Trusted Agent profile · Glossop
★★★★★
237 reviews across 2 platforms
44 High Street West Glossop, SK13 8BH
Part of Jordan Fishwick, see every office.
Jordan Fishwick's office in Glossop, at 44 High Street West Glossop, is rated 3.9 out of 5 across 237 reviews on two platforms, including 61 Google reviews rated 4.7.
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Every review we hold for the Glossop office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service from Jordan Fishwick
The service has been consistently excellent from Jordan Fishwick. Our Property Manager, Kat Walker, has been attentive, professional and responsive to all our needs. Her dedication has made our renting experience smooth and pleasant.
thank you for taking the time to give us your feed back. It's much appreciated
5/5
TrustpilotI have recently ended a 4 year tenancy…
I have recently ended a 4 year tenancy at a property managed by Jordan Fishwick and the whole process was taken care of efficiently by Joely from start to finish. I couldn't have asked for a better letting agent throughout my time in the rental property as any issues were dealt with quickly and without issue.
1/5
TrustpilotIf I could score zero stars for this…
If I could score zero stars for this company then I would. Total lack of care from a tenants perspective. From a landlords perspective not great either as the workmen they send are not specialist - ie sending a general handyman to paint over damp - it still showed as the paint was runny as water.I couldnt move in on the day I had paid to as the house hadnt been cleaned and the boiler was broken.On move out the experience got worse. The house was left immaculate yet they took £75 to clean the worlds smallest bathroom (only a shower no bath) and £105 to pull up some weeds on the front drive and trim a bush.Terrible experience, made to feel like a 2nd class citizen. AVOID
5/5
GoogleJordan Fishwick in Glossop handled the sale of my house. Harriet Clough was amazing. She went above and beyond to help with the sale and progress of the sale. She’s an Angel!
5/5
GoogleHappy with the service I was provided. Megan was dealing with the property I was interested in. She kept me well informed and the process was faster than expected. Would higher recommend.
5/5
GoogleWe have been renting through Jordan Fishwick and when we bought our first house Jordan Fishwick was the agent for the seller. Couldn't have asked for a better service. They were really helpful with our purchase, chasing solicitors and helping the process be as easy and stress free as possible. They also helped us with the transition between the two properties given the uncertainty of our projected completion time over the christmas period and having to serve notice on our old place.
5/5
GoogleAbsolutely excellent from start to finish school a friendly team I would give them six stars if I could highly recommended. The young lady who saw to us incredible deserves awards
5/5
TrustpilotJordan Fishwick made the renting easy!
Jordan Fishwick made the renting process as quick and easy as possible. Enjoyed their customer service very much. If I had any issues to be raised they were dealt with quickly and appropriately. The team at JF, especially - Joely Brooks and Jack Wood have been a massive help in having me moving in and out! So thank you!
5/5
GoogleDealt with Ellie throughout the process of getting the keys to my new home. She's been incredibly approachable and made herself available to speak at all times which made the process feel seamless. Thank you for the hard work and effort.
5/5
GoogleGreat service to help us purchase our home. Staff went the extra mile to help get the sale through.
5/5
TrustpilotJoely Brooks review
Joely has always been a consummate professional, handling queries in a respectable andcourteous manner. As a member of the Jordan Fishwick team, she is a pleasure to work with.
thank you for your feedback
1/5
TrustpilotLANDLORDS BEWARE
LANDLORDS BEWARE. They treat tenants terribly but most importantly are NOT good property managers. They do not carry out end of tenancy cleaning/repairs (which you assume are done for the amount you pay them) and just hope the new tenant doesn't notice. If the new tenant does notice you are drawn in to battle with them as to who pays for what when these guys should have been sorting this to begin with. The property I was involved with had a bailiff threatening to knock the doors down for a tenant that had left years ago - no help and can only imagine who'd have footed the bill for new doors. I've been a tenant and a landlord for years, I wouldn't go near this bunch ever gain. Also - staff at DIRECTOR level are incapable of handling GDPR issues.
1/5
TrustpilotThis company trats tenants very poorly
This company trats tenants very poorly, expects people to just accepts rent increase 10 days prior the end of the lease!!! and now is the second year in a row that's been doing that. Don't trust them, no matter how hard you'll stress the fact that tenants need at least 2-3 months notice for actining on a rent increase, they will defend the rights of the landloard and disregard the community.During these difficult times I'd expect a company like this to care about the community instead of just business but I guess this isn't the case.
1/5
TrustpilotThis Estate Agent (Chorlton branch)…
This Estate Agent (Chorlton branch) allows gazumping after an offer has been accepted and buyer has agreed to proceed. They say they would allow this up to Exchange day! They do not give you the truth of the situation. I had to squeeze the information out of the sales director!! I would not trust this estate agent. Although gazumping is not illegal in the UK, it is completely unethical and professionally unacceptable!
