Trusted Agent profile · Godalming
★★★★★
1,493 reviews across 2 platforms
Baverstock House, 93 High Street, Godalming, GU7 1AL, GU7 1AL
Part of Hamptons, see every office.
Hamptons's office in Godalming, at Baverstock House, is rated 4.3 out of 5 across 1,493 reviews on two platforms, including 68 Google reviews rated 5.0.
Tell us what you need and we'll put you in touch. Hamptons Godalming Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Godalming.
Every review we hold for the Godalming office, from every platform, shown as written. First names only.
5/5
TrustpilotJudy Palethorpe has give first-rate service.
Judy Palethorpe has managed our rental property over the last eighteen months and could not have been more helpful. She keeps us really well informed, reacts very promptly and offers sound advice when needed. She has made what could have been a very difficult period for us as straightforward as possible and we are extremely happy with the service both she and Hamptons have provided.
5/5
TrustpilotWe had an issue with our boiler
We had an issue with our boiler, Jennifer Powell made sure it was fixed really quickly! Thanks :)
5/5
TrustpilotHamptons/SamanthaHunt
I am very happy with Hamptons and have been with them for years. In particular Samantha Hunt is on the ball and always quick to inform me of any problems, and get them sorted ASAP. Highly recommended.
5/5
TrustpilotDawn is actual dynamite…
Dawn is actual dynamite when something needs sorting! Or even if I just have a silly question
5/5
TrustpilotBrilliant property manager!
As we lived abroad, it was very important to have a good property manager. Fortunately, Petrina has been brilliant. She has dealt with all the issues that have arisen over the years with great efficiency and care. I would definitely recommend her as a property manager!
5/5
GoogleHamptons in Godalming have truly earned every penny from the sale of my house. They are open, honest and patient - both with me as the seller and my buyer(s). Proactive too, so that I could focus on my day-job whilst they spoke to everyone in the chain - daily, with plenty of humour! By the end of the process you genuinely like the whole team.
Thank you for leaving us a review Paul. We are delighted to hear the team in Godalming made such a good impression and in particular that they were honest and proactive throughout your experience working with us. Feedback of this nature is very important to us and we look forward to making the whole team aware of your review, thank you again.
4/5
TrustpilotHamptons have looked after our flat for…
Hamptons have looked after our flat for many many years now...although I think the fees are high, (I think they are all expensive), the service has always been great. Recently we have had issues with a leak, and our service charge company have not been very helpful.. however Hamptons have been relentless in trying to help us with the issues, and keeping us informed.
5/5
TrustpilotGodalming team thank you
My thanks to the Godalming team for their help on the sale of my late step-mother's house. Jason Harvey, Andrew Blagden, Pippa Kilby, Sue and Emma were all very helpful especially as we were not living at the property.
5/5
TrustpilotA huge thanks to the lettings team
Sharon, Sophie, Lottie and Alison have been extremely supportive and helpful over the last few months. They have guided, advised and supported me about prospective tenants. Their calm and helpful manner helped me enormously when making decisions, and I am very pleased with the final outcome and tenancy we’ve agreed. I can’t thank the team enough.
5/5
TrustpilotAnca has been an amazing property…
Anca has been an amazing property manager. She always responds ASAP and communication has been really good!
5/5
TrustpilotProperty management services…
Delivering property management services for our 4 bedroom house Katie has been both professional, efficient and a pleasure to deal with. Her approach has been collaborative and fair with a view to satisfying both parties while keeping the property in the best condition possible.
5/5
TrustpilotI purchased a apartment in bushey ,the…
I purchased a apartment in bushey ,the developers Consero.there was a delay in moving because of covid and brexit,the girls who work for Hamptons were amazing they went further to help in any way,which was so not there job,you would really think they worked for conserio.I have been in for 4 months,and they are still helping in every way they go over and beyond to help always with a smile,I will miss them when they go to another site.Hamptons should be very proud of these girls.
5/5
TrustpilotHelpful, responsive and transparent!
Eloise has been our contact at Hamptons for the past 3 years and she has always been very helpful and responsive. We've always had transparency, all the way through the deposit return process and I'd definitely recommend working with her and Hamptons as a whole.
