Hunters reviews

★★★★★ 2/5

Google

Disorganised and poor communication. Was advised to collect the keys prior to moving in from their office on an agreed date, went there but was informed no keys. Had to deal with Kye who does not seem to care even though this was their mistake. Later in the week was told I need to make my own copy of keys which I don't think should be my responsibility. Lucy kept making mistakes on the tenancy agreement. They also have weird rules if you want to extend/continue the tenancy. Not a very pleasant letting agent to deal with.

H · 9 April 2026

★★★★★ 1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

★★★★★ 5/5

Google

I stayed in a Hunters-managed flat for around 18 months, and my experience with Hunters Estate & Letting Agents Manchester has been very positive throughout. A special thanks to Candice and Kye, they were both professional, responsive, and very helpful. Whenever I raised an issue, the response was quick, communication was clear, and problems were resolved without unnecessary delays. What I really appreciated was their supportive and organised approach. From maintenance requests to general queries, everything was handled smoothly, making my tenancy completely stress-free. Candice, in particular, was always approachable and efficient, which made a big difference during my stay. Overall, a reliable and well-managed letting agency. I would happily recommend Hunters Manchester to anyone looking for a positive renting experience.

Swathik · 16 February 2026

★★★★★ 1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

★★★★★ 5/5

Google

The letting team who have taken over the management of my property have been exceptional. Offering competitive management rates along with a personal service has meant that I don’t need to worry about my properties being in safe hands. A special thanks to Kye for all his efforts to get me the best market rent and for Lucy making the onboarding process effortless. Highly recommend other landlords to put your trust into Hunters.

Zubair · 11 February 2025

★★★★★ 4/5

Google

Hunters Manchester were the letting agents for my 2-bedroom property for just under 2 years. Overall the management experience was very good. They found really good tenants, payments were on time, and they helped with all the repairs for the property. Special shoutout to Candice Wrigley and Lucy Hollister who handled all my queries. There are just two things stopping it from being a 5 star: 1) Hunters are quite pricey, however you do get a great service for the price. 2) There were some repairs that Hunter's contacts took a while to fix. Unfortunately the tenants had to get in touch with me multiple times to get this resolved. It was resolved in the end but was a bit of a headache.

Mohammad · 13 September 2025

★★★★★ 1/5

Google

rude unhelpful undermining staff the worst is kye cowton when dealing with the man he was the worst most unprofessional man so unhelpful condescending and rude terrible customer service agree with all the negative comments on trust pilot made by others dealing with the estates members i would not work with them ever again avoid at all cost terrible service overall other staff members have been rude all of the team is arrogant

Xxx · 16 February 2026

★★★★★ 5/5

Google

I had a lovely experience with Hunters, especially with Daisy Williams! She was so friendly, welcoming and professional. Daisy was accommodating with any required information and made my sister and I feel very comfortable. She was great at communicating with us, and I can say she was one of the best agents I have met.

Sarah · 16 April 2025

★★★★★ 1/5

Google

Update 30/08/25 we wrote to the ceo of hunters Harry hill on 05/08/25 and have had no response. Useless letting agent. Please ignore hunters comment below about the police as I have spoken with them weeks ago and they have advised no such thing. Hunters are liars. The police advised candice can not speak for anyone else but herself. Tenant has woken me twice this week at 2am. Candice does nothing. I have the fire and rescue report here. 2503004539 Is the incident number. Anyone who thinks a fire is acceptable in an apartment block after grenfell is crazy. Update 30/07/25. After 2 police raids where the police have gone through the front door, the tenant setting fire to the property and drug dealers appearing every few days candice at hunters still doesn’t respond to emails and refuses to do anything about her tenants. Do not use this agent they will ruin your life. Worst agent I’ve ever dealt with. Sadly cant leave zero stars, Do not use this letting agent, the lettings manager Candice lies to you, puts dodgy tenants in next door buying class a outside. Then when theres an issue with a dog barking blatantly lied about the dogs existence, once the council verified she still tried to say they hadnt got one! Since then numerous noise complaints with the tenants knocking banging and slamming doors at midnight -2am, Candice says its 'unfortunate' but theres nothing she can do! Utter rubbish, its a leasehold block of apartments, both the lease and law state no noise permitted that disturbs other residents after 11pm -7am! Oh and the books been passed to everyone else in the process, its not her issue speak to the freeholder, speak to the council, speak to the managing agents. All of which i did, the freeholder passed it back to her as shes supposed to manage the property on behalf of the landlord. Ive been asked to report it, keep noise logs, record it on my phone, all of which i have spent months doing for nothing, completely wasting my time. Seriously do not use this company, these sharks need weeding out of the industry. Updated at 29/01/24 police now involved and visited the tenants 3 times but they won’t answer the door, the council anti social behaviour department involved but still no response from hunters. Drink and drugs at the property and people in and out all Friday night til 7am sound recorded loud disturbance and blood outside front door. No reply from hunters. Absolutely do not use this company.

