Arron James reviews

★★★★★ 5/5

Google

Probate is always a difficult time and selling a loved one’s property extremely stressful. After extensive research I began negotiations with Daniel Faneli whose professionalism, care & knowledge of charities within the probate field is first class. Mr Faneli recommend we sold though the new auction method & we completed within a few months. Personally, I can honestly state that I have found Arron James to be professional, experienced & adeptly skilled in selling the most difficult property. Therefore, I can highly recommend them. Dr P Griffin

Polly · 18 February 2025

★★★★★ 5/5

Google

I cannot speak highly enough of Arron James and the excellent service that they provide. I first got in contact with them in 2017 through recommendations from friends. A special thank you to Daniel Hawkesworth who has looked after me and my property since then, through property management, getting my property ready for sale and then the selling process.He has gone above and beyond, especially in helping me get my property ready to sell, through honest and realistic requirements, and supporting me in achieving this. I met Dan Famili at this point and he is equally as proficient knowledgeable and approachable. They are an excellent team who really do provide a professional service with a personal touch. They spend time explaining everything with consideration to individual needs and plans. They are always on hand to answer questions promptly and were very pro active in arranging multiple viewings. From the start they were honest and realistic on prices, and genuinely want to sell your property in a timely manner, rather than just secure a property listing. Having never heard of modern method of auction before, I can confirm with the assistance of Arron James, this was a very quick and efficient process. I felt completely reassured with the information provided and was fully supported every step of the way. Over the years the extended Arron James team have always been efficient friendly and quick to answer queries by phone or email. Most recently this has been Kelly, always available and always quick to respond. I cannot recommend Arron James enough. They will restore your faith in estate agents, and provide an outstanding efficient and personal service.

Claire · 6 December 2025

★★★★★ 5/5

Google

I have used Aaron James to find a tenant for my rental property. I have found the team in the Greenford to office to be highly professional, and they were dedicated to finding the right tenant for me. They did not push me into accepting the first person who walked through the door, and really understood my requirements. A massive thank you to Daniel, Yasir and Arisha

Erin · 13 February 2025

★★★★★ 5/5

Google

We’re so pleased we chose Arron James to market our property. From start to finish, both Dan 1 and Dan 2 were attentive, professional, and kept us well informed throughout the entire process. Dan 1 took the time to come round personally and thoroughly assess our home. His pricing advice was fair, well-justified, and clearly aimed at selling the property, not just securing the listing. That level of integrity and attention to detail really stood out, especially as we were approached by many other agents. It’s easy to list a property, but pricing it to sell is a different matter entirely, and Arron James got it exactly right. They know the market and put in the effort to do what they said they would do. We wouldn’t hesitate to recommend them.

Egg · 21 August 2025

★★★★★ 5/5

Google

I must say, I have had many experiences with quite a few agents and Arron James by far exceeds! This is the second time I am selling and purchasing with Arron James and I have ALWAYS felt comfortable with dealing with Dan and his team. Dan did not once hesitate to support us through our journey with them and was always open and honest. I had complete trust with Arron James and did not feel once that I was being played - if ever I had a request or question it would be dealt with quickly. Dan went above and beyond his job description to get us our current home and he made sure that any barriers that came in the way were dealt with promptly and ensuring that we were at ease the entire time through what most people would agree to be one of the most stressful things in purchasing a property. Thank you to all at Arron James who made our sale and purchase happen for us.

Babylon · 21 June 2023

★★★★★ 1/5

Google

I rented a property in West Drayton through this agency and stayed there for two years. The property was old and lacked proper insulation, which led to extremely high electricity bills during the winter months, £400 in one month, compared to my usual average of £240, just to keep the house warm. Before moving out, I repainted the entire house and did a deep clean. I also shared photos of the cleaned property with both the landlord and the agency on the same day I vacated (December 21st). Since it was Christmas holidays, the agency instructed me to drop the keys through their letterbox, and no one came for an official checkout or inspection at that time. They said they would inspect the property within the next two days, but in reality, they came about 10 days later. After their delayed inspection, I was shocked to be charged £400 from my deposit for mould and a “dirty oven.” The mould issue was something I had already reported to both the landlord and the agency when I moved in, and nothing was done about it. Naturally, with no heating running for 10 days in a poorly insulated home, mould is bound to appear. I provided photographic proof showing the property was left in a clean and maintained condition, but the agency completely dismissed it. Thankfully, the landlord was understanding and helped reduce the charge to £200, but I still feel this was unfair and unjustified. But i agreed for that as i was out of station and agency was not ready to wait till i return. The agency staff were unhelpful and rude throughout the process. It felt like they were just looking for ways to hold back part of the deposit, regardless of the actual condition of the property. Would not recommend this agency based on my experience.

