Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have worked with Jay at Regent for the last couple of years and would highly recommend him and his team if you are looking for a responsive agent who goes above and beyond. So many agents I have come across in the past are happy to take their monthly fee and disappear when something goes wrong. Not Regent. Super responsive and get the job done.
Jonathan · 16 March 2026
Agent replied · 16 April 2026
Thanks Jonathan! It's been a pleasure working with you and we look forward to being of service to you for many years to come.
★★★★★ 5/5
GoogleAs a contractor working with Regent Property, we've found them to be swift in dealing with maintenance issues and always keen to get things dealt with quickly at a reasonable price. My experience dealing with Sylvie and the team has always been really positive and friendly and they are always on the ball and communicative. I would definitely recommend.
Kathleen · 16 September 2025
Agent replied · 14 January 2026
Hi Kathleen, Thanks for your kind review. It's great to have you as part of our reliable, expert team to keep our properties safe and compliant.
★★★★★ 5/5
GoogleAs fairly new landlords in the business, stepping into the world of rental properties felt a bit overwhelming at first, but Regent Property Glasgow has made the whole experience incredibly smooth and reassuring. From the very beginning, they’ve been excellent. Communication has been clear and prompt, and they go out of their way to resolve property repairs quickly and efficiently.
One of the things we’ve really appreciated is the transparency, there have been no hidden costs or surprises, and everything has been explained clearly and concisely. It’s no surprise they’ve been around for so long, they’re experienced, professional, and clearly care about the properties they manage.
A special mention goes to Sylvie, who has been absolutely wonderful throughout. She’s been very patient with all our questions and has given us great advice along the way. Her knowledge and support have really helped us learn more about the ins and outs of renting (and even a bit about buying), and we’ve felt supported every step of the way.
We truly feel at peace knowing we’re in such good hands. Highly recommended to anyone looking for a trustworthy and well-run letting agency in Glasgow.
Himanshu · 17 August 2025
Agent replied · 14 January 2026
Thank you so much for sharing your experience and for your kind words. I will pass your comments on to Sylvie and we look forward to working with you and looking after your property for a long time to come.
★★★★★ 5/5
GoogleMy experience renting through Regent Property has been great, and stands out from other agents I have rented with. From the very beginning, the team have been professional, friendly, and incredibly helpful. The whole process- from viewing, to referencing and move in was stress free and they have been transparent and responsive to all of my questions.
Any maintenance issues have always been dealt with quickly and communication has been excellent throughout my tenancy, I always felt like I was kept in the loop and that my concerns were taken seriously.
What really stood out to me was how approachable and knowledgeable the staff are. They are always on hand with helpful advice and genuinely care about providing good service and making sure their tenants are comfortable and happy in their homes.
I’d happily rent through them again and would recommend them to anyone looking for a reliable and supportive letting agent.
Mary · 18 July 2025
Agent replied · 14 January 2026
Hi Mary, Thank you for taking the time to post a review and for your kind words and we look forward to continuing to provide a top class service to you.
★★★★★ 5/5
GoogleI needed to get an apartment for my son who had to move from the the University of Southampton to the University of Glasgow so that he could continue his PhD Physics. My wife and I spent at least 3 weeks non stop trying to find a suitable property without any joy. But one chance phone and a very helpful Deb's and her team found a 2 bed apartment for my son. Deb's a big thank you for looking outside the box particularly due to where we live and going the extra mile. It has been extremely stressful and my son has finally got here and starting to settle in. Thank you Best wishes Steve Haws.PositiveResponsiveness
Steve · 10 June 2022
Agent replied · 11 June 2024
Thanks Steve! I hope your son has settled in and is successful in his studies.
★★★★★ 5/5
GoogleWe are deeply grateful for the excellent service and support provided by our property management team, especially Ms. Sylvie. From the very beginning, she has been incredibly professional, kind, and attentive to all our needs. Her dedication and warm approach made our stay truly comfortable and hassle-free.
As we leave the property today, we want to express our heartfelt thanks and blessings to Ms. Sylvie and the entire team. May you continue to bring comfort and peace to many more tenants. Wishing you all the best in your future endeavors!”
“May the Lord bless you and keep you, Ms. Sylvie. Your kindness and dedication have been a true reflection of God’s love. As it is written:
‘The Lord bless you and keep you; the Lord make His face shine upon you and be gracious to you; the Lord turn His face toward you and give you peace.’, Numbers 6:24, 26
Thank you for being such a blessing to us. May His favor rest upon you always.”God bless you 🙏
Warm regards
Robin,Seena and Karen
Robin · 8 April 2025
Agent replied · 26 April 2025
Thank you for your lovely, heartfelt review. We, in turn would like to thank you for your time in the property and wish you all the best in the future.
