Daniel Brewer Estate Agents Great Dunmow reviews

★★★★★ 5/5

Google

Thanks Andy and the Team for driving a tricky purchase over the line from their vendors side. Great firm

James · 18 April 2025

★★★★★ 5/5

Google

Alice, aka "Happy" was a star. I've never met anyone so cheerful :-) We purchased through D/B and Alice was tireless throughout, working with our selling agent and the rest of the chain to get the exchange and completion over the line when it seemed at one point (thanks to a couple of solicitors's last minute curve balls) that it was going to collapse. Thank you AlicePositiveProfessionalism

Xanthos · 25 August 2021

★★★★★ 5/5

Google

We recently sold our home through Daniel Brewer, having bought it via them 8 years ago. They have been courteous and professional throughout. Would like to give a special mention to Alice on the team who had the patience of a saint in the final days leading to exchange. No matter what she remained cheerful and upbeat and helped secure a happy ending in our sale.PositiveResponsiveness

Sarah · 10 June 2021

★★★★★ 5/5

Google

We have had excellent service when using Daniel Brewer Estate agents. In particular special thanks to Alice for her persistence and professionalism to assist us in exchanging and completing the sale of our house. Its been a tricky transition due to selling a house and buying a business, but Alice's patience has paid off! Thank you Would highly recommend Daniel & Andy and his team.

Louise · 11 October 2023

★★★★★ 5/5

Google

We recently used Daniel Brewer and were very pleased with the service provided. Andy, Alice and team went above and beyond in dealing with the sale. Would definitely recommend and use again.

Millie · 16 April 2025

★★★★★ 5/5

Google

Excellent service from Daniel Brewer from start to finish! Alice kept me updated every step of the way - would 100% recommend using them. Also our new keys were presented very well with a gift box which was a nice touch too!

Jade · 11 October 2022

★★★★★ 5/5

Google

Just to say thank you to Andy @ Daniel Brewer. The service I have received throughout the sale of my property has been fantastic. Andy is always happy to speak to me, even when I was calling daily for updates. Great service, thank you :)

Robyn · 24 July 2024

★★★★★ 5/5

Google

Jenny, Josh and the team were fantastic. We bought a property through them and whilst acting on behalf of their seller they did their utmost to keep me updated and chase conveyancers which reduced the completion time significantly

Rob · 11 October 2022

★★★★★ 5/5

Google

We all know how stressful it can be buying and selling property so it is very important to engage the correct Estate Agents. For this reason we are recommending Daniel Brewer who have been dealing with the selling of a property for us in Great Dunmow. We have had no worries at all as Daniel Brewer were just spot on all the way through. How lovely it was to be informed of everything taking place every step of the way. The staff were all exceptional and whenever you phoned them, whoever answered the phone was able to access he information immediately. Well done and thank you all so much.

John · 11 October 2022

★★★★★ 5/5

Google

We have just exchanged in our purchase of a property and worked with Daniel Brewer - Jenny who supported us through the process was very professional, proactive in ensuring we were informed at each step and a pleasure to work with, but really the whole team is really helpful, and regardless of who was available we were given up to date information and timely follow up for any questions we had along the way. Thank you all very much.

Javad · 11 October 2022

★★★★★ 5/5

Google

Recently purchased a house through Daniel Brewer. Very impressed with the service provided by the whole team, especially Jenny who was always proactive in following things up for us. Highly recommended!PositiveResponsiveness, Quality, Professionalism

Ben · 25 August 2021

★★★★★ 5/5

Google

Andy Brewer and the team did a great job finding a really good buyer for my home. Andy knows Dunmow and the surrounding area like no other agent and therefore you get a huge amount of local knowledge, experience and good advice. Born and bred - Dunmow runs through his blood! On a practical level, the team were professional, polite and always did what they said they would, when they would. This was really important to me as there is nothing worse than an agent who seems to forget you or appear to lose interest. In my experience, selling/buying a house is a two way street and agents often get blamed for things beyond their control so it is important to have an honest and proactive relationship with your agent - an easy thing to do with this company.

Jane · 11 October 2021

★★★★★ 1/5

Google

Recently sold a property using this estate agency. So why then the low rating, well, sometimes the journey to sale doesn’t go as expected! Started off reasonably enough but sadly fell away. Following requests to modify the sales brochure it soon became obvious that the level of attention to detail fell below that which should reasonably expected, and they seemed somewhat affronted that changes were being requested! On one occasion we were told it couldn’t be changed as “that’s how our printer likes it” Simple requests to repaginate the layout and ensure text was of even size whilst ensuring particulars reflected the property were eventually achieved for an acceptable brochure, 4th version. Several viewings followed and we were pleased with the level of response. A similar lack of attention to detail applied to the “contract” which when received did not reflect the verbally agreed period of contract. This was to be fair resolved by us amending the contracts before signing but expected more professional approach in the first place. However, following the EPC survey at the property, what should have been a simple to resolve client raised issued became far more personal and use of aggressive tones than was necessary. It took one of the property owners to enlighten the agent as to how the situation arose, which in fairness the agent did agree with, but even then there was no contrition or apology for the misunderstanding or their reaction. Things progressed and an offer made and following acceptance of this a survey was undertaken on behalf of the prospective buyers. Immediately after this survey the property being sold was visited by one of the owners, purely by chance, on arrival it was found the property had NOT been fully secured and not left in a manner as agreed with the agent. When this was raised with the agent there was an apology but to date no further feedback has been provided to a request that a full explanation be obtained from the surveyor, whom it seems was known to the agent, be made. Also, the survey undertaken, was, as advised by the agent, to have been a non-invasive version, yet a hole had been pushed through a ceiling, this was challenged with the agent but again no response or explanation to date as to why this had been done. In dealing with the agent communications were, at times, quite abrupt and certainly not the professional standard to be expected, at times the agent attitude could easily be described as rude. They would do well to remember who their client is and ultimately where their fee is provided. Furthermore, in line with similar reviews it was difficult to determine who their client was, a tendency to favour the prospective buyer was evident. In addition they wanted to get involved in issues which were, and are, rightly left to the legal teams. Buying and selling of property is never a straight forward process so one would expect better of those who operate in the business of selling property and to act in an appropriate manner and utilise their experience to make the process as smooth as possible and to act in a professional manner to enhance their business. No doubt the response to this review will, like with other reviews, consist of denials and seek to shift blame back. Part of being in business, or for that matter any role, is to accept feedback either good or bad, learn from it and improve, not take offensive or be offensive in responses.NegativeResponsiveness, Quality, Professionalism

