Trusted Agent profile

Sealeys Walker Jarvis reviews

4.6

★★★★★ Excellent

275 reviews across 3 platforms

184, Parrock Street, Gravesend DA12 1EN

Sealeys Walker Jarvis's Gravesend office at 184 is rated 4.6 out of 5 across 275 reviews on three platforms, including 151 Google reviews rated 4.5. Checked 9 October 2026.

Google logo

4.5 / 5

151

Reviews on Google

This office

Facebook logo

4.2 / 5

5

Reviews on Facebook

This office

Trustpilot logo

119

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Gravesend office, from every platform, shown as written. First names only.

5/5

Google

Recently went through sealeys to find a property for me and my little boy and it was the most smooth sailing process, I met with Olivia to view 2 properties and felt at ease and reassured. She answered all my questions and was such a friendly person, I felt at so much ease dealing with Olivia the whole way through the process. Very professional estate agency and I would definitely use them again if I need to move. But very happy with the place I have found! Thank you Olivia :)

Amie · 16 February 2026

Agent replied · 16 April 2026

Thank you for your lovely review. It was a pleasure helping you find your new home. Wishing you both all the best - Olivia

5/5

Trustpilot

Brilliant estate agency - very happy!

Recently went through sealeys to find a property for me and my little boy and it was the most smooth sailing process, I met with Olivia to view 2 properties and felt at ease and reassured. She answered all my questions and was such a friendly person, I felt at so much ease dealing with Olivia the whole way through the process. Very professional estate agency and I would definitely use them again if I need to move. But very happy with the place I have found! Thank you Olivia :)

Amie · 2 February 2026

Agent replied · 31 May 2026

Thank you for your lovely review. It was a pleasure helping you find your new home. Wishing you both all the best - Olivia

5/5

Trustpilot

Best experience with a Realtor!

Callum and the team at Sealeys Gravesend have been amazing. They tried to get the whole process over the line as quickly as possible and communicate very well throughout. They checked in after we moved in and are always willing to help. The best experience I’ve had with a realtor in a very long time

Gideon · 30 March 2026

Agent replied · 31 May 2026

Thank you for your review Gideon. We’re really pleased to hear that our Lettings Team provided such a positive experience and kept you well informed throughout the process. We hope you are settling in to your new home well. Best wishes Olivia

4/5

Trustpilot

Moving process

This is my partner and I’s first time moving out and the Sealeys team, particularly Olivia and Callum, made the whole process less daunting. They’ve been incredibly helpful and are quick to respond to my emails about our home. Overall, just a lovely experience from the team and also incredibly lovely to speak to over the phone.

Emily · 9 January 2026

Agent replied · 31 May 2026

Thank you for feedback. It was a pleasure helping you both with your first move, and we’re glad we could make the process feel less daunting for you! Wishing you all the best in your new home, Olivia

4/5

Google

Everything went as it should. Only negative is they make you fill out online forms and report repairs through a portal etc. However that is down to personal preference. I’d prefer to pick up the phone and have a conversation, and have the forms filled in for me. Overall I would recommend Sealeys.

Adam · 16 December 2025

Agent replied · 16 April 2026

Thank you for your feedback. We’re glad to hear that everything went smoothly. We understand that some clients prefer phone communication over online forms and portals, and we appreciate you sharing your feedback. We hope you have settled into your new home well. Best wishes Olivia

5/5

Trustpilot

Sealeys Gravesend

Sealeys Gravesend sold our property recently. It was a long road but Sealeys were always informative and supportive through the process. We cannot thank them enough. Special shout out to Liz Slater, Debbie Bannister and Linda Lewis. Thank you.

S · 16 February 2026

Agent replied · 31 May 2026

Thank you so much for your kind review Sarabjit. Yes this was a difficult and stressful time for you and not an easy sale. We really appreciate you sticking with us and it was a pleasure helping you through the process. Wishing you all the best for the future. Linda

5/5

Google

Sealeys are a reliable and competent agency with a good reputation in the local area especially in regards to commercial property. I would have no issues recommending this company to anyone considering using their services. Special mention to Natasha and Lawrie who have always been friendly professional every time we have spoken!

