Every review we hold for the Grays office, from every platform, shown as written. First names only.
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1/5
GoogleUseless. Didnβt bother to turn up for two appointments despite rearranging.
G Β· 17 June 2023
Agent replied Β· 16 June 2024
We are sorry to learn we have apparently let you down with your appointments. If you could provide your contact details and a bit more information regarding the incident to grays@williamhbrown.co.uk weβd be happy to investigate and report back directly to you.
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5/5
GoogleI cant appreciate enough, thanks to one of the best person Kieran McCartney-Jones to help me with the house search and made it possible for me from the start till the end. helped me at every step, guided me through and also the professionalism was great. Highly recommend him and william H Brown agents. Thanks for your efforts.
Hira Β· 17 June 2021
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5/5
GoogleThe staff at WH Brown have been amazing. Alana in particular was superb. Professional from the start when she came to see my house but friendly. Not your normal sales person but really interested and caring about our needs too. Quick sale as was priced right
Thank you. Definitely recommendPositiveResponsiveness, Professionalism
Suzanne Β· 17 June 2022
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5/5
GoogleWhat a warm and friendly bunch, I found George and Neal to be very informative and knowledgeable. Nothing was to much trouble and I owe it to them for ending up in my perfect house. A big thank you!!
Matt Β· 17 June 2023
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5/5
GoogleTeam of super professionals. We got the support we needed at all times. Definitely recommend! ππ» β¦
Elena Β· 17 June 2022
Agent replied Β· 16 June 2024
Thanks for giving our William H Brown team a five-star review. If we can help with anything else please give us a call.
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5/5
GoogleI be got an excellent and personable service. I would recommend working with Debby, as sheβs an expert in the field and also understands peopleβs needs. Sheβs one to trust when it comes to property advisory.
Tinka Β· 22 July 2023
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5/5
GoogleWilliam H Brown were absolutely fantastic from the day of enquiry up until the day of completion. With a particular shout to the dream team of Debby, Rochelle, and Sarah for their efforts in helping to get us over the line in this difficult housing market.
K Β· 17 June 2022
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5/5
GoogleI rented a property through William H Brown and they were amazing! My agent, Sophie Prentice, was really efficient, found me a great property and had excellent communication throughout. A very professional service, thank you!
Jay Β· 17 June 2023
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5/5
GoogleEvery part of this process went completely smoothly. I highly recommend this agency, everything was done quickly with no complications. Also Sarah the lady who was taking care of me, was extremely professional and polite.
Milda Β· 17 June 2023
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5/5
GoogleI had the pleasure of working with Rob Jones, who helped me attain my mortgage deal. Professional, fast resolutions and very happy with the mortgage deal I received, all because of Rob's exellent skills as a mortgage broker. I look forward to working with him for any future mortgage needs.PositiveProfessionalism
Shane Β· 25 August 2021
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1/5
GoogleNeighbour has property for sale but doesn't come up on website. Not much chance of a sale there then?
Bill Β· 17 June 2021
Agent replied Β· 16 June 2024
Thank you for your enquiry Mr Baker. There could be very valid reasons why a property is not currently being marketing on our website. If you would like to contact the Branch Manager, Paul on 01375 374444 heβll be happy to deal with your enquiry. Many thanks
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5/5
GoogleWhat a great experience . Take a bow all of the Grays team . Just six weeks from date sale agreed with buyer to exchange of contracts . Super fast friendly service from all of the team . Highly recommended . Thanks is to small a word , but thanks .PositiveProfessionalism
Clive Β· 17 June 2021
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5/5
GoogleHad a good experience with Neal Andrew and Coral. They were helpful with the letting process and responding to all my inquires and queries in a timely manner. Fantastic services from the whole team.
Amanda Β· 17 June 2023
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5/5
GoogleIt was a good experience, and I would like to thank Mr Callan for his proficiency in dealing with my new apartment. He was a beneficial person and cooperative with me in everything.
Fayez Β· 17 June 2023
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5/5
GoogleFive stars for both, to Debby Black and Sarah Ellis, who dealt with our flat sale. During the whole process Debby and Sarah demonstrated high level of professionalism and customer service. The ladies are very attentive, polite and friendly. Thank you very much!
Marianne Β· 17 June 2022
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5/5
GoogleWe completed on a house 3 weeks ago and the whole process was handled smoothly, especially as we were buying through lockdown. Paul and Debby have been exceptional and very responsive, always there to answer questions we had. We would like to thank them for their efforts!PositiveResponsiveness, Quality, Professionalism
Mujahid Β· 17 June 2021
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5/5
GoogleAll staff are very friendly and professional. Always helpful and knowledgable staff.
I want to say special thank you very much to Debby Black.She is very good. Whenever I need any information sheβs always there. Very professional and soft spoken. Once again thank you very much all team.PositiveQuality
Gurdev Β· 17 June 2021
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5/5
GoogleI'm using Rob Jones for my mortgage and from start to finish he has been excellent. Always avaliable to help me whenever I need it. When things go wrong I know Rob will always help me and sort out the issues. Couldn't recommend his services morePositiveResponsiveness, Professionalism
Edmond Β· 17 June 2021
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5/5
GoogleAs a young couple we were told it'll be difficult to find an affordable place. William h Brown helped us out a lot. Found the right place that fit us, gave constant support when there was issues with documentation and overall were just as nice in branch as well as over the phone.
Kiyaa Β· 18 June 2019
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5/5
GoogleReally great effort by the team, especially by Sarah Ellis, she worked so hard to get the deal through, regular keeping in touch with me to keep me updated. Really appreciate it. Hope to be seeing her again now
Muz Β· 17 June 2022
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5/5
GoogleBrilliant service. We are happy with their service and believe we find the best estate agent in Grays to sell our home. We sold house by auction based on their recommendation and we get the good price. Thumbs up.
James Β· 17 June 2022
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5/5
GoogleI spoke with Rob to discuss my mortgage options and although Iβve decided against remortgage Rob couldnβt have been more helpful and went above and beyond to help me despite a complicated situation taking calls at all hours to answer my questions. Couldnβt recommend more!
Rob Β· 17 June 2021
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5/5
GoogleHaving used William H Brown to buy our house, we are over the moon with the service we received - especially from Rob. He kept us up to date every step of the way & I can honestly say he went above & beyond for us. Would definitely recommend!
Jenn Β· 17 June 2020
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5/5
GoogleRenting from William H Brown has been an absolutely easy way to let. The process from start to finish was smooth especially with their approach and mannerism over the phone when calling or chasing up stuffs.
Thanks to the letting Team (David, George and others ).
Regards... Sam
Samuel Β· 17 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.