Every review we hold for the Goring-By-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had to sell my Fathers Seafront flat to fund his care home. Aspire Residential were my 3rd agents to try and sell it.
3rd time lucky!! The other more well known agents didn’t manage to secure a sale but Aspire did and I’m so grateful to Mike and his team.
I really think Mike went over and above to see the sale through to completion it was an extremely complex chain
They were Very professional but also real and honest and kind which I haven’t seen much of in this cutthroat world of house selling!
So I definitely recommend Aspire Residential
They are not going to give you a fake unobtainable quote like others. Give them a try if you’re in and around Worthing and need a decent estate agent.
Andrea · 13 December 2025
Agent replied · 14 April 2026
Hi Andrea,
Thank you very much for your kind review and for taking the time to share your feedback.
We are truly grateful for the opportunity to assist you with your father’s property.
We wish you and your family all the very best for the future.
Mike & the team
★★★★★ 5/5
GoogleI recently needed to purchase a studio flat in the West Worthing area within a very tight deadline. Mike and his team were very supportive and a transaction was completed very quickly. Mike's introduction to Lings, an efficient local solicitor, also helped considerably. I would have no hesitation in using Aspire again or in recommending to others.
Bruce · 14 October 2025
Agent replied · 14 April 2026
Hi Bruce,
Thank you for such a wonderful review, I am delighted that we could meet the deadline required (of which you helped massively by being so proactive).
Wishing you all the best for the future.
Mike J
★★★★★ 5/5
GoogleWe had the pleasure of working with Mike Taylor at Aspire Residential while trying to purchase a home, and although the sale ultimately didn’t go through, I cannot recommend him highly enough. From start to finish, Mike was absolutely incredible, and his dedication and professionalism stood out from day one.
As a buyer, I’ve always been a bit cautious about estate agents, as they typically work for the seller, and it can feel like they don't always have the buyer’s interests in mind. However, with Mike, it was a completely different experience. For the first time, I felt I could fully trust an estate agent as a buyer. He was transparent, considerate, and went above and beyond to make sure we were well-informed and comfortable every step of the way.
Over the almost three months we worked together, Mike consistently demonstrated honesty, kindness, and genuine care for both sides of the process. I’m truly disappointed that the sale didn’t go through, not only because we missed out on the property but because Mike genuinely deserved the commission for all his hard work.
If and when I decide to sell a property, Aspire Residential will be my first choice, without hesitation. Mike’s level of service is a rare find, and I can’t recommend him or Aspire Residential highly enough. Thank you, Mike, for all that you did!
Lydia · 29 November 2024
Agent replied · 23 December 2024
Hi Lydia,
Wow, I don't really know where to start with this review, I am incredibly humbled you took the time to write it. Having started Aspire 5 years ago, opening up a second office (which Mike manages) was a big step for us, but reading comments like this make realise we made the right choice. Mike Taylor has become a huge part the team here in the 14 months he has been with us.
We know that buying a home is a big decision, and we aim to make the process as clear and supportive as possible for everyone involved. It’s wonderful to hear that Mike’s dedication, transparency, and approach made you feel comfortable and well-informed throughout, even though the sale didn’t go through.
Your trust and willingness to consider us in the future mean a lot. I’ll be sure to share your feedback with Mike and the team, it’s moments like these that motivate us to continue providing this level of care and service. If there’s anything we can assist you with in the future, please don’t hesitate to reach out.
Best,
Mike (Jones)
★★★★★ 5/5
GoogleI can’t recommend Aspire enough, Mike and his team provide an exceptional service. Very knowledgeable, great communication and so helpful. If you’re looking to sell with ease, choose Aspire.
Josephine · 13 December 2025
Agent replied · 14 April 2026
Hi Josephine,
Thank you for the lovely review, we are really grateful that you have taken the time to write it.
Wishing you all the best in your new home.
Mike and the team.
★★★★★ 1/5
GoogleOur experience with Aspire Residential over our 4.5-year tenancy was deeply disappointing and frustrating. The agent who dealt with our tenancy, Sarah, consistently displayed an unprofessional and unpleasant attitude. Her tone was often rude, blunt, and passive-aggressive, making communication unnecessarily difficult and stressful.
