Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe were helped massively by Rebekah…
We were helped massively by Rebekah from Andrews in Downend, she helped me and my partner find a rented property very quickly and was such help and really friendly, and was keeping in contact constantly, thankyou.
Grace · 14 May 2026
Agent replied · 5 June 2026
Hi Grace, thank you for your wonderful feedback! We're thrilled to hear that Rebekah provided excellent service in finding your rental property. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes in your new home!
★★★★★ 5/5
TrustpilotGreat experience working with Karolina and Andrew’s.
Working with Karolina was an excellent experience. She is organized, immediately responsive and highly professional in all
Rory · 4 June 2026
★★★★★ 5/5
TrustpilotGreat experience as purchasers
We bought a property listed with this agent. Whilst has taken a long time to complete the sale, this is not the fault of Andrews, and Emma and her team have been great at keeping in touch with us, and have been very proactive in keeping things moving.
Laura · 18 July 2024
Agent replied · 23 August 2024
Hi Laura, thank you for the five star review. Fantastic to see that Emma and the team kept everything going for you throughout the transaction. Thanks again, Rhys
★★★★★ 5/5
TrustpilotGreat service!
Each time I had issues with the property I rent, Andrews has shown great responsiveness and availability.Recently had to report some plumbing problems but communication with property manager Louis Gonella has been good and the support required was promptly offered!
Deborah · 20 November 2024
Agent replied · 24 December 2024
Hi Deborah, thank you for your kind words! We're delighted to hear that Louis and our team have been responsive and helpful with your plumbing issues. We appreciate your feedback! Best wishes, Jake
★★★★★ 5/5
TrustpilotGreat home show around!
Isabelle was a lovely friendly lady who was very happy to show us around a property we were very interested in. She answered all the questions we had asked and gave us a few pointers/tips with renting. We felt welcome and appreciated from the point of arrival. Thankyou so much Isabelle! (Downend Branch). X
Belinda · 25 March 2024
Agent replied · 12 June 2024
Hi Belinda, what a lovely review! Amazing to see that Isabelle from Andrews Downend created such a positive experience for you. Thanks, Rhys
★★★★★ 5/5
TrustpilotExcellent experience
Excellent experience from start to finish. Isaac was knowledgeable and professional and knew exactly what needed to be done to get our house sold, for the right price. Honest and trustworthy, we had an offer in just 6 days and completed in a little over 6 weeks (using Andrews recommended solicitors) Would highly recommend.
Felicity · 22 March 2024
Agent replied · 12 June 2024
Hi Felicity, thank you for taking the time to leave us a review. Fantastic to see that Isaac was able to help you each step of the way through your sale and it's amazing to see everything went through in such a short space of time. Thanks again, Rhys
★★★★★ 5/5
TrustpilotThe service with Andrews was amazing
The service with Andrews was amazing, Nicole was so attentive and made sure I had everything I needed. It has never been so easy to rent with a company and have everything sorted out in a week was incredible! I couldn’t be happier
Martha · 30 September 2024
Agent replied · 24 December 2024
Thank you, Martha! We're thrilled to hear about your positive experience with Nicole and our team. Your satisfaction is our priority, and we're glad we could make the process smooth and efficient for you. Enjoy your new home!
★★★★★ 5/5
TrustpilotRaluca on the lettings/building…
Raluca on the lettings/building management team is always so responsive, kind and most importantly gets everything done promptly! As a landlord myself as well as tenant here in the UK I understand how demanding the role can be. Raluca is a great asset to Andrews!
Matt · 28 August 2024
Agent replied · 24 December 2024
Thank you, Matt! We're thrilled to hear about your positive experience with Raluca. She truly is an asset to our team, and your kind words mean a lot to us.
★★★★★ 5/5
TrustpilotAndrews is a very professional agency…
Andrews is a very professional agency who are very responsive and assist when required. It is a pleasure dealing with actual people who understand and genuinely willing to assist as opposed to an automated telephone service. A special thanks to Greg who is very helpful and friendly.
