Trusted Agent profile · Grays, Essex

haart Grays reviews

★★★★★ Excellent

752 reviews across 3 platforms

43 Orsett Road, Grays, Essex, RM17 5DS

Part of haart, see every office.

haart's office in Grays, Essex, at 43 Orsett Road, is rated 4.7 out of 5 across 752 reviews on three platforms, including 733 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

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4.7 / 5

733

Reviews on Google

This office

Facebook logo

4.4 / 5

18

Reviews on Facebook

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Grays office, from every platform, shown as written. First names only.

5/5

Google

Wanted to give Jas & Nadine a big thank you for helping us through our purchase. It wasn't the most straightforward purchase but Nadine was always available to manage both ends to get the sale complete.

Sukhbir · 29 July 2022

Agent replied

Thanks sukh, it was a pleaseure. if you need any further assistance please call in Jas haart Hayes sales

1/5

Google

Unprofessional estate agents only looking for a quick commission. After my offer was accepted with a house then accepted the same offer from another buyer. After trying to make it clear with the estate agent that I will only book a surveyor if I am the only buyer. After reassuring me I was, I booked the surveyor and wanted the property off the market as I booked the surveyor. After saying he would call us back within half an hour of asking, he never did. We called on the day he wasn't in the office to find out someone else booked a surveyor, which was not told to us at the beginning and told Ashneet if i was booking a surveyor I will be spending money so please do not mess me around. Which he did. As a first time buyer I wasn't aware they were meant to provide me an offer accepted letter, which I never received. When I spoke to the branch manager Jaz was told it was on my way by 2nd class stamp and on the same day was told another person has taken the house. I am really disgusted the way they have conducted themselves and would never want to deal with Haart again. After making sure everything was in place and ensuring no problems will arise later on. What a waste of time and messing up my credit score for them to get a quick commission

N · 9 April 2020

1/5

Google

Unprofessional estate agents only looking for a quick commission. After my offer was accepted with a house then accepted the same offer from another buyer. After trying to make it clear with the estate agent that I will only book a surveyor if I am the only buyer. After reassuring me I was, I booked the surveyor and wanted the property off the market as I booked the surveyor. After saying he would call us back within half an hour of asking, he never did. We called on the day he wasn't in the office to find out someone else booked a surveyor, which was not told to us at the beginning and told Ashneet if i was booking a surveyor I will be spending money so please do not mess me around. Which he did. As a first time buyer I wasn't aware they were meant to provide me an offer accepted letter, which I never received. When I spoke to the branch manager Jaz was told it was on my way by 2nd class stamp and on the same day was told another person has taken the house. I am really disgusted the way they have conducted themselves and would never want to deal with Haart again. After making sure everything was in place and ensuring no problems will arise later on. What a waste of time and messing up my credit score for them to get a quick commission

Naveena · 14 March 2020

5/5

Google

Keval Parmar was very good. He was very helpful from start to the end. He made sure that everything about the property for perfect for myself and my family. I've never met someone so kind. He went out of his way do make sure that I got this property. We did have up and downs but Keval reassured me and made sure that everything will be alright. I recommend his service and haart. Best customer service I have ever had. May God bless him!

Mary · 9 February 2020

5/5

Google

Raghav was very welcoming and nice. He showed us around everything and answered all the questions.

Karishiga · 20 February 2024

Agent replied · 21 March 2024

Thank you for your kind review jas@haart sales

5/5

Google

Like to thank Jas for his professionalism Setting standards for all estate agents

Ronnie · 20 April 2024

Agent replied · 19 June 2024

Hey thanks Ronnie Anytime i can help just let me know haart hayes sales

5/5

Facebook

My previous experience selling my property with Estate agents is beyond poor. I refuse to suffer fools lightly and i generally consider all OTHER estate agents scum until proven otherwise. Zoe Gibbons and Sarah Harvey listened to what I like in an agent and acted professionally in the sale of my property. They had the right people viewing the property They communicated the feedback well They didn't ridiculously photoshop the images. They made sure the advert on Rightmove was accurate and made sense. To most people I would assume that this sounds like standard simple stuff, however I can assure you first hand that there is more than 1 Estate agent in Grays that isn't capable of completing these simple tasks. Haart estate agents rates are 1.5% which is 0.5% higher than the other agents on the high street, and they're still going strong where others are closing down. The trick to this is that they are legitimately better, at selling properties because they don't cut corners, they don't invite dozens of people round in a hope that 1 makes an offer, and they care enough to make sure that they are not wasting your time, nor wasting the time of potential purchasers (which is also important as that happened to me also!) The whole team have been fantastic and even the Broker is a super hard working star. She gets 5 stars also and she's not even finished yet. Thanks Shalina! I wish I had gone with my gut instinct initially and saved myself 6 months by paying the extra and going with them originally.