Sukh · 13 October 2025

Agent replied · 16 April 2026

Thank you for taking the time to leave a review. I’m glad to hear you’ve had a positive experience with us. If you need anything in the future, please do let us know. All the best. Natasha

5/5

Google

Thanks to Liz, Emily, and Debbie and the whole team. They are brilliant! From the time we viewed the property and even after getting the keys they have been so helpful. Highly recommended.

Darlene · 19 March 2026

Agent replied · 16 April 2026

Thank you Darlene for your 5 star review. We are delighted to hear you were happy with the service our Sales Team provided you with. Best wishes, Catherine

5/5

Trustpilot

Laurie was amazing and exceptional

Laurie was amazing and exceptional, Swift and always getting things done in record time. Whether by phone call or email, Laurie responds instantly. Thank you for being such a wonderful help.

Kay · 5 February 2026

Agent replied · 31 May 2026

Thank you so much for the lovely review! It was an absolute pleasure assisting you. Kind regards Laurie

5/5

Google

Had a property viewing with Callum who was brilliant and answered all our questions with great responses, made us feel very confident in our decisions with the letting agency. We was all moved in from viewing to picking up the keys in just over a week which is an exciting turn around as we didn’t expect it to be so fast. There’s a great line of communication with the staff who are always happy to answer questions and have a rapid response on any queries/issues raised. We noticed 1 light switch in the property was faulty and they had someone out and fixing it within 2 days. Very happy experience all round and would highly recommend to family and friends without a second thought. Great team 👍🏻

Stan · 16 January 2026

Agent replied · 16 April 2026

Thank you for such a lovely review. I’m glad you felt the process ran smoothly and it was a pleasure to guide you through in securing your new home. Hope your settling in well and if you need anything you know where we are - Callum

5/5

Google

I recently rented a property through Sealeys Estate Agents and couldn’t be happier with the service I received. The team was friendly, professional, and incredibly helpful throughout the whole process. Everything was handled quickly and …

Tommie · 16 November 2025

Agent replied · 16 April 2026

Thank you for your lovely review. We’re really pleased to hear you had such a positive experience and that our team made the process smooth and stress free. Wishing you all the best in your new home, and thank you for recommending Sealeys Estate Agents. Olivia

5/5

Trustpilot

Highly recommend

Highly recommend! Olivia was very helpful in our application process. Any questions we had they was always answered promptly.

Leah · 3 April 2026

Agent replied · 31 May 2026

Thank you for your kind feedback, it was a pleasure helping you find your new home, wishing you all the best! Olivia.

5/5

Google

We bought our home with Sealeys last month and cannot thank them enough! A huge thanks to Debbie and the team who were efficient, professional and so helpful. It made our house move stress free and easy. We really do recommended them!

Iron · 9 September 2025

Agent replied · 12 November 2025

Glad to hear your move was stress free, not many people can agree when purchasing a property, but we’re pleased you’re in and happy with your purchase. We hope you have many happy years at your new home. … More

5/5

Trustpilot

Couldn’t recommend Sealeys walker…

Couldn’t recommend Sealeys walker jarvis enough! We had the lovely Olivia and Kaye , they were both so amazing and helped me and my partner begin renting our first ever home. So quick and efficient , answered and questions and made sure we received all necessary paper work promptly. Thank you again to the whole team especially Olivia and Kaye!

Millie · 20 January 2025

Agent replied · 31 May 2026

Thank you, for your kind review! I’m so glad we could help you and your partner with renting your first home. It was a pleasure working with you both, and it’s great to hear that you felt supported throughout the process. Wishing you all the best in your new home! Olivia

5/5

Google

I have always been really happy with Sealey's letting services but I want to give a special mention to Monica Finan, the Head of Property Management. She is quick to sort out maintenance issues with her trusty team of contractors and she always goes above and beyond to make sure that issues are put right promptly. Additionally, I deal with Margaret, the Finance Manager, who is also excellent and answers every query in double quick time. Thank you so much to the Sealeys team!