Akash · 24 April 2025

★★★★★ 1/5

Google

Just don't bother buying through or utilising this company, don't keep their word, only interested in the payment. We HAD to go through them to buy the particular house we wanted and we found issues throughout all stages. We dealt predominately with Daniel Famili one of the owners of Arron James. Daniel constantly called to ask if we joining the auction, pushing for the deposit and trying to push up the bids by telling my wife she needed to put a reserve on, it was strange as usually auction properties have lots of interest, so for him to be chasing one customer so much shows that this firm really generates low interest from buyers and doesn't have much property in comparison to other firms. The initial property summary pack and info was poor, when this was questioned the responses were usually pure waffle and met with poor attitude. When we won the auction, the payment is taken in two separate parts. The first we paid and then in a completely strange move, Dan took the second payment from our account with no go ahead from me, he did not check to confirm if that was the right account nor if it was ok to do so. He was simply only focused on getting the money into his accounts. Then during the conveyancing process, Dan harassed and was rude to our solicitor endlessly and called at one point 20 times, an estate agent doesn't have the scope to involve themselves in this part of the process to this level. Noting all this, when we have asked a question or chased then Dan himself, he hasn't quite been as quick to respond or deal with issues, I suspect now that the payments have all completed, we won't be seeing the same level of tactics or chasing. Dan, if you wish to call me and discuss any of this, you will be fully aware of which property this relates to.

A · 22 March 2025

★★★★★ 1/5

Google

If you are a landlord looking for a reliable and reputable agent, PLEASE AVOID Arron James. This company is a nightmare to deal with for tenants, and will avoid putting any effort to look after those who live in properties managed by them. I had a water leak from an upstairs neighbour which ruined my kitchen with damage and stains, I chased Arron James to send a contractor to fix or even simply inspect the damage for 2 YEARS before I finally moved out. It seems the damage has been repaired for the new tenant in order to maintain the façade that their properties are up to scratch and well looked after. I'm sure the landlord didn't appreciate a wet and damaged ceiling festering in their property, and me and my health didn't either!

Nick · 19 January 2025

★★★★★ 5/5

Google

Excellent and professional service. “I purchased the property through the modern method of auction, even though the sale went over the 56 days. Arron James Estate Agents kept communications opened and were very helpful. I felt at ease during the process I did feel worried about losing my reservation fee.”

Anonymous · 11 June 2025

★★★★★ 5/5

Google

I would have no hesitation in recommending Dan Famili and the whole team at Arron James. The service throughout from Dan was excellent and we always felt that he had our best interests at heart. Dan managed a difficult transaction with skill and commitment.

Marc · 16 April 2024

★★★★★ 5/5

Google

Recently rent a property from Arron James. The agent Arisha Munshi was amazing. She’s so patient and gave us professional advices. She was helping us through the renting process and clarify the details with the landlord. Great service! Highly recommended.

Bauvardia · 19 May 2024

★★★★★ 5/5

Google

Thank you Arron James, was looking for a rental property and having gone through various estate agents looking at numerous properties. They were able to find me one within my budget and requirement. Thanks to Arisha at Arron James.

Shehzad · 16 April 2024

★★★★★ 5/5

Google

Excellent Service We worked with the team at Arron James and sold our property via the Modern Auction. The service was excellent throughout, professional, efficient, and genuinely supportive. The guidance we received was clear, transparent, and trustworthy, making the entire process smooth and stress-free.

ET · 13 October 2025

★★★★★ 5/5

Google

Dan Famili was brilliant right from our first meeting. After a bit of a bumpy beginning with buyers being scared off with mortgage rates and the extension of the lease being actioned, everything finally completed. I can't thank you enough Dan. :)

Beverley · 21 June 2023

★★★★★ 5/5

Google

Dan has been super helpful in assisting us in finding new properties and we will continue to use him as our preferred supplier for the future !!

