Trusted Agent profile · Greenhill

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Miles and Barr Commercial Greenhill reviews

4.4

★★★★★ Great

858 reviews across 2 platforms

1 The Links, Herne Bay, Greenhill, CT6 7GQ

Miles and Barr Commercial's office in Greenhill, at 1 The Links, is rated 4.4 out of 5 across 858 reviews on two platforms, including 48 Google reviews rated 4.2.

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4.2 / 5

48

Reviews on Google

This office

Trustpilot logo

810

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Greenhill office, from every platform, shown as written. First names only.

5/5

Trustpilot

Good letting experience

My house has been let through Regal now part of Miles and Barr for 6 years, during that time all the team, but especially Nicole-Rene Clarke has been very helpful. Thank you

Riccarda · 15 April 2026

5/5

Trustpilot

Debbie Thwaite

Debbie Thwaite, our sales progressor, took over half way through our sale. On our behalf, Debbie negotiated some tricky situations that arose. She chased when others needed chasing. Debbie was open and straight, especially when things were getting difficult. She kept us updated and supported throughout the whole process.

Steven · 21 November 2025

3/5

Trustpilot

Jade Eccott our sales progressor

Jade Eccott our sales progressor has been the saving grace for Miles and Barr. She helped us, very professionally, though an extremely difficult process up until exchange.

Steve · 9 September 2026

Agent replied · 14 September 2026

Thank you for sharing your experience, Steve. We appreciate your recognition of our professional support during a challenging process. We apologise for any difficulties you faced and understand how frustrating that can be. Please feel free to reach out to us if you'd like to discuss this further

5/5

Trustpilot

The team at Miles and Barr where so…

The team at Miles and Barr where so helpful and professional with our recent sale. Always at hand to answer questions and support. Both Sam and Emily always kept us informed as to progress of the sale, being very supportive and informative.

Ann · 29 May 2026

Agent replied · 2 June 2026

Thank you for sharing your wonderful experience, Ann. We are thrilled to hear that our sales progressor, Emily, Sam and the team provided you with professional support and kept you informed throughout your sale.. If you need anything further, please don't hesitate to reach out to us.

4/5

Trustpilot

A thank you to a Rachel Hodson who kept…

A thank you to a Rachel Hodson who kept me informed about what was happening during the process of finding new tenants for the property Roger

Lydia · 11 September 2026

Agent replied · 22 September 2026

Thank you for sharing your experience, Lydia. We're glad Rachel kept you informed during the process of finding new tenants. We strive to provide professional support and clear communication. If there's anything more we can do to enhance your experience, please reach out to us.

4/5

Trustpilot

Efficient and friendly

Review for Denise Lumpkin at Miles and Barr. "Easy to speak to , friendly and helpful. Very precise in giving updates, instructions and guidance."

Caroline · 22 September 2026

Agent replied · 30 September 2026

Thank you for sharing your experience, Caroline. We're glad you found our team approachable and helpful, providing clear updates and guidance.

5/5

Trustpilot

Thanks to the team and Miles and Barr

Thanks to the team and Miles and Barr. From Julie and Rhys in the Faversham Office and Debbie in the Progrerssion Team, the service was professional and friendly. We were kept updated throughout on our property purchase. I would highly recommend them.

Herrod · 19 May 2026

Agent replied · 27 May 2026

Thank you for sharing your wonderful experience with our team. We are thrilled to hear that you found our service professional and friendly. Keeping you updated throughout your property purchase is our priority, and we appreciate your recommendation.

5/5

Trustpilot

A very professional approach with…

A very professional approach with regular updates from the informative and polite Emily Stickler. I would have no hesitation in recommending Emily and Miles and Barr

Stephen · 2 September 2026

Agent replied · 8 September 2026

Thank you, Stephen, for your kind words about our professional support. We're delighted to hear that Emily provided you with regular updates and clear communication. Your recommendation means a lot to us. If you need anything further, please don't hesitate to reach out.

5/5

Trustpilot

Great service from Rachel and Blake in…

Great service from Rachel and Blake in Ramsgate and Canterbury branches. Thank you for your support. Recommend M&B for their service and professionalism.

