Hunters Greater Manchester reviews

★★★★★ 5/5

Trustpilot

I give you 5 stars for being on top of…

I give you 5 stars for being on top of fools list. Never seen anyone dodging viewing appointment times. I registered my wife's details to book a viewing appointment and the lady on the phone lost her details 3 times and I had to repeat and then she contacted my wife to arrange an appointment for 15:15 and no one turned up. I phoned the office and they said you are one hour late as the appointment was at 14:15 and we sent you an email but email had no date and time. absolutely rubbish. Kimberley on the phone was very rude and unhelpful. All she had in her mouth was "you are late" when we were before the time they gave to my wife. Please if you want peace of mind then don't go to this place. Thank you

Yasir · 10 December 2020

★★★★★ 5/5

Google

Cannot praise them highly enough. They impressed me with their knowledge of the market, and I believe got the best price possible. They were dedicated and hands on, keeping my sale going when there looked to be serious conveyancing issues. Would not hesitate to use them again. Thank you!

Ben · 27 August 2020

★★★★★ 1/5

Trustpilot

Appalling letting and estate agents

Appalling letting and estate agents, stay well clear. Gave out 2 sets of keys to builders when property was being refurbished , builder locked themselves out , all the keys on the one key chain which hunters had given out resulting in locks being changed. Came from London to have an appointment at the property to go over the refurbishment and get back on the market , Tracey did not turn up despite confirming with her several times the few days before, sales department no better , when discussing looking to see the boy said all leasehold properties are worthless and unsaleable due to cladding, wouldn’t listen or couldn’t understand our property did not have cladding and just said it was worthless as soon as he knew it was leasehold. Utter rubbish. Terrible estate and letting agents, terrible communication , they just cannot be bothered. Oh still have the tenants deposit after a month as we claimed for cleaning on it, they can’t be bothered chasing up the dps for that either nor will respond about it. Again can’t be bothered stay clear. Vile !

Customer · 28 November 2020

★★★★★ 3/5

Google

1 year ago, hunters letting a team were doing a great job. Unfortunately, the quality has really plummeted recently. I hope management can sort this out!

James · 27 August 2023

★★★★★ 5/5

Trustpilot

Called and spoke to a lovely lady who…

Called and spoke to a lovely lady who was willing to spare a few of her time to ask some questions. Very friendly and helpful. Great advice. Thanks Kiki.

Precious · 29 June 2021

★★★★★ 1/5

Trustpilot

Extremely bad service

Extremely bad service. They served me with a section 21 notice but informed me of the wrong date of termination back in June. This caused me to leave the house a month earlier than I had to AND paid for a full months extra rent when I was not in the property. And now despite having left the property in august I am still receiving rental invoices from them. Despite informing them of the problem each time they still havnt resolved it!A few years ago they switched to an online portal for reporting issues with the property that is awful as well.

Zac · 23 October 2020

★★★★★ 1/5

Trustpilot

Grossly overpriced 16 Hilton Road

Grossly overpriced 16 Hilton Road, Sharston by £20,000 (valued at £190,000 by an independent party sent by the bank). Never came back to me to let me know if my renewed offer for the asking price was accepted, I only found out once it was re-added to Rightmove for £210,000 (Originally up for £210,000). Unless you are willing to pay at least £10,000 over what the property is worth I would avoid wasting your time on this property. Communication in general was very poor throughout the 3 months since my original offer was accepted. If you don't want to waste your time I would opt against using Hunters again.

Tom · 19 October 2020

★★★★★ 1/5

Trustpilot

Rude, abrupt and impatient staff member

I rang Wallasey Hunters and spoke to a cocky, rude, impatient little lady called Amy! I asked for particulars for a property that I couldn’t find on the website, which had a for sale sign outside. She rudely responded “it is on the website” and proceeded to tell me that I had the address wrong and that she would email me the particulars of the address she thought was correct. So I checked again on the website, I then walked to the property to see the Hunters for sale board outside. I was correct with my address Amy! So I called back. The second girl who answered was a delight, friendly and helpful and figured out that the for sale board hadn’t been taken down, but the property had sold. The first girl has put me off using them to sell my property or buy a property with the Hunters for sale sign outside! Plus Amy never sent the property particulars of the address she wrongly thought I was talking about!

