Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmazing start to finish!!
We had Stef who's communication was the best we've had with any estate agent, and she kept the whole process moving and kept everyone informed. We managed to buy our house in 61 days, a massive relief to our family who welcomed another little one 3 weeks later. A big thank you to Stef with her friendly warm manner and competence, and to the others involved from the Gloucester office!
Peter · 4 December 2025
Agent replied · 5 December 2025
Dear Peter, Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Stef and our Gloucester team. It’s fantastic that we could help you secure your new home in just 61 days, especially with your growing family. Your kind words about Stef’s communication and warmth mean a lot to us. Wishing you all the best and happiness in your new home.
★★★★★ 5/5
GoogleAn excellent service! Since the first communications between me and the Belvoir team, I was put at ease by their professionalism and speedy responses.
The staff, particularly the Lettings Manager Georgia Stevens, provided exceptionally clear information and guidance right from the first viewing through to my move-in! I can see why they are so popular and I would highly recommend their services to anyone considering moving in Gloucester.
Emma · 6 December 2025
Agent replied · 12 December 2025
Dear Emma, Thank you for your wonderful review! We’re thrilled to hear that you experienced our professionalism and prompt communication. Georgia and the team take great pride in providing clear guidance throughout the process, and your kind words are truly appreciated. We wish you all the best in your new home and appreciate your recommendation! Warm regards, The Belvoir Team
★★★★★ 5/5
GoogleStef has been fantastic throughout the whole process so far. Everything has been incredibly smooth and straightforward and I would highly recommend Stef and the rest of the team to anyone looking to sell stress free! As someone who worked in this industry for 8 years, I know how intense and difficult the process can be for the buyers, sellers, agents and conveyancers, but Belvoir have done themselves immensely proud in how they operate through the whole process.
Sammy · 3 June 2025
Agent replied · 6 June 2025
Hi Sammy,
Thank you so much for taking the time to share such a thoughtful and detailed review, it really means a lot to us. It’s especially rewarding to hear this from someone who has worked in the property industry and truly understands the complexities and pressures that come with the process. Stef will be absolutely thrilled to know that her efforts and approach made such a strong impression. We're firm believers that selling or buying a home doesn’t have to be overwhelming, and we’re proud to hear that your experience with us felt smooth and stress-free.
The fact that you’d recommend us so highly, knowing what goes on behind the scenes, is one of the best compliments we could ask for. We’re all delighted to have been able to support you and will be sure to pass on your kind words to the wider team. Wishing you all the very best moving forward, and please know you’re always welcome if we can help again in the future.
Warm regards,
The Belvoir Gloucester Team
★★★★★ 5/5
GoogleI recently purchased my house through Belvoir Gloucester and couldn't be happier with the experience. From start to finish, the communication was excellent, clear, timely, and reassuring every step of the way. Stef, in particular, went above and beyond to support me throughout the process. Nothing was ever too much trouble, and her friendly, professional approach made the whole journey so much smoother. I felt genuinely looked after. I would absolutely recommend Stef and the team to anyone looking to sell their home!
Ami · 30 April 2025
Agent replied · 1 May 2025
Thank you so much, Ami, for your wonderful review! We're delighted to hear you had such a positive experience with Belvoir Gloucester. Stef will be thrilled to know her support made such a difference during your home-buying journey. Providing clear, friendly, and professional service is what we aim for, and it’s fantastic to know we delivered. We truly appreciate your recommendation and wish you every happiness in your new home!
★★★★★ 5/5
GoogleAfter having a pretty unpleasant experience with another estate agent in Gloucester, Stefanie has turned my opinion upside down and has been incredible from the start. She is a very warm and friendly woman, first showing me around the house we are buying and then making time for my partner on a Saturday to see it, meaning her day was longer.
She has had brilliant communication throughout the process, pretty much replying instantly. This helps tremendously and keeps us informed on how the vendor is feeling on different things and has sorted any issues in a timely manner. Genuinely couldn’t recommend Stef/Belvoir enough!