Davina · 23 April 2025

5/5

Google

I had a very pleasant experience with this estate agent today. The customer service was fantastic from the moment I called to make an enquiry. There was no over-promising, just honest, clear information and exactly what they said they would deliver. I would have been even happier if more of the properties I’m interested in were actually listed with them! A special thank you to Emily (I hope I’ve got the name right) for her excellent customer service.

Shari · 10 April 2025

1/5

Google

Worst agency ever!, a guy called Elliot who works there is so rude. You literally have to chase to get a viewing, when i finally got one, i put through the application as i was very interested. However i had to chase over a week for an update. Unfortunately was told that the landlord had picked someone for the property. I then saw the property had been re listed, I called the agency and was spoken to very badly by Elliot. I Was told to search elsewheere and there are other agencies?? This is very unprofessional and so unnecessary , as for someone who is looking for tenants this was very strange to say? Please avoid at all cost and look at all the bad reviews. Literally everyone is saying the same thing.

Ife · 21 July 2023

Agent replied · 15 June 2024

Ife, we are shocked to hear you have had a negative experience with Elliott as he is one of the most popular members of our team with our clients. I am afraid we cannot find a record of you on our system. Could you please email us at admin@sealeys.co.uk with all the details of your experience so we can investigate further. Thank you.

5/5

Google

Fantastic service from Olivia and the rest of the team! In my very first viewing Olivia was patient and very informative as well as honest which I appreciated a lot because when I went to view properties with other letting companies I felt very rushed and my questions were left unanswered. Once I decided to go ahead with my purchase the process was extremely easy and the team were always available to support if needed and also the aftercare service has also been first class! Will highly recommend! 10/10

Syed · 21 July 2023

Agent replied · 15 June 2024

Hi Syed, thank you for taking the time to write this kind review, it was a pleasure helping you to find your new home. We hope you and your wife have settled in well. Best wishes Olivia

5/5

Google

Sealeys estate agents truly exceeded expectations in facilitating my property purchase. Their seamless coordination between us, the sellers, and their solicitors ensured a smooth transaction process. Their proactive follow-up and attention to detail was commendable, offering reassurance at every step. Thanks to Debbie's expertise and dedication, what could have been a daunting process became remarkably straightforward. I highly recommend Sealeys for their outstanding service in this real estate transaction.

Harneil · 17 March 2024

Agent replied · 15 June 2024

Lovely to hear we’ve exceeded your expectations Harneil! We strive to be an outstanding agent, so appreciate your comments and hope, in the future you’ll use our services again. Kind regards, Debbie

1/5

Google

I was looking to move from London to Gravesend and we were actively looking for 2 bedroom apartments. We have tried to enquire for countless of their listings and have been met with no response. We have called and emailed people directly and we have been met with vague answers or they completely ignore us when we try to get a viewing or an update on our application. It’s very alarming as according to their criteria, we meet this for each listing so I can’t assume it’s anything but discrimination or they are highly disorganised. Even if we are rejected they can at least communicate it better so we can move on with our search. How can we be rejected for each listing as soon as it’s been advertised. We’ve dealt with other estate agents in Gravesend and they have been much more professional and responsive for properties that have higher rent amounts too. I would not recommend this estate agency, very disappointed in this service. Being from London in a higher demand and more competitive market, even the agencies here are much more responsive. We’ve been renting in London for 8 years and never experienced this before. It’s a shame, I would encourage their landlords to list with other agencies so they get access to more interested and qualified applicants since their property listings are attractive. Looking at other reviews it seems like we’re not the only ones who feel this way. All they do is deflect in their responses and make excuses instead of trying to improve their service and process. If they act this way while listing I doubt they manage their properties and tenants well. You should be careful with how you treat potential tenants, they can be future landlords, buyers and sellers one day. I’ve worked in sales myself never seen a process like this before.