Throughout our tenancy, we constantly had to chase for updates regarding maintenance issues or general queries about the property, as responses were either delayed or not provided at all. When we were seeking to end our tenancy early due to an ongoing issue, Sarah’s behaviour was particularly upsetting, she practically shouted down the phone at me while I was heavily pregnant, which was completely unacceptable.
When I raised concerns about her tone and conduct, they were entirely dismissed without any acknowledgement or attempt to address them. This lack of accountability and basic professionalism was extremely disappointing.
Overall, we would not recommend Aspire Residential. Our experience has left us feeling upset and dissatisfied, and we strongly believe that Sarah should be spoken to regarding her attitude and conduct. We will certainly never use Aspire Residential again.
Tierney.C · 13 November 2025
Agent replied · 14 April 2026
Hi Tierney,
Thank you for taking the time to share your feedback.
However, we would like to clarify a few important points regarding the end of your tenancy and the deposit deductions. The flooring at the property was found to be damaged/stained beyond what would be considered fair wear and tear. In line with the tenancy agreement and industry standards, the landlord was therefore entitled to seek the full cost of restoring the damage. Despite this, and in an effort to be reasonable, the landlord agreed to charge only an apportioned amount of the total restoration cost. This approach was taken to ensure fairness and transparency.
We would also like to note that the deposit deduction was not imposed unilaterally. Both parties (you included) agreed to the amount through the Deposit Protection Scheme’s resolution process, which is specifically designed to ensure impartial and fair outcomes.
I am sorry you feel aggrieved, deposit disputes are always a sensitive subject, but I hope, in time, you may see the end result was fair and proportionate.
Mike Jones
★★★★★ 5/5
GoogleHaving had various issues with other companies as a landlord, I took my properties to Rob at Aspire a few years ago.
Rob and his team were absolutely brilliant from the start with excellent good customer service which is very important with rental properties, Aspire go above and beyond for both landlords and tenants from my experience to date.
Since Mike has taken over my properties from Rob the service level has not changed, still excellent so would I definitely recommend Aspire.
Adam · 24 December 2023
Agent replied · 23 December 2024
Hi Adam,
Thank you for such a detailed review. I am delighted to hear you are happy with our service and that transition from Rob hasn't changed your opinion. We look forward to overseeing your properties for years to come.
Best Wishes,
Mike
★★★★★ 5/5
GoogleHaving had various issues with other companies as a landlord, I took my properties to Rob at Aspire a few years ago.
Rob and his team were absolutely brilliant from the start with excellent good customer service which is very important with rental properties, Aspire go above and beyond for both landlords and tenants from my experience to date.
Since Mike has taken over my properties from Rob the service level has not changed, still excellent so would I definitely recommend Aspire.
Adam · 27 October 2023
Agent replied · 26 October 2024
Hi Adam,
Thank you for such a detailed review. I am delighted to hear you are happy with our service and that transition from Rob hasn't changed your opinion. We look forward to overseeing your properties for years to come.
Best Wishes,
Mike
★★★★★ 5/5
GoogleI purchased a property in Worthing through Aspire Residential. My main point of contact was Vadim, with Mike overseeing the file. As a first-time buyer, Aspire were professional and helpful. They had time for my naive questions and were easy to contact every step of the way. During my 6 month search for a property, I dealt with many of the local estate agents. Vadim and his team provided a level of customer service and care that you would hope for during this stressful process, which many of the competitors did not. I would fully recommend Aspire's services from a buyer's perspective. My only criticism would be their recommendation of conveyancer, whose level of service fell well below what would be expected (extremely poor communications, forgetting to enclose documents three times in a row, incorrect fees which I had to personally recalculate) considering their high fees. Many thanks to the entire team. I wish you well with your future endeavours.
Andrew · 27 October 2023
Agent replied · 26 October 2024
Hi Andrew,
Thank you for a brilliant review! It means a lot to us when our buyers are happy with our service. We always aim to stand out from other agents.