Chloe · 26 April 2025
Agent replied · 27 April 2025
Thank you so much for your lovely review, Chloe! It truly means a lot to hear your kind words. We're so pleased Stef could help turn your experience around and make the process a more positive one for you and your partner. Stef said it was a pleasure showing you both around the property and was really glad she could accommodate your schedules, making sure you were both happy and confident in your decision is really important to us. Communication is key during these times, so we're thrilled to hear you found the updates and support helpful. Wishing you all the best as you move forward with your new home!
★★★★★ 5/5
GoogleI just wanted to say a huge thank you to Stefanie for being absolutely lovely throughout the whole process of getting my property online. From the very beginning, she’s been kind, approachable, and incredibly helpful, nothing has ever felt like too much trouble. She kept me updated every step of the way and really went above and beyond to promote the property in the best light. It’s been such a smooth and positive experience thanks to her, and I honestly couldn’t have asked for more. Highly recommend working with Stefanie, she’s a star!
Shannon · 19 April 2025
Agent replied · 22 April 2025
Thank you so much for your kind words!
It was a real pleasure helping you get your property online.
I'm so glad the process felt smooth and positive for you.
Wishing you all the best, your recommendation means the world!
★★★★★ 5/5
GoogleI've had a fantastic experience with Anthony and Stefanie at Belvoir Gloucester and couldn't be more pleased with the service they've provided.
Anthony supported me with a Managed Compliance service while my flats were being rented out. He was clearly very knowledgeable about the local market and always acted with professionalism and care. He carried out regular monthly inspections and provided detailed, helpful reports. Any maintenance issues were handled promptly and efficiently, and he was always quick to respond to any ad-hoc questions I had, nothing ever felt like too much trouble.
When I made the decision to sell the property, Stefanie took over seamlessly. She created excellent marketing materials that really showcased the property and arranged viewings almost immediately. The “For Sale” board was up the next day, viewings started within a few days, and a sale was agreed within a week, incredibly smooth and efficient! Throughout the process, Stefanie has kept me informed at every step and has been a pleasure to deal with.
Both Anthony and Stefanie have made the whole rental and sales journey easy and stress-free. I would highly recommend Belvoir Gloucester to anyone looking for a reliable and professional team to manage or sell their property.
Shiraz · 18 April 2025
Agent replied · 19 April 2025
Thank you so much, Shiraz, for your kind words and glowing review!
It’s been an absolute pleasure working with you throughout both the rental and sale of your property. Anthony is thrilled to hear that his knowledge and attention to detail helped make the management side smooth and stress-free, and he always aims to offer a level of service that makes landlords feel completely at ease. Regular updates, swift maintenance resolutions, and being readily available are key values we pride ourselves on, so it’s great to see those efforts reflected in your experience.
When it came time to sell, Stefanie was equally delighted to step in and ensure a seamless transition. She’s so pleased that the marketing, viewings, and swift sale met your expectations, and that you felt well-informed and supported every step of the way. Making things as easy and efficient as possible for our clients is exactly what we strive for.
We’re grateful you chose Belvoir Gloucester and truly appreciate your recommendation. Wishing you all the very best for the future, and please don’t hesitate to reach out if we can assist again down the line!
★★★★★ 5/5
GoogleWe are new tenants and couldn’t be happier with our experience working with Georgia and the team at Belvoir. From the very start, Georgia was professional, patient, and genuinely supportive. She guided us through every step of the process, answered all our questions clearly, and made what could have been a stressful move feel smooth and straightforward.
Alen · 13 December 2025
Agent replied · 16 December 2025
Dear Alen, Thank you so much for your wonderful feedback! We're thrilled to hear that Georgia and our team at Belvoir were able to make your move a smooth and enjoyable experience. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. Welcome to your new home, and please don’t hesitate to reach out if you need to. Wishing you a happy Christmas from Belvoir Gloucester
★★★★★ 5/5
GoogleI wanted to mention the very competent Belvoir Property consultant Stefanie Mutton who has been there with this purchase journey from the viewing up to the completion, Very professional, friendly and always available for all my queries and has been a good listener when I feel like I was so overwhelmed with the whole process. She never made me feel I was alone in my purchase journey. Belvoir is so lucky to have a very committed staff. What a Gem!. A million thank you Stef for all your help and the WELCOME TO YOUR HOME GIFTS!