5/5
TrustpilotGreat experience with Hamptons,very…
Great experience with Hamptons,very professional and helpful.
4/5
TrustpilotMy new property Manager Ms Eunice Olagbegi
I am living in Hong Kong. All the property management are depends on the property manager, I found that the New Estate Manager is very helpful. Quick response and communicate with me and the tenant.
1/5
TrustpilotDO NOT USE RICHMOND HAMPTONS
DO NOT USE RICHMOND HAMPTONS. DAMIAN WASTED 2 AND HALF HOURS OF MINE AND MY PARTNERS TIME AND COST US MONEY TO JUST NOT SHOW UP FOR AN APPOINTMENT. WHEN WE FINALLY SPOKE TO HIM HE TOLD ME ONE EXCUSE AND MY PARTNER ANOTHER. AVOID AT ALL COSTS AS THEY WILL MAJORLY WASTE YOUR TIME AND MONEY. AND AVOID DAMIAN AT ALL COSTS.
Thank you for taking the time to provide us with your feedback. We understand a viewing on Saturday was cancelled and do appreciate this must have been frustrating for you and your partner. We are pleased to see however that Damian acted as swiftly as possible to make sure you were both made aware and immediately apologised for any inconvenience caused. Whilst the reasons for the cancellation were unfortunately outside of our control, we do recognise this would have been disappointing and would like to assure you that it would never be our intention to leave our customers feeling this way. We do however note the communications sent to Damian on Saturday and would like make it clear that whilst we absolutely understand the frustration and inconvenience you encountered, we will not tolerate any abusive or aggressive behaviour towards our staff.
5/5
TrustpilotA query
My recent phone call to Hamptons was promptly answered. The query I had was dealt with in a professional manner. Which is not a surprise as all my queries and issues regarding the property I’m renting are resolved quickly and with positive outcome. Super helpful team!
5/5
TrustpilotMy experience with Hamptons & Melanie Hudson
My experience with Hamptons from 2017 till this moment was very great. Also, I'd like to express my highly appreciation to Ms. Melanie Hudson for her immediate action and solve an important issue with my flat's electricity and many other issues with her quick response. Also, I've been communicated with Melanie for a long time, and she showed me her professionalism and elegance.
Thank you for leaving us a review, it is wonderful to receive such wonderful feedback about Melanie, we look forward to sharing this with her.
5/5
TrustpilotExcellent service and support in successfully achieving a sale
The Hamptons team in Caterham (Philip, Claire and Denise dealt with us) were very helpful in facilitating our house sale. We appreciated the way that they were able to identify a prospective purchaser so quickly, before the house went on the market, and we were very grateful to them for their involvement and support, not least when our initial attempt to purchase another property fell through. They helped our purchasers to stay with us while we found somewhere else. On the basis of our experience we would be happy to recommend Hamptons to anyone looking to sell their house.
5/5
TrustpilotI contacted Charlotte on line to report a leaking washing machine.
I contacted Charlotte on line to report a leaking washing machine. I received a reply advising that she had arranged for an engineer who contacted me that night and we arranged for him to visit the next day. He arrived on time and diagnosed the fault and luckily carried a spare on his van. All in all very good service and no mess.
4/5
TrustpilotVery good service
Sharon was always very present, quick to answer and really kind. We really appreciate all her work and effort.
5/5
TrustpilotGreat experience
Patryk Lehmann is a great person really professional hope he will remain our Property Manager
1/5
TrustpilotWARNING
WARNING: As a Landlord I will AVOID Hamptons like the plague from now on. They have totally botched up getting a deposit towards thousands in damage their tenant caused, ignored instructions and avoid answering the most simple questions we ask about getting £££ rent we are owed in arrears back. A costly mistake using Hamptons and a real headache.
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
4/5
TrustpilotDiligent Staff
We sold our property through the Stanmore Branch. All of the team under Darren were polite, diligent and hardworking. There was no unnecessary pressure and they were in constant contact. Once we sold our property Josh was particularly tenacious ensuring everything went to plan.
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Tell us what you need and we'll put you in touch. Hamptons Godalming Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Godalming.
