Trusted Agent profile · Gloucester
★★★★★
629 reviews across 2 platforms
Cheltenham Road East, Churchdown, Gloucester, GL3 1AE
Ashberry Homes Wales's office in Gloucester, at Cheltenham Road East, is rated 4.4 out of 5 across 629 reviews on two platforms, including 9 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Ashberry Homes Wales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gloucester.
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
5/5
TrustpilotYasmin has been amazing every step of…
Yasmin has been amazing every step of the way so far keeping us updated to know what is going on with everything. Especially with the social distancing they have been very professional to keep us all safe!
5/5
TrustpilotI’m a first time buyer
I’m a first time buyer currently going through the process and so far things have been super smooth. I’ve been kept in the loop of progress constantly which has kept everything pretty painless so far. Special shout-out to Olivia on the Stockfield View estate who has been fab!
Hello and thank you for your review!We are so pleased to receive such fantastic feedback about our team and your experience of buying a new Ashberry home!Please be assured we will be passing this on to Olivia and the rest of the divisional team.Thank you for choosing Ashberry for your new home and we hope you are enjoying every moment of settling in!Team Ashberry
5/5
TrustpilotStaff have been amazing through the…
Staff have been amazing through the whole process. They made everything so easy for us, as we’re first time buyers. Couldn’t rate them high enough!
Hello Kaya and thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Team Ashberry
5/5
TrustpilotAshberry have been so helpful and…
Ashberry have been so helpful and supportive since day one! We have a beautiful home thank to these guys. The customer service is amazing and have helped us throughout ! Would highly recommend Ashberry and their team! 6 Taylor CloseJazmine
Hello Jazmine and thank you for taking the time to leave this review. We really appreciate you taking the time to get in touch and wish you all the best in your new Ashberry home! Many thanks, Team Ashberry
5/5
TrustpilotPurchasing a home was so easy
Purchasing a home was so easy, we loved the property and within a week we reserved it and made all of our choices. I cannot fault the developers and the property manager explained everything really well.Thank you for the amazing service and for helping us find our first home.
Hello Eleni and thank you for your review, and congratulations on reserving your new Ashberry home!It's wonderful to hear that you've had a great experience with us so far and we hope you'll come back and leave another great review for us when you're settled in to your new home.Many thanks again, Team Ashberry
5/5
TrustpilotExcellent customer service
Excellent customer service. The quality of the build and the finish, is first class. Very informative meeting with the builder. I would definitely recommend to friends and family, if they are thinking of buying.
Hello Margaret, thank you for this amazing review. We are delighted to hear of your experience and would like to take this opportunity to wish you all the best in your new Ashberry Home. Thanks Again, Team Ashberry!
3/5
TrustpilotGarde's door is poor
Garde's door is poor; quality is poor; customer service is poor
Hello and thank you for taking the time to leave this review. Please be assured that your concerns have been passed along for investigation to your divisional team. Many thanks, Team Ashberry
5/5
TrustpilotVery informative and helpful
Hello Jud, thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Team Ashberry
5/5
TrustpilotHaven’t exchanged yet but very pleased…
Haven’t exchanged yet but very pleased with the service. Shame we didn’t get carpet included but overall very happy. Very pleased with Shirley and her dedication to helping us make this as smooth as possible. Kind, caring and professional feel very happy in her capable hands.
Hello Alice and thank you for your review, and for sharing your positive feedback on your experience with us so far, and the great service that you've received from your Sales Advisor, Shirley!We hope we can look forward to another great review from you when you're settled in to your new Ashberry home!Thank you again for your review, and for choosing Ashberry for your new home. Team Ashberry
5/5
TrustpilotRecommend to all who looking for…
Recommend to all who looking for pleasure friendly and no stress purchase dream home
Hello Wojtek and thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Team Ashberry
5/5
TrustpilotThorn Road- Houghton Regis
Amazing service when purchasing the property, Heather and Rachael (from Thorn Road, Houghton Regis) were really positive and helpful when we were making final decisions. Heather in particular was so patient when my partner and I were choosing looks for the house (tiles flooring etc). I would say the only negative was that my partner and I had been looking at a set properties/ plots since August, but the plots we wanted hadn’t been released until Nov/Dec. However, even though we were subscribed to the set of plots/properties we hadn’t been informed that the properties/plots had become available, which caused a worry between us for 4/5 months.I felt that I was being persistent (annoying) ringing the line at Houghton Regis with no answer, it was only until I rang the head office did I eventually get a call back.But I really couldn’t fault the positive experience we had once we did reserve a property and all the extra help we received- thank you so much, we are so excited and grateful for all the help.
