SA Property Gorseinon reviews

Thank you so much for your continued support! It means a lot to us that you’ve chosen SA Property time and again. We really appreciate your loyalty and are glad you’re happy with our service.

Great to hear!! We continually look to improve our service for clients to enjoy

We hope that you really love your new home and thank you for your review, we hope to help you again in the future!

Thanks for the recommendation and your review

Thanks for the recommendation and your review

glad to have of been able to have helped

Thanks guys for the fantastic review, I will pass this onto Cheryl and I am sure that she will be so pleased to have made such an impression with you and your property search. We hope that you settle in and enjoy your new home.

Thank you Stuart, hope you enjoy your new home

So glad that you felt it was easy and trouble free, we try to ensure that we make it as easy and stress free as possible. We agree that Cheryl is AMAZING!! Enjoy your new home from us all at SA Property

Thank you so much for your kind words! We’re really pleased to hear everything went smoothly and that you found our team helpful and friendly. It was a pleasure working with you!, The SA Property Team

Hi, thank you for taking the time to give us your thoughts, I am so happy that we could help and get you into your new home and look forward to working with you in the future. Cheryl will be delighted to have made an impact on you like she did.

WOW, "Best agency ever", thats the kind of review we like to see. We hope that you enjoy your new home

Great to hear!! We continually look to improve our service for clients to enjoy

Was a pleasure to help with the sale, hopefully the next one will be just a stress free and smooth

Thank you Harri, glad to have been able to help. Hopefully we will do business again soon!!

I love this review, so happy that you love the house ssssoooooo much too. Well done Cheryl and your "pep" talk must have done the job too!!

Thank you so much!! We hope that you have settled into your new home. Remember if you look to move in the future to get in touch

Thank you for sharing your thoughts, Dr Juliana Cavaco. Although, I am not sure who you are or how you are linked to the contract holder or the property, so I don’t feel comfortable responding to an unknown person, but as you have given us a 1 star review, will respond somewhat. We moved the tenant (as they were then known) into the property in December 2015 on a let only basis, meaning that the landlord dealt with the tenants after we moved them in. Our dealing with this property arose again in 2024, when we were approached by the landlord saying they were struggling with the contract and contract holder due to a number of reasons, which we agreed to help with. Our on boarding process discovered several things to resolve which we began to undertake. The landlord wanted the property back to be able to sell due to personal circumstances, so notice was served to the contract holder. During our involvement, we have tried to resolve certain issues, with generally no avail, as the view of someone was it could be dealt with after the contract has ended. The contract was signed as a person, not a charity. A charity running a contract would involve amending paperwork, which neither SA Property or the landlord have been notified to do. We as a company have tried our best to accommodate both parties to facilitate an amicable exit, however not everyone has seen our help as an opportunity to utilise. We have tried as we always do to provide the best service possible to both landlord and contract holder, but I fear in this instance our re introduction was too late and the relationship between landlord and contract holder was irreparable and now we suffer the 1-star review from an unknow person. As previously said, I do not know who you are and more to the point you do not know who we are, you have never dealt with us (as far as I am aware) to have experienced our service and therefore I do not agree with your 1-star review. I will also say that we always promote our reviews and responses, and this will be no exception as we have nothing that we feel we have done to warrant such a review from an unknow person or the contract holder. I would also welcome you to contact us directly to discuss any issues that you or the contract holder feels are an issue and maybe this should have been done before posting a review,

Let me apologise to you, firstly for your time wasted and secondly for how you feel. It really is not how we conduct business. After looking into what has happened here, I can see that there has been a misunderstanding. We had booked viewings for the property to take place on the 28th November and then spoken to you about this. You were booked in for the Saturday 2nd December. However when spoke to you, you had advised us that you could come down on the 25th November instead as you didnt want to miss out. We then changed the viewing appointment in our diary and a confirmation email sent out to yourself. That viewing on the 25th was then cancelled by yourself as you wanted to know if the landlord was happy to start a contract for the first week of January. As we didn’t hear back from the landlord in time you decided not to continue with the viewing. We made you aware of the viewings that were still taking place on the 28th November. We had said that we would get in touch if these viewings proved unsuccessful to conduct the viewing, then on the 2nd December. We then didn’t rebook your viewing from the 25th into the diary for the 2nd December as there were offers coming in and due to this hadn’t had a response on the January start date from the landlord. Offers then did come in and an offer was accepted from someone who is looking to move in ASAP. I apologise once again , for the inconvenience this has caused you, we should have followed this up with yourself to ensure you were under the correct understanding the viewing was not going to take place. We are very sorry that you made the journey down and wasted your time with this, it was not our intention at all. I hope that you can see that this is a genuine mistake and not hold it against us to be able to get in touch with you about other properties that we may have coming up?

Thank you for your thoughts on our time together, i am so glad that we were there to help you with your tenant and the subsequent sale. Hopefully we can be of help in the future for you