★★★★★ 5/5
GoogleI recently had the pleasure of working with regent property to purchase my new home, from start to finish the team demonstrated professionalism, expertise and genuine commitment to helping me find the perfect property. Throughout the process regent Property proved their exceptional customer service with their incredible knowledge about the local market and took the time to understand my preferences and budget.They provided me with a range of options that aligned with my needs, which made the home-buying process feel personalised and efficient.Overall my experience with Regent Property was outstanding.They transformed what can often be a stressful process into an enjoyable journey.I am thrilled with my new home and grateful for the expertise and support i received.I highly recommend Regent Property to anyone looking to buy a home.Their dedication to their clients truly sets them apart!
Gina · 27 March 2025
Agent replied · 18 June 2025
Hi Gina, Thank you so much for taking the time to post your kind review. I'm glad we made the buying process easy for you and will hopefully be able to help you with anything property related in the future.
★★★★★ 5/5
GoogleRegent handled the sale of my mother's flat after she passed away. They were professional, courteous and helpful - and often went the extra mile to help. I chose them to handle the sale as they were good value, and they far exceeded my expectations. They also put me in touch with a conveyancing solicitor and a surveyor. I would definitely use their services again. Many thanks to Jay, Ray, Lucinda and the team.
Andy · 10 June 2022
Agent replied · 11 June 2024
Thanks Andy for taking the time to leave a review. We were delighted to be able to help and wish you all the best in the future.
★★★★★ 4/5
GoogleThe process of moving in has been seamless. Rianna has been extremely responsive and helpful. Couldn't recommend Regent Property more.
Sophie · 13 May 2025
Agent replied · 18 June 2025
Thank you for taking the time to post your kind review. I will pass your comments on to Rianna and look forward to being of service during your tenancy.
★★★★★ 1/5
GoogleI moved into my flat in May to discover a serious infestation of Oriental Cockroaches in the property. A genuinely frightening discovery as I am sure anyone can imagine.
Our neighbours let us know that the oriental cockroaches, as well as a mice infestation, have been ongoing issues in the building for many years. Regent maintain they did not know about the problem, as it was not included in the inventory of the property prior to our move in. (It is worth noting of course that this inventory was completed by Regent themselves).
Regardless of whether Regent were aware of the issue or not, it has been extremely difficult and time consuming to get the company to take our concerns seriously and deal with the sizeable infestation.
I have made countless phone calls and emails over a series of months that have been responded to poorly and inconsistently in my opinion. For a number of weeks I phoned the office almost daily to be told someone would phone me back later that day, to then hear nothing back at all.
Although some progress has now been made (after seeking advice from my MP), in the form of visits from a very competent third party pest control company. I feel unsatisfied with how slowly the infestation, and my concerns, were dealt with, and so would not recommend Regent to prospective tenants.
Lucy · 12 November 2023
Agent replied · 11 June 2024
It is always upsetting if experiencing an infestation and we continue to work with the landlord, professional pest controllers (who have visited 7 times so far), and the Environmental Health Department to find a long-term solution. No evidence of infestation was found during the inventory prior to you moving in. We ask our tenants to check the accuracy of the inventories and let us know if there are any issues. You did not have any concerns when you moved in. Our first report from you was around a month after you moved in and we responded immediately. The previous tenants, who had lived there for two years had not reported any such problem. It is inaccurate to suggest that we have not taken your concerns seriously as we sent round a professional pest control company immediately. They have made multiple visits as have our maintenance contractors and we have also liaised with the Environmental Health Department. Ideally there should be a building-wide approach but as the building is not factored, this has proved to be problematic. We are in constant contact with you and to suggest otherwise is misleading.
★★★★★ 5/5
GoogleVery professional outfit, purchased a property through Regent Property, undergone extensive development to put the property on the market. The team were very thorough, kept me updated on all events. Worked with me to ensure we add value to the property for both landlord and tenants . Property was on rent within days of being available. I couldn’t recommend the team enough. Thank you for making this whole journey very easy and effective. Look forward to working with you all again
Jorsh · 12 November 2023
Agent replied · 11 June 2024
Thank you Amo for your kind review and we look forward to working with you in future.
★★★★★ 1/5
GoogleAbsolutely awful. Will take any opportunity to exploit students. Completely ripped us off during COVID, charging for a whole manner of ridiculous things when the flat itself was falling apart (59 Bank street). I have lived in 5 flats and never been charged more than £50 after leaving. For our flat for two people we lived in for 5 months they tried to charge us over £1000 after we left and this was during Covid when we weren’t even allowed to have anybody over either so absolutely no damage occurred. Avoid this letting agency at all costs! We had to take this deposit dispute to safe deposits who awarded us back more than half of what regent property tried to charge us- in response to the reply below saying that what we were charged was “fair”.
