Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleEmailed these regarding a rental (twice) no response so thought I'd call them, spoke to a reasonably nice gentleman who said he'd get back to me after taking my details, never did which was approximately 1 nearly 2 weeks ago!! Lucky I'm not homeless eah, very poor customer services!
Paul · 8 June 2020
★★★★★ 5/5
GoogleExcellent service through a long and drawn out sale and purchase, not helped by covid. Donna in particular was so helpful and always at the end of the phone or email to answer questions and trouble shooting.
Sally · 15 April 2022
★★★★★ 5/5
GoogleGreat Experience Dealing with William Charles. Professional from start to finish. Had the pleasure dealing with Charlie who was great, keep us updated every step of the way! Would defiantly use William Charles in the future.
Luke · 8 June 2020
★★★★★ 5/5
GoogleExcellent customer service from Gary. He had kept me updated throughout the process. It had not been easy due to Covid, but he was supporting me throughout! Cannot praise him enough!PositiveResponsiveness, Professionalism
Graham · 27 August 2020
★★★★★ 5/5
GoogleA truly fantastic company. Have dealt with several estate agents over the years but William Charles are head and shoulders above them all. Thanks to you all.
Mr · 15 April 2020
★★★★★ 5/5
GoogleAlways polite and helpful. Kept us up to date with every step. Answered all our questions quickly and helped to keep everything on track.
Dawn · 9 June 2019
★★★★★ 5/5
GoogleWhat a pleasant experience, such great service from James. Really went above and beyond in his service, thanks!
Kofi · 15 April 2021
★★★★★ 5/5
GoogleWas very happy with the service provided by Suzannah managed to sell our home for the price we was wanting. Thanks for everything
Danielle · 9 June 2017
★★★★★ 3/5
GoogleOkay just an agent not dealt with them too much
P · 15 April 2020
★★★★★ 5/5
GoogleRating only, no written review.
Claire · 29 March 2023
★★★★★ 5/5
GoogleGood
Victor · 29 March 2022
★★★★★ 5/5
GoogleRating only, no written review.
Ilker · 29 March 2022
★★★★★ 1/5
GoogleRating only, no written review.
F · 9 June 2019
Agent replied · 8 June 2023
Hi Florence, you have left us a 1* review but with no details as to why?
★★★★★ 1/5
GoogleRating only, no written review.
James · 9 June 2019
Agent replied · 8 June 2023
Whilst we welcome reviews from clients who have used our service. We have no records of any dealings with yourself and you have not explained why you have left us a 1* review. Please contact us if you are genuine and we would be happy to resolve any issues.
★★★★★ 5/5
GoogleRating only, no written review.
RoxieArt · 9 June 2018
★★★★★ 5/5
GoogleRating only, no written review.
Tom · 9 June 2018
★★★★★ 3/5
GoogleRating only, no written review.
Lakhwinder · 11 June 2011
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.