1/5
TrustpilotSadly I’ve had a terribly disappointing…
Sadly I’ve had a terribly disappointing experience trying to buy a house from this company. Extremely poor customer care & communication & very bad business practice.
Trusted Agent profile
Jones Homes reviews
★★★★★
345 reviews across 2 platforms
Victoria Road, Bolton, Horwich, Greater Manchester BL6 6EP
Jones Homes's Greater Manchester office at Victoria Road is rated 3.5 out of 5 across 345 reviews on two platforms, including 3 Google reviews rated 3.7. The 342 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Greater Manchester office, from every platform, shown as written. First names only.
Trustpilot5/5
Trustpilot‘Our forever home ‘
Agent replied · 25 September 2026
Hi Lynne, thank you for your review, we will ensure your comments are relayed to the team. On behalf of all at Jones Homes, we wish you many happy years in your new home. Kind regards, Jones Homes North West
5/5
TrustpilotHome review
Excellent.
5/5
TrustpilotDavid and graham
Agent replied · 25 December 2025
Thank you for your 5* review for David and Graham. On behalf of all at Jones Homes, we wish you many happy years in your new home at Gateford Park. Kind regards, Jones Homes Yorkshire
5/5
TrustpilotExcellent
Very happy in my new home.
5/5
TrustpilotGreat on site help and info.
Rating only, no written review.
Agent replied · 24 August 2024
Thank you Kenneth for taking the time to leave a wonderful 5* review. Thank you and all the best,Jones Home North West
5/5
GoogleUninspiring
5/5
GoogleRating only, no written review.
1/5
GoogleHorror
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Jones Homes
How many reviews does Jones Homes have?
Jones Homes's Greater Manchester office has 345 reviews across two platforms: 3 on Google, 342 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Jones Homes's rating?
Jones Homes is rated 3.5 out of 5 across all 345 reviews, and 3.7 out of 5 on Google from 3 reviews, checked 9 October 2026.
Where is Jones Homes's Greater Manchester office?
Jones Homes, Victoria Road, Bolton, Horwich, Greater Manchester BL6 6EP.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.