Roy · 11 September 2026

Agent replied · 14 September 2026

Thank you, Roy, for your kind words about our team in Ramsgate and Canterbury. We are thrilled to hear you found our service and professionalism supportive. We always strive to put people first and deliver a seamless experience. Your recommendation means a lot to us, and we look forward to assisting you again

5/5

Trustpilot

Louise daly is a hero!

Louise daly was my main point of contact throughout the purchase and she was flawless! She really helped move things forward by communicating between sellers, solicitors and myself- she's worth her weight in gold.

Thomas · 25 June 2026

Agent replied · 2 July 2026

Thank you for sharing your experience, Thomas. We're thrilled to hear that Louise provided such exceptional support and helped facilitate clear communication throughout your purchase. We strive to deliver a seamless experience with professionalism and integrity. If you need anything further, please don't hesitate to reach out to us

5/5

Trustpilot

Sales progressor is amazing

Becky the sales progressor was so helpful. She was a fantastic link between us (buyers) and the vendors. As ever, house buying is a stressful process when your conveyancer is slow and/or a poor communicator. I felt like Becky stepped in several times to reassure us and ensure both sides were fully informed and feeling positive. She really made a difference.

J · 17 November 2025

Agent replied · 23 November 2025

We're happy to hear that your sales progressor, Becky, was helpful during your house buying experience. We appreciate you acknowledging her efforts to keep all parties informed and positive, especially when facing conveyancing challenges that so many people experience. Thank you for your feedback and may we wish you all the best in your new home!

5/5

Trustpilot

The service is great

The service is great! It really takes the stress and any annoyance out of our lives. We have full trust in the team and always think that quotes are reasonably priced.

Nicola · 14 July 2026

Agent replied · 20 July 2026

Thank you for your wonderful feedback, Nicola. We're thrilled to hear that our service has taken the stress out of your life. Our team is dedicated to providing professional support with integrity and local expertise. We appreciate your trust and look forward to continuing to deliver great value for you

3/5

Trustpilot

Mostly ok

I was a tenant with Miles & Barr for 3 years. They were quite slow to get problems sorted out, and at the end of my tenancy they created confusion/worry for me as they did not seem to know that my moving out date had already been decided and told me I needed to give 2 months' notice, which I didn't need to.

Anna · 14 July 2026

5/5

Trustpilot

Gracie May - great customer care

Have recently been assigned to Gracie May from the Ramsgate branch and she has been great to work with. She responds to queries promptly and is always really polite and helpful

J · 13 July 2026

Agent replied · 15 July 2026

Thank you for sharing your experience. We're thrilled to hear that Gracie has been so helpful and professional. We strive to provide efficient support and clear communication to meet individual needs. If there's anything more we can do for you, please let us know.

5/5

Trustpilot

The service we have received has been excellent

The service we have received has been professional and courteous throughout and our requests for viewings in order to do things like measuring up have always been agreed without fuss.

Liam · 17 July 2026

Agent replied · 20 July 2026

Thank you, Liam, for your wonderful feedback. We are delighted to hear that our service has been both professional and courteous. It's great to know that we have efficiently accommodated your requests for viewings.

5/5

Trustpilot

To Abi for being so helpful

To Abi for being so helpful, professional & patient with us in the last few months, she made it so easy for us, thank you! X

Chloe · 6 August 2026

Agent replied · 12 August 2026

Thank you, Chloe, for your kind words about Abi's support. We are thrilled to hear that she made the process easy for you. Our team is dedicated to providing professional and efficient service, ensuring clear communication every step of the way. We appreciate your feedback and look forward to assisting you again in the future!