Brennan · 16 September 2020

★★★★★ 1/5

Google

Terrible terrible terrible. Promise the world, but can’t deliver what they say. PLEASE use another agent. Everything started fantastic, but deteriorated to the point that they are totally unprofessional. Rather than go into a long winded story, I think the best thing to do is bullet point all the BAD POINTS it’s easier Over estimate the price to get sale Reduce the the price by 15k ( the correct price ) Tell you to take crazy offers, as no other offer will ever be made ! New offer, up by 15k, really pleased I held out. ( a day) Have no interest in the seller. Take the side of the buyers ( because it going to cost them a lot in Stamp Duty) Not interested when you say you want to employ a new agent ( let us know when you decide) Don’t acknowledge emails. Complaints procedures, not followed, tell you a pack of lies. Regional manager/ Area manager never gets in touch. Lies lies lies and lots more lies. Not interested in helping/ resolving issues when you explain how unhappy you are. Pretend nothing is wrong, until head office intervene. Accept an offer before checking the buyer can afford the price. Don’t check a buyer has a mortgage in place. Just over a week later, buyer still hasn’t been offered a mortgage ! Mislead you about information that is needed by mortgage advisor. Nearly 5 months into sale and Hunters have not taken any personal information from myself. Photo id, address details or ownership details. The Law requires it ! ! ! ! Won’t give me any details of the people who have viewed the apartment. A word of caution, even when their agreement finishes. If a person who has viewed your apartment via Hunter’s makes an offer up to 6 months after with another agent, you still owe them their fees ! ! ! As well as your new agents fees. Really hope this information shows what a disgrace this company is.

Andrew · 27 August 2020

★★★★★ 1/5

Trustpilot

Hunters? You need to be one to find any decent service!

If you are thinking of using this agent to manage your property for whatever reason-DON"T. Unfortunately I own (shared freehold) a flat within a block they manage. They hold meetings in corridors, schedule work without providing sufficient time for owners/tenants to organise time from work, fail to check the quality of the work done and react as an employer rather than, as they are, an employee. The meetings are therefore poorly attended and under any other management meeting structure would be considered as non-quorate. Unsatisfactory service at a high price.

KEITH · 14 August 2020

★★★★★ 1/5

Trustpilot

Hi I'm an international student was in…

Hi I'm an international student was in search of a room and approached hunters for letting, the agent was very kind and generous and showed the room and it was good house too I and my brothers were interested so we gave the deposit to agent But after that owner rejected us to not give the property with some issues that he wanted a couple in there. So, we thought to leave the home and asked the agent about deposit. He said he will transfer the amount within evening but he did not transfer instead told that we won't get money back due to some I issues. We were literally no where on earth we did not have money and home. So we found home somewhere by gods grace and then we called the agent and made him to speak to our well known and kind woman and then he he was ready to give amount but he couldn't transfer amount within time.He used to just say I'm transferring amount by today tommorow and it went on. So, it has been 20 days since we are approaching the hunters but no reply to mails and not receiving the calls at all. Today also he said that he will transfer amount by evening we are stuck in between his promises. So, I request everyone not to believe hunters so easily think many times before giving him money. I'm ashamed that how can they betray someone who has come to study here in this beautiful country.

Pramod · 5 August 2020

★★★★★ 1/5

Trustpilot

Very poor experience with hunters

Very poor experience with hunters, they delayed our process throughout, they didn’t request searches until week 6 of process when everyone else was ready to complete, 3 weeks later we’re all still sat waiting for a move date due to this. They fobbed us off all the way through blaming others parties when in fact once checking with people such as local authority the delays were with this solicitor. We will never buy/ sell with anyone using these solicitors again worse moving experience of my life (and I’ve moved a lot)

Helen · 28 July 2020

★★★★★ 1/5

Trustpilot

Avoid if you can!

