Every review we hold for the Great Barr office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDealt with the lettings staff and they were very understanding after having a bad experience previously with bad tenants. Can’t praise enough for the patience and great communication which was given to me. Will definitely will be using again with other properties that I have.
Jayne · 23 June 2019
★★★★★ 5/5
GoogleI am extremely happy with the service provided by Shipways in Great Bar. Elton and Tom have been very fast and professional. Within 24 hours they found a tenant on two occasions now. I will continue to use their service for all of my properties.
Ruminder · 23 June 2019
★★★★★ 4/5
GoogleGot very good and professional service from Adnan and Clintt. I will recommend them to anyone in need of good houses.
Caih · 22 June 2023
★★★★★ 5/5
GoogleAdnan helped us find the perfect house for our family, very professional and friendly service, thank you Shipways Great Barr! :)
Lucy · 22 June 2023
★★★★★ 5/5
GoogleAll the staff were so helpful with the selling and purchasing of properties. They were friendly, yet professional and were always on hand to answer our queries. Any challenges faced, they dealt with straight away. Highly reccommend.
Rav · 22 June 2021
★★★★★ 5/5
GoogleThanks for helping us get our dream home. Adnan and co always let me know what was happening and eased any concerns or worries we had. Highly recommendPositiveResponsiveness, Professionalism, Value
Samuel · 22 June 2022
★★★★★ 5/5
GoogleGreat service!
We are newly married and we were looking for perfect place to call “home”.
Elton and Tom did an amazing job throughout the whole letting process, it was easy and fast.PositiveResponsiveness, Quality, Professionalism, Value
Bárbara · 22 June 2021
★★★★★ 1/5
GoogleDo NOT USE THESE!! Worst letting agents ever! Still haven’t returned deposit 7 weeks after moving out! Never did one repair whilst was there, left home with out power or a door and still didn’t reply or respond. Will charge you extra for anything!!
Jasmine · 23 June 2018
★★★★★ 5/5
GoogleElton and Tom are the "go to guys" for the Shipways Great Barr Office. Very polite, professional and responsive! Above all, they value their client.
A pleasure to work with and long may it continue.
Z · 22 June 2021
★★★★★ 1/5
GoogleStaggeringly underwhelming experience.
Overinflated our expectations and then hugely underperformed.
Regularly missed communication commitments with little/ no explanation.
Ultimately had to cancel the contract and sell with another local estate agent.NegativeResponsiveness, Quality, Professionalism, Value
Michael · 24 August 2021
★★★★★ 5/5
GoogleThank you guys.
Great agency,
Highly recomended.
Ionela · 22 June 2020
Agent replied · 21 June 2024
Thank you so much for taking the time to leave us a five-star review.
★★★★★ 5/5
GoogleFrom the first encounter with Tom and Elton, they were very approachable and on hand to deal with any queries we had with our new property. We will definitely recommend the Shipways, Great Barr team to friends and family.
Gemma · 22 June 2020
★★★★★ 1/5
GoogleUnprofessional, dishonest, ignorant staff. I can't believe that there isn't anyone to monitor what and how they do!?.
S · 22 June 2023
★★★★★ 5/5
GoogleVery impressed i received from the letting manager Adnan. I was well looked after and the process was very easy, had no stress whatsoever. Highly recommended using Shipways.
Rana · 22 June 2022
★★★★★ 5/5
GoogleI recommend using Tom the lettings manager at great Barr shipways if you want to find some good tenants and a thorough referencing. Did exactly what he said he would do and that’s all I ask for as a landlord.
Dave · 23 June 2019
★★★★★ 5/5
GooglePerfect service. Have dealt with several estate agents over the years and by far these are the best. Elton and Tom professional through out and always pick up the phone! Thank youPositiveResponsiveness, Professionalism
Jay · 22 June 2021
★★★★★ 2/5
GoogleCalled this estate agent dozens of times over past week but no one answered. If this is tge way the sell houses god help the vendors
Teresa · 22 June 2022
★★★★★ 5/5
GoogleGreat experience with Shipways. Adnan provided great service and quickly responded to queries to help me move into my flat as quickly as possible. Would recommend
Ellie · 22 June 2022
★★★★★ 4/5
GoogleI am very happy with the speed and constant communication and updates. Friendly and very helpful and informative. From viewing to handing over the keys.
Angel · 22 June 2022
★★★★★ 5/5
GoogleThanks again to Shipways, Ben and all who helped me move, the work he did behind the scenes was first class. 👍 👍 👍 …
Stephen · 22 June 2022
★★★★★ 5/5
GoogleExcellent service from Adnan from start to finish. He was extremely reliable, proactive and knowledgeable. We will definitely continue to use Shipways for residential lettings.
Prabdeep · 22 June 2022
★★★★★ 5/5
GoogleMany thanks to the letting manager Adnan for finding tenants for my property.
Great communication throughout, always prompt and responsive, and stuck to deadlines as discussed.
Would very much recommend Shipways.
Manbinder · 22 June 2021
★★★★★ 1/5
GoogleBooked appointment with shipways great Barr on Tuesday for Friday at 4.30pm! Waiting and waiting when I decided to phone, they then told me no booking was made. How unacceptable good job I phoned to me they seem like unreliable.
Jas · 23 June 2017
★★★★★ 3/5
GoogleTheir customer service is good
Saba · 23 June 2019
Agent replied · 21 June 2024
Thank you so much for taking the time to leave us a review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.