Every review we hold for the Great Dunmow office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleHaving had an offer accepted on a property (we were buying) and to be told "CONGRATULATIONS", regarding our offer acceptance . We were then told that there was now another offer and would now go to highest bids.. They clearly reneged on the deal disgusting behaviour , greedy and extremely immoral all round . Most. UNPROFESSIINAL !!!
Loulabelle · 11 October 2022
Agent replied · 11 June 2024
Clearly we are disappointed to read your review. Sadly as an agent when multiple offers are received someone has to lose out, this is not part of the job we enjoy!
I would like to point out that by law we have to disclose all offers to our clients up until the day of exchange of contracts. I can assure you we do not condone gazumping or bidding wars but in the current climate and the way the market has been, the fairest way to resolve situations like this is asking for best offers. It wasn't the case that we were looking for best and final offers at the stage we contacted yourself but merely giving you the opportunity to increase your offer as we had received a higher offer that our seller was inclined to accept. I'd like to add that there were no further viewings at the property, this was someone who viewed the property the same day as yourselves.
I appreciate your frustration but would like to point out that with regards to this specific property we were working on a fixed fee basis so the figure in which the property sold for had no benefit to ourselves.
Please bear in mind your writing about people who are trying the best in a particularly challenging market, if you would like to discuss the matter further please feel free to contact me in the office or via email on andy@danielbrewer.co.uk
Once again I apologise if you feel the negotiation wasn't handled in the correct fashion but sadly until the government change the system gazumping and bidding wars will remain part of the industry we work in, we would welcome the change as much as you would.
Kind Regards
Andy Brewer
★★★★★ 5/5
GoogleI would highly recommend Daniel Brewer Estate Agents to anyone wanting to move .
We had to navigate some difficulties along the way, but the whole team were always professional,enthusiastic and friendly to talk to, and helped keep us going forward.
We are really happy in our new home so thank you for finally making it happen !
Karen · 11 October 2024
★★★★★ 5/5
GoogleI would rate Daniel Brewer as one of the best Agents that I have dealt with. They always went the extra mile and treated me as a valued customer despite being a buyer in an overheated market. I want to highlight the great service provided by Jenny Malorie and Alice Oakley who were outstanding.
Andrew · 11 October 2022
Agent replied · 11 June 2024
Hi Andrew,
Many thanks for the pasative feedback, i hope your enjoying your new home.
Kr
Andy and the team.
★★★★★ 5/5
GoogleAwesome service from start to finish. Always in contact and keeping you up to date with how things stand. Friendly and helpful with great knowledge of the area. Wouldn’t hesitate to use again. I have bought and sold through Daniel Brewer now and with out doubt will continue to.
S · 11 October 2022
Agent replied · 11 June 2024
Many thanks Sam, can't wait to see the turn around once the project is completed. Congrats!
Andy, Dan and the Team!
★★★★★ 5/5
GoogleWe recently purchased a house from this agent, their service was brilliant, they kept us updated the whole way through, even on the sale of our own property which they weren't dealing with. I would highly recommend them, the team are all very helpful, made our move stress free and quick as they were so efficient. Jenny in particular was an absolute star!
Clare · 12 December 2023
★★★★★ 5/5
GoogleFrom start to finish with the sale of our property and the purchase of our new one, all the staff at Daniel Brewer were so professional and we can't fault them. We're very happy to recommend them to anyone that asks us. Karen Lambert
Karen · 10 June 2022
Agent replied · 11 June 2024
Hi Karen,
Thanks your for taking the time to provide us with a review, it's greatly appreciated! Many congratulation on the move!
Kr
Andy, Dan and the Team
★★★★★ 5/5
GoogleWe couldn’t be happier that we chose Daniel Brewer. Every member of staff has been polite, professional and prompt in responding to the questions and queries from all the parties involved, which made the whole transaction much smoother than we have experienced with other estate agents. We wouldn’t hesitate to recommend Daniel Brewer and personally will never use anyone else.
Sharon · 11 October 2023
★★★★★ 5/5
GoogleI only wish we had used Daniel Brewer in the first place. We were very well informed throughout our selling process and Alice, in particular, was truly amazing in taking our sale forward to completion.
Well done Daniel Brewer
JOHN · 11 October 2022
Agent replied · 11 June 2024
Hi John,
Thank you for the positive feedback! We hope your settling in nicely in your new home!
Kr
Andy, Daniel and the Team
★★★★★ 5/5
GoogleMy property sold the day after it was listed. Although the sale was lengthy and frustrating, Jenny always responded to my emails promptly and constantly sought updates and communication from the buyers/buyer's solicitor. Would highly recommend. Excellent customer service.
Tangled · 11 October 2022
Agent replied · 11 June 2024
Many thanks for your positive feedback.
Kind Regards
Andy, Daniel and the Team
★★★★★ 5/5
GoogleDaniel Brewer were amazing from start to finish in selling our property. They kept me up to date all the way through the process and were always helpful & courteous. I would definitely recommend them. Many thanks.
