Every review we hold for the Goring-By-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAspire is the most reliable and professional estate agent I’ve ever used before, as have been a landlord for many years.
They are a small firm for sales and letting property, but they are really care for their customers. Rob is in charged letting, who was very helpful, he checked everything in the property for you to make sure everything is fine, let you know if there are any potentially problem.
In my case Rob found a problem with the toilet flashing, he tried to fix first which did last a month. when it needs proper repair, reported by tenant, he immediately found an affordable plumer to deal with it. so I don’t need worry about it.
On top of that, the most I’ve experienced and impressed is you would receive your rent on the same day that tenant had paid in. I definitely recommend them, and will continue to rely on the fully management, and have a peace in mind.
ViviPositiveResponsiveness, Quality, Professionalism, Value
Sunshine · 27 October 2020
Agent replied · 26 October 2024
Hello Vivi, thank you for such a great review. It was our pleasure to make sure we find the right tenant and to help you throughout the whole process. We guide all our landlords through the rental process to make sure that your property meets all the legal requirements to rent i.e. blinds are fitted correctly, EICR, EPC etc. are all in place with correct rating and dates. I do hope the new tenant enjoys your property for many years to come. If you ever need further assistance we are always here to help. Many thanks Rob
★★★★★ 5/5
GoogleMy partner and I recently moved rented properties as we weren’t happy with what we had. We spoke to Rob about what we were looking for and the areas we wanted to live. He was really helpful and got us viewings With exactly What we were after. We were unsuccessful with one that we wanted, but Rob came back to us with other properties he thought were better for us. Rob was extremely professional And didn’t give up. We are now in a perfect property and couldn’t be happier.
We have recommended Aspire residential on more than a few occasions as we were so happy with the service that was provided. We couldn’t be happier with Rob and Aspire.PositiveResponsiveness, Quality, Professionalism, Value
Ryan · 27 October 2020
Agent replied · 26 October 2024
Hi Ryan,
Thank you for such a great review. I am glad we could get you accommodated in the end after missing out on the first property.
Wishing you many happy years in your new home.
Rob
★★★★★ 5/5
GoogleUsed Aspire to sell my property. It was a very stressful journey due to issues with property I was buying. When needed, Mike Jones always contacted any party to get bits resolved. He has a calm nature which is vital in stressful situations it helped when I started to panic. Really lovely bunch of people at te office.
Tracey · 14 September 2025
Agent replied · 14 April 2026
Hi Tracey,
Thank you for such a wonderful review, we are really grateful. I hope you're settling in well to your new home.
Best wishes,
Mike
★★★★★ 5/5
GoogleMike was brilliant from beginning to end of the selling process of our parents bungalow. He and his team at Aspire were very helpful and quick to answer any questions we had. We would definitely recommend Aspire to anyone wanting to sell a property as they made it as quick and easy as possible.
Shar · 11 October 2023
Agent replied · 26 October 2024
Hi Sharon,
It's fantastic to hear you had such a good experience with the team here, I am really grateful that you took the time out of your day to leave us a review.
Wishing you and your family the best.
Mike
★★★★★ 5/5
GoogleWe were recommended to use Aspire Residential by the solicitor handling my Dad’s Estate. My Dad died at the end of June and everything was very hard to deal with, but Mike was very courteous and sympathetic to our needs. He has the right mix of professionalism and friendliness and has dealt with everything brilliantly so far. In fact, Dad’s house went up for sale one day and an offer was made and accepted the next! If you are looking for an excellent Estate Agency to sell your home, then I thoroughly recommend Aspire Residential. The staff are so friendly, they even help you get out of skips! 🤣
Helen · 28 October 2019
Agent replied · 26 October 2024
Hi Helen.
Thank you very much for your review.
We really strive to get the balance right, especially when dealing with delicate situations such family estates, but I am really pleased that you have found the service good. Selling your property in just under 24 hours is a new record for us, I guess the next challenge is securing a sale the same day (challenge accepted) ! I am glad you mentioned the skip, Natalie laughed when she read that this morning. I think I had best review our health and safety procedures when doing viewings haha.
Once again thank you for your review, it really means a lot to us.