4/5

Trustpilot

On the whole a good experience

Can not fault the start of the process, The Sales staff were brilliant, we felt they were honest and helpful, always coming back to us when we had questions. They didn't really have to sell our house as we were lucky enough to sell to our first viewer. We were not impressed by the, all be it, indirect pressure we had from their panel solicitors, despite our clearly stating we would not use them, they kept trying to get us to and labelling it as a 'mistake' if that is the case take note of our instruction that we are not using them the first time and do not continue to try and get us to sign up with panel solicitors.Once sold, although our Sales Progressor was very friendly and a nice person, we felt everything slipped from this point, we could rarely actually speak with her, we could always leave a message but she rarely called back, preferring it seemed, to email. She did eventually provide an adequate service and get things moving for us, but we felt only because we would not give up and continuously chased things.However, despite the disappointment of the after sale process, on the whole we had a good experience, the staff were all friendly and we can understand why M&B have a good reputation. We would definitely recommend them as they are, on the whole, very good at what they do.

Debra · 8 August 2024

5/5

Trustpilot

Brilliant communication through out

Brilliant communication through out. It has been lovely to speak with Abigale and having such fast and effective response.

Gemma · 16 September 2026

Agent replied · 22 September 2026

Thank you for your wonderful feedback, Gemma. We are thrilled to hear that you experienced brilliant communication and effective support from Abigail. Our team is dedicated to providing professional and efficient service, and it's great to know we met your needs. If you have any further questions or need assistance, please don't hesitate to reach out to us.

5/5

Trustpilot

Excellent service - both lettings and sales

I have let a house through M&B for over a year and just completed its sale. The service has been excellent and the team are friendly and helpful. I would recommend them.

Mark · 19 June 2026

Agent replied · 24 June 2026

Thank you for sharing your experience, Mark. We're thrilled to hear that you found our service excellent and our team friendly and helpful. We strive to deliver a seamless experience with professional support and local expertise. Your recommendation means a lot to us, and we wish you all the best in your new chapter

5/5

Trustpilot

Miles and Barr were great in finding us a buyer so soon after a previous sale fell through twice!

Miles and Barr were great in finding us a buyer so soon after we put our flat on the market, even after we had previous buyers fall through and the disappointment that comes with that.

Phil · 28 May 2026

Agent replied · 30 May 2026

Thank you for sharing your experience, Phil. We're thrilled to hear that our team efficiently found you a buyer so quickly. We're glad Louise's professionalism and support made a positive impact. We appreciate your kind words about our local expertise and commitment to clear communication.

5/5

Trustpilot

Miles & Barr Canterbury office are very…

Miles & Barr Canterbury office are very professional and have provided 1st class customer service. They have been proactive, are a great team that clearly work very well together, and their collective experience shows. The whole process from the start has been guided and easy. Having now used Miles & Barr for the second time to sell my property, I have found their online App/portal very useful and easy to use, this has allowed me in my busy schedule to quickly access information, accept viewings and keep informed and in touch, but if I need to speak to the office someone is always available to clarify any questions, offer support and solutions. The brochures and online advertising are high quality, informative and accurate. Bradley has been exceptional in handling my sale and now purchase, he has been very supportive when needed and offered creative solutions with his knowledge and expertise. The range of services M&B offer means that I have had all I need to sell my home and achieve the price I was looking for. I would highly recommend Miles & Barr to anyone looking to find their dream home, they found me mine. A big thank you to Bradley and all the team.

Karen · 1 August 2024

5/5

Trustpilot

The sales team were very helpful and…

The sales team were very helpful and friendly and during the sale period Denise the Miles and Barr liaison person kept us up to date with the progress, ie for the solicitors, surveys etc.

Ray · 28 May 2026

Agent replied · 30 May 2026

Thank you for sharing your wonderful experience, Ray. We're delighted to hear that our sales team provided helpful and friendly support. It's great to know that Denise, your sales progressor, kept you informed throughout the process

5/5

Google

Louise Daly, Sales Progressor, was truly outstanding and went over and above her role to secure this house sale and purchase! This was a very.difficult chain and Louise managed to ensure it completed when it could have so easily failed! Thank you Louise - you are such an asset to Miles and Barr!

Karan · 20 July 2025

5/5

Google

We are very pleased to be dealing with miles and barr So helpful and professional. Great team ….Irana was our first contact ,so helpful and pleasant to say so has everyone else since

Silvana · 20 January 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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