1/5
TrustpilotDo not use these people.......when…
Do not use these people.......when things go wrong they will simply deny any responsibility and look forward to you taking them to court,which of course most of us cannot afford to do.
Trusted Agent profile · Grantham
Connells Grantham reviews
★★★★★
1,847 reviews across 3 platforms
2 Watergate, Grantham, NG31 6PR, NG31 6PR
Connells's office in Grantham, at 2 Watergate, is rated 2.2 out of 5 across 1,847 reviews on three platforms, including 238 Google reviews rated 4.4.
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Reviews
Every review we hold for the Grantham office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleHope to have a business again soon Thanks very much for your hard work on current purchase Kind regards OzPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.
5/5
GooglePleased with the helpful and professional service (sales team) I received from Julie - Thanks!
5/5
GoogleLaura gave a very interesting insight into the current housing market, very informative. Thank you
5/5
TrustpilotConnells cowley estate agents:
Connells cowley estate agents:Fabiha really helped me and stayed in touch for my property search. Excellent communication throughout!
1/5
TrustpilotI wish I could leave 0 Stars or even…
I wish I could leave 0 Stars or even -10. I do not want to lose time to explain everything - just AWFUL / PROBLEMATIC on every STEP OF THE TENANCY.NOT RECOMMENDED
1/5
TrustpilotAbsolutely horrific
Absolutely horrific. I have never had to deal with letting agents this incompetent, unprofessional, and rude before.They are great at showing you around, but once you're in they will treat you like dirt.
1/5
TrustpilotConnells very poor response
Connells very poor response, no ownership from agents to attend to tenants issues, takes months to fix heating issues at the property.i have never had such a bad experience with any other agencies before.
4/5
GoogleFrom start to finish we completed in 8 weeks and Chris Roberts ( Financial adviser) was excellent. Credit to the Connells team.PositiveProfessionalism
1/5
TrustpilotAvoid at all cost
Avoid at all cost, as seller and as buyer. Will sell only if you go with the mortgage advisor at the branch and solicitor. Waste of ime
1/5
TrustpilotRidiculous fees for a first time move
Ridiculous fees for a first time move. Payed nearly £500 for no help whatsoever. Started paying rent before we were allowed to move in. Wish we went elsewhere. Staff seem uninterested to help.
1/5
TrustpilotAwful customer service
They never, and I mean never, pick up the phones. Avoid going with this estate agent.
1/5
TrustpilotUnder valued our house by 30k
Under valued our house by 30k! All other local estate agents valued at our sold price. Poor service. Poor valuation. Don’t even think the surveyor was local.
5/5
GoogleBrilliant lady .hope to do more with Laura in future.fact.6 stars without a doubt
1/5
TrustpilotThe reason why buyer didn’t get a…
The reason why buyer didn’t get a mortgage given by Connells was : too many council houses around. What a joke. Would not recommend.
1/5
TrustpilotHave complained regarding the house…
Have complained regarding the house which is rent out next to us. Connells has failed to sort it out. Had to get in touch with council accordingly.
5/5
TrustpilotBIG THANK YOU TO EVERYONE AT CONNELLS…
BIG THANK YOU TO EVERYONE AT CONNELLS MAIDENHEAD. ESPECIALLY TO SUNNY, ANTHONY AND AJ.. THANK YOU FOR MAKING MY DREAM POSSIBLE. :).. GOING TO HIGHLY RECOMMEND SUNNY.
5/5
GoogleBrilliant service by Philip Johnson, kept up to date as and when it was required. Would definitely recommend to anyone wanting a good agent who goes that extra mile.
1/5
TrustpilotThe most distrustful estate agents in…
The most distrustful estate agents in the whole country. You will NOT get the house if you don't pay extra to use their mortgage advisor. Stay clear.
1/5
TrustpilotWorst company ever would not recommend…
Worst company ever would not recommend at all. Don't do anything but harass you, chasing for rent that isn't even late.
5/5
GoogleI was very pleased with the servis I received Thank you very much
1/5
TrustpilotWaste of space trying to inquire about…
Waste of space trying to inquire about a property.
1/5
TrustpilotVery poor experience
Terrible experience, treating customers poorly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
