Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent estate agent…
I had the opportunity to work with Alistair Maclean concerning a sale transaction. He was consistently excellent throughout the matter and we managed to exchange contracts soon. I have no hesitation in recommending Alistair and his team to anyone
Sanjee · 8 January 2024
Agent replied · 27 December 2024
Dear Sanjee, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFantastic experience
Really fantastic overall service from Dexters with quick engaging responses to all our needs. Particular thanks to Jhodi Fisher and Annie Hagon, for expert communication and services. Used a few letting agents before and Dexters has surpassed all of them for my Fiancée and I! Very pleased!
Jake · 19 June 2023
Agent replied · 27 December 2024
Dear Jake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotWorst experience with Dexters…
Worst experience with Dexters Westbourne Grove sales team. They were unprofessional, misleading and deceptive. They did not disclose the true seller or that there was a restriction on title preventing the sale of the property they were marketing for sale, even after our offer was accepted. This caused us great delay, costs, stress and anxiety. When the seller pulled out of the sale they continued to market a property that could not be sold even after the restrictions were brought to their attention (and which they should have known prior to marketing the property). I would give them zero stars if I could. Extremely unhappy with the service. Expect much better from a firm like Dexters.
TJ · 29 May 2024
Agent replied · 27 December 2024
Dear TJ, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotThey asked me to write a review
They asked me to write a review, so here is my honest experience.
SY · 18 June 2026
Agent replied · 24 June 2026
I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 1/5
TrustpilotPressure you for SECURITY details over the phone!
We got all the way to securing an accepted offer on an apartment in north London, and then asked me to provide my SECURITY no. over the phone, with account details. I requested any other secure payment link or we can’t progress, and the lady (quite obnoxiously) said “this is how the process is” - it’s normal. Been renting for over half a decade in London - definitely not normal. Guys, please don’t give security details over the phone.
Mike · 14 June 2024
Agent replied · 27 December 2024
Dear Mike, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe had the pleasure of finding out next rental through Dexters Blackheath. We were in close contact with Aaron throughout the whole process, who kept everything running smoothly and quickly for us, super professional and great effective communication. Thanks so much Aaron!!
Emily · 24 October 2023
Agent replied · 23 October 2024
Dear Emily, We really appreciate you taking the time to leave such lovely comments about Aaron. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Blackheath team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent
Our experience with Dexter's was excellent. Their response to the sale of our 1 b/room flat in Kensington London was immediate. It was up and running and out to the public in no time at all. The team Toby, Rudy and Charlie were proactive and stayed with us throughout until the end of the sale. I cannot recommend them enough.
Isabel · 6 January 2022
Agent replied · 27 December 2024
Dear Isabel, thank you for your 5* review. We are thrilled to read that you have had a great experience with our Kensington office. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotDexters
Jadasa Andjadiumi is our senior property manager at Dexters Mayfair recently and despite issues regarding the access to invoices from contractors, she has always answered to queries with efficiency and is always very kind. Thank you for your consistency and assistance.
Kelly · 14 November 2023
Agent replied · 27 December 2024
Dear Kelly, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWe have used the services of Dexters for a long time
We have used the services of Dexters Kingston for over 20 years initially buying properties and later letting them. Overall, we have been pleased with the service provided. The staff are professional and friendly. Sonia is efficient and fast acting as well as charismatic. Normally they let our properties pretty quick.
MRS · 27 January 2023
Agent replied · 27 December 2024
Dear Mrs Novikova, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotLouis Preston - Property Manager
Louis Preston is the property manager for the flat I have lived in for the past 2 years. Diligent, responsive and always willing to help. Great experience so far!
Yana · 13 July 2024
Agent replied · 27 December 2024
Dear Yana, Thank you for your kind comments regarding Louis and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe have an excellent experience with George helping us on the rental despite the fact that we are renting overseas in a different time zone. He has been helping us sorting things out and guiding us as a newbie in this country. He has showed us many things that as a new comer should know after the rental. This is simply caring on top of the business itself.
Rachel · 3 December 2024
Agent replied · 10 December 2024
Dear Rachel, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 1/5
Trustpilot100% DO NOT TRUST THIS LETTING AGENCY
We struggled immensely with an unscrupulous, fraudulent and absentee landlord (who resides in Dubai, literally a different continent) and had a litany of serious issues with our properly. None of these were remedied and relationships broke down with the landlord who claimed he was struggling to manage the property. We had toxic mould, plumbing and dangerous electrical issues which were only worsening. When raised with the letting agent, appealing for their help, our concerns were ignored and they sided completely with the absentee landlord. This led to us being forced to end the tenancy early and we are now facing issues with getting our deposit back and dexters have been incredibly unhelpful and combative in their nature. They have shown zero care for their tenants and only care about putting money in their own pockets. DO NOT TRUST THIS LETTING AGENCY.