Rachel · 16 March 2025
Agent replied · 18 March 2025
Thank you, Rachel, for your glowing review! We're thrilled to hear Stefanie provided outstanding support throughout your purchase journey. At Belvoir, we pride ourselves on our dedicated team members like Stefanie, who truly are gems. We're glad you felt listened to and supported every step of the way. Enjoy your new home and those welcome gifts.
★★★★★ 5/5
GoogleI'm a first time buyer, I had a viewing with Stef a few weeks ago. Whilst I ended up offering elsewhere, Stef was fantastic. She was authentic, genuinely helpful and trustworthy. I appreciated that she respected my contact preferences and followed up for feedback in a way that I didn't feel hassled. I will definitely be considering Belvoir to represent me when I eventually sell my house.
Jack · 13 August 2025
Agent replied · 14 August 2025
Hi Jack!
Thank you so much for taking the time to share your experience, especially as a first-time buyer, your perspective means a lot to us. We're glad Stef made your viewing feel personal and pressure-free, and that her follow-up was helpful without being too much.
Whenever you're ready to sell, it would be a real pleasure to work with you again, this time as a seller looking for dedicated support. In the meantime, best of luck with your new home, and please feel free to reach out anytime.
Warm regards,
The Belvoir Gloucester Team
★★★★★ 5/5
GoogleWe leased a property with Belvoir ( Georgia was our agent ) from Ireland whilst making the move to the UK. During this time we found Georgia and the Company to be so helpful towards our move. They Accommodated walkthrough videos, they were always there to help when we called or emailed, but most importantly, they were friendly and helped us all the way through the process so we could finaly make the move over into our new home. We picked up the keys and we were met with a taughtful welcome pack and the property was in immaculate condition. Myself and my family had a great experience with Georgia and the team and we would highly recommend them.
Garry · 27 February 2025
Agent replied · 7 January 2025
Dear Garry,
We're delighted to hear about your positive experience with Georgia and our team at Belvoir! It was our pleasure to assist you with your move from Ireland, and we're thrilled we could make the process seamless for you. Thank you for your kind words and recommendation. Welcome to your new home!
Warm regards,
The Belvoir Team
★★★★★ 5/5
GoogleI have dealt with Georgia (lettings manager) since 2021 when we moved in. From showing us around the property, promptly having paperwork ready for us to move in SUPER quick!
She has also been great at assisting with maintenance issues and having them sorted very quickly! Georgia is actually my favourite person to deal with when needing to contact Belvoir and she’s honestly BRILLIANT.
I couldn’t recommend Belvoir estate agents enough! But specifically, because she works there!
IBO · 6 April 2025
Agent replied · 9 April 2025
Thank you so much for your glowing review, Abdul! We're thrilled to hear about your positive experiences with Georgia and the swift service provided. It's always our aim to make your letting experience seamless and stress-free. Georgia is indeed a treasured member of our team, and we're glad she's made such a fantastic impression. We look forward to continuing to support you with
★★★★★ 5/5
GoogleI used Belvoir Gloucester to sell a house. Belvoir were very friendly, helpful, professional and supportive from start to completion. Stefanie came to the house and advised how to maximise the sale potential and value with a few tweaks to the property. This was very useful as I had no idea how to do this. When the house was on the market I was advised promptly of how everything was going and was sent a list of offers promptly. Once I had accepted an offer with no chain on either side I expected the sale to go through quick. However there were a few delays from the buyers side along the way. I really have to give a huge grateful thank you to Stefanie from Belvoir. Stefanie was so supportive and kept me going through the delays. Stefanie advised me of reasons for delays and kept the dialog going with myself and the other parties to completion. I had a lot of dialogue with Stefanie throughout the whole process and personally feel that the help and support received from Stefanie was over and above what I had expected. Stefanie has been so lovely and amazing throughout the whole process. Thank you so much for your support Stefanie.