Marz · 10 August 2025

Agent replied · 9 September 2025

Dear Marz I am sorry to hear you are dissatisfied with our service. We pride ourselves on providing an excellent service to our clients and customers, as our 4.4 / 5 rating on Google and 4.8 / 5 rating on Trustpilot demonstrates. Our records show you have applied for 4 rental properties with us since 21st July. All our rental properties are in high demand with an average of 30-40 applicants for each property. You will see from the pre-qualification forms you have completed that the document states that submitting an application does not guarantee a viewing and we cannot respond with updates to all applicants. We have a record of one email from you, which was to our Lettings Manager on 31st July. She had put you through as an applicant eligible to view the property you had applied for, but the Lettings Team could not contact you to book a viewing at that time as we did not have keys to access the property. I understand our Lettings Manager, Olivia, has now contacted you to book you in this week to view the property now we have keys from the landlord. Our records also show you made two calls to our office on Saturday 19th July at 12:52 and Monday 21st July at 9:01. From the recordings of these calls, I can find no evidence of our team members, Callum and Rachel, dealing with you in a vague, disorganised or discriminatory manner but only being helpful and polite. Once again, we are sorry you have been dissatisfied with the service we have provided you with so far, but we hope the property you are viewing with us this week is what you are looking for. Kind regards Catherine

5/5

Google

We sold and bought a house from them. They were very helpful throughout the entire process. Thank you to Debbie, Linda , Liz and all the team .

Tari · 6 September 2025

Agent replied · 12 November 2025

Congratulations! We hope you all settle in well - we are sure your new home will be full of fun and laughter! Best wishes Debbie

5/5

Google

We are first time renters who have had a lot of questions about the whole process. Our lettings agent (Callum) was so friendly and patient with us and helped us through the whole process. Every step was easily manageable and clearly communicated and they were easy to contact when we needed.

Russell · 2 April 2026

Agent replied · 16 April 2026

Thankyou Russell for such a lovely review it was a pleasure working with yourself and your partner securing your first home together. Glad to hear the process went smoothly for you. Hope the best for you in the future- Callum

5/5

Google

Callum was kind, attentive, and answered all of my inquiries. Would recommend.

Reem · 16 January 2026

Agent replied · 16 April 2026

Thankyou for all the kind words, hope you’re settling in well - Callum

1/5

Trustpilot

Avoid if Diane is your contact...

We rented with Sealeys for 5 years, everything was fine with Holy and Lesley and then Diane became our go to contact. We found her to be extremely unprofessional over email and also the telephone, to the point where we refused to deal directly with her choosing to contact Lesley. We think Diane would benefit from some customer service training.

Debbie · 9 November 2025

Agent replied · 31 May 2026

Dear Debbie I am sorry to hear that you have not been entirely satisfied with the service provided by Diana, the Property Manager for your former rental property. We value all feedback, as it allows us to review and enhance our systems and procedures where necessary. From the initial review of the correspondence between you and Diana, it appears that her responses have been consistent with the tone and approach of your communications with her. Also, given the nature of your interactions, her opening line in her most recent email to you of 6th November 2025, “I hope my email finds you well”, reflects professionalism rather than a need for customer service training. However, if you would like the matter to be formally and fully investigated, please refer to our complaint’s procedure available on our website and follow the outlined steps to submit a formal complaint. We hope you are settled and happy in your new home. Kind regards Sealeys Walker Jarvis

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Read Sealeys Walker Jarvis's Google reviews

Questions about Sealeys Walker Jarvis

How many reviews does Sealeys Walker Jarvis have?

Sealeys Walker Jarvis's Gravesend office has 275 reviews across three platforms: 151 on Google, 5 on Facebook, 119 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Sealeys Walker Jarvis's rating?

Sealeys Walker Jarvis is rated 4.6 out of 5 across all 275 reviews, and 4.5 out of 5 on Google from 151 reviews, checked 9 October 2026.

Where is Sealeys Walker Jarvis's Gravesend office?

Sealeys Walker Jarvis, 184, Parrock Street, Gravesend DA12 1EN.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.