Future tenants! Please avoid this company if you can, specially the office located in Surrey Quays.I've rent a room with them as one of my ex-friends had an Apartment with them, they asked me to pay £250 for a "references" which I did at that time but never received any contract from them & give the deposit of the room to the main tenant,( I did receive a notification from the DPS, informing the deposit was received and "secured" but it was put it to a different property, I didn't really pay much attention at that time as I've trusted the company and DPS) it was ok for me at that time as I will be lmoving with my friend anyway (wrong mistake!) April 2020, I've received an email from DPS to claim my deposit which I did, I've explained everything in details, providing all the evidence an information but nothing has been resolve, they just "throwing the ball" to different people. Such a disappointment!! The company acts with such a dodgy behaviours.

Angel · 21 July 2020

★★★★★ 5/5

Google

Purchased a property through Hunters. Great communication from Alex, he was brilliant in getting it through to completion. He’s an asset to Hunters 😀 …

Emma · 27 August 2023

★★★★★ 1/5

Trustpilot

DISGUSTING BEHAVIOUR! I’ve rang 3 time’s to view properties…

I’ve rang 3 time’s to view properties in LS17 Alwoodley. I am property developer. I already have 4 properties in LS17. I have been spoken to rudely by Tracey (head of branch). She wants you to put your property on sale before seeing their properties! She even said it was waste of a call. This is appalling behaviour and disgusting tactic of getting hunters to advertise properties. Please move over to Preston baker I’ve bought my last property by them. Very polite and recent got my house valuated by them. Ls17 is best run by Preston baker 100% give a fair decisions on viewings and definitely know how to talk to potential clients. Hunters sort out your attitude your not the only estate agents in LS17! DO NOT ADVERTISE YOUR PROPERTY WITH HUNTERS! they are just taking properties in but not selling!

JK · 20 July 2020

★★★★★ 1/5

Google

They misled us with availability date and price pcm on their advertisement. Once we viewed the property we were told it was actually £300 more per month than advertised on Rightmove! Nearly a 30% increase. As a working professional it’s difficult to get time off to view properties, I wouldn’t waste your time.

Minnie · 30 November 2023

★★★★★ 5/5

Google

Grace was extremely helpful, helped us to negotiate our rental payments to suit us. Hunters have always been quick to answer the phone and I have no hesitation recommending them for any house related activities. Thanks

Oliver · 28 August 2018

★★★★★ 5/5

Trustpilot

Hunters Tring ans Surrounding Villages…

Hunters Tring & Surrounding Villages strike again! Amazing service from Caroline, Iain and the whole team. Helped us get our house sold at 98% of the asking price and keep everything going through the Covid-19 Epidemic. They chased everything down to completion even with a few complications along the way! On top of that they found us a short-term rental around the corner which suited all our needs and gave us a stop gap whilst we sold another property. We are customers for Life (just a shame that you only cover Tring and surrounding villages 😊). If you want an Agent that actually works hard for you and goes outside the box, then don’t hesitate to use Caroline and her brilliant Team.

Dom · 26 May 2020

★★★★★ 1/5

Trustpilot

Horrible experience and nasty staff

I have dealt with hunters in my life time for the purposes of my parents buying a house and a business and myself moving to a rental property. All I can say is they were consistently unprofessional uneducated and rude. I naively didn’t think it would matter when renting a property who the letting agents were however I was wrong. The biggest item of contention was the deposit. They had deliberately left items off the inventory that were damaged and dirty. I had added additional notes to say for example the carpet was heavily soiled, but because I did not list one particularly piece of damage they would not accept this. The staff were very rude- which is so unnecessary it’s not their money and I was nice throughout, far nicer than a lot of people would be.There’s many more things I could list but all I can say is to avoid them I have since used Hudson moody and they have been a dream lovely staff no matter who you speak to and very competent diligent record keeping.

