5/5
TrustpilotThe staff,Ginny Pattni,is professional…
The staff,Ginny Pattni,is professional and very helpful.
Agent replied · 23 October 2024
Thank you for your review Raymond, glad to hear Ginny could help you.
Trusted Agent profile · Greenwich
Chase Evans Greenwich reviews
★★★★★
1,295 reviews across 2 platforms
1 Crescent Arcade, 279 Creek Road, London, SE10 9EJ, Greenwich, SE10 9EJ
Chase Evans's office in Greenwich, at 1 Crescent Arcade, is rated 4.7 out of 5 across 1,295 reviews on two platforms, including 301 Google reviews rated 4.6.
Reviews
Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery good renting experience with…
Very good renting experience with Frankie Chong
Agent replied · 23 October 2024
Thank you for your review Leonardo, glad to hear Frankie could help you.
5/5
TrustpilotMurat Colak has been very responsive…
Murat Colak (East Property Management) has been very responsive and efficient at helping us. He has helped us resolve our queries in timely manner with his great proffesional skills and has been a good communicator. Thank you.
Agent replied · 27 December 2024
Thank you for your review Palak, glad to hear Murat could help you.
5/5
TrustpilotLi is very responsible and active in…
Li is very responsible and active in helping me manage my property
Agent replied · 23 October 2024
Thank you for your review Hao, glad to hear Li could help you.
5/5
TrustpilotI’m having a great experience with…
I’m having a great experience with Chase Evans, nice property and kind manager Dennis make the experience more enjoyable.
Agent replied · 23 October 2024
Thank you for your review Cynthia, glad to hear Dennis could help you.
1/5
GoogleMy checkout experience with Chase Evans was very very BAD. The company charged for everything, besides a checkout fee of £143 and a cleaning fee of £240. £5 for every slight scratch on the wall. £5 for every missing dishes irrespective of that they are old, cheap, and were not on the check-in list. £10 for each bulb even for one that was broken when check-in but was working when check-out (I pointed this out but they did not correct it). I got my deposit back after 4 months, with a deduction of £1000 (can you believe this amount??), while the flat was left in a perfect condition. They completely ignored my arguments, did not reply my emails or answer my questions, and waited for the 3-month time window of disputation at myDeposit to be closed. I really wish I could avoid this company.
1/5
GoogleAvoid at all costs. By far the worst real estate agent in UK. I rented a furnished property fully managed by Chase Evans. However, on moving in I realised most of the furniture was broken, lights not working, issues with drainage etc. - they had basically did none of the checks. These issues were even captured in the move-in inventory report provided by a 3rd party - so it was not even a question of interpretation. I have been chasing "Chase Evans" from Day-1, their sales team (Tereza) calmly says they have nothing to do since the contract is already signed and money paid to them - that's all they care about; property manager (Serena Powell) never picks up the phone and neither does she reply to emails. It has been over a month now; I am paying full rent for a sub-standard property and spending half my time chasing them. Be very careful with this agency and avoid signing any contract till you inspect the property on the day of move-in. Most unprofessional people.
5/5
TrustpilotMax had been very responsive to my problems
Max had been very responsive to my questions and try his best to follow up and find resolution to my problems. Almost all issues had been satisfactorily resolved and I am so grateful for Max's assistant.
Agent replied · 23 October 2024
Thank you for your review Wanda, glad to hear Max could help you.
5/5
TrustpilotKimberley F
Kimberley F. provided us with a really friendly and prompt service. She was quick at responding and was super friendly.
Agent replied · 27 December 2024
Thank you for your review Amina, glad to hear Kimberly could help you.
5/5
TrustpilotChanelle da silva has been helpful
Chanelle da silva has been helpful. We are hoping to finalise our deposit with chase Evans - but her service has been very good to date !
Agent replied · 27 December 2024
Thank you for your review Sanjay, glad to hear Chanelle could help you.
5/5
TrustpilotFantastic experience with Mr Murat from…
Fantastic experience with Mr Murat from chase Evans! Really came through in my time of need. Highly recommended Kudos to the entire team!
5/5
TrustpilotChase evans property manager
Very responsive and approachable!
Agent replied · 23 October 2024
That's great to hear, thank you for your review Marco.
5/5
TrustpilotREPLY EMAIL QUICKLY
REPLY EMAIL QUICKLY, GOOD FOLLOW UP QUESTIONS AND POLITE
Agent replied · 23 October 2024
Thank you for your review May, that's great to hear.
5/5
TrustpilotKin Lee Renewals handler is very…
Kin Lee Renewals handler is very efficient and pleasant.
Agent replied · 23 October 2024
Thank you for your review, glad to hear Kin could help you.
5/5
TrustpilotChase Evans has been excellent in…
Chase Evans has been excellent in providing quality costumer service. Especially, Senior Property Manager Chanelle Da Silva provides quick responses and sorted my requests with effective speed. Thank you!
Agent replied · 27 December 2024
Thank you for your review, glad to hear Chanelle could help you.
1/5
TrustpilotAvoid at all costs
Avoid at all costs. Sales agent Anj Hussain had given false and misleading information about the properties continuously after viewings. These included:
5/5
Trustpilotit’s good with prompted responses all…
it’s good with prompted responses all the times and it’s helpful.
Agent replied · 23 October 2024
Thank you for your review Kin, that’s great to hear.
5/5
TrustpilotAs always great communication and…
As always great communication and always helpful advice from Ricardo from accounts team.
Agent replied · 27 December 2024
Thank you for your review, glad to hear Ricardo could help you.
5/5
GoogleDid not managed to rent through Chase Evans but my experience was positive. Long is very enthusiastic and knowledgeable of the property market. keep up the good work!
5/5
TrustpilotGreat and Quick service
Great and Quick serviceWe had a some issues with our door, and Xin Guo had it fixed immediately! Chase Evans makes you feel like a VIP in their Property Management.
Agent replied · 27 December 2024
Thank you for your review Jens, glad to hear Xin could help you.
5/5
TrustpilotMolly provided professional assistance…
Molly provided professional assistance to renew my tenancy with the existing tenant. She is very helpful and efficient.
Agent replied · 27 December 2024
Thank you for your review Kathy, glad to hear Molly could help you.
5/5
TrustpilotThe maintanance was responsive on the…
The maintanance was responsive on the phone. Danish tepkide me kindly. Now i am waiting for the team to solve the problem on the arranged date.
Agent replied · 27 December 2024
Thank you for your review Gokce, glad to hear Danish could help you.
4/5
TrustpilotThank you for your professional and…
Thank you for your professional and efficient service
Agent replied · 23 October 2024
Thank you for your review Tsoi, that's great to hear.
5/5
TrustpilotReally prompt and precise actions by…
Really prompt and precise actions by Shannon! Appreciate it
Agent replied · 23 October 2024
Thank you for your review Devyani, glad to hear Shannon could help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