Lou · 23 July 2024
Agent replied · 23 August 2024
Hi Lou, thank you for the five star review. Fantastic to see that Greg was helpful to you in your dealings with us. Thanks, Rhys
★★★★★ 5/5
TrustpilotShamiya was very professional but also…
Shamiya was very professional but also gave great insight into the property we viewed. She made us feel at home straight away, she was very knowledgeable and answered all our questions very clearly. I would definitely use the same Andrews branch again.So thank you to the team 🙏
Ashley · 5 July 2024
Agent replied · 23 August 2024
Hi Ashley, thank you for the five star review. Fantastic to see that Shamiya has been so helpful to you and made your viewing experience and enjoyable one. Thanks, Rhys
★★★★★ 5/5
TrustpilotShannon in the Clifton branch has been…
Shannon in the Clifton branch has been great at handling all my questions and issues with regards to being a landlord so I can’t recommend them enough. Great service as always. Thanks for the help.
Adam · 11 May 2026
Agent replied · 5 June 2026
Hi Adam, thank you for your wonderful feedback! We're thrilled to hear Shannon provided excellent service. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotHighly recommend Andrew’s
Highly recommend Andrew’s, cannot fault the team at the Southville branch, competent throughout whole process. Fast, reliable, competent and trustworthy. The whole team there are exceptional, a huge thanks to Lisa who made the whole process less stressful, I wouldn’t use any other agent moving forward.
Collette · 30 July 2024
Agent replied · 23 August 2024
Thank you, Collette! We're thrilled to hear about your positive experience with our Southville branch. Lisa and the team will be delighted to know they made your process smooth and stress-free. We look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotI was surprised when one of the agents…
I was surprised when one of the agents got back to me after I dropped a voice mail, honestly I wasn't that based on my previous experience with property agents. Shamiya was also pleasant, She took her time to give explanations about the property and answer question.
Ibukun · 12 July 2024
Agent replied · 23 August 2024
Hi Ibukun, fantastic to see that you got the level or service and support you needed when looking for your new home. Thanks, Rhys
★★★★★ 5/5
TrustpilotGurmit has always been very helpful and…
Gurmit has always been very helpful and professional with everything. I recently had a minor leak in the property that I rent. This was fixed in a very short period of time.
Helen · 31 May 2026
Agent replied · 5 June 2026
Dear Helen,
Thank you for your wonderful feedback! We're delighted to hear about your positive experience with Gurmit and our team. Your satisfaction is our priority, and we’re glad we could assist you promptly.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotAbsolutely amazing and very…
Absolutely amazing and very professional.I mainly dealt with Issac and Rana, although everyone in the office is very welcoming and chatty.Great customer service skills too.Updated constantly! It’s was such a smooth experience Thank you guys so much!
Debbie · 12 December 2024
Agent replied · 24 December 2024
Thank you, Debbie! We're thrilled to hear about your smooth experience with Issac, Rana, and our team. Your kind words mean a lot to us. We look forward to helping you again! Best wishes, Jake
★★★★★ 5/5
TrustpilotWe recently purchased our first…
We recently purchased our first property together in Reigate, which as a young couple was extremely daunting. Isaac was especially supportive and could not have been more helpful throughout the entire process. I would definitely recommend Andrews if looking to buy a property in this area!
Alex · 20 July 2024
Agent replied · 23 August 2024
Hi Alex, thanks for the review. Congratulations on buying your first home! We fully understand that buying a home can be a daunting task, especially your first, so it's amazing to see that Isaac was so supportive to you throughout your experience with us. Thanks, Rhys
★★★★★ 4/5
TrustpilotWe bought a house in Stoke Gifford with…
We bought a house in Stoke Gifford with the help of Nick and Bethany and the experience was good.