Emily · 19 May 2020

★★★★★ 5/5

Google

Great start to finish :) collected my keys on Monday with no hassle at all.

Sean · 29 March 2024

★★★★★ 1/5

Trustpilot

Hunters Pontefract

What a joke this place is! Rented a property from them in august, viewed the property and it looked lovely, 3 bedroom house with a garage in a nice quite area for £650 a month. That’s where the this well sounding house then goes wrong. We’re supposed to have 2 sets of keys, they gave us 1 complete set and a set that fit none of the doors (who knows who’s keys I had and who had my keys?) We had no running hot water for 3 weeks.All of which were reported immediately. That’s when the problems then go even worse, after redecorating ( which the property needed) with their permission most rooms to the house and de weeding all of the gardens, we then realised why the property was so cheap. As the weather turned worse in autumn the boiler had to be put on, the thermostat didn’t work and the boiler was on constantly meaning the bills were ridiculously high, every window in the property was blown and misted the bay window was collapsing so let mould in the front of property, my daughter has a lung condition so this really effected her ( which hunters was made aware of) there were holes in the brick by the back door, when the toilet was flushed the downpipe leaked on to the back door the list goes on and on. We asked for early release of our tenancy ( a month and a half) which the landlord agreed to after a member of hunters had been out to assess the property, they then phoned on the day of my partners nans funeral to say the landlord had changed his mind ( which I never got the message after calling back twice and leaving messages) We moved out of the property in December due to the issues and the fact they weren’t being resolved after countless attempts to contact hunters. They finally got back in contact in January and said if we had just dropped the keys off that would have ended the tenancy? After weeks of trying to contact them. They have since taken the deposit back and rented out the property in pretty much the same condition! Stay away from hunters. They do nothing to help or communicate and are all about the money not the health and well-being of the tenants living in the properties, the tenants are simply cash cows!

Josie · 14 May 2020

★★★★★ 1/5

Trustpilot

had serious problems with Hunters…

had serious problems with Hunters Northfields Ealing , on many occasions I asked them not to make appointments without my permission, however they subcontract their lettings to a third party and they never make a mutually agreed time . all i ask is that all appointments aree by agreement ONLY , i cannot say what Hunters are like for landlords but if you are a tenant you wil,l get no help at all

Dissatisfied · 30 November 2021

★★★★★ 1/5

Trustpilot

STAY AWAY FROM THEM!!!!!!

I’ve been dealing with this agency for the past 5 years, and once again they’ve proven the worst agency/agents ever. I deal with their branch in Surrey Quays, London, and their service is amongst the worst I’ve ever had in any kind of customer service, plus their incompetence is beyond belief.We’ve had the name of the lead tenant changed from the DPS for someone who doesn't even live here. DPS tells us the agency requested the name, (which the agency rudely denied) and then we find out that only 1 of the current tenants has the name in the DPS although the deposit has obviously been payed by the 3 of us. On top of that, after showing our obvious concern with the situation, we’re told by the agency not to worry, because “it should be fine”. Disgraceful!!!STAY AWAY FROM THEM!!!

Sergio · 15 April 2020

★★★★★ 1/5

Trustpilot

The worst Agency ever

The worst Agency ever. They looking every way to win your deposit. Please do never work with them. I was renting a small studio flat. When i first entered the flat the bath was a bit cracked. I never reported cause i thought they know about that. By the time this cracked became worst and worst. When i left property i did changed the bath with my own costs , i cleaned the property with professional cleaning service. Above that they said me that they put other people to clean it again cause it was not cleaned enough, and this cost was 240 pounds, finally i paid for that as well. Before all of these they said me i need to send keys via post to their agency. I did send it to them. After i payed the bath and the cleaning services, they said me that they need to keep some deposit because the keys has not arrived to their office and i didnt send the proof of postage which they never said me that it need to be posted with recorded post or to send them proof of postage. They are Scams do never work with them guys, they don't care how you feel or anything they just want to steal money from you.

Andi · 3 April 2020