Trusted Agent profile · Gloucester

Andrews Letting and Management reviews in Gloucester

4.7

★★★★★ Excellent

2,473 reviews across 2 platforms

5 Worcester Street, Gloucester, GL1 3AJ

Part of Andrews, see every office.

Andrews's office in Gloucester, at 5 Worcester Street, is rated 4.7 out of 5 across 2,473 reviews on two platforms, including 330 Google reviews rated 4.7.

Google logo

4.7 / 5

330

Reviews on Google

This office

Trustpilot logo

2,143

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Gloucester office, from every platform, shown as written. First names only.

1/5

Trustpilot

criminal

What this company tries to get away with is criminal. They find any excuse not to deal with issues at a property and try to grab money from you at any given opportunity. Customer service is abysmal and your concerns are ignored. Look elsewhere! Would give zero if I could.

Adam · 25 April 2019

5/5

Trustpilot

The service from Andrews was amazing…

The service from Andrews was amazing sumita was very supportive from start to finish transition smoothly. The entire team should be proud, service was excellent ! Good work all round.

Jay · 27 February 2023

5/5

Trustpilot

Advisor meeting!

Had an advisor meeting with Mr Mukul Mehta and it was really helpful! Made me understand all the questions i had in mind. Really great experience.

Fatos · 25 June 2023

5/5

Trustpilot

I had a very positive experience…

I had a very positive experience renting a property through Edivania, who was incredibly helpful and professional in helping my partner and I find a perfect property! All communications was promptly and transparent. Highly recommended!

Aline · 19 July 2022

5/5

Trustpilot

Great property agents -

We’ve had Andrews looking after our properties for many years. They are always professional, effective and enjoyable to work with - happy to recommend them

Paul · 1 July 2023

5/5

Trustpilot

I am extremily happy with the service…

I am extremily happy with the service with the lettings team. Sumita and Alberto have provided an exceptional answer professional service throughout the process. They follow through what they say they will do and provide regular updates.

Mong · 7 April 2022

5/5

Trustpilot

Property Sale!!

Brian from Andrews was very professional from start to finish. I was kept updated all along the way and am very pleased with the service I have received.

David · 24 March 2023

5/5

Trustpilot

Nancy Henley

I was shown around today by Nancy Henley who was very helpful and took the time to explain around the property, the location, nearby facilities and also a rental potential amount as wellThank you

Dillip · 13 August 2022

5/5

Trustpilot

We have been using Andrews for the rental of our property

We have been using Andrews for a few years now and can honestly say that the service we have received has been exceptional, particularly with Steve Edwards who is currently dealing with our rental service

Nicky · 30 June 2022

5/5

Trustpilot

Really friendly and efficient team.

Really friendly and efficient team.Special shout-out to James who helped us find our new home and was really great with guiding us with the whole application process.

Kelly · 21 April 2023

5/5

Trustpilot

Molly branch manager has been…

Molly branch manager has been absolutely brilliant and fantastic which is very important to anyone especially if you are a first time landlord.

Valentine · 8 August 2023

5/5

Trustpilot

Awesome experience with Molly

Awesome experience with Molly, an agent, she was so professional and helpful. I will definitely recommend Andrews, as this is the smoothest experience I have had.

Eshe · 29 April 2023

5/5

Trustpilot

First class service from Sabah

Sabah, our property manager, managed to expedite my buildings insurance claim in an efficient and professional manner, resulting in Aviva agreeing to settle my claim within a day of receiving notification and supporting evidence.A great result!Jim

Jim · 2 April 2022

5/5

Trustpilot

Had a great viewing today where I was…

Had a great viewing today where I was made to feel very comfortable and Shannon and downend branch was super helpful! Thank you

Maryam · 21 July 2023

5/5

Trustpilot

The nicest people in the world

The nicest people in the world. Recently secured a rental property with them, James and Eleanor especially said they couldn't be happier for myself and my partner

George · 18 March 2023

1/5

Google

A total joke and a waste of time. Went there and was not helped or even called back after assurance that it will happen once the right team will be back in the office. Better go to somebody else who actually is interested in dealing with customers.

Rademena · 16 June 2019

5/5

Trustpilot

I had a great experience yesterday with…

I had a great experience yesterday with Andrew, Ms shannon Bird provided me a viewing on time with proper guidance and explanation.

Manoj · 1 August 2023

5/5

Trustpilot

House hunting an enjoyable experience

Intelligent helpful cheerful informative throughout the process; actually made house hunting a pleasant and rewarding experience with professional help and advice throughout

ALFRED · 28 July 2023

1/5

Google

I made appointment for viewing, they call me to confirm the appointment, I travelled 1 hour to Gloucester and 20min. befor this time they send me a message "Sorry we no longer have access into the property." DON'T LOSE YOUR TIME with this agency.

Morhio · 15 June 2020

1/5

Trustpilot

Really bad agency

Really bad agency ! Avoid at all costs .Had a booking for a viewing programmed , they called to confirm in the night and in the day of the viewing they cancelled saying there are too many viewers . Very unprofessional.

MIHAITA · 27 February 2021

1/5

Google

A total joke and a waste of time. Went there and was not helped or even called back after assurance that it will happen once the right team will be back in the office. Better go to somebody else who actually is interested in dealing with customers.

D · 13 December 2018

5/5

Trustpilot

Amazing

I had a nice experience today with Shannon viewing a lovely apartment. She was very friendly yet professional and answered all my questions.

Maram · 15 June 2023

5/5

Trustpilot

Helpful and communicative

These chaps were super helpful in helping my Aunt Jennifer and Uncle Lenny sell one property and buy another.The made the process as quick and easy as possible, and maintained good communication all through out.

PH · 22 February 2022

5/5

Trustpilot

It was nice to meet the lovely lady…

It was nice to meet the lovely lady Nancy Henley. And she explained and gave us the full details about the property. We really appreciate her fashion over the marketing.

Anu · 2 October 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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