Trusted Agent profile
★★★★★
46 reviews across 2 platforms
20 Windmill Street, Gravesend DA12 1AS
Urban Estates's Gravesend office at 20 Windmill Street is rated 4.0 out of 5 across 46 reviews on two platforms. Checked 9 October 2026.
Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
5/5
TrustpilotGeorge Valentin Toma
Hello ! My name is George Valentin Toma and i'm glad to say that was a pleasure to receive assistance from Urban estates team and i have only good words and feedbacks for the entire team of Gravesend . Thank you once again and wish you all the best !
5/5
TrustpilotSmooth and quick services
I was in urgent need to move and the agency made sure that everything was done swiftly. Very happy and satisfied with their services!
Dear Lucian, Thankyou for your kind review! We are delighted your move into your new home went smoothly and that Urban Estates provided the best service for you. Thankyou for making the time to share your experience. Best Wishes, The Team @ Urban Estates
5/5
TrustpilotFriendly, efficient, trouble free service
Agent found ideal tenant without any fuss, carried out all necessary legal work and kept us well informed throughout. Very personal and friendly service
Dear Peter Stacey, Thankyou so much for your review. We are pleased to hear that the level of service received form Urban Estates was fulfilled. Thankyou for choosing Urban Estates. Best Wishes, The Team @ Urban Estates
5/5
TrustpilotI am very pleased with how everything…
I am very pleased with how everything was handled. No details were overlooked and everything was done with care.
Dear Bobby Donkov, I am pleased to hear the sale of your property was handled professionally and that no details were over looked. At Urban Estates we always aim to have a good relationship with our customers. Thankyou for the review and we wish you all the best in your new home. Best Wishes, The Team@ Urban Estates
5/5
TrustpilotProperty Rental
Urban Estates handled the renting of our property from beginning to end in a very professional manner.
Dear Ms Rosalie Reeder, Thankyou for your 5* Review! We are pleased to hear that our service was handled in a professional manner from start till end. We all here at Urban Estates thank you for choosing us! Best Wishes, The Team@ Urban Estates
5/5
TrustpilotThe staff were kind and very helpful
The staff were kind and very helpful. They were very reliable as well.
Dear Katrina Kapawen, Thankyou so much for your 5* Review and Kind Words!! Best Wishes, The Team @ Urban Estates
5/5
TrustpilotGreat service
Great service, very helpful before and after the move date to get everything set up.
Dear Matt Taylor, Thankyou for your kind review. We are delighted to hear that your move into your new home went fluently. Thankyou for taking the time to leave your review. Warm Regards, The Team @ Urban Estates
5/5
TrustpilotLovely people
Lovely people. Helped me get my first home very quickly and effortlessly.
Dear Giulia Tabacara, Thankyou so much for your 5* Review!! We are delighted your move into your new home was done quickly and effortlessly. The Team @ Urban Estates
5/5
TrustpilotIs the easiest and the best letting…
Is the easiest and the best letting agents what i have meet.
Dear Cristi, Thankyou so much for the 5* Review. The Team @ Urban Estates
5/5
TrustpilotVery experienced and helpful team
Very experienced and helpful team, would recommend Urban Estates.
Dear Lisa York, Thankyou for your kind review! We wish you all the best in your new home. Best Wishes, The Team@ Urban Estates
5/5
TrustpilotExcellent service
Staff very helpful thanks for helping me
Dear Harjeet Singh, Thankyou so much for your review! It was pleasure helping you find your new home. We wish you all the best. Best Wishes, The Team @ Urban Estates
5/5
TrustpilotGreat service from attentive and…
Great service from attentive and friendly staff
Dear Mark Taylor, Thankyou for your 5* Review! We are pleased to hear that you have had great service from our staff. Best Wishes, The Team@ Urban Estates
5/5
YellWonderful experience
10/10 extremely friendly staff. Very easy to talk to and knowledgeable on their offers. Sorted me out very quickly even though I was being a pain!
1/5
YellAndy
Would not even give this so called estate agents 1 star if possible. They seem to think the properties they let are their own and do not follow up with routine checks as stated. Not even registered to any regulating body! Pathetic!
1/5
TrustpilotI would not recommend this agency
1/5
TrustpilotUnresponsive estates
Really unprofessional, with returning your call.
5/5
TrustpilotThank you Urban Estates for making the…
Thank you Urban Estates for making the letting of my property so easy.
5/5
TrustpilotBeautiful light
Beautiful light , very well done ,great communication, totally happy.
5/5
YellExcellent service
Very efficient and personal service. Keep you well informed.
5/5
TrustpilotVery good and reliable
Rating only, no written review.
5/5
TrustpilotVery very good
Rating only, no written review.
Dear Cristina Stan Burus, Thank you for your review! Best Wishes, The Team @ Urban Estates
5/5
TrustpilotGreat Service....
Dear Kenrica, Thankyou for your 5* Review! We are pleased to hear that the team were highly responsive and supportive throughout your move. Urban Estates wish you the best in your new home. Thankyou again for taking the time to share your experience. Best wishes, The Team@ Urban Estates
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Urban Estates's Gravesend office has 46 reviews across two platforms: 4 on Yell, 42 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Urban Estates is rated 4.0 out of 5 across all 46 reviews, checked 9 October 2026.
Urban Estates, 20 Windmill Street, Gravesend DA12 1AS.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.