C · 25 August 2021

★★★★★ 5/5

Google

Excellent service from start to finish with Daniel Brewer. Each member of staff we dealt with throughout the process were exceptionally professional and couldn't do more to help us through a fairly tricky sale and purchase. For me, a key component of a great agency is the clarity of communication and these guys couldn't do more to investigate every avenue and keep us completely updated the whole way through the process.

Jeremy · 11 October 2022

★★★★★ 5/5

Google

We have been using the services of Andy and Dan for many years, and moves ! But now and with the added services of Alice, albeit a tricky chain during COVID, we have got there with the whole teams help. We would never use anyone else. Both value for money and good service go hand in hand. Thanks guys! You return calls when asked, you achieved a sale in 2 weeks over the asking price and we are more than pleased. Linda and Mike.

Linda · 10 June 2021

★★★★★ 5/5

Google

Helped take the stress out of buying a house! We felt supported through the whole process. We felt we could call them with any questions, and knew they would come back to us quickly. The brand, the values and attitude of Daniel Brewer make them a pleasure to do business with. They made my first house buy a successful and disaster-free experience. Jenny, thank you so much for all your help, my family are incredibly grateful.

Sarah · 11 October 2021

★★★★★ 1/5

Google

Was perfectly smooth and friendly to deal with at the start of the tenancy and getting us sorted. At the end of the tenancy, extremely rude to us and unhelpful. Called my partner during work and was trying to force us into not disputing our deposit when we had every right to and threatened that it would go on for months if we didn’t agree to it. Told us they had no part to play in the property or deposit and to deal direct with landlord but then calls us to discuss the deposit??? I say discuss but really it was just a case of them trying to scare us into agreeing to unreasonable fees and say we were being unreasonable. I thought letting agents were supposed to be impartial but according to this estate agents, they only care about the landlords and not the tenants that let through them. Will not be dealing with this estate agents again.NegativeProfessionalism

Maddie · 10 June 2020

★★★★★ 5/5

Google

I cannot fault this company from start to finish they were contacting us and keeping us up to date with everything that was happening, they answered the phone quickly and professionally and always returned your calls when needed, I would give them 6 stars if it was possible thanks to this company we can now enjoy our new home thank you to all the team at Daniel brewer and a special thanks to jenny

Ashley · 11 October 2021

★★★★★ 5/5

Google

Daniel Brewer have sold 4 properties for our family company over the recent years and they continue to exceed expectations every time we use them. They have a wealth of local knowledge which is matched by there personal enthusiasm. I still continue to liaise with the team in the office as they also help me with some rental property’s. I would never use another agent and can’t thank them enough for all they’ve done over the years.

Emily · 10 June 2020

★★★★★ 5/5

Google

Josh and Alice were friendly and very professional during the whole process,could not have asked for more.Many thanks.Allan Mays.Dunmow.PositiveResponsiveness, Quality, Professionalism, Value

Christine · 25 August 2021

★★★★★ 5/5

Google

Thank you Jenny. You have been brilliant kept me up to date and so prompt in getting us to exchange today. Thanks again.PositiveProfessionalism

Lynne · 10 June 2021

★★★★★ 5/5

Google

We recently purchased a house from this agent, their service was brilliant, they kept us updated the whole way through, even on the sale of our own property which they weren't dealing with. I would highly recommend them, the team are all very helpful, made our move stress free and quick as they were so efficient. Jenny in particular was an absolute star!

Clare · 11 October 2024

★★★★★ 5/5

Google

Let a property recently and have been incredibly pleased with every interaction with them. Communication has been swift and clear, whenever I had any questions or queries (of which I had many) I was always replied to promptly with a call or an email the same day often with the problem already resolved or a very helpful response. Throughout, we were dealing exclusively with a single individual, rather than being constantly passed around, who understood our situation well, as well as the local area so was very capable of estimates and advice when letting our property. The tenant they found for us has so far been exemplary, very friendly and a wonderful fit for us. Couldn’t be happier, highly recommend.

James · 11 October 2023

★★★★★ 5/5

Google

Daniel Brewer estate agents handled our sale & purchase very efficiently & professionally but were also friendly & approachable. They marketed our house sale well & found us appropriate viewings & subsequent offers quickly, while also finding us our new home. We had regular updates on the progression of our move & they were happy to answer any queries & chase any delays on our behalf. We would have no difficulties in recommending their service.

F · 11 June 2018