Tracey · 20 February 2025
Agent replied · 21 February 2025
Dear Tracey,
We're thrilled to hear about your positive experience with Belvoir Gloucester and especially with Stefanie. Your kind words are greatly appreciated, and we're delighted that we could assist you effectively from start to finish. Thank you for choosing us to support your journey, and we're always here for any future property needs.
Warm regards, Belvoir Gloucester
★★★★★ 5/5
GoogleI had the absolute pleasure of working with Stefanie to sell my property, and I can honestly say that she went above and beyond in every aspect of the process. From the moment we first discussed the sale, Stefanie's professionalism and expertise were evident. She took the time to understand my needs and goals and provided thoughtful, tailored advice on how to position the property in the market.
Stefanie’s communication was outstanding throughout, keeping me updated regularly on viewings, feedback from potential buyers, and market trends. She was always available to answer any questions I had, and her proactive approach made me feel confident that I was in the best hands. She worked tirelessly to ensure my property was marketed effectively, and I was impressed with how she managed the negotiation process, getting me the best possible offer while making sure the deal went smoothly.
Her attention to detail, commitment to the sale, and calm and reassuring manner helped to make what could have been a stressful experience far easier. Thanks to Stefanie's hard work and dedication, my property sold quickly and at a great price. I wouldn't hesitate to recommend her to anyone looking for a top-notch estate agent who truly cares about getting the best results for her clients.
Sam · 13 February 2025
Agent replied · 21 February 2025
Dear Sam,
We’re absolutely delighted to hear about your positive experience with Stefanie. Your glowing review confirms the dedication we aim to provide. Stefanie embodies our core values, working tirelessly to deliver tailor-made advice and seamless transactions. We're thrilled that her efforts led to a swift and successful sale for you. Best wishes all at Belvoir Gloucester
★★★★★ 5/5
GoogleStephanie Mutton has consistently demonstrated exceptional competence in managing the lettings process. Her attention to detail ensures that all properties are presented at their best and marketed effectively. She excels in communication, maintaining clear and timely updates with both landlords and purchasers which significantly reduces any potential misunderstandings. Her comprehensive knowledge of the legal and regulatory framework pertaining to lettings guarantees compliance and offers peace of mind to all parties involved. I highly recommend Stephanie for her professionalism, dedication, and ability to navigate the complexities of the lettings market with ease and efficiency. She’s an absolute star.
Richard · 24 December 2024
Agent replied · 31 December 2024
Hi Richard, Many thanks for taking the time to review. Stef will be thrilled to see this. Thanks again.
★★★★★ 5/5
GoogleI literally cannot fault Stef and the team at belvoir. I initially rang to book a viewing of another and within only a matter of hours Stef was round at our house giving me a valuation for our property. She arrived on time, with a friendly smile and personable personality that made us trust her instantly. She had done her research before coming (even with only 4 hours notice!) and was able to give a valuation instantly after seeing out house. She explained exactly how she had come to the valuation and everything she explained was clear and understandable. We had a few other agents come to value our house and whilst they all valued it at exactly the same price, they just didn't have the personality of Stef, which made our decision to market with Belvoir the easiest one we've made yet!
Stef came round to our house to take pictures within only a matter of days and knowing we were keen to move things quickly she was able to get our house live on the market exceptionally fast - something that we are extremely grateful for as we'd already found our dream house! She was professional throughout but with the added benefit of being exceptionally patient with our toddler who wanted desperately to be 'helpful'- allowing him to help with the picture taking and just generally being involved as much as he could with the house moving process. We know this involvement will help him with the transition when we do move, and that's all due to Stef!
Within an hour of our house being on the market, we had a handful of viewings booked in and I've been massively surprised with how many viewings Stef has managed to draw in for us! In less than a week, we had an offer and we're so much closer to getting our dream house.
Throughout the whole process so far, Stef has kept us updated at every step and is so easy to get hold of which just makes this whole process so much easier.
