Every review we hold for the Great Dunmow office, from every platform, shown as written. First names only.
★★★★★ 2/5
allAgentsI am very disappointed with
I am very disappointed with the service I received from Intercounty. They were very dismissive and ignored my verbal and email requests for changes to dates after my circumstances changed. They sent me a tenancy agreement without feedback on my email requests on the terms and did not bother to return my calls on the property or give me move-in details. As a tenant, I would not recommend them. They just don't care and customer service is the last thing they are interested in.
Nana · 7 October 2022
★★★★★ 2/5
allAgents"I am very disappointed with..."
I am very disappointed with the service I received from Intercounty. They were very dismissive and ignored my verbal and email requests for changes to dates after my circumstances changed. They sent me a tenancy agreement without feedback on my email requests on the terms and did not bother to return my calls on the property or give me move-in details. As a tenant, I would not recommend them. They just don't care and customer service is the last thing they are interested in.
Nama · 7 October 2022
★★★★★ 5/5
GoogleTom has been super helpful and efficient helping us with finding a home
Callum · 14 March 2024
★★★★★ 1/5
allAgentsI just cant describe fully
I just cant describe fully the abysmal experience i am receiving.
1. the list is just too long.
not following up any problems i have
they send engineers round that don't do the work but intercounty charge me only to find out a year later that it was done. with no apology from them.
Huge cost to me
reports from tenant not being followed up. like plumbing leaks
not responding to my emails
a steady flow of different staff , so no personal service over a 3 year period
in fact nothing was as promised in brochure. Nothing
caused me no end of medical stress, anxiety and worry.
Shaun · 29 September 2022
★★★★★ 1/5
allAgents"I just cant describe fully..."
I just cant describe fully the abysmal experience i am receiving.
1. the list is just too long.
not following up any problems i have
they send engineers round that don't do the work but intercounty charge me only to find out a year later that it was done. with no apology from them.
Huge cost to me
reports from tenant not being followed up. like plumbing leaks
not responding to my emails
a steady flow of different staff , so no personal service over a 3 year period
in fact nothing was as promised in brochure. Nothing
caused me no end of medical stress, anxiety and worry.
Shaun · 29 September 2022
★★★★★ 5/5
GoogleMy husband and I are letting a property through Intercounty, Dunmow. Lisa Southon has been amazing throughout the whole process, explaining everything as we go along and answering every question we had in depth. As first time Landlords, …
Laura · 8 October 2021
★★★★★ 5/5
GoogleI have never used Intercounty before to let our property but we dealt with Lisa in Lettings and she was great finding us a new tennant and very quickly too. A pleasure to deal with and very knowledgeable …
Paul · 8 October 2021
★★★★★ 5/5
GoogleWonderful service from intercounty team and all my thanks to Rebecca for her excellent work throughout.Highly recommended .
Neethu · 16 November 2023
★★★★★ 5/5
GoogleRebecca is really a professional lady. She deals in a good way.
Fatima · 22 March 2024
★★★★★ 5/5
GoogleMy husband and I have used intercounty on many occasions for both sales and Lettings. I cannot fault them. Andrew is always a great manager and very on the ball. We have just sold our house through them and I have to say a very very special …
Alex · 8 October 2018
★★★★★ 5/5
GoogleKarl from Intercounty in Dunmow has been extremely helpful, friendly, & professional. I would certainly use Karl before any other estate agent in Dunmow 😊 …
Louise · 22 March 2023
★★★★★ 5/5
GoogleFantastic and professional service, Natasha made the process of taking out a tenancy in one of the advertised properties a very easy and smooth process.
She was very friendly and efficient in answering all of our enquiries/questions …
Chris · 8 October 2021
★★★★★ 5/5
GoogleLisa and Tom were very kind, supportive and helpful, thank you
Arty · 22 March 2024
★★★★★ 5/5
GoogleHad to find a rented house rather quickly and found the Great Dunmow Intercounty branch brilliant, quick with the viewing, quick with the paperwork, excellent help with getting the keys so quickly, special thanks to Helen and Laura for being great ambassador's to Intercounty
Mark · 22 March 2020
★★★★★ 5/5
GoogleAs and first time buyer I had loads of questions but Katie & Jake kept me updated throughout the whole process.
Would definitely recommend intercounty!
Josh · 22 March 2023
★★★★★ 5/5
GoogleExcellent service! outstanding communication with Lisa Southon! Many thanks Lisa :-) my experience was excellent, quick, straightforward, honest and productive, would recommend to family and friends for both sides tenants & landlords. Thank you!!
Juan · 22 March 2022
★★★★★ 5/5
GoogleHi this is david brooks.
Tom at intercounty has been amazing 👏.
He's responded very quickly, been very polite and helpful.
All fingers crossed for success for the family move.
All the best to tom, and everyone at intercounty.
Kind regards david brooks and family.
David · 30 October 2024
★★★★★ 5/5
GoogleTom and the Property Management team provide an outstanding service always responding quickly and helping to resolve all landlord-tenant issues, I would highly recommend Intercounty over the many years they have been managing my properties
Ian · 16 March 2025
★★★★★ 5/5
GoogleBen and the team at Intercounty Dunmow were very helpful and professional throughout my property purchase. Ben and Jenny helped to push through the purchase in a timely fashion by keeping in constant contact with sellers solicitors. Thanks guys!
Alex · 22 March 2021
★★★★★ 5/5
GoogleSo happy to of moved into our new home with the help of Katie, Poppy and Doug who all contributed to making our move so smooth. they were efficient in booking viewings and keeping us up to date with all the information we needed regarding …
Evie · 8 October 2024
★★★★★ 5/5
GoogleHaving recently purchased a house through Intercounty we found them to be very helpful and efficient. Jake was always professional, with queries being dealt with promptly and keeping us regularly updated. Thank you!
Tessa · 22 March 2022
★★★★★ 5/5
GoogleI would certainly recommend anyone that is considering selling or buying a house, contact intercounty. …
Colin · 8 October 2025
★★★★★ 5/5
GoogleOf all the estate agents I have dealt with in great dunmow, Intercounty are by far the best.
Their helpfulness, courtesy, and above all they are very professional.
Shout out to Helen and Joe, can't thank you enough for being so helpful much appreciated.
Mo · 22 March 2019
★★★★★ 5/5
GoogleKarl has been great. Intercounty have been a great estate agent emailing us very close to our spec propertys of interest. Highly recommend.
Ryan · 22 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
