Trusted Agent profile · Gloucester

Ashberry Homes Wales Gloucester reviews

4.4

★★★★★ Great

630 reviews across 2 platforms

Cheltenham Road East, Churchdown, Gloucester, GL3 1AE

Ashberry Homes Wales's office in Gloucester, at Cheltenham Road East, is rated 4.4 out of 5 across 630 reviews on two platforms, including 9 Google reviews rated 4.4.

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4.4 / 5

9

Reviews on Google

This office

Trustpilot logo

621

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Gloucester office, from every platform, shown as written. First names only.

5/5

Trustpilot

The sales rep on site was extremely…

The sales rep on site was extremely helpful and knowledgeable about their product. He provided information about customisation from the outset which has been helpful in giving us time to plan and fund extras we might want to make our new home more bespoke. He is also available to answer any questions we may have. Communication with office is good so far. Early days but so far so good.

Christine · 19 August 2020

5/5

Trustpilot

We’ve had 2 appointments to discuss the…

We’ve had 2 appointments to discuss the purchase of our new home, on both occasions staff were really helpful polite and very patient.

Andrew · 15 November 2022

Agent replied · 12 June 2024

Hello Andrew and thank you for taking the time to leave this great review. We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Team Ashberry

5/5

Trustpilot

Shirley has been so helpful and…

Shirley has been so helpful and understanding. Big decision purchasing a new house off plan and Shirley made is a pleasant experience

Joanne · 11 February 2020

5/5

Trustpilot

100% recommend

Really pleased with the service that Ashberry have offered throughout the process of buying our first house! They have been really helpful and nothing was ever too much to ask!100% recommend.

Ellie · 18 October 2021

Agent replied · 12 June 2024

Hello Ellie and thank you for your fantastic review, and congratulations on your new Ashberry home. We're really pleased to hear that you're happy with the service that you've received from our team at Middlebeck.Please be assured we will pass on this great feedback to your divisional team.Thank you again for your review, and for choosing Ashberry for your new home!Team Ashberry

5/5

Trustpilot

It was a smooth transaction

It was a smooth transaction, everybody involved was very welcoming and talked me through the whole process without leaving anything out which was great, great people great company I would recommend them to anyone

Elijah · 4 March 2021

Agent replied · 12 June 2024

Hello Elijah and thank you for your review, and for your fantastic feedback on your experience of buying a new Ashberry home! We're really pleased that you've had a great experience and are very grateful that you'd be happy to recommend us. Thank you for choosing Ashberry for your new home and we hope you enjoy every moment of settling in!Team Ashberry

5/5

Trustpilot

David at the callerton site made our…

David at the callerton site made our visit extremely pleasant, very informative and helpful, came away feeling we had been given all the information and options that were available. Can’t recommend highly enough.

G · 18 May 2021

Agent replied · 12 June 2024

Hello and thank you for your great review. We're so pleased to hear that you're impressed with the service that you've received from your Sales Advisor!Thank you again for your review, and for choosing Ashberry for your new home.Team Ashberry

5/5

Trustpilot

A big thank you to Mark

A big thank you to Mark at Royal Retreat Bicester, for being so helpful and acomodating to my needs.

Margaret · 24 November 2020

5/5

Trustpilot

Very nice ladies in the sales…

Very nice ladies in the sales department very helpful happy to answer any questions and get the extra information that you have asked for

Scott · 15 September 2022

Agent replied · 12 June 2024

Hello Scott and thank you for taking the time to leave this review! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Thanks, Team Ashberry

5/5

Trustpilot

Very helpful and informative

Very helpful and informative, so far very professional and extremely friendly.

Mark · 12 October 2023

Agent replied · 12 June 2024

Hello Mark and thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Team Ashberry

5/5

Trustpilot

Bekkie I love you ,

Ash berry homes Dunmow ! A sales girl named Bekkie , absolutely fantastic , knowledgeable, friendly ,Made the transaction smooth ,easy smashing personality ,top marks excellent

Jeffrey · 24 May 2022

Agent replied · 12 June 2024

Hello Jeffrey and thank you for your great review! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Thanks again, Team Ashberry

4/5

Trustpilot

Ashberry sales

Great help from Lisa our sales advisor who gave some great advice, making things clearer with no pressure placed on the sale. Some good incentives helped us with our final decision. Would be 5star if the price on our sales sheet had not gone up by £3000 when we returned to place our deposit a week later. Shame the price on our sales sheet could not be honoured.

