Trusted Agent profile

EMPM Grantham reviews

4.5

★★★★★ Excellent

72 reviews across 2 platforms

86 Westgate, Grantham NG31 6LE

EMPM's Grantham office at 86 Westgate is rated 4.5 out of 5 across 72 reviews on two platforms, including 23 Google reviews rated 4.3. Checked 9 October 2026.

Google logo

4.3 / 5

23

Reviews on Google

This office

Trustpilot logo

49

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Grantham office, from every platform, shown as written. First names only.

4/5

Google

Had a very good experience with the team . So happy with it

Gowri · 16 January 2025

5/5

Trustpilot

Tenant review

Having been a tenant with EMPM for just over 16 years we would highly recommend. They looked after us very well. If there were any issues they were dealt with very quickly and professionally. Yearly checks were carried out and we built up a good relationship with Melanie Bowen. Nothing was too much trouble and we had every confidence in them.

Sally · 24 February 2021

5/5

Google

Thanks for all your help and support over the years of renting properties - if anyone asks me about letting agents - you're always my top recommendation!

Darren · 21 May 2024

5/5

Trustpilot

Thanks for all your help and support…

Thanks for all your help and support over the years of renting properties - if anyone asks me about letting agents - you're always my top recommendation!

Darren · 7 May 2024

5/5

Trustpilot

Local Letting Agents…

We have used East Midlands Property Management Limited for many years in being the Agent for our Rented Properties.We have always found them to be extremely helpful and courteous.As a Landlord, it is nice to now there are Companies out there you can trust and rely on.I would have no hesitation in recommending them to other Landlords.

Sharpe · 27 March 2020

5/5

Trustpilot

Best agents in town without a doubt

Best agents in town without a doubt. Friendly, reliable, efficient and totally hassle free. Very accommodating and understanding staff, thanks for all your help and efforts.

Fawad · 5 February 2019

Agent replied · 5 June 2023

Thank you very much for leaving a review on Trustpilot. We are delighted to see that you have been happy with the service we have provided. Your comments are very much appreciated by the team at EMPM.

5/5

Google

EMPM have managed our properties for over 15 years and during this time we have always received a professional and courteous service. They ensure our properties are well maintained and always find us reliable Tenants. We have no hesitation in recommending them to other Landlords as indeed we have done so on several occasions. Gordon and Maria

Gordon · 14 April 2018

5/5

Trustpilot

Recently moved to Newark and registered…

Recently moved to Newark and registered with 5 agents here. EMPM outshone them all by a mile, Friendly, efficient and helpful. A pleasure dealing with them and looking forward to the future. Highly recommended. Keep up the good work.

Mr · 20 August 2022

5/5

Trustpilot

Really helpful

Really helpful. They were responsive and supportive.

Ash · 25 September 2024

5/5

Trustpilot

Top Property Management

I have rented a property through EMPM Grantham for 10 years and the experience has been brilliant. The team are great - professional, friendly and responsive. Any questions or concerns were dealt with rapidly; any work needing doing just happened. A shame they don't cover the area I am moving to!

Ben · 23 January 2020

1/5

Google

Absolutely disgusted that you can rent out flats with the problems they have. You know what trouble we had. You know none of the work had been done and you still rent it out. Good luck to the new tenant you will need it with all the problems that the property comes with.

Dale · 31 May 2018

5/5

Trustpilot

EMPM have managed my property for 20…

EMPM have managed my property for 20 years. They handled everything efficiently, with good communication and always kept good records to allow easy tax returns. I would definitely recommend them.

Sue · 5 January 2023

5/5

Trustpilot

excellent letting agents who respond…

excellent letting agents who respond immediately if there is a problem

Peter · 29 January 2024

5/5

Trustpilot

Can’t fault the service I’ve had from…

Can’t fault the service I’ve had from the ladies at empm Grantham over the last 7 years as a tennant. Always helpful and understanding of any issues I’ve had.

Sue · 27 July 2022

1/5

Trustpilot

Rubbish company and rude staff it is…

Rubbish company and rude staff it is totally illegal to refuse kids in there flats as new estate advised and then rob money of the deposit for stupid things

William · 17 May 2022

5/5

Trustpilot

Haven't had any better experiences than…

Haven't had any better experiences than with EMPM - very good communication, quick to resolve issues and simply amazing with their service. If I have to rent again, I'll always check for thes fine foll again, and will recommend.

Joe · 5 April 2019

5/5

Trustpilot

Always prompt friendly service

Always prompt friendly service . Deal very quickly with any problems that crop up . Would recommend to our friends .

Mavis · 20 September 2022

5/5

Trustpilot

Fantastic company always make sure…

Fantastic company always make sure homes are ready to move into all clean and ready 😀 the ladies are a so friendly and will do anything to help you

Suzanne · 26 May 2021

5/5

Google

Very professional - one of the best Agents I've had. Very professional and ensure any issues are dealt with promptly. Can always get hold of someone too.

Nikki · 14 April 2021

5/5

Trustpilot

Nothing is ever too much trouble

Nothing is ever too much trouble . The properties are very well managed, regularly inspected and as a land lord feel well informed at all stages in the management process

MR · 17 June 2020

5/5

Google

Fab Service by fab people. Go the extra mile.....in any direction. Always honest in their opinions. Makes a refreshing change.

Viv · 14 April 2022

5/5

Trustpilot

Really good and reliable property…

Really good and reliable property management company. I have been using them for over ten years and find them friendly, helpful and completely reliable. Would thoroughly recommend them.

Shelia · 31 March 2020

5/5

Trustpilot

Very professional

One of the best Agents I've had. Very professional and ensure any issues are dealt with promptly. Can always get hold of someone too.

Nikki · 9 February 2021

5/5

Trustpilot

I am taking over the management of my…

I am taking over the management of my two rented properties simply because I have recently retired so have time on my hands

Peter · 23 November 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about EMPM Grantham

How many reviews does EMPM Grantham have?

EMPM's Grantham office has 72 reviews across two platforms: 23 on Google, 49 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is EMPM Grantham's rating?

EMPM Grantham is rated 4.5 out of 5 across all 72 reviews, and 4.3 out of 5 on Google from 23 reviews, checked 9 October 2026.

Where is EMPM's Grantham office?

EMPM Grantham, 86 Westgate, Grantham NG31 6LE.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.