Every review we hold for the Grays office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWanted to give Jas & Nadine a big thank you for helping us through our purchase. It wasn't the most straightforward purchase but Nadine was always available to manage both ends to get the sale complete.
Sukhbir · 29 July 2022
Agent replied
Thanks sukh, it was a pleaseure. if you need any further assistance please call in Jas haart Hayes sales
★★★★★ 1/5
GoogleUnprofessional estate agents only looking for a quick commission.
After my offer was accepted with a house then accepted the same offer from another buyer.
After trying to make it clear with the estate agent that I will only book a surveyor if I am the only buyer. After reassuring me I was, I booked the surveyor and wanted the property off the market as I booked the surveyor. After saying he would call us back within half an hour of asking, he never did. We called on the day he wasn't in the office to find out someone else booked a surveyor, which was not told to us at the beginning and told Ashneet if i was booking a surveyor I will be spending money so please do not mess me around. Which he did.
As a first time buyer I wasn't aware they were meant to provide me an offer accepted letter, which I never received. When I spoke to the branch manager Jaz was told it was on my way by 2nd class stamp and on the same day was told another person has taken the house. I am really disgusted the way they have conducted themselves and would never want to deal with Haart again. After making sure everything was in place and ensuring no problems will arise later on. What a waste of time and messing up my credit score for them to get a quick commission
N · 9 April 2020
★★★★★ 1/5
GoogleUnprofessional estate agents only looking for a quick commission.
After my offer was accepted with a house then accepted the same offer from another buyer.
After trying to make it clear with the estate agent that I will only book a surveyor if I am the only buyer. After reassuring me I was, I booked the surveyor and wanted the property off the market as I booked the surveyor. After saying he would call us back within half an hour of asking, he never did. We called on the day he wasn't in the office to find out someone else booked a surveyor, which was not told to us at the beginning and told Ashneet if i was booking a surveyor I will be spending money so please do not mess me around. Which he did.
As a first time buyer I wasn't aware they were meant to provide me an offer accepted letter, which I never received. When I spoke to the branch manager Jaz was told it was on my way by 2nd class stamp and on the same day was told another person has taken the house. I am really disgusted the way they have conducted themselves and would never want to deal with Haart again. After making sure everything was in place and ensuring no problems will arise later on. What a waste of time and messing up my credit score for them to get a quick commission
Naveena · 14 March 2020
★★★★★ 5/5
GoogleKeval Parmar was very good. He was very helpful from start to the end. He made sure that everything about the property for perfect for myself and my family. I've never met someone so kind. He went out of his way do make sure that I got this property. We did have up and downs but Keval reassured me and made sure that everything will be alright. I recommend his service and haart. Best customer service I have ever had. May God bless him!
Mary · 9 February 2020
★★★★★ 5/5
GoogleRaghav was very welcoming and nice. He showed us around everything and answered all the questions.
Karishiga · 20 February 2024
Agent replied · 21 March 2024
Thank you for your kind review
jas@haart sales
★★★★★ 5/5
GoogleLike to thank Jas for his professionalism
Setting standards for all estate agents
Ronnie · 20 April 2024
Agent replied · 19 June 2024
Hey thanks Ronnie
Anytime i can help just let me know
haart hayes sales
★★★★★ 5/5
FacebookMy previous experience selling my property with Estate agents is beyond poor. I refuse to suffer fools lightly and i generally consider all OTHER estate agents scum until proven otherwise.
Zoe Gibbons and Sarah Harvey listened to what I like in an agent and acted professionally in the sale of my property.
They had the right people viewing the property
They communicated the feedback well
They didn't ridiculously photoshop the images.
They made sure the advert on Rightmove was accurate and made sense.
To most people I would assume that this sounds like standard simple stuff, however I can assure you first hand that there is more than 1 Estate agent in Grays that isn't capable of completing these simple tasks.
Haart estate agents rates are 1.5% which is 0.5% higher than the other agents on the high street, and they're still going strong where others are closing down. The trick to this is that they are legitimately better, at selling properties because they don't cut corners, they don't invite dozens of people round in a hope that 1 makes an offer, and they care enough to make sure that they are not wasting your time, nor wasting the time of potential purchasers (which is also important as that happened to me also!)
The whole team have been fantastic and even the Broker is a super hard working star. She gets 5 stars also and she's not even finished yet.
Thanks Shalina!
I wish I had gone with my gut instinct initially and saved myself 6 months by paying the extra and going with them originally.
Troi · 13 January 2020
★★★★★ 1/5
GoogleDo not use haart! I have never been so stressed out from one group of people in my life! They can barely do their job!
Should have been a huge red flag when Steve said they would have no problem selling our flat for £20,000 higher than the other two agents that valued it at, however, we decided to go with haart since steve was very convincing. Two weeks later I get a phone call to lower the price by £15,000 because it wasnt going to sell at the original price they set. Our flat was on the 3rd floor and for the first few weeks they were only showing people in their 50s and older. They had volume of people coming to see the place but realistically were never going to buy.