5/5
TrustpilotSimply perfect
My partner and I are first time buyers and we cannot fault the service and efforts from Chrissie. She has been wonderful- offering us any help and advice we need, asking questions and always being on the other end of the phone! Thank you!
Hello Gabriella and thank you for your review!We are so pleased to receive such fantastic feedback about our team and your experience of buying a new Ashberry home!We're really pleased that you've had a great experience and that you have took the time to leave us this feedback. Please be assured we will be passing this on to Chrissie and the rest of the divisional team.Thank you for choosing Ashberry for your new home and we hope you are enjoying every moment of settling in!Team Ashberry
5/5
TrustpilotBest Customer Experience From Becky!
Becky has provided one of the best customer experiences I have known. I ask so many questions and she is always happy to help. She always addresses any worries I may have about the house or the buying process. She creates a happy and comforting environment which puts me at ease - I cannot wait for my house and I will recommend Ashberry Homes and Becky to anyone!! (Beaumont Park Development)
5/5
TrustpilotSales advisors
Personal touches by sales advisor, always keeping us up to date with situation as we were looking to buy. We’ve not moved in yet but she sends us pictures of the build.
Hello and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry
4/5
TrustpilotHi there
Hi there, We are so thankful to know Nilesh who really help us a lot. We almost lost the property if not for him.An agent from Bairstoweves who did not like us much, thats what we think, wanted to give the unit to other party who can give much more than the price we knew which is £291, 995. We did not really realized that the property is in auction that we need give a higher offer. Anyway to the cut it short, my husband ask help from Adam from Bellway where we also have interest in the houses before, to send our message to Nilesh who we talk to last year and discussed everything to us but it is just that we are not financially ready that time. From there we are able to have the property with their kindness and understanding of everything. We really appreciate all their help.
5/5
TrustpilotCustomer Service will always be the…
Customer Service will always be the main factor in any sort of business deals. No matter how much an item cost, good service can make it seem priceless. Ashberry Homes so far are awesome
Hello and thank you for taking the time to leave this fantastic review! We wish you all the best in your new Ashberry home. Thanks again, Team Ashberry
5/5
TrustpilotGreat Service
Karen and Anna have been great! They’ve done us a great deal on a new house and we can’t wait for everything to be sorted and move in later this year!
Hello Daniel, thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisors Karen & Anna! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Thanks again, Team Ashberry
1/5
TrustpilotIf you fancy a leaky house then you are…
If you fancy a leaky house then you are welcome
Hello Hayder and thank you for your review. We're sorry to read of your concerns. This isn't the type of feedback we hope to receive, and we'd like to look into this matter further. We've requested some further details and we'd appreciate if you could please provide these details as soon as possible. We will require your development name and plot details please. Many thanks, Team Ashberry
5/5
TrustpilotWe felt so supported the whole way…
We felt so supported the whole way through our purchase! Chrissy has been amazing and we can’t wait to move in… thank you!
5/5
TrustpilotFantastic service and a huge Thankyou…
Fantastic service and a huge Thankyou to Tracy Martin for helping us to purchase our new home. Tracy you were wonderful and very patient with John and myself aNd you made such a difficult decision very easy and smooth x
Hello Julie and thank you for your fantastic review, and congratulations on your new Ashberry home.We're really pleased to hear that you're happy with the service that you've received from your Sales Advisor Tracy, at Moorfields View.This is the type of feedback that we strive to ensure we receive.Please be assured we will pass on this great feedback to your divisional team.Thank you again for your review, and for choosing Ashberry for your new home!Team Ashberry
5/5
TrustpilotAbsolute fantastic service
Absolute fantastic service. Sharon went out of her way to help us and been so helpful. Nothing was was too much trouble and we look forward to moving into our new home!!
5/5
TrustpilotCustomer Service
I’d like to say that I had a very good experience with Ashberry during my two visits. I haven’t yet finished my transaction but this far it’s been A1.
Hello Shaun and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry
5/5
TrustpilotThe sales person was really good at her job.
The sales person was really good at her job, she answered every question we asked her and was very knowledgable in all the aspects of the plot we were looking at.
Hello Colin, thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Thanks again, Team Ashberry!
5/5
TrustpilotOutstanding service
I saw a lovely 3 bedroom house, booked an appointment post financial qualification and was able to reserve my home. The Ashberry sales representative was amazing and explicitly enlightened me on the development. Am happy I chose Asberry Homes being a dirst time buyer
Hello and thank you for your review, and for letting us know about your great experience of reserving your new home with Ashberry! We're so pleased to hear that you received amazing service from our Sales Advisor and have found your perfect home with us.Thank you so much for your review, and for choosing Ashberry!Team Ashberry
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Ashberry Homes Wales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gloucester.