1/5
TrustpilotTenancy Application Fraud Perpetrators
This company participates in Tenancy Application Fraud by knowingly making false statements in the tenancy application without the knowledge or consent of the landlord. As a matter of unequivocal fact, Jordan Fishwick and HomeLet UK made false statements by claiming an applicant had a landlord when he did not. Claiming an applicant was a private tenant when he was not and accepting the same NI and Payroll number for the applicant as was provided for the financial referee and accepting the same mobile number for the applicant as was taken for the fake landlord all for the purpose of processing a Fraudulent Tenancy Application.This company also complied with instructions from HomeLet UK the referencing company who are supposed to be fighting Tenancy Application Fraud not to request proof of employment or proof of income from the applicant yet somehow an apparent payslip was uploaded to the Case Log when it did not even exist because a copy could not even be provided to the landlord after HomeLet UK said they gave it back to Jordan Fishwick while Jordan Fishwick insisted, they never received any payslip from the applicant. These two companies Jordan Fishwick are the facilitators of Tenancy application fraud and HomeLet UK were also complicit in accepting as the conditional proof of address an unauthorized NHS letter inviting the applicant to take part in a survey. When asked why this unauthorized document was accepted HomeLet and Jordan Fishwick said it was accepted because the applicant "didn't have anything else" so they did not refer it to their underwriters. So, there you have it, and this is just the tip of the iceberg to what these two agents did. The rental has since been severely damaged not to mention no rent has been paid for the last 6 months and because the tenant was allowed to make anticipatory breech of the AST by telling Jordan Fishwick and HomeLet that he planned to find a home in the Uk as well as abroad and this was not disclosed to the landlord, the Tenant hasn't been living in the property causing a pipe to burst causing tens of thousands of pounds worth of damage. Jordan Fishwick also tried to retrospectively change the terms the agreement (more fraud) to remove their obvious liability. The police are now involved because this tenant has apparently stolen furniture from the fully furnished rental. This case is going all the way to the civil and criminal courts and all those associated with protecting these fraudsters will be named and shamed in the process. If this is post is not genuine as it has previously been claimed, then I challenged Jordan Fishwick and HomeLet to sue me for defamation. I'll be taking a screenshot and copy of this post in case I have to repost it elsewhere.
5/5
GoogleMegan was absolutely lovely, really happy to help with anything and got everything sorted for us really quickly from the viewing to handing over keys 😁 …
5/5
TrustpilotOver and Above!
First time buyer. Should have been easy but ended up being a very long, drawn out process. Had it not been for the Chorlton branch at Jordon Fishwick (Stuart for the first 5 months and Maura who took over during a difficult exchange & completion) I think we would have given up. We were guided and helped through to a successful conclusion! Would not hesitate in recommending this company.
5/5
TrustpilotI’m really so happy with Jordan…
I’m really so happy with Jordan fishwick. Mostly from team member Joely. She’s everytime ready to help about my property. Recommend to everyone.
thank you for your comments
1/5
TrustpilotJust a nightmare
Just a nightmare, they treat tenants like pure dirt even though their staff definitely rent as well... It's laughable really but expected from a bunch of uneducated jobsworths - check the website to see the state of the type of people you have to deal with!
5/5
TrustpilotJoely deals with any issues efficiently…
Joely deals with any issues efficiently and helpfully and the firm are prompt in replying to any emails or calls, which is really helpful.
thank you for taking the time to share your feedback, much appreciated
5/5
GoogleBrilliant from all of Jordan Fishwick. Harriet and debby handled my case and I can't recommend them enough. You will not be disappointed with the service provided. 10/10
Many thanks for the 5* review, all the staff really appreciate you taking the time and your kind words. Chris Swales, Partner
5/5
TrustpilotA really positive and pleasant…
A really positive and pleasant experience . Saffron did a professional job and it was a pleasure to meet her .
thank you for taking the time to share your thoughts, it's appreciated
1/5
TrustpilotUnsolicited Marketing Emails
Inquiries about a property via Right-Move and was spammed with unsolicited marketing material from Jordan Fishwich.Emailed to state that a prospective client must provide confirmation of their subscription before receiving marketing material, as outlined by the ICO.Received blunt replies from the so-called director "Martin" that stated I agreed to Right Moves Terms of Use.I agreed although this does not cover them obtaining and using my information for such purposes. Had Right-Move emailed me directly, this would not have been an issue.Right Moves' terms of use clearly state that permission is not given to third-party companies to use this data for marketing purposes and site users have the option to opt-out of direct marketing.Martin Refused to acknowledge their breach of GDPR, so I have escalated my complaint to the attention of the ICO.I suggest they employ a compliance department to ensure they are adhering to data protection legislation.
1/5
TrustpilotWhoever grows up wanting to be an…
Whoever grows up wanting to be an estate agent...Awful experience renting with Jordan Fishwick, I don't know if they're deliberately awful or just stupid.. it's pretty clear when you go into the office and meet them.Pointless deposit disputes, useless engagement and a few GDPR breaches...
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Tell us what you need and we'll put you in touch. Jordan Fishwick hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Glossop.
