Dexters Blackheath Greenwich reviews

★★★★★ 5/5

Google

Michael Mark and team are professional, efficient and courteous. They helped us to find home within a week in our most difficult time and all other process moved also very quickly. Would highly recommend to anyone who is looking to rent.

K · 24 October 2023

★★★★★ 5/5

Google

We dealt with Michael Mason during our search for a new home (which ended up being one he found for us) and he was very helpful throughout. Answered all of our questions, always replied to emails, very good service all round.

Jenni · 24 October 2023

★★★★★ 5/5

Trustpilot

Dexter's management

I recently changed the management of my London flat to Dexter's, under Mohammed Amin at the London Fields office. It's been a brilliant experience with them helping on every aspect of the letting. I can fully recommend Dexter's.

Mike · 2 January 2024

★★★★★ 5/5

Trustpilot

I would like to say huge thank you to…

I would like to say huge thank you to Dexter’s , Especially Khadija & her east team 3. I would highly recommend this company as they are extremely helpful, friendly and provide a amazing service. You won’t be disappointed x

Masuma · 15 November 2023

★★★★★ 5/5

Trustpilot

Excellent Estate agency

Excellent Estate agency. I want to thank Josep, he was very polite and helped us a lot. I definitely recommend this agency.

Ricardo · 22 October 2024

★★★★★ 5/5

Google

Michael made the process of finding a property super simple. He was very organized, considerate of our schedules and clear & concise in his communication. One of the best agents we have had the pleasure of working with.

Preeti · 28 December 2023

★★★★★ 5/5

Trustpilot

Nabil Subhani help with 43 Gothic building works

I would like to write a thank you to Nabil Subhani for his assistance in helping during renovations to my property he was a great help in communication with my tenant and was also very prompt in dealing with my calls to him . He has a good approach to his work .

Ray · 5 November 2024

★★★★★ 5/5

Trustpilot

Highly recommend Dexters

Dexters are an exceptional estate agents, who put their tenants and future tenants first and are rapid with responses and getting things done. We would like to say a big thanks to Paul (Hendon) who was extremely excellent at getting us our lovely home.

SA · 29 July 2023

★★★★★ 5/5

Trustpilot

I've been looking for properties to…

I've been looking for properties to rent for a few weeks and calling up multiple estate agents can be very stressful and tiring, however I had a great experience with Dexters today. Lewis Elliot was incredibly friendly & helpful over the phone, top tier experience!

Dami · 30 June 2023

★★★★★ 5/5

Trustpilot

Rachelle Cambell has been an awesome…

Rachelle Cambell has been an awesome support getting a new property, making it easy and quick. She was so professional and kind. Really appreciate her good job and been such a great person .I would highly recommend Rachelle to anyone. Thank you

Alexander · 19 September 2023

★★★★★ 5/5

Trustpilot

Straightforward and efficient

Bailey has been super helpful with all things when it comes to managing the property I was renting. She's straightforward and gets things done which is always appreciated it. Easy to communicate with and efficient.

Marina · 26 February 2024

★★★★★ 5/5

Google

Maria, Olivia and Tal were extremely hardworking and helpful throughout the whole process, liaising with all parties regularly and answering our queries promptly. Maria in particular was very accommodating at arranging viewings. Thanks very much for all your help!

Sarah · 28 November 2023

★★★★★ 5/5

Trustpilot

As a contractor, GSP Property Maintenance

As a contractor, I highly recommend Donalina Gargrupe‘a services. She is very professional and knowledgeable. Always helpful and friendly, when it comes to handling difficult situations she handles the situation very well, managing the communication between both parties, super friendly.

Nadeesha · 31 October 2023

★★★★★ 5/5

Trustpilot

Dexters have managed my property for…

Dexters have managed my property for rent for the past seven years and, through thick and thin - including the wretched COVID years - have done a brilliant job no matter what issue arose (and there have been a few). The whole team, whose members have changed during this long period, have always been prompt communicating and responding. I particularly wish to single out Charlotte Alsford, who has been a fantastic support since she joined the team, including especially in dealing with the insurance company over a protracted subsidence issue. All credit to this highly professional and, what's more, adorable person.

Laurent · 27 July 2025

★★★★★ 5/5

Google

Annie & Alicia & Louie are fantastic!! Fantastic communication skills My property was let out within half a day! Very greatful.