Mike
★★★★★ 1/5
GoogleAspire were alright at first with assisting us as we were first time buyers, until we had to move out prematurely through no fault of ours (landlord wanted to sell the property). During the process of leaving they were very unprofessional at times and seemed pushy to complete the process quickly without ensuring we understood or were happy with what was going on. Due to this me and my partner will never use their services again or at least certainly not as a first option. I am extremely unhappy and appalled with the treatment we received.
Emily · 30 October 2024
Agent replied · 26 October 2024
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations, especially after what seemed like a positive start. We value transparency and clear communication with all our tenants and it’s disappointing to hear that you felt we fell short during the end of your tenancy.
However, we would like to clarify a few key points.
Throughout the process, we made several attempts to assist you, including providing additional advice on how to improve the situation at the flat. Our team remained in regular communication and explained the steps clearly, which you acknowledged although you did not agree with. The urgency to complete the process was not to rush you, but rather to meet the end date of your notice period and the timeframe set out by the Tenancy Deposit Scheme. We were also able to provide you more time at the property than you had expected, which you were happy with at the time.
We always aim to provide a fair and professional service and regret that you feel this was not the case. If you'd like to discuss this further, we’re happy to have a conversation.
Kind Regards
Mike T
★★★★★ 5/5
FacebookNatalie and Rob have helped me so much over the last couple of years. Their service has been impeccable. I found myself homeless and needing help, although there wasn't a lot on the market that suited my needs they went above and beyond to make sure my daughter and I had a roof over our heads! I cannot thank them enough for everything! They are genuine and honest, exactly what you need. Thank you Natalie and Rob, you guys are amazing and I really appreciate everything you did, not only for myself, but for my daughter.
Kirsty · 10 October 2018
Agent replied · 26 November 2023
Thank you Kirsty it was our pleasure to help you and if you ever need that next property please let me know and we will certainly find your next home
★★★★★ 1/5
TrustpilotHorrible service
Our experience with Aspire Residential over our 4.5-year tenancy was deeply disappointing and frustrating. The agent who dealt with our tenancy, Sarah, consistently displayed an unprofessional and unpleasant attitude. Her tone was often rude, blunt, and passive-aggressive, making communication unnecessarily difficult and stressful.
Throughout our tenancy, we constantly had to chase for updates regarding maintenance issues or general queries about the property, as responses were either delayed or not provided at all. When we were seeking to end our tenancy early due to an ongoing issue, Sarah’s behaviour was particularly upsetting, she practically shouted down the phone at me while I was heavily pregnant, which was completely unacceptable.
When I raised concerns about her tone and conduct, they were entirely dismissed without any acknowledgement or attempt to address them. This lack of accountability and basic professionalism was extremely disappointing.
Overall, we would not recommend Aspire Residential. Our experience has left us feeling upset and dissatisfied, and we strongly believe that Sarah should be spoken to regarding her attitude and conduct. We will certainly never use Aspire Residential again.
Tierney · 29 October 2025
★★★★★ 5/5
GoogleMy parents brought a house through Aspire when they moved down from London in 2022, staff then made the process so easy.
Sadly in 2023 due to ill health with our father and our mother passing away we put the house on the market and contacted Mike Jones at Aspire. We also found a lovely ground floor flat through Aspire for our father, fortunately we brought this before selling our father’s house. The seller had a few problems which delayed our purchase, but Aspire were very professional in completing our purchase for us. Our father’s house sold this week, everything went smoothly. My brother is a Chartered Surveyor and complemented Aspire as a excellent Estate Agent to deal with.
Jenny · 31 August 2024
Agent replied · 26 October 2024
Hi Jenny,
What a wonderful review, thank you so much. I know, as a family, you have had some really difficult times during the last year, so I am glad we could end it with a positive experience.
Best Wishes,
Mike & the team
★★★★★ 5/5
GoogleWe are very grateful to Mike and team who provided us with excellent service. They were very helpful, professional & diligent - keeping us fully informed and advised throughout our sale. Thanks to all at Aspire.
Lee · 14 April 2024
Agent replied · 26 October 2024
Hi Lee,
I am very grateful for your review and feedback, its brilliant to hear you had such a good experience. I will certainly being passing it on to the team.