Elaine · 21 November 2024
★★★★★ 5/5
Googlegreat experience buying a property via Daniel Brewer. start to finish they were on the ball. thank you to the whole team.
Harneet · 11 October 2023
Agent replied · 11 June 2024
Hi Harneet,
Many thanks for the positive feedback, we hope your enjoying you new home and settling in to life in Great Dunmow.
Kind Regards
Andy, Daniel and the Team.
★★★★★ 5/5
GoogleAndy and his staff did a terrific job in marketing and selling our house.
They are great communicators and kept us fully informed from valuation to exchange.
I would have no hesitation in recommending them to anyone selling their property.
Christopher · 11 October 2021
Agent replied · 11 June 2024
Hi Chris,
Thank you for the kind words! It was a pleasure to sell your home. If we can help with anything further, please do let us know.
Kind regards,
Daniel Brewer Team
★★★★★ 5/5
GoogleDaniel Brewer has been absolutely fantastic throughout the sale of our house. Always available, great advice and genuinely nice people you like to do business with. They are by far the best agent in the area.
Stefan · 11 October 2021
Agent replied · 11 June 2024
Hi Stefan,
Thanks you for your kind words, it's nice to know the hard work we put in is appreciated.
Kr
Andy Daniel and the Team
★★★★★ 5/5
GoogleBought my house through Daniel Brewer. The staff there couldn't have been more helpful in the process of conveyancing. They called with updates at every step of the way. Totally professional and helpful throughout. Would definitely recommend.
Zoe · 10 June 2021
Agent replied · 11 June 2024
Hi Zoe,
Thanks you for your positive review! May we take this opportunity to wish the best of luck in your new home. Should you need anything please do not hesitate to get in touch.
Kr
Andy, Daniel and the Team
★★★★★ 4/5
GoogleI would have no issue recommending the team. Alice in the final days prior to our move in November we fantastic putting up with my relentless calls and getting us over a last minute hurdle.
Louise · 10 June 2021
Agent replied · 11 June 2024
Hi Louise,
Thank you for your positive feedback, i will be sure to pass you comments on to Alice.
We hope your enjoying your new home and wish you a very Happy new Year from the team.
★★★★★ 5/5
GoogleDaniel Brewer has dealt with our house purchase and I would totally recommend their services. Lovely, professional staff, always quick to respond, and I cannot thank them enough. Would most definitely highly recommend.
The · 11 October 2021
Agent replied · 11 June 2024
Thank you for the positive feedback, its greatly appreciated! Enjoy your new home.
Kr
Andy, Daniel and the team!
★★★★★ 5/5
GoogleDaniel Brewer helped me with purchasing my new property. They always kept us informed and up to date on all aspects of the purchase. Professional and friendly.
I couldn’t recommend them enough!
Jess · 11 October 2021
Agent replied · 11 June 2024
Congratulations Jess! I hope you have all settled in nicely. As mentioned before should you ever need anything please don't hesitate to get in touch.
Kindest Regards
Andy, Daniel and the team
★★★★★ 5/5
GoogleFrom start to finish the service was first class keeping me updated along the way making the whole selling experience feel easy.
Hollington · 11 October 2022
Agent replied · 11 June 2024
Thank you for you kind words!
Kr
Andy, Daniel and the Team
★★★★★ 5/5
GoogleWe've just had the best experience purchasing our home from these guys, super responsive, helpful and friendly (to all parties).
Luke · 11 October 2022
Agent replied · 11 June 2024
Hi Luke,
Many thanks for the positive feedback. Wishing you the best of luck in your new home.
Kind regards
Andy, Daniel and The Team.
★★★★★ 5/5
GoogleDaniel Brewer gave an excellent service. We received regular updates on our sale. They were very professional and had a wealth of expertise. We highly recommend them.
Claire · 11 October 2021
Agent replied · 11 June 2024
Hi Claire,
Thank you for 5 star review!
Kr
Andy, Daniel and the Team
★★★★★ 5/5
GoogleDaniel Brewer have always been great to work with from a personal point of view, they also manage rentals of some family properties and the service has been second to none. Always very welcoming in the office.
Kevin · 11 June 2017
Agent replied · 11 June 2024
Thanks for the positive feedback.
★★★★★ 5/5
GoogleProfessional Service, always polite and kept me informed of progress with my sale . Alice in particular has the patience of a saint and excellent interpersonal skills.
Diane · 10 June 2021
Agent replied · 11 June 2024
Hi Diane,
Thank you so much for trusting us with the sale of your property, as we both know it wasn't without its tribulations! It's fair to say Alice was very pleased to get this over the line for you! Congratulations, should you need us in the future you know where we are.
Kind Regards
Andy, Daniel and the Team at Daniel Brewer
★★★★★ 5/5
GoogleDaniel and his team were great and helped my house purchase go through smoothly. I was always kept informed and had calls returned when promised. Really friendly and professional agents. I would definitely recommend.
Becky · 11 June 2018
Agent replied · 11 June 2024
Thanks for the positive feedback.
★★★★★ 5/5
GoogleGreat estate agents - outshone all the competition when we were selling our property. Well done DB 👏 …
Dan · 16 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