When things went south with our buyer Jas was extremely rude to us, my husband and myself, on the phone while we were at work and stressing us out so much that my sister in law had to contact him and tell him not to call us anymore to only deal with her. Before we could finalize on a new price to sell, Jas was showing our buyer new places, I know this because our buyer emailed me asking if we we going to lower the price or not because he was shown another place he wanted to buy if not. Jas refused to help with calling people to help get the sell going because it wasnt his job as he told me. My sister in law did most of the work calling people and getting things straight. I think haart, and their incompetent solicitors, convey law, they suggested us to use, should give 80% of what they earned to my sister in law because SHE was the one in contact with everyone and made the sell happen. Everyone above us in the chain would have pulled out if it wasnt for her! Our solicitor was extremely rude to the solicitors of the people we were buying from, and the solicitors in the chain above, that it really jeopardize our sell and buying our dream home.
I cannot believe the amount of money we paid to people who didn't do anything.
AmandA · 10 January 2020
★★★★★ 5/5
GoogleThe room is perfect and Hameet was so attentive,friendly and accommodating.
Abigail · 20 May 2024
Agent replied · 19 June 2024
Always happy to help, thank you. Harmeet @ haart lettings
★★★★★ 5/5
GoogleEmilio is enthusiastic, happy and best property agent I have worked with.
Harmeet · 20 April 2024
Agent replied · 19 June 2024
Thanks for the great review
haart hayes sales
★★★★★ 5/5
GoogleHi
Harmeet is very nice . She is helping to me for house
Sarita · 22 March 2024
Agent replied · 19 June 2024
Thank you Sarita. Harmeet @ haart lettings
★★★★★ 5/5
GoogleGreat service all around - consistent friendly professional teamwork and attentive customer service including regular updates and cheerful/positive approach. Definitely recommended.
David · 22 June 2026
★★★★★ 5/5
Googlesuper friendly and speedy service! I dealt with Harmeet and she was a pleasure.
Katinka · 20 February 2024
Agent replied · 21 March 2024
Thank you for the review. Harmeet @ haart lettings
★★★★★ 5/5
GooglePositive: extremely helpful, always had a quick advice and instruction. I got the property recently and a lot of thanks to Nadine and other colleagues, they are really helpful and dealt very professionally .
Raju Bhagat
Raju · 14 March 2022
Agent replied
Thank you so much haart hayes sales
★★★★★ 5/5
GoogleJas, Nadine and Emilio were very kind and helpful during the purchase of our house and Nadine was in constant touch with us through out the process and was very quick and efficient in dealing with the solicitors
Thank you for all your support
Murtaza · 29 July 2020
Agent replied
We appreciate your positive review about your recent experience with us! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Hayes (Middx)
★★★★★ 5/5
Google“I had the pleasure of working with Gurinder Sodhi as my consultant to find a rental property. Throughout the process, he was incredibly cooperative, patient, and attentive to my needs. His support made the experience smooth and stress-free. I truly appreciate his dedication and professionalism. Highly recommend his services!”
Sonia · 1 October 2024
Agent replied · 22 October 2024
Thank you Sonia for your kind words.Always happy to help.
Gurinder Singh@Haart
★★★★★ 5/5
GoogleI just purchased a property through Haart. Jaswinder Sagoo was my main point of contact. He helped me throughout the whole process. He is very intelligent, very professional and i recommend everyone to speak to him when buying a property in UB3/UB4 .
Satbeer · 13 October 2020
Agent replied
That is so kind of you, always here to help with any property related matters. Take care !
★★★★★ 5/5
GoogleWhat can I say Yasir has been amazing, he helped me get a property for my daughter he made the process very easy. Highly recommend
Fatima · 30 April 2023
Agent replied · 29 July 2023
Thank you for your kind words. Kind Regards, Yasir( Haart Lettings Hayes)
★★★★★ 5/5
GoogleThe staff member Raghav was friendly and provided excellent service
Jashandeep · 20 April 2024
Agent replied · 19 June 2024
Thank you
haart hayes sales
★★★★★ 5/5
GoogleWe finally have our own house!!!we really wants to say thanks to Haart agents people especially Emilio and Nadine to find the right home for us!!
They really help us with everything.
If you’re first buyers like us pls go with Haart agents. Highly recommended!!!!!!!!
Pritty · 10 January 2020
Agent replied
Thank you again for taking the time to let us know how we did. We hope you have a great day! We sincerely thank you for the positive review, and look forward to seeing you again soon!
★★★★★ 5/5
GoogleRaghav Soni was great help in aiding my search. Listened to everything I wanted and was very accommodating working around my timings.
Rikhil · 15 July 2023
Agent replied · 29 July 2023
We do try and listen to the customers needs
haart hayes sales
★★★★★ 5/5
GoogleHarmeet has been very lovely in helping me, highly recommended this agency
Ginni · 29 February 2024
Agent replied · 21 March 2024
Thank you for your kind words. Harmeet @ haart lettings
★★★★★ 5/5
GoogleHarmeet was very professional when showing us the house. Much appreciated
SubARU · 14 March 2024
Agent replied · 21 March 2024
Thank you so much. Harmeet @ haart lettings
★★★★★ 5/5
GoogleWould like to thank Harmeet for exceptional customer service.
Harpal · 20 April 2024
Agent replied · 19 June 2024
Thank you for your kind words.
Regards
Harmeet @haart lettings
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