Wishing you and Caroline happiness in your new home.
Best,
Mike
★★★★★ 5/5
GoogleMike was awesome throughout and made the stressful process of selling as easy as possible. He was only ever a phone call away and always happy to help you overcome obstacles whereas other estate agents would not be willing. Although primarily dealing with Mike, Natalie and Rob were also great and helped throughout. A very professional team that we couldn’t have moved without. Thanks for all you help
Nate · 27 October 2020
Agent replied · 26 October 2024
Hi Nathan,
Thank you so much for your review, it really means a lot to us to know that you were happy with our service.
We genuinely wish you and Gurj all the best for the next exciting phase of your life together.
Mike
★★★★★ 5/5
GoogleHighly recommend Aspire, particularly Mike. He went above and beyond during the process of marketing and selling our property, keeping us updated throughout. We had an offer on the first day of marketing, and completed just a few months later. Let’s face it, if an estate agent can move your sale through during a pandemic, I’d say they’re at the top of their game!PositiveResponsiveness, Quality, Professionalism, Value
Katy · 27 October 2020
Agent replied · 26 October 2024
Hi Katy,
Thank you very much for your recommendation and great feedback.
I must say you raise a good point, now that we have battled the complications that pandemic offers, I feel we are prepared for anything, haha.
Thank you once again for choosing to use our services.
Take care for now,
Mike
★★★★★ 5/5
GoogleSold my house with Aspire, and the service and price were both fantastic! Nothing was an issue, and the communication was top class. I was hesitant about moving as didn’t want all the hassle that comes with it, but both Mikes and the rest of the Aspire team made that journey very smooth. 12 weeks from offer to moving with two others in the chain, no complaints from me, and would highly recommend Aspire!
Sam · 31 August 2024
Agent replied · 26 October 2024
Hi Sam,
Thank you for such fantastic feedback on your experience with us, it really does give myself and all the staff here a boost when we read reviews like this one.
Wishing you all the very best in your new home.
Mike
★★★★★ 5/5
GoogleAspire really are the Rolls-Royce of Estate Agents, I deal with Mike and Sarah regularly, and both are second to none in this field. I have used Aspire in both their sales and letting capacities, and they set themselves miles apart from the rest by providing an honest, trustworthy, reliable and friendly service. A refreshing experience compared to the competition! 10/10, highly recommended by me at all opportunities.
Daniel · 30 October 2024
Agent replied · 26 October 2024
Hi Dan,
What can I say, what a fantastic review, thank you so much. I will take this as two reviews seeing as you kindly commented on our lettings and sales side of the business haha. On a serious note though, these reviews make the hard work that the whole team put in worthwhile, so we are very grateful you took the time to write it.
Speak soon.
Mike
★★★★★ 5/5
GoogleI recently moved in to a new property, which I bought through Aspire residential. From start to finish the whole team were professional, informative and extremely helpful. I couldn’t fault them. They were always on hand to answer any questions or update me on the process. Nothing was too much trouble. If at any point I was to consider relocating to another property, I would certainly consider using them to sell my house.
So thank you to the whole team for making the process straightforward and easy to manage. I wish you all the best for the new office. I’ve no doubt if you carry on doing what you’re doing, you’ll make a huge success of it.
It’s been a pleasure dealing with you.
Henry · 29 March 2024
Agent replied · 26 October 2024
Hi Henry,
What an incredible review, thank you so much !
We are delighted we could get you accommodated, I know there is a bit of work to be done at the property, but I am sure you will make it something special for you and your children.
Please do not hesitate to contact us in the future should you need anything.
Best wishes,
Mike & The team.
★★★★★ 5/5
GoogleWe have just sold our house with Aspire and it has been a pleasure to use them. We mostly dealt with Mike who from start to finish made this an easy sale. They have kept us well informed throughout the whole process. I would highly recommend using them. 😃
Poppy · 11 October 2022
Agent replied · 26 October 2024
Hi Poppy,
Thank you for the lovely review. Just what we needed to start the week !
Wishing you and your family happiness in your new home.