Colin · 26 November 2025

★★★★★ 5/5

Google

Absolutely nothing but praise for Hunters. Me and my partner were moving in together for the first time and Daisy was so incredibly patient and helpful, especially with my endless stream of questions and emails!! Always ready to help and on standby when we got a bit confused. She was so excited for us when our application got accepted and was by our side every step of the way, we honestly could not be happier. Thank you so much Daisy, you’re a star!! ❤️

Ellie-jai · 30 November 2023

★★★★★ 5/5

Google

Daisy did an amazing job at finding me a home. She went above and beyond with her efforts to make it possible, so that I had a place quickly to move into. She always communicated well, and was always willing to answer any questions I had, so she made my first experience of getting my own place easier. So thank you Daisy, I appreciate all you did for me!

Adeena · 28 May 2024

★★★★★ 4/5

Google

Since writing my initial review below, the manager from head office, Maryam got in touch with me and has been so helpful. She looked into my complaint and communicated with me along the way which has been really appreciated. She has gone above and beyond for us and resolved everything so quickly. The issues had been going on for months so it really does show how good communication makes such a difference. She has also arranged for our deposit to be returned to us quickly. I can’t thank Maryam enough for how she handled everything and it has really made me think differently about Hunters and I would now reconsider using the company in the future. If I could give this place 0 stars I would do. The employees are disrespectful and speak to you disgustingly. It is almost impossible to get any response from them apart from when they are trying to rip you off or harass you with incorrect invoices. They are somehow able to get new tenants into properties but unable to return old tenants deposits / communicate about it. Absolutely ridiculous and the worst experience I have ever had with a letting agency. Avoid this place at all costs

Francesca · 27 August 2023

★★★★★ 5/5

Google

Excellent service and support provided by Hunters Manchester. In particular Lucy, Daisy and Candice guided me through the maze of potential pitfalls that exist with any lease agreement. I would recommend to anyone who is not sure about what is involved .

W · 16 April 2025

★★★★★ 5/5

Google

As a landlord I find the advice provided by Kai & Candice at the Manchester Branch of Hunters extremely valuable. They both keep me up to date when tenancies are due for renewal and when documentation needs updating / renewing. I am disappointed that the Landlord's portal has now been discontinued as I found this really useful. A bit of notification that they were doing this would have been helpful.

Lesley · 12 November 2025

★★★★★ 2/5

Trustpilot

Disappointed

Disappointed, we learned our house purchase had fallen through at the point of us being ready to exchange on our property. We found out that the office had known about it and left it to the agent, who had been looking after us, to tell us after she came back from annual leave! We never got a reason for the purchase to fall through and they even tried delaying us putting an offer in on another property. Luckily this was with another agent and we trusted our gut as the trust with Hunters had gone. 7 weeks later we were in our new home. Felt let down and disappointed with Hunters. This was our first and last time dealing with them.

P · 7 May 2026

★★★★★ 5/5

Google

A really HUGE thank you to Alex Kendrick for his expert and dedicated work from the outset- marketting my flat brilliantly, dealing with questions along the way, and always impeccably calm and friendly- even when he had to run a new office on his own. Hunters got me by far the best price selling my flat and swift service, compared to other agents I tried.