Tara · 15 July 2023
Agent replied · 11 June 2024
Hi Tara. I have looked into this matter and see that your tenancy ended over two years ago. From what I can see there was a fair amount of damage recorded at check-out but as it was some time ago, I am unable to investigate further. Our aim is to provide a first-class service for our tenants, many of whom are students, and we have procedures in place to thoroughly investigate any issues or grievances which arise. If you wish to discuss any issues further, please don't hesitate to contact us via the office number.
★★★★★ 1/5
GoogleNot impressed at all. Organise an appointment to view a property for the member of staff to neither show up or call to say they are a not there. I travelled across the city to make the appointment so was a major inconvenience.
EDIT: as I can't reply to the reply I have added it here
I did confirm the appointment and have it in email so if you wish to continue that narrative happy to post the email trail on here.
Also supplied was my mobile number to call me in case of issues. I arrived at 5 past due to turning the wrong corner and walking past the place. My phone log shows that I called the office after 5 mins from them to ask where your person was.
All I wanted was an apology instead I get called out for being 5 mins late. Seriously????
Ruddigar · 10 June 2023
Agent replied · 11 June 2024
I'm sorry you missed your viewing. You were offered a viewing time of 1pm and asked to confirm which you didn't do. Nevertheless, our viewing agent attended at your scheduled time and waited for five minutes. As you had not confirmed your attendance and were not there, she assumed you were not intending to view and left. We would be happy to reschedule a viewing for you if you contact the office.
★★★★★ 5/5
GoogleAs a landlord, I have been using Regent Property for over 8 years, and in all my dealings with them, I have always found them efficient, professional, and great value for money, and would recommend their services without hesitation
Alan · 16 April 2025
Agent replied · 11 June 2024
Thanks for your kind review and we look forward to being of continued service to you.
★★★★★ 5/5
GoogleWe had the pleasure to deal with Regent Property on multiple occasions now. It's a team of true professionals that always try their best for landlords and tenants.
Cleanifiq · 9 August 2025
Agent replied · 14 January 2026
Thank you for posting your review. It is a pleasure to deal with such a hard working team of professionals who always clean our properties to a very high standard in preparation for our new tenants.
★★★★★ 5/5
GoogleI would highly recommended Regent to anyone looking to let out their property. They made the process extremely straight forward from the get go and kept me updated and informed at every stage. They have been more than helpful, taking the weight completely off my shoulders and I cannot thank them enough for the amazing level of service they have provided
Dean · 10 April 2024
Agent replied · 9 June 2024
Hi Dean,
Thank you for your kind review and positive feedback. We hope you enjoy your tenancy and are always on hand if you need us.
★★★★★ 1/5
GoogleThank you for wasting my time for viewings and your application just to be told you expect 2 uk based guarantors, cause my name spells funny 😂 …
Krzysztof · 18 July 2025
Agent replied · 14 January 2026
Inclusivity is a core value of Regent Property. All tenants, landlords and partners are treated equally regardless of race, ethnicity, religion, disability, age, nationality, sexual orientation, gender, gender identity, or any other protected status. Our clients and team members are from a diverse range of backgrounds and ethnicities and we refute your inference that we would discriminate against someone because of their name, in the strongest terms.
It is not unusual to request guarantors from prospective tenants irrespective of background.
We have reported your review to Google.
★★★★★ 5/5
GoogleI have been using Regent for some time now and I would like to recommend them to anyone who is looking for a letting agent. They are professional, reliable, honest and the team are always very helpful.
Javier · 29 March 2025
Agent replied · 18 June 2025
Hi Javier, Thank you for your kind review. It has been a pleasure working for you to manage your properties and we look forward to our continued partnership.
★★★★★ 5/5
Googlean excellent property management agent always there at the end of the phone with a very personal approach A named person is always there to contact you promptly replies sylvie and lucinda are absolute stars!!!
Munir · 16 April 2025
Agent replied · 10 December 2024
Thank you so much for your kind review! We all look forward to continuing to be of service to you.
★★★★★ 5/5
GoogleRegent was recommended to me by a friend who is a tenant with them. I applied for a flat they had on the market, they responded very quickly and booked a viewing with me. I have moved into the flat I applied for and I am so so happy with it. I will be recommending them in the future
M · 11 March 2024
Agent replied · 9 June 2024
Thank you for taking the time to share your experience with us. I'm glad everything was to your satisfaction and look forward to having you as a tenant.
★★★★★ 1/5
GoogleI'm a tenant at 82 Kelvin drive roughly