David · 16 April 2024

★★★★★ 5/5

Google

NOTE - If anyone feels mine is a fake review, please contact me directly and I can verify my property as well as identity. I would like to thank Arron James, for providing a five star estate agency service. I would especially like to thank Daniel Famili, who has actually gone the extra mile in the true sense of the term. Daniel is a kind and professional person, polished in his mannerism. I guess he is trying to restore the credibility and image of estate agencies, which has been tarnished recently by many cowboys jumping into this business. He kept me posted on my sale from day one. He even showed high amount of trust by customising sales contract and accepting my offer in an email, and not wasting time in paperwork. Daniel is by far the most responsible and patient estate agent I have come across. Not only he managed to find me a buyer quickly, but also remain available throughout the conveyancing process, chasing the solicitors, buyers etc and doing all the hard bits, which not many estate agents are keen to do once the deal is done. He really wants to go the extra mile. When he first came in, I thought that he's using the typical sales pitch when he said we are different. We do things differently. But when I look back at the last six weeks of my conveyancing process, I can genuinely say that he is putting that extra effort to gain the well deserved recognition in the industry. He has become a go-to person for me, my friends and my network for all property needs. I would not hesitate to recommend Daniel and Arron James. I would also like to thank Sarah, who provided an extra service by collecting my post after the sale, and handing it over to me. This is not something agents do, nor did they charge me for this. So overall, it has been a great experience. And I wish other estate agents would learn from Daniel, how to conduct this business. There are many monkeys in this industry, claiming to be estate agents, and they really need to learn the Code of Conduct from Daniel and Arron James. They're setting a gold standard on how estate agency is supposed to function. Thank you Sarah, Daniel - Arron James.PositiveResponsiveness, Quality, Professionalism, Value

Vivek · 27 August 2022

★★★★★ 5/5

Google

Ive known both dans for many years and recently my family used there services to sell the family home , which held very sentimental memories Dan was extremely helpful and understood how upsetting the whole selling of a house my family had lived in for close to 50 years He was always approachable and i was able to contact him any time to ask questions or due to the fact the house was vacant would go above and beyond if something needed to be done Five star service and would highly recommend them

Dave · 21 June 2022

★★★★★ 5/5

Google

Would highly recommend, so glad we had Dan and his team deal with the sale of our home. Dan was always at the end of the phone if anything cropped up so things got resolved promptly. Excellent communication which definitely helped a smooth sale. Thanks for everything.

Marion · 21 June 2022

★★★★★ 5/5

Google

Been to a few different estate agents and came across Aaron James. Krunil who was very helpful, knowledgeable and extremely friendly helped me out. Everything we discussed was sorted out very quickly. Very happy with the service, going the extra mile. Have recommended to friends and family and they have also had great feedback too. Thank you Krunil :)

Anish · 24 September 2023

★★★★★ 5/5

Google

Although Daniel the office manager is related to me and may think I am simply leaving a review for that reason that is far from the truth. Daniel has been nothing short of fantastic helping me move home. He help me sale my flat and purchase my new home I am currently sitting in on the sofa writing this review. Unfortunately there is a lot of people out there being in the industry that he is that do get unhappy with terms of business such as tenants and landlord and being in the industry myself I understand it is hard to be the middle man and always keep all parties happy. Arron James is a great agent that will go above and beyond for there customers. I suggest you just take the time to meet any of the team. If you are considering letting or selling your property give them a call and judge for your self. Unfortunately a lot of people post negative things that effect people perception which is far from the truth. Working along side Daniel for many years has taught me the values of running a business and being great at it. I give Arron James a 5 star review with great privilege knowing they are nothing short of great.

Oliver · 21 June 2020

★★★★★ 5/5

Google

Arron James Estate Agents, Dan and his team made selling my late Fathers house as easy as possible for me. They always went the extra mile and I would recommend them without hesitation, from the beginning Dan has been the consummate professional and his team truly provide superb customer service and expertise. Thank you for your excellent advice, guidance and hard work Kind regards Islay.PositiveProfessionalism

Terry · 27 August 2022

★★★★★ 5/5

Google

I cannot thank Dan and the whole team enough for the care and attention they gave us when selling our house. They were with us every step of the way to answer questions and guide us through the process. Communication was excellent and they worked hard to make the experience as stress free as possible.

Gill · 21 June 2023

★★★★★ 5/5

Google

I am a parent of a local school & Arron James have supported us since they opened in Greenford….they have sponsored our summer fete since 2016 and have been pivotal in its success year after year…they support us on the day and throughout the year…they care about the school and their local community. Who wouldn’t want to do business with people like that? Thank you Arron James for everything x

Vicki · 21 June 2023

★★★★★ 5/5

Google

This is mine and my partners 2nd fantastic experience with Aaron James. They yet again sold our house in a matter of days, handled details, paperwork and negotiations in a professional and stress free way. Dan F and Conor really have been a pleasure to with over the past few months and really gone above and beyond when our onward move has been touch and go. I would recommend to anyone looking to sell or rent their home, to give them a call! Thank you again guys !!

Lucy · 21 June 2022