Mike
★★★★★ 5/5
GoogleAspire is an agency with really lovely staff who go the extra mile all the time to make buying a property an absolute pleasure .There was nothing they were not prepared to do to help us out.I would strongly recommend that you use them if you are moving house
Christine · 11 October 2022
Agent replied · 26 October 2024
Hi Christine,
What a fantastic review, thank you very much !
You have purchased a fantastic home in a lovely area. We all wish you many years of happiness there.
Best wishes,
Mike and the team
★★★★★ 5/5
GoogleIncredible estate agent service. Natalie and Robert have been amazing. Excellent process from our first viewing of the property to moving in. We have had a few hiccups since moving in and they have been put right immediately. I cannot fault Aspire at all. Thanks Guys for a professional and courtesy service. Dont loose touch, it's what sets you apart from the rest.
Mark · 28 October 2019
Agent replied · 26 October 2024
Hi Mark
Thanks for the review. There are always a few “teething problems” at the start of a new tenancy, especially where a property has been refurbished. I’m glad that we dealt with everything quickly and efficiently. Let me know if we can help in any other way.
Best regards, Rob
★★★★★ 5/5
GoogleRecently inspected two properties in the company of Jayne Champion. Found the viewings relaxing it was like a friend proud to be showing their home. Communication was excellent contacted Jayne with couple of questions late afternoon, received an email before the office closed and the answers within an hour of the office opening. Found Aspire to be excellent company.
Derek · 29 December 2024
Agent replied · 23 December 2024
Hi Derek,
Thank you for your review and your complimentary words about Jayne. We are delighted that Jayne receives such consistent and positive feedback. We hope to be able to assist you in the future if the opportunity presents itself.
Best wishes,
Mike Jones
★★★★★ 5/5
GoogleOur experience with Aspire Residential has been a very positive one from beginning to end. We always felt that our interests were uppermost, we were kept fully informed at all times and could not have been more pleased with the professionalism and pleasantness with which the representatives of the company operated. Forget the prejudices about estate agents - this company is the future!!
Roy · 31 August 2024
Agent replied · 26 October 2024
Hi Roy,
I am a little bit lost for words following that review, thank you so much. We really are doing all we can to take the stigma away that is attached to estate agents, so I am delighted by your feedback.
I wish you both years of happiness in your new home.
Mike
★★★★★ 5/5
TrustpilotEfficient and realistic Estate Agent
Having had disappointing experiences with Estate Agents over many years of buying and selling property,it was most refreshing to find a company that followed through . I found Aspire to be most efficient. I was promised regular and honest feedback during the viewing process and this was always delivered. Many thanks to Mike and his team for the expertise and knowledge with the sale progression. Often going above and beyond . Would not hesitate to recommend Aspire.
Chris · 30 October 2021
★★★★★ 5/5
Facebook5* experience from day one with aspire! It’s not often you can highly recommend estate agents but I truly can with aspire. We dealt with Mike the entire time and he was always on the ball, never had to push for anything to be done it was always sorted. We ended up putting our house in the market with aspire after going to see the house we wanted to buy that was up with aspire as we were so impressed with the viewing.
Libby · 22 January 2021
★★★★★ 5/5
GoogleRob has been absolutely amazing and understanding throughout my whole life changing situation and I can't credit him enough for how brilliant he has been. Would definitely recommend going through aspire you're all absolute stars! Thank you so much for everything you've done and how speedy the whole process has been!
Sally · 28 October 2019
Agent replied · 26 October 2024
Sally it's my pleasure. As always we try to accommodate our tenants or landlords to meet their specific requirements.
Thank you so much for your review, it really makes all the difference to us to be able to hear about your experience.
I hope you really enjoy your new home. We are always here to help in the future.
★★★★★ 5/5
GoogleFrom start to finish I couldn't be happier with the service we received from Aspire. Vadim dealt with our purchase all the way through the process and regularly updated me either by phone or email. He chased the Solicitors when required, as he knew we were anxious to move and I believe he helped us move quicker than we may have done, he was a star!
I wouldn't hesitate to recommend Aspire!!
Tracey · 11 October 2023
Agent replied · 26 October 2024
Hi Tracey,
Thank you for your amazing feedback! It means a lot to us when our buyers are happy with our service. We wish you plenty of great memories and happiness in your new home.
Best Wishes,
Vad
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