We will address the criticism to the conveyancer.
We wish you well at your new property and if you need anything in the future, please do not hesitate to contact us.
Best Wishes,
Mike
★★★★★ 1/5
GoogleTried to rent a property from this agency.
Took about 4 or 5 phone calls before I could actually get hold of anybody from the lettings department . When I finally could, we arranged an appointment which they told me was their 'first available' appointment a week later to sort the contract.
The day before, they tell me the place has already gone to someone else, but they will ring me back to tell me if they can sort me anything else... surprise surprise they didn't. Cost me hundreds of pounds for van hire, taking a day off work, and wasting a day packing a ton of stuff.
I'll look elsewhere when I come to purchase a property.
Alex · 14 September 2025
Agent replied · 14 April 2026
Hi Alex,
Just following up on your comments above regarding the Garage you wanted to rent from us. I am sorry you feel aggrieved that someone took the garage ahead of you. We work off a live diary and as a result on this occasion someone agreed to take the Garage ahead of your appointment.
I personally called you the following day and left a message with a different garage, albeit a few miles away from the original one you wanted to go for, I am sorry if you didn't get this message.
I hope you manage to secure something again in the near future.
Best
Mike J
★★★★★ 5/5
GoogleMike and Vadim were faultless in the entire process of selling a property. They were exceptional at communicating and were always quick to deal with anything that arose. Considering we were in a slightly complicated chain, they were very good at managing the stress that comes with buying a property. They continuously chased solicitors when needed and I felt they genuinely cared to get the sale through. I couldn't recommend Aspire enough for their excellent service.
Kelsey · 27 October 2023
Agent replied · 26 October 2024
Hi Kelsey,
Thank you for taking the time to leave us a review, especially such a positive one! We aim to exceed client expectation every time we pick up the phone and in this case, it seems we have done just that. Hopefully you won't be moving for many years to come, but should you ever need us, don't hesitate to pick up the phone.
Wishing you happiness in your new home.
Best,
Mike
★★★★★ 5/5
GoogleI would like to thank Ed for his excellent support and professionalism. He was very helpful while assisting me with the process of obtaining the landlord’s permission to install fibre broadband. It’s always reassuring to deal with someone who is efficient and genuinely helpful.
Thank you for the great customer service, it is very much appreciated.
Marta · 23 March 2026
Agent replied · 14 April 2026
Hi Marta,
Thanks for such a lovely review. Ed has just completed his first month with us so hearing he is already making a positive impression is very encouraging.
Best,
Mike J
★★★★★ 5/5
GoogleI would like to say a huge thank you to Mike and his team at Aspire Residential. Moving can be very stressful, but Mike was brilliant with communication and went above and beyond with liasing with solicitors, which meant we were able to complete. Absolutely couldn't have done it without the advice and time given, which I am extremely grateful for. Thanks to Mike and all the staff at Aspire Residential. I would 100% recommend.
Carrie · 27 October 2023
Agent replied · 26 October 2024
Hi Carrie,
What a fantastic review, we are really grateful ! I am delighted we could finally get you moved.
If you need anything in the future, please do not hesitate to give us a call.
Best Wishes,
Mike
★★★★★ 5/5
GoogleI’m the one to usually leave a review but aspire residential have been absolutely fantastic and I couldn’t recommend them more.
My friend and I had been looking for a flat for a while but couldn’t find something that suited us as sharers. Aspire sped through the referencing process for us and managed to have us moved in within a couple of weeks from viewing. Thank you!
Amy · 13 December 2025
Agent replied · 14 April 2026
Hi Amy,
Thanks for such a wonderful review, we really appreciate you taking the time to write it.
We look forward to moving you in this week.
Best
Mike & the team
★★★★★ 5/5
GoogleI have to thank Mike, Talia and all the staff from Aspire Residential for all the support and hard work they have done for us during the sale of our property! They’re the ones who don’t come with excuses, only solutions.
During the sale process we received advice and support at every step we’ve done. When we were getting frustrated with the other parts involved, Mike’s saying was “Just leave it with me” and in no time we were getting everything resolved.