Troi · 13 January 2020

1/5

Google

Do not use haart! I have never been so stressed out from one group of people in my life! They can barely do their job! Should have been a huge red flag when Steve said they would have no problem selling our flat for £20,000 higher than the other two agents that valued it at, however, we decided to go with haart since steve was very convincing. Two weeks later I get a phone call to lower the price by £15,000 because it wasnt going to sell at the original price they set. Our flat was on the 3rd floor and for the first few weeks they were only showing people in their 50s and older. They had volume of people coming to see the place but realistically were never going to buy. When things went south with our buyer Jas was extremely rude to us, my husband and myself, on the phone while we were at work and stressing us out so much that my sister in law had to contact him and tell him not to call us anymore to only deal with her. Before we could finalize on a new price to sell, Jas was showing our buyer new places, I know this because our buyer emailed me asking if we we going to lower the price or not because he was shown another place he wanted to buy if not. Jas refused to help with calling people to help get the sell going because it wasnt his job as he told me. My sister in law did most of the work calling people and getting things straight. I think haart, and their incompetent solicitors, convey law, they suggested us to use, should give 80% of what they earned to my sister in law because SHE was the one in contact with everyone and made the sell happen. Everyone above us in the chain would have pulled out if it wasnt for her! Our solicitor was extremely rude to the solicitors of the people we were buying from, and the solicitors in the chain above, that it really jeopardize our sell and buying our dream home. I cannot believe the amount of money we paid to people who didn't do anything.

AmandA · 10 January 2020

5/5

Google

The room is perfect and Hameet was so attentive,friendly and accommodating.

Abigail · 20 May 2024

Agent replied · 19 June 2024

Always happy to help, thank you. Harmeet @ haart lettings

5/5

Google

Emilio is enthusiastic, happy and best property agent I have worked with.

Harmeet · 20 April 2024

Agent replied · 19 June 2024

Thanks for the great review haart hayes sales

5/5

Google

Hi Harmeet is very nice . She is helping to me for house

Sarita · 22 March 2024

Agent replied · 19 June 2024

Thank you Sarita. Harmeet @ haart lettings

5/5

Google

Great service all around - consistent friendly professional teamwork and attentive customer service including regular updates and cheerful/positive approach. Definitely recommended.

David · 22 June 2026

5/5

Google

super friendly and speedy service! I dealt with Harmeet and she was a pleasure.

Katinka · 20 February 2024

Agent replied · 21 March 2024

Thank you for the review. Harmeet @ haart lettings

5/5

Google

Positive: extremely helpful, always had a quick advice and instruction. I got the property recently and a lot of thanks to Nadine and other colleagues, they are really helpful and dealt very professionally . Raju Bhagat

Raju · 14 March 2022

Agent replied

Thank you so much haart hayes sales

5/5

Google

Jas, Nadine and Emilio were very kind and helpful during the purchase of our house and Nadine was in constant touch with us through out the process and was very quick and efficient in dealing with the solicitors Thank you for all your support

Murtaza · 29 July 2020

Agent replied

We appreciate your positive review about your recent experience with us! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Hayes (Middx)

5/5

Google

“I had the pleasure of working with Gurinder Sodhi as my consultant to find a rental property. Throughout the process, he was incredibly cooperative, patient, and attentive to my needs. His support made the experience smooth and stress-free. I truly appreciate his dedication and professionalism. Highly recommend his services!”

Sonia · 1 October 2024

Agent replied · 22 October 2024

Thank you Sonia for your kind words.Always happy to help. Gurinder Singh@Haart

5/5

Google

I just purchased a property through Haart. Jaswinder Sagoo was my main point of contact. He helped me throughout the whole process. He is very intelligent, very professional and i recommend everyone to speak to him when buying a property in UB3/UB4 .

Satbeer · 13 October 2020

Agent replied

That is so kind of you, always here to help with any property related matters. Take care !

5/5

Google

What can I say Yasir has been amazing, he helped me get a property for my daughter he made the process very easy. Highly recommend

Fatima · 30 April 2023

Agent replied · 29 July 2023

Thank you for your kind words. Kind Regards, Yasir( Haart Lettings Hayes)

5/5

Google

The staff member Raghav was friendly and provided excellent service

Jashandeep · 20 April 2024

Agent replied · 19 June 2024

Thank you haart hayes sales

5/5

Google

We finally have our own house!!!we really wants to say thanks to Haart agents people especially Emilio and Nadine to find the right home for us!! They really help us with everything. If you’re first buyers like us pls go with Haart agents. Highly recommended!!!!!!!!

Pritty · 10 January 2020

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day! We sincerely thank you for the positive review, and look forward to seeing you again soon!

5/5

Google

Raghav Soni was great help in aiding my search. Listened to everything I wanted and was very accommodating working around my timings.

Rikhil · 15 July 2023

Agent replied · 29 July 2023

We do try and listen to the customers needs haart hayes sales

5/5

Google

Harmeet has been very lovely in helping me, highly recommended this agency

Ginni · 29 February 2024

Agent replied · 21 March 2024

Thank you for your kind words. Harmeet @ haart lettings

5/5

Google

Harmeet was very professional when showing us the house. Much appreciated

SubARU · 14 March 2024

Agent replied · 21 March 2024

Thank you so much. Harmeet @ haart lettings

5/5

Google

Would like to thank Harmeet for exceptional customer service.

Harpal · 20 April 2024

Agent replied · 19 June 2024

Thank you for your kind words. Regards Harmeet @haart lettings

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Questions about haart Grays

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Grays won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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