Charlotte · 28 February 2024

★★★★★ 1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS · 11 April 2026

★★★★★ 1/5

Trustpilot

"Avoid Hunters Property Management

"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional"My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns.Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities.Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately.Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility.Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family.Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves.Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.

Onkar · 19 November 2024

★★★★★ 5/5

Google

So I've been trying to find a place to live now for months and felt like I as constantly being screwed over by other agents in Manchester untill I met Aimee at Hunters. Aimee is absolutely fantastic and honestly the best. She replies to my emails promptly, always takes my calls, answers all my questions and has been super supportive throughout the whole process. She goes above and beyond. I honestly feel like Aimee is an outstanding member of the team and by far the best and honest agent out there in Manchester.PositiveResponsiveness, Quality, Professionalism

Miryam · 27 August 2022

★★★★★ 5/5

Google

Hunters have been absolutely amazing from start to finish, which isn’t easy for me to say as I have tried several in my life and found all others to be severely lacking! I will however, be going back to Hunters after my experience using them to sell my city centre apartment & I can’t recommend them enough. I was initially apprehensive about going with Hunters since their fees were higher than any other agents I’d reached out to. Now I can say they are absolutely worth the money. I initially dealt with Martin, the sales manager. Martin spent time in our initial consultation answering all my questions. He came prepared to the valuation viewing, with evidence & documentation to back up his suggestions on price & positioning (something only 1 other estate did!) His passion and enthusiasm to work with me was what convinced me that despite paying a couple of grand more for their services, my apartment would sell at the price that I wanted & so the extra would be more than covered. I was not wrong. Listing the property was a quick & simple process, and whilst Martin guided me, I had full control & final say over how the property was listed. It looked incredible and really made the most of the property, especially the “dolls house” floor plan. One the listing was in place, I then dealt with Ben, the sales negotiator, who kept me up to date on the viewings and the output from them. Within 1 week the property was sold, well over asking. There were some negotiations on price, and for the first time in buying/selling a property, I felt like the estate agents really cared about both parties and getting something that everyone was happy with. Thanks Ben! Once the sale was agreed, I was transitioned over to Sam, the Sales Progressor. Hunters could not have been more helpful. Sam kept me up to date all the way through the process, with regular emails and phone calls to check on me and to update from the buyers side. These were particulary valuable and appreciated when solicitors and lenders were asking more and more questions and Sam did an excellent job of keeping both parties happy and communicated with me very regularly. Despite things not going exactly to plan, I didn't feel concerned at all as I fully trusted Hunters & Sam to help us all get the job done. Sam continued to go out of his way, chasing solicitors and all parties all the way through. I decided to go with Hunters’ associated conveyancers as Hunters reassured me that they could help move things along with them if there were issues. Whilst I am still undecided about the solicitors themselves (whilst they knew leasehold, they barely communicated directly, I had 4 phone calls in total with my solicitors, the rest was via their portal and Hunters!), Hunters could not have facilitated the sale more from their side. Ben and Sam were always available to chase up my solicitors and to get things moving or remove blockers. Without them, my sale would surely have dragged on and on. Having sold and bought before, so I know how important it is that everyone works together towards hitting a key date & this is what Hunters really excelled in doing for me. In summary, Martin and his team at Hunters in the city centre do cost more than many others, however they are worth their weight in gold and I would not hesitate in using them again in the future. Thank you for helping make one of the biggest processes in my life, so pain free!PositiveResponsiveness, Quality, Professionalism, Value

Rachael · 27 August 2022

★★★★★ 5/5

Google

Thankfully with Alex & his teams hard work at Hunters, they got me a buyer for my apartment. And it was not a easy task finding one .Alex was very very professional & helpful from start to finish, and i will be using hunters again & would recommend anyone else to use them . Cheers Karl 🍻 M

The · 29 March 2024

★★★★★ 5/5

Google

They havent found me a flat yet, but they have been the most awesome and helpful state agent so far on this hectic flat hunting process. Special mention to Lucy and Daisy!

Luis · 16 April 2025

★★★★★ 5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha · 2 February 2026

★★★★★ 5/5

Trustpilot

I have only great things to say about Hunters Middleton!

I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!

Debbie · 25 June 2024