Trusted Agent profile · Grantham
★★★★★
1,456 reviews across 3 platforms
63 High Street, Grantham, NG31 6NN, NG31 6NN
William H Brown's office in Grantham, at 63 High Street, is rated 2.5 out of 5 across 1,456 reviews on three platforms, including 247 Google reviews rated 4.6.
247
Reviews on Google
This office
2
Reviews on Facebook
This office
1,207
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. William H Brown Grantham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Grantham.
Every review we hold for the Grantham office, from every platform, shown as written. First names only.
1/5
TrustpilotIf I could leave no stars I would have…
If I could leave no stars I would have done. DO NOT use this letting agency. It's just mistake after mistake...and then they get personal. Rude and defensive. Tell lies to cover their mistakes and give false information. They seem to forget that we are paying their wage.
1/5
TrustpilotKeep phone me when I told them on more…
Keep phone me when I told them on more than one occasion to take my name off there calling list im not interested.
1/5
TrustpilotTerrible services if you're buying from…
Terrible services if you're buying from them. Make you wait ages for keys useless
1/5
TrustpilotDon't ever rent from them
Don't ever rent from them. I rented 2 properties, hoping the second experience would be somewhat better. Absolutely disgusting behaviour from management. Always having to chase them for weeks when things go wrong. When lanlord refuses to put things right they simply do not care.
5/5
GoogleI have dealt mainly with Hannah at (WHB) who are my Seller's and Buyer's estate agent. Hannah has always been friendly, professional and helpful with any queries I have had and always gets back to me in a timely manner 😊PositiveResponsiveness, Professionalism
1/5
TrustpilotGt Yarmouth branch office the most…
Gt Yarmouth branch office the most inefficient Estate agent I've ever dealt with. No concept of customer service whatsoever.
1/5
TrustpilotTold me during covid that if I was to…
Told me during covid that if I was to sell with them I would have to wear a mask in My OWN Home
1/5
TrustpilotVery rude
Very rude, dishonest, liar and they don’t know how to speak with customers. They are very great liar and liar.. please be aware these kind of agency.. the agency makes me high temper and he waste my 2 days 8hrs expenses!!! I never have experience like this person.. go hell
1/5
TrustpilotAvoid Avoid Avoid
Trust me- just don't, cant go into specifics just yet as may be taking legal action against this bunch of questionable ethics cowboys, but lets just say I have experienced similar issues to other reviewers as well as a possible forging of a signature on a contract
5/5
GoogleAmanda, Eve and Natasha (mortgage advisor) helped me and my partner secure a property we'd fallen in love with, they were professional throughout and their support put our minds at ease, would recommend William H Brown to anyone, fantastic service.
5/5
TrustpilotThroughout this difficult time WHB have…
Throughout this difficult time WHB have helped us move into our new family home and with a baby on the way it's been abit stressful. But what a fab job would like to say thankyou to WHB and our landlord for all your help.Amy & Charlie
1/5
TrustpilotI made the worst choice with this…
I made the worst choice with this agency. They took my money before the bank confirmed the loan. I find it very difficult to answer your phone, email. Avoid this agency so you don't waste your money
5/5
TrustpilotMade house purchase smooth and stress…
Made house purchase smooth and stress free. Friendly staff.
5/5
TrustpilotI received the best customer service in William H brown estate agent harlow branch.
I received the best customer service from Ben,- i had a lot of queries and he dealt with them very professionally.I would definitely recommend william H brown Estate Agent,harlow branch. I'm a very happy customer
1/5
TrustpilotIt is not a property agency anymore
It is not a property agency anymore, it's a auction company to selling them more than probably more commissionLook at their listing in Rightmove
1/5
TrustpilotToo bad you can't lose stars
Too bad you can't lose stars. A bad agency that doesn't contact you back. I think I'm doing tricks with the agents and mortgaging their advaizer. I DO NOT RECOMMEND TO ANYONE. Stay away
1/5
TrustpilotPlease stop cold calling at my door
Please stop cold calling at my door. Please stop spamming me with mail. If I required your services I would contact you. I've requested you removed me from your database (A database I have never registered on or even been in contact with your for any reason!) Total pests
4/5
GoogleExcellent customer service. Catherine and Sophie really excelled themselves when it came to finding me a tenant for my property. After a lot of miscommunication and frustration from Newton farrowel,Catherine and Sophie felt like a breath of fresh air. I would recommend anyone to use William H Brown.
1/5
TrustpilotIt's one of the worst estate agents…
It's one of the worst estate agents in scunthorpe. I given my property for rent out for two years. No professional aproach by the staff.Customer service the worst ever seen in the country. Stay away from this people
1/5
TrustpilotAVOID AT All COSTS
AVOID AT All COSTS, THERE BUYERS ARE TIME WASTERS, THEY USE PPL SOLICITORS READ THE REVIEWS, NOTHING HONEST ABOUT WHB THERE BUYERS OR THERE SOLICITORS AVOID AVOID AVOID
3/5
TrustpilotExcellent service from day one.Nothing…
Excellent service from day one.Nothing was to much trouble in contacted with updates constantly .All staff friendly ,helpful an polite.Top Mark's to Selene who went that extra mile an beyond for what wasn't a straight forward case,she was patient ,diligent an very reassuring an friendly.Thanks all team.Gloria Elden..
5/5
GoogleWhen commencing the process of selling a property, Amanda from WHBrown has just made the thought of something very complex and daunting, a lot more manageable with great support.PositiveResponsiveness, Professionalism
5/5
GoogleReally impressed. Ellie showed me around a property that I have now purchased and I'm so happy. She couldn't do enough to help me throughout the whole process. Fantastic service
5/5
GoogleAn easy 5 stars! Efficient, friendly and professional! Ben, was exceptional - so talented, helpful and knowledgeable. I'm very pleased with how he helped with the sale, from start to finish! I made a lot more on my previous home than I ever hoped for. Thank You
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Tell us what you need and we'll put you in touch. William H Brown Grantham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Grantham.
