Trusted Agent profile · Gravesend
Verified
★★★★★
1,573 reviews across 2 platforms
21A - 21B King Street, Gravesend, DA12 2EB
Robinson Michael & Jackson's office in Gravesend, at 21A - 21B King Street, is rated 4.9 out of 5 across 1,573 reviews on two platforms, including 1,563 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
5/5
GoogleFriendly staff and helpful to solve every matter…. Will recommend them for selling, buying and letting of properties.PositiveResponsiveness, Professionalism
We appreciate you finding time to review us and we hope to work with you again in the future. Thank you
4/5
GoogleThey where very helpful all the way through
Many thanks for your review.
5/5
GoogleThey have just sold a bungalow for me where l was the Executor to the Will and they have now sold my house. Both properties are in Higham and the service that we have received has been first class. I cannot praise the team too highly. They are incredibly professional, courteous and above all, very, very good at their jobs. Many, many thanks. Steve Grix
5/5
GoogleAndy and his team are knowledgeable, professional and efficient, I cannot recommend them highly enough.
5/5
GoogleExcellent service very professional and honest from Robinson Michael & Jackson dealt with them a few times all staff from Andy downwards are very helpful, efficient a big thank you very much appreciated Reece, Ben, Jo, Nicola and the rest of the team are just fabulous with a first class service would recommend them to friends and family Mr & Mrs Virk Gravesend
1/5
GoogleWas going to give no star at all.....awfully awful place to contact for anything rental.
Good Morning, sorry you feel that way. Please can you contact me in the office on 01474 333111 so hopefully we can get this issue resolved. Thank you - Ellie
5/5
GoogleHighly recommended, we received excellent, efficient and appropriate communications throughout our process of purchase.
Thank you so much for your kind words. It means a lot to us. Andy at the RMJ team.
5/5
GoogleKept informed throughout move. Made the process stress free
Dear Dawn. Thank you for your review. Glad you were happy with our service and hope you enjoy your new home. Many thanks RMJ team
5/5
GoogleRight from the start RM&J offered a professional, friendly service. I would definitely recommend them.
We are very glad you were happy with our service. We look forward to hearing your name if you do recommend us so we can thank you with our voucher referral system.
5/5
GoogleWho said moving houses is a nightmare, call Robinson Michael & Jackson. Boom BoomPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review. We always try our best. Enjoy your new home.
5/5
GoogleExcellent service , sold very quickly and the sales progressors are just as good
Dear Jacky. Thank you so much for taking the time to review our service. It has been a pleasure working for you. Kind regards Andy and the team.
5/5
GoogleExcellent service very professional. They have a great team working together. Will highly recommend.
Thanks Handeep. I was a pleasure to act for you again. We look forward to the recommendations and looking after you.
5/5
GoogleWe are very happy with the service that Robinson & Jackson Gravesend have provided for us throughout the past 6 months! They have always replied back and kept us informed from start to finish! Such a professional and friendly service! We are so happy and over the moon that we have finally found our first Home. Thank you!!
5/5
GoogleEllie and Holie always go beyond call of duty..Great service and very friendly
Thank you for your kind feedback. It has been great working with you again! All the best with your tenants :)
5/5
GoogleGreat work from Stacy, & Elle! They were very helpful and pleasant
Thank you very much for your kind review. All the best! The Lettings Team :)
5/5
GoogleGreat service, constantly providing updates and support right up to exchange
Many thanks for finding the time to write a review. We are glad you were happy with our service. Have a great Xmas in your new home. Andy and the Gravesend team
5/5
GoogleI would certainly recommend Robinson’s to anyone thinking of selling their home , the Branch manager Andy Plaistow, assistant manager Reece Cox and Saleswoman Lily Dowden-Smith worked hard to sell our property and find a property perfect for us to move in to as well as kept us up to date at every step of the way. Worth every penny
5/5
GoogleRobinson Michael and Jackson were brilliant in helping us sell our house recently, we have used them several times and they always offer an excellent service. We always felt like we were being kept informed of how things were going and there was always someone at the end of the phone if we had any queries- wouldn’t hesitate to recommend them!
5/5
GoogleFantastic estate agents! After wasting six months with another agent, RMJ sold our house within a few days!! Brilliant and professional after sales team, Nicola and Jo, who were with us every step of the way. Always offered good advice and guidance when the going got tough. Thanks again to the whole team, we couldn't have done it without you 😁
5/5
GoogleIt’s never easy selling a home, especially following the loss of loved ones. RMJ delivered as promised. Professional from start to finish. Dedicated progress staff. Kept very well informed at all times. Everything completed in a timely manner. Well done to Andy, Reece and the Team at RMJ Gravesend for such exceptional service.PositiveResponsiveness
5/5
GoogleWe have recently bought our first house through Robinson Michael & Jackson Gravesend. As buyers the process was really smooth and the team were always fast to respond whenever we had questions. Booking repeat viewings and getting access for contractors to quote was really simple. Overall we had a really positive experience.PositiveResponsiveness, Professionalism
5/5
GoogleVery helpful throughout the process of my family move. We would recommend
Thank you for taking the time to say a few words about our service. RMJ sales team
5/5
GoogleGreat service. Great finding my buyer... And a great match. Thanks guys.
Thanks for your 5 star review. Lovely to know we have happy clients.
5/5
GoogleThe team went above and beyond to ensure that everything went according to plan. Stacey even stayed late on a Friday night as there was a minor issue that couldn’t be avoided to make sure I got the keys on time. I couldn’t recommend highly enough!PositiveProfessionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
