Ashtons Estate Agency Great Sankey reviews

★★★★★ 5/5

Google

A great experience with Ashtons as I bought and sold through them,Emily helped me which made the process a lot easier,Would highly recommend using them.

Mike · 15 March 2023

★★★★★ 1/5

Facebook

Really disappointed but not even remotely surprised. Have had to deal with several departments including the letting side, the selling side and the mortgage adviser. I was a tenant in a house that they were trying to sell. I got constant emails and requests for viewings sometimes with a couple of hours notice. Snotty emails if i didn't respond to them immediately. (I was in hospital on one occasion having treatment for cancer and that was ignored when i explained why i didn't respond immediately) Was told that the owner of the house would give me priority over buying but then he changed his mind and I was left a garbled voicemail 2 minutes before they closed. I had spent 2 and half hours in with a mortgage adviser who assured me that he could definitely get me a mortgage and then proceeded to ignore all of my calls and follow up emails, of which there were at least 4 and then to add insult to injury I have to deal with the lettings side of things who are now saying that they will not refund all of my deposit because of "works needed" No explanation as to what that is. The landlord rented it to me with filthy carpets which i paid to get cleaned, refused to let me decorate but wouldn't decorate it himself and let me live in a house riddled with damp (Surveyors words, not mine) for 5 years. I just pray that my dream home is not being marketed by these as I would seriously consider not buying it just so I wouldn't have to deal with them.

Francesca · 20 January 2017

★★★★★ 5/5

Facebook

In the past we have used other well known estate agents and not been very pleased with their performance so we went with Astons what a difference so professional sold the house in no time at all they dealt with all of the viewings of the property and kept us informed at every stage of the sale we where made up with them and would not use any other estate agents if we had to sell a property.

Alan · 16 March 2017

★★★★★ 5/5

Google

We have nothing but praise for the Ashtons team because we had fabulous service from them! The team communicated well and adapted to the market changes and helping us through the selling process. They assisted us with viewings and the negotiation process. Our time with the Ashtons team was a lengthy one we feel but with their determination and patience we progressed to a successful sale! Thank you to everyone who helped us :o)

Will · 17 March 2019

★★★★★ 5/5

Google

In what I can only describe as the most stressful house move ever, Ashtons were the only positive light in it. From first meeting Mike, speaking with Lisa, dealing with Emily and then Charly we cannot speak more highly of them. …

Cath · 8 October 2023

★★★★★ 5/5

Google

Excellent service. Charley and Mike did a brilliant job during a complicated, drawn out sale. They constantly keep in touch updating the situation. I would wholeheartedly recommend them to any potential seller

Lesley · 15 March 2024

★★★★★ 5/5

Facebook

Great experience selling my property with Ashtons Great Sankey, would highly recommend. All staff are friendly and very helpful especially Lucy....

Emma · 5 April 2016

★★★★★ 5/5

Facebook

Ashtons are a great local team! Very knowledgeable and easy to deal with. Would highly recommend.. Emma and Joanne are great !! Mr Bond

Sean · 29 January 2021

★★★★★ 5/5

Google

From the very start I knew that I had made the best choice in estate agents. The whole process was stress free and I was kept up to date frequently. The quality of the photos and virtual viewing far exceed others out there. 100% would recommend this outstanding estate agents 👏👏👏 …

Gaynor · 8 October 2021

★★★★★ 5/5

Google

Had a very good experience with ashtons office in sankey. The staff were very helpful especially emily who kept us informed throughout. Thanks guys

Craig · 15 March 2024

★★★★★ 5/5

Google

Recently sold with Ashton’s and couldn’t recommend more, excellent service throughout the whole process.

Wez · 15 March 2022

★★★★★ 5/5

Google

Very helpful. Sold my property and I was happy with the timescales. When I contact them nothing is too much trouble.

Elizabeth · 15 March 2024

★★★★★ 5/5

Google

Excellent service from Emily keeping our sale on track despite a number of challenges in the chain. Proactively contacting parties to the chain to check progress and chase when needed, keeping us well informed in a highly intelligent friendly & professional way.

Paul · 15 March 2022

★★★★★ 5/5

Google

Very impressed with the conduct of Charly on a recent viewing. Very customer focussed and professional.

Mark · 15 March 2024

★★★★★ 5/5

Google

Dealing with Emily based at the Great Sankey office has been an absolute breeze. She was always on the ball and helped us every step of the way dealing with solicitors on both sides. She really is a great asset to the company and has always …

Jade · 8 October 2020

★★★★★ 5/5

Google

Just sold my house through this fab Estate Agents in Great Sankey. Very professional from start to finish. Great communications, very friendly and helpful. Sold very quickly, plus helped make the experience less stressful than expected. Would definitely recommend!!

Paula · 15 March 2022

★★★★★ 1/5

Facebook

You schedule to see the property and when you get there they are 20 minutes late and at another appointment there was no one, nice work....

Anamaria · 6 July 2023

★★★★★ 1/5

Google

Very unprofessional, used a photo of our house which has been modernised to try and sell the house next door which is in need of a major overhaul of heating, electrics, decoration and modernisation. Shocked that they would use such …

Paul · 8 October 2021

★★★★★ 1/5

Google

Terrible. Cost us a fortune and sale fell through. Very unprofessional. Dont use them.

Jacquie · 17 March 2020

★★★★★ 5/5

Google

After being with two agents one who was a disgrace and one who wasn't proactive we were very upset and angry. Didn't know where to turn. We got more advice from another agency who wanted to drastically reduce the asking price. Ashtons at …

Linda · 8 October 2020

★★★★★ 1/5

Google

Had to wait days for an appointment to then stay in for it for the man to go to the wrong house and then denied it so we went with someone else who came out straight away and within 24hrs we have our 1st viewing

Debbie · 16 March 2020

★★★★★ 1/5

Google

Properties to expensive

L · 15 March 2022

★★★★★ 1/5

Google

Avoid this company like the plague! Unprofessional. I'd sooner let my barber sell my house.

Kyle · 17 March 2018

★★★★★ 5/5

Google

We bought and sold our house 6 months ago from the sankey branch. They were the most professional agent we dealt with. Nothing was too much trouble. Our house sold after just 3 viewing. We dealt mostly with mike & throughout the whole …

Joanne · 8 October 2019