If everyone involved in the process would work like them, no one would be so stressed by it .
I can’t talk highly enough about everyone from Aspire Residential!PositiveResponsiveness, Quality, Professionalism, Value
Johny · 27 October 2022
Agent replied · 26 October 2024
Hi Ioan,
I am totally blown away your fantastic review, thank you so much ! We hit a few bumps in the road but I always knew we would get there in the end with a bit of persistence.
Wishing you and your wife all the best for the future !
Mike
★★★★★ 5/5
GoogleWonderful company always happy to help. Sarah is super at her job and quick at replying . 5 stars
Lauren · 14 October 2025
Agent replied · 14 April 2026
Hi Lauren,
Thanks for such a lovely review, we are really grateful for you taking the time to write it.
Best,
Mike
★★★★★ 5/5
GoogleRecently used Aspire for selling a property, and have been very impressed.
They are a great (small) team, who are all very friendly and helpful, and during the process, I'm sure I met most of them!
Rates were very reasonable with several levels of choice and commission. Not pushy in insisting that you have to use 'in house' solicitors, surveyors etc and free to choose, but their recommendations were very professional and good value.
Felt that they were definitely representing our interests and kept us informed all throughout. Everything was dealt with brilliantly (and there were some 'difficult' moments!).
I'd recommend anyone to give them a buzz to have a chat about property.
Thank you to all at Aspire!!PositiveResponsiveness, Quality, Professionalism, Value
KTC · 27 October 2021
Agent replied · 26 October 2024
Hi Kevin,
Thank you for such an amazing review.
I know the sale presented a few tough moments along the way, but I am so glad we could get it through for you both in the end.
We really appreciate you and Dawn choosing our services in the first instance, and if we can be of any help in the future please feel free to contact me personally.
Take care for the moment.
Mike
★★★★★ 5/5
GoogleWe have recently completed the sale of our flat and we couldn't have asked for a better Estate Agent service than Aspire.
Mike was excellent, fielded any and all questions, and worked hard to ensure that things were moving as quickly as possible and any complications were dealt with ASAP.
As first time sellers, we were fully supported all the way and never once felt pushed into anything we weren't sure about or left in the dark.
While we dealt with Mike primarily, we also just want to thank Natalie & Rob who fielded calls and performed viewings as well.
I'd happily use Aspire again and will definitely recommend them to anyone that's looking to move.
Thank you Aspire Residential.
Paul · 27 October 2021
Agent replied · 26 October 2024
Hi Paul,
Thank you for such a thoughtful review. It really makes a difference for us to hear your thoughts.
The whole team here are so pleased that we were able to help you with your move.
We wish you and Laura all the happiness in your new property.
Mike & the team at Aspire.
★★★★★ 5/5
GoogleFantastic experience with Aspire Lettings. I dealt with Robert from start to finish and couldn’t be happier. My situation may have been a little niche but he made it work, and made the whole process of moving home incredibly stress free (as stress free as moving home can be!). Very responsive, very professional but also very empathetic with fantastic people skills. Thank you so much Robert and all the team at Aspire, I can’t wait to start enjoying my new home :)
Crystal · 27 October 2021
Agent replied · 26 October 2024
Hello Crystal,
Thank you for your kind words.
I really hope you enjoy your new home and I am so glad that you are able to return to Lancing/Worthing, where you are closer to your family.
I am so pleased that I could help you move to the coast and I wish you all the happiness for your future.
If you need anything from us, please do not hesitate to contact me.
Rob
★★★★★ 5/5
Facebook5* experience from day one with aspire! It’s not often you can highly recommend estate agents but I truly can with aspire. We dealt with Mike the entire time and he was always on the ball, never had to push for anything to be done it was always sorted. We ended up putting our house in the market with aspire after going to see the house we wanted to buy that was up with aspire as we were so impressed with the viewing.
Elizabeth · 22 January 2021
Agent replied · 26 May 2023
Hi Libby,Thank you some much for your recommendation and comments, it means so much to us ! … See more
★★★★★ 5/5
GoogleAspire is the most reliable and professional estate agent I’ve ever used before, as have been a landlord for many years.