Wums · 2 April 2026

★★★★★ 5/5

Google

Serigne has been so great at the viewing, his energy and enthusiasm, especially he is an advocate for first time buyers which is very much needed in the market :)

Ken · 26 May 2024

★★★★★ 5/5

Trustpilot

Joe was really helpful throughout the…

Joe was really helpful throughout the entire renting process, keeping in contact with updates regularly. He was direct and honest with his thoughts and turned around the listing in a speedy fashion. I'd definitely recommend.

David · 15 February 2024

★★★★★ 5/5

Trustpilot

Thanks Natasha and team

We have been renting the same property for the past five years and since the beginning, Natasha Bedenik and her team have always been very kind, polite, helpful and efficient. Thank you Natasha, Saad, Indrit and others. MD & KP.

MD · 24 October 2023

★★★★★ 5/5

Google

Alicia at the Blackheath office was nothing but friendly and professional from the begin to the end of the process. I must also thank Natalie from the property management team for all her hard work and persistence. Highly recommend Dexters.!

Ryan · 24 October 2023

★★★★★ 5/5

Trustpilot

excellent service

I would highly highly recommend coming to dexters, the staff here are incredible especially Khadija in the city and east team 3, she gave excellent service and helped answer all my enquiries and now all my issues are solved!

Sameeya · 15 November 2023

★★★★★ 5/5

Trustpilot

We had a window in our flat…

We had a window in our flat unexpectedly shatter this week, which ended up being more stressful than we anticipated due to delays and confusion around getting it repaired. Throughout the whole situation, Ryan Campbell, the property manager was absolutely fantastic. He took the time to listen to both me and my housemate, offered clear and practical advice, and made sure we felt genuinely supported.

Rose · 19 December 2025

★★★★★ 1/5

Trustpilot

Stay away & don’t fall for their tricks

Dexters is one of the worst lettings agencies I had the misfortune of dealing with. Here are the list of just few of things that happened while renting one of their properties in Kensington.- on moving in: pizza was found behind radiator. Hair everywhere. They admitted to only having spot cleaned the property- front lock was not working and got stuck in the property multiple times having had to climb out of the window. Would not immediately deal with the issue- had to have the flat professionally cleaned- all the cupboards were broken, toilet leaking, boiler (in the bedroom) rattling- front window on a ground floor flat not lockable (little bit of a security hazard)- impossible to get hold of anyone- no insulation, had a 2 year case with the council as the property below was a student accommodation and the noise / cigarette smoke was unbearable in the bedroom. Dexters didn’t acknowledge - no maintenance was every carried out- boiler had to be shut down as it was a safety hazard and a danger to tenants. Not hot water or heating in the middle of winter for weeks- during viewings to relet the property, there was never a 24 hour notification that strangers would enter my property / sometimes was not notified at all. They broke a lamp and caused other issues during each viewing of which I didn’t know about happening - they did not admit to breaking into my property so had to open a case against them- did not respond or take any of the legal issues seriously- tried to cover up the breach of contract with a £150 John Lewis voucher- never heard from a property manager - went in to ask for the spare set of keys in their office and they just handed it out without confirming who I was- they tried to blame the owner of the property and made them pay for breaking the law- they turned around and said that I addressed the complaints to the owner when in fact it was dexters - they will always try to do check outs at the property when you are not available. Make sure you find out who is doing the property check out and do it on the phone together. Record it.Anyone who is in similar situation please don’t give up. What worked for me is to 1) complain to the director at the branch who will insult you with shutting the conversation down, probably a £50 compensation and say they are not responsible. 2) take this further and even if you don’t have one say you have a solicitor and are reaching out to the Managing Director. 3) write and official complaint to the MD. They will tell you that the branch director will reopen a case at the branch. 4) they will offer you something higher, always ask for it in a written format and not the phone 5) if you are unhappy then take it to the (free) legal complaints body (usually The Ombudsman) 6) don’t give up, push through and hold them accountable so that they stop taking advantage of tenants and ruining the renting experiences and temporarily their lives

CST · 10 April 2024

★★★★★ 5/5

Trustpilot

A big thank you to Rai Gega, our Tenancy Manager

He was helpul and supportive during our recent tenancy renewal in Hanwell and also managed a quick turn-around, so that our tenancy was renewed in less than a month.

Loredana · 18 September 2026

★★★★★ 5/5

Trustpilot

I've previously been a Dexters tenant…

I've previously been a Dexters tenant since 2022 and whilst I have concluded my tenancy with them, I'd like to give Olivia Singham a big shout out for being so helpful in processing the end of my tenancy. She is very proactive and responsive, very flexible in terms of the demands from both the tenant and landlord side. Great job all around and many thanks!

Cristhel · 17 December 2025