We have now entered the stage of being in a chain and we have no doubt that this next few months will be exactly the same as the beginning of the process - smooth, reliable and exciting!
Stef is professional, reliable and just down right lovely and there is noone else we would trust to sell our house for us 💗
Thankyou Stef - you're one in a million!
Carina · 1 December 2024
Agent replied · 31 December 2024
Thanks so much for taking the time to review Carina. Its always a pleasure for Stef and the team to work in partnership with Buyers and Vendors who are pragmatic and realistic in their expectations of the buyer and selling process.
★★★★★ 1/5
GoogleI do not recommend Belvoir Estate Agents in Gloucester as they give conflicting advice. I called one of their agents for a house valuation and they gave me a certain figure and when my solicitor requested the valuation they gave them a different figure...a whopping 50K difference!!! Hello....house prices have gone up not down. Stephanie told my solicitor that i was given an online valuation as no one visited my property for a real live valuation. I queried this with Stephanie and told her that this is incorrect as I did have an Anthony come and view my property and gave me a real live valuation figure. If she had done her job properly and investigated this deeper and further she would have known this. I will never recommend this estate agent to anyone.
28.11.24 In response to the below i did not shout abuse to your team member. I merely expressed that I am not stupid to give a valuation to my solicitor based on an online figure which your team member relayed this information. My solicitor was not told that Anthony had visited the property.
Aysha · 1 December 2024
Agent replied · 31 December 2024
Many thanks for taking the time to review.
We appreciate your feedback and are sorry you are disappointed with the disparity in marketing prices, but respectfully disagree with your summary of the events.
As discussed, the first visit to the property was in early 2022 requested by you. We were contacted by another owner of the property over two and a half years later in late October of this year.
The first quarter of 2022 followed a year of Gloucester house prices rising monthly at an average of circa 10% annually. In comparison, the summer of this year saw three months of reversal in house prices at circa -0.5%*.
When we visited the property in early 2022 we indicated marketing prices in a 15% bracket as you were very bullish on the price to be achieved. This month, due to a softening in market sentiment and, as it turned out, negative growth, we lowered our marketing advice to a figure 10% lower than that of the lower figure advised in early 2022.
As with all Estate Agents, we are only able to offer ‘marketing advice’ to sell a property at an optimum value. This is in stark comparison to a ‘paid for Valuation’ which can only be provided by a Chartered Surveyor. The Estate Agent ‘marketing appraisal figure’ is often skewed upward by the aspirations of the Vendor in comparison to a Chartered Surveyors ‘Valuation’, commonly instructed by a Mortgage provider acting as a proxy for the buyer and focused around the assessment of suitable security against a loan.
We would also respectfully ask that you refrain from shouting abuse at team members over the phone when calling the office.
*Statistics available at ons.gov.uk
★★★★★ 4/5
GoogleStefanie was really good at keeping me updated on any news from my sellers solicitor regarding my purchase, she was always at the end of the telephone if I had any queries. It made the stress of house buying that little bit less stressful.
Great job!
Tania · 14 December 2025
Agent replied · 16 December 2025
Hi Tania,
Thank you so much for taking the time to leave such a lovely review. 🌟
We’re delighted to hear that Stefanie kept you well informed throughout your purchase and was always available to help with any queries. Buying a home can be stressful, so it’s great to know she helped make the process a little easier for you.
We’ll be sure to pass on your kind words to Stefanie. Wishing you all the best in your new home! 🏡✨
★★★★★ 5/5
GoogleI had a truly positive experience working with Belvoir from Gloucester, especially with Stefanie Mutton as my real estate agent.
From the initial contact to the final steps, the communication has been extremely clear, professional, and timely. I appreciated how attentive and helpful the team was througout the entire process. Thank you for the excellent service - I will gladly recommend Belvoir to others going forward!
George · 21 May 2025
Agent replied · 22 May 2025
Dear George,
Thank you so much for taking the time to leave such a thoughtful and generous review. We’re absolutely delighted to hear about your positive experience with Belvoir Gloucester, and especially pleased that Stefanie Mutton was able to support you so effectively throughout your real estate journey.