They are a small firm for sales and letting property, but they are really care for their customers. Rob is in charged letting, who was very helpful, he checked everything in the property for you to make sure everything is fine, let you know if there are any potentially problem.
In my case Rob found a problem with the toilet flashing, he tried to fix first which did last a month. when it needs proper repair, reported by tenant, he immediately found an affordable plumer to deal with it. so I don’t need worry about it.
On top of that, the most I’ve experienced and impressed is you would receive your rent on the same day that tenant had paid in. I definitely recommend them, and will continue to rely on the fully management, and have a peace in mind.
ViviPositiveResponsiveness, Quality, Professionalism, Value
Sunshine · 27 October 2020
Agent replied · 26 October 2024
Hello Vivi, thank you for such a great review. It was our pleasure to make sure we find the right tenant and to help you throughout the whole process. We guide all our landlords through the rental process to make sure that your property meets all the legal requirements to rent i.e. blinds are fitted correctly, EICR, EPC etc. are all in place with correct rating and dates. I do hope the new tenant enjoys your property for many years to come. If you ever need further assistance we are always here to help. Many thanks Rob
★★★★★ 5/5
GoogleMy partner and I recently moved rented properties as we weren’t happy with what we had. We spoke to Rob about what we were looking for and the areas we wanted to live. He was really helpful and got us viewings With exactly What we were after. We were unsuccessful with one that we wanted, but Rob came back to us with other properties he thought were better for us. Rob was extremely professional And didn’t give up. We are now in a perfect property and couldn’t be happier.
We have recommended Aspire residential on more than a few occasions as we were so happy with the service that was provided. We couldn’t be happier with Rob and Aspire.PositiveResponsiveness, Quality, Professionalism, Value
Ryan · 27 October 2020
Agent replied · 26 October 2024
Hi Ryan,
Thank you for such a great review. I am glad we could get you accommodated in the end after missing out on the first property.
Wishing you many happy years in your new home.
Rob
★★★★★ 5/5
GoogleUsed Aspire to sell my property. It was a very stressful journey due to issues with property I was buying. When needed, Mike Jones always contacted any party to get bits resolved. He has a calm nature which is vital in stressful situations it helped when I started to panic. Really lovely bunch of people at te office.
Tracey · 14 September 2025
Agent replied · 14 April 2026
Hi Tracey,
Thank you for such a wonderful review, we are really grateful. I hope you're settling in well to your new home.
Best wishes,
Mike
★★★★★ 5/5
GoogleMike was brilliant from beginning to end of the selling process of our parents bungalow. He and his team at Aspire were very helpful and quick to answer any questions we had. We would definitely recommend Aspire to anyone wanting to sell a property as they made it as quick and easy as possible.
Shar · 27 October 2023
Agent replied · 26 October 2024
Hi Sharon,
It's fantastic to hear you had such a good experience with the team here, I am really grateful that you took the time out of your day to leave us a review.
Wishing you and your family the best.
Mike
★★★★★ 5/5
GoogleWe were recommended to use Aspire Residential by the solicitor handling my Dad’s Estate. My Dad died at the end of June and everything was very hard to deal with, but Mike was very courteous and sympathetic to our needs. He has the right mix of professionalism and friendliness and has dealt with everything brilliantly so far. In fact, Dad’s house went up for sale one day and an offer was made and accepted the next! If you are looking for an excellent Estate Agency to sell your home, then I thoroughly recommend Aspire Residential. The staff are so friendly, they even help you get out of skips! 🤣
Helen · 28 October 2019
Agent replied · 26 October 2024
Hi Helen.
Thank you very much for your review.
We really strive to get the balance right, especially when dealing with delicate situations such family estates, but I am really pleased that you have found the service good. Selling your property in just under 24 hours is a new record for us, I guess the next challenge is securing a sale the same day (challenge accepted) ! I am glad you mentioned the skip, Natalie laughed when she read that this morning. I think I had best review our health and safety procedures when doing viewings haha.
Once again thank you for your review, it really means a lot to us.
Mike
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