Jaya · 26 August 2026
Agent replied · 23 September 2026
Dear Jaya , , thank you for your positive feedback! We're delighted to hear that Nick and Bethany made your home-buying experience in Stoke Gifford enjoyable. Your satisfaction is important to us, and we appreciate your 4-star rating. Best wishes in your new home , Lisa
★★★★★ 5/5
TrustpilotGreat first time buyers experience with Kalie Vallis
Our estate agent Kalie Vallis at the Keynsham branch has been amazing. As first time buyers my partner and I were completely new to the buying process but Kalie has been so helpful every step of the way, promptly replying to emails and always being available for a phone call. Thank you Kalie!
Luke · 4 March 2024
Agent replied · 12 June 2024
Hi Luke, thank you for taking the time to write a five star review. Fantastic to hear Kalie has been amazing and helped you every step of the way during your property hunt as first time buyers, I am so happy she could help. Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotGreat Experience in Reigate
We had a wonderful experience buying a property through Andrews in Reigate. Isaac was a superstar and was great at mediating the sale and pushing the pace to keep things on track. The only downside is that now that we've completed it's a shame I won't get to catch up with Isaac every week. Such a nice guy.
Amar · 8 November 2023
Agent replied · 12 June 2024
Hi Amar, thank you for the review. Brilliant to see that the team on Reigate have been pushing your sale through.We know Isaac works really hard and builds great relationships with customers so it's great to see a review like yours. Thanks, Rhys
★★★★★ 5/5
TrustpilotHonest,professional,efficient at all times
Excellent communication, honest and professional advice right from the beginning, very approachable at every level and they did exactly what they said based on knowledge and experience from the outset. They were able to arrange additional services such as house clearance, also of a very high standard. Emma Mussert was instrumental in ensuring communication and follow-through. I highly recommend Andrews.
The · 20 September 2023
Agent replied · 12 June 2024
What a great read! We are so pleased you had a great experience with our Bath office and that we were able to assist through every step of your journey, providing honest updates along the way. We know Emma takes extreme pride in her work and getting the best for all our customer, she will be over the moon with your fantastic review of her efforts. Thank you, Rhys.
★★★★★ 5/5
TrustpilotAndrews Crawley and Horley Team
Maria Tracey and Ed really listened to what I was in search for and worked tirelessly to help me find my ideal property in the Horley area...Thanks to their perseveranceI now have somewhere I can call home Thanks Guys!
Amaechi · 29 October 2024
Agent replied · 24 December 2024
Thank you, Amaechi! We're thrilled to hear that Maria and Ed could help you find your ideal home in Horley. Your kind words mean a lot to us! Best wishes , Lisa
★★★★★ 5/5
GoogleI had a property viewing today and was met by Shannon, who was absolutely wonderful. Provided me with all the information I needed to know, had no problem answering any questions I had and was genuinely lovely to talk to. I'm very satisfied with my experience today ☺️
Courtney · 14 January 2026
Agent replied · 14 January 2026
Hi Courtney, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Shannon. Your satisfaction is our priority, and we're glad she could assist you so well. We look forward to helping you again in the future! 😊 Best wishes , Lisa …
★★★★★ 5/5
TrustpilotHands on style
Tanya was very straightforward to deal with. She was a lot more hands on than most estate agents we have dealt with. She worked hard to keep things on track, keeping in regular contact with us and the two firms of solicitors. We are grateful to her for all her hard work.
Martin · 13 March 2024
Agent replied · 12 June 2024
Hi Martin, thank you for the five star review. We know Tanya will really appreciate seeing your feedback and we are so pleased her hard work to push everything along has been recognised. Thanks again, Rhys
★★★★★ 5/5
TrustpilotMany Thanks to Jennifer on the Lettings…
Many Thanks to Jennifer on the Lettings Management at the Headington Branch, I required a particular replacement fridge and although manufacturers are now discontinuing this product, thanks to her experience and ability to speak with Contractors one has been sourced and avoids alterations etc at the property.Well Done.
Alan · 28 May 2024
Agent replied · 12 June 2024
Hi Alan, thank you for the five star review. Great to see that the team in Headington have been so helpful to you and were able to use their experience in order to resolve your issue. Thanks again, Rhys
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