It’s incredibly rewarding to know that from your very first contact with us right through to the final stages, you found our communication clear, professional, and prompt. We believe that transparency and consistency are key to building trust and making the buying or letting process as smooth as possible, and it's fantastic to hear that this stood out to you.
Your kind words about our team’s attentiveness and helpfulness mean a great deal to us. At Belvoir Gloucester, we are committed to delivering not just a service, but an experience that is supportive, informed, and genuinely customer-focused. Stefanie is a valued member of our team, and we’ll be sure to pass along your lovely feedback to her, she’ll be thrilled to know she made such a positive impact.
Thank you once again for your recommendation, it truly is the highest compliment we could receive. Should you need any assistance in the future or have friends or family in need of trusted property advice, we’d be honoured to help.
Wishing you all the very best,
The Belvoir Gloucester Team
★★★★★ 5/5
GoogleStef was AMAZING throughout the process of buying my first property. She was so efficient, gave me updates and answered all my questions so quickly! I feel so grateful that she was there to help me - thank you SO much for everything Stef x
Amie · 11 December 2025
Agent replied · 12 December 2025
Thank you so much, Amie! It was an absolute pleasure helping you through your first home purchase. I’m thrilled to hear you felt supported and well-updated throughout the process. You asked all the right questions and made everything a joy from start to finish.
Wishing you all the happiness in your new home, and I’m always here if you need anything in the future. Thank you again for your lovely words! x
★★★★★ 5/5
GoogleOriginaally used Belvoir as our letting agents and their service led to us asking them to handle our sale. Very happy with excellent work by Stefanie Mutton at Belvoir Gloucester in selling our investment flat. Kept sane as 1st buyer fell short on mortgage funds, 2nd buyer pulled out after 1 day, and then a successful sale with the 3rd buyer. Always accessible and had answers. Highly recommended.
Ashley · 1 April 2025
Agent replied · 2 April 2025
Dear Ashley,
Thank you for your glowing review! We're thrilled that Stefanie's dedication and persistence ensured the successful sale of your investment property. Your high recommendation is greatly appreciated, and we look forward to assisting you again in the future.
Warm regards from all of us on the Belvoir Gloucester Team
★★★★★ 5/5
GoogleBelvoir have been very helpful and easy to use as a letting agent. From arranging a viewing to straight forward electronic signing of documents and easy key collection. Georgia and the team are easy to talk to and very informative. I’d happily recommend.
C · 15 December 2025
Agent replied · 16 December 2025
Hi C M,
Thank you for taking the time to leave such a great review. 🌟
We’re really pleased to hear that you found the whole process straightforward, from arranging your viewing through to signing documents and collecting keys. It’s especially lovely to hear your kind comments about Georgia and the team, we’ll be sure to pass those on.
Thank you for your recommendation, it’s very much appreciated! 😊
★★★★★ 5/5
GoogleI met Stefanie when viewing a property last week. She was very knowledgeable about the house and really empathised with our situation/lives. When doing the walk through it was like she loved the property just as much as I did which made me feel more confident in wanting the property. Georgia was also great, gave us the perfect amount of space when going for the second viewing and was just as friendly as Stefanie. Both great ladies!
Victoria · 14 November 2024
Agent replied · 31 December 2024
Thanks for taking the time to review Victoria, we really appreciate it the feedback.
★★★★★ 5/5
GoogleStefanie at Belvoir Gloucester was brilliant to work with during the purchase of my home. From first viewing right through to completion she was always available to answer any questions or queries I had - which as a first time buyer was very reassuring! Stefanie is professional, friendly and approachable and was excellent at ensuring I was kept up-to-date with everything going on. Many thanks to Stefanie and the team!
Becky · 4 February 2025
Agent replied · 11 January 2025
Lovely to see this review for Stefanie. She does her very best to accommodate buyers and vendors alike. Thanks for taking the time to review Becky.
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