Sophia · 17 May 2024
Agent replied · 27 December 2024
Dear Sophia, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent Property Management
I can't recommend Dexters Property Management highly enough thanks to Tallulah. She has been absolutely fantastic: incredibly efficient, always fast to respond, and always got a solution. She's made the stress of moving into a new place with several teething problems so much better. Superb service.
Edward · 27 June 2023
Agent replied · 27 December 2024
Dear Edward, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexter's Letting Review
I have been renting my flat for a dozen years with Dexters and overall they are good at what they do, and generally get rents in on time. My flat is agent-managed so the team is generally responsive and get things done well. ParWhen things are amiss, the management of Dexters come into play and they solve problems which is great. I've most recently been working with property manager Bailey and she's been great at finding the right contractors at the right prices to get things done to a satisfactory level.I intend to continue to let my flat with Dexters.
Roger · 16 May 2024
Agent replied · 27 December 2024
Dear Roger, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotJessica- Joy Beau- Wright and Donalina Gargrupe - Property managers
Many thanks to Jessica- Joy Beau- Wright and Donalina Gargrupe - Property Managers who are always extremely helpful and responsive. We know that any issues with our property are dealt effectively and quickly. Thank you ladies for your professional service!
Customer · 29 November 2023
Agent replied · 27 December 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Property Management
I have been using the property management services of Dexters (previously Fields) for twelve years now. I have been impressed with the service that I have received, hence still being with them after so many years. I am very happy with the service that I am receiving from Jamilah Al-Sahar who is very responsive to both my tenants and to me. She is pro-active in getting things done in a timely, professional and friendly manner.
Mike · 13 August 2024
Agent replied · 27 December 2024
Dear Mike, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you to Georgina and the team at Dexters
I wanted to say thank you to Georgina McConnell and her team at Dexters for their excellent service over the last few years. It's great to have a team I can rely on to manage my properties while I am living abroad
Garry · 10 October 2023
Agent replied · 27 December 2024
Dear Garry,We really appreciate you taking the time to leave such lovely comments about Georgina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotResponsive and proactive so far!
Since moving into a new rental property in recent weeks Caitlin and Donalina from the team have been very responsive and proactive in getting in the contractors to assess works needed. Looking forward to hopefully resolving issues speedily from here!
Dariush · 23 November 2023
Agent replied · 27 December 2024
Dear Dariush, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotShout out to Lorelle and Ashley
Shout out to Lorelle and Ashley. Thank you both for helping me to navigate the sometimes perplexing world of rentals. Your professionalism and kindness are a rare and super combination. Keep doing what you do. Couldn’t do it without you. Whoop, whoop!
Bee · 4 October 2023
Agent replied · 27 December 2024
Dear Bee, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSpecial thanks to Haydon who is brilliant at what he does and great to work with, easy communication and lovely guy!
Saffron · 12 November 2024
Agent replied · 10 December 2024
Dear Saffron, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleMy experience with Peter James over many years has been wonderful both as a landlord and a seller. Recently Maria and the team have assisted with the sale of my flat and they have worked tirelessly to get the sale completed. The care and attention given to getting this sale finalized was exceptional.
Karen · 24 October 2022
Agent replied · 23 October 2024
Dear Karen, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Blackheath office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Naomi Murdoch, Customer Relations Team
★★★★★ 5/5
GoogleI highly recommend Dexter’s. Staff are professional and courteous. I had a sensitive issue with a recent sale of my property and I appreciate the patience and helpful advice that Maria and Dexter’s staff provided. Thank you.
Elisabeth · 27 January 2024
Agent replied · 23 October 2024
Dear Elisabeth, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Maria, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
TrustpilotHOWARD COWLER - Dexters
We’ve been looking for a house for over a year. It’s been difficult to find the perfect fit for our family. Most agents just send random emails but Howard at Dexter’s curated the search for exactly our needs. He checked in over the year and understood exactly what we were looking for. He was on top of it and anything that got our profile - he made sure to make us a priority. Howard finally found us the perfect home and the experience we had to close was wonderful. He made it stress free, he was honest, he made us feel secure and confident in our decision right to the end. There are not many agents like him. Howard from Dexter’s is a gem! Would absolutely use him again and again!
Consumer · 7 May 2024
Agent replied · 27 December 2024
Thank you for taking the time to leave a lovely review regarding Howard. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotCould've been homeless without her.
Could've been homeless without her.Nadia is very competent, kind, and has a warm-heart. I was very impressed that she even replied late at night and early in the morning. Thanks to her, I was able to get a good property at a reasonable price
하윤승 · 9 August 2023
Agent replied · 27 December 2024
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
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