Frank · 30 March 2020

5/5

Trustpilot

Great attention to detail from the team

Great attention to detail from the team at Ashbury homes.Deborah and Suzie have been great at Chesnut Grove in Ash Green and Karl the site manager has been great

Roberto · 11 November 2021

Agent replied · 12 June 2024

Hello Roberto and thank you so much for your great review. We're so pleased to read of your experience at our Chestnut Grove development and can't wait to share your review with your Sales Advisors Deborah and Suzie and site Manager Karl! We wish you all the best in your new Ashberry home! Team Ashberry

5/5

Trustpilot

Brilliant!

All the people we met were wonderful, considerate & informative. Great service. Thank you all!

Washing · 2 June 2023

Agent replied · 12 June 2024

Hello Debbie, thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Team Ashberry

5/5

Trustpilot

Very helpful at Ashberry

The team were very helpful both on the phone and with physical visits, looking forward to the new house!

Beverley · 24 January 2023

Agent replied · 12 June 2024

Hello Beverley, thank you for taking the time to leave this excellent review regarding the service you received from your sales team. We wish you all the best in your new Ashberry home, thanks again! Team Ashberry

5/5

Trustpilot

Up till now touch wood has been a good…

Up till now touch wood has been a good experience. Yet to complete and yet to move. Fingers crossed. Tracy been great.

William · 10 September 2022

Agent replied · 12 June 2024

Hello and thank you so much for taking the time to leave this review regarding your Sales Advisor, Tracy! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Thanks, Team Ashberry

5/5

Trustpilot

So far so good ..

So far so good ! Excellent customer service received from both Maria & James - Oakland’s Tamworth .. we are in the process of buying a new home and downsizing! Both Maria & James have been both professional and helpful in all aspects .. we are very happy that we have chosen an Ashberry homes and very much look forward to moving to our new home !

Paul · 18 February 2020

5/5

Trustpilot

Yasmin has been amazing with the…

Yasmin has been amazing with the process, we truly have been happy with the service she has provided.

Jennifer · 16 June 2020

5/5

Trustpilot

Andrew goes over and beyond to help and…

Andrew goes over and beyond to help and explain the process.

Sheila · 18 March 2025

5/5

Trustpilot

Nice experience both staff where very…

Nice experience both staff claire and maggie where very informative on our new build on initial sit down and chat with them so i am giving 5 stars for that.

Customermr · 18 May 2021

Agent replied · 12 June 2024

Hello and thank you for your great review. We're really pleased to hear that you're happy with the service that you've received from your Sales Advisors at your development!Thank you again for your review, and for choosing Ashberry for your new home.Team Ashberry

5/5

Trustpilot

Becky is the one

Becky is the one! This Lady has helped us all the way excellent and professional.

Gurwariam · 21 January 2021

5/5

Trustpilot

Jess the site manager

Jess the site manager On the Fordham site is fantastic at her trade where it be communication or ideas . An asset indeed .

SIMON · 13 April 2022

Agent replied · 12 June 2024

Hello Simon, thank you so much for your fantastic review and congratulations on your new Ashberry home!We're so pleased to hear about the service you received from your Site Manager, Jess.Please be assured your kind feedback will be passed along to your divisional team.We wish you the best for the rest of your journey into your new home.Team Ashberry

5/5

Trustpilot

Great I would recommend

In the process of buying a new build as a first time buyer with my wife so far everything is going well and very helpful team at ashberryhomes

Hayden · 27 August 2021

Agent replied · 12 June 2024

Hello Hayden, thank you so much for your review and congratulations on reserving your new Ashberry home!We're delighted to hear that you've found the team very helpful at Cherry Meadow and we're looking forward to sharing your kind comments with your divisional team.Thank you again for your review! Team Ashberry

5/5

Trustpilot

Cherry Meadows

Adam our sale advisor was fantastic from the beginning of reserving until completion. He's very informative and also a lovely person. Thank you once again Adam for all your help.

Rushene · 30 March 2021

Agent replied · 12 June 2024

Hello Rushene and thank you for your review, and for sharing your wonderful feedback for your Sales Advisor! We're delighted to read that you've had a fantastic experience and will make sure that he sees your very kind comments.Thank you again for your review, and for choosing a beautiful new home with Ashberry! Team Ashberry

5/5

Trustpilot

Ashberry are excellent house builders…

Ashberry are excellent house builders with a fabulous sales team at Moorfields in killingworth. Special thanks to tracy who led us step by step through the whole process.

Graham · 15 August 2021

Agent replied · 12 June 2024

Hello Graham and thank you for your review!We are so pleased to receive such fantastic feedback and are really pleased that you've had a great experience with us. Please be assured we will be passing this on to Tracy at Moorfields View as well as the rest of your divisional team!Thank you for choosing Ashberry for your new home and we hope you enjoy every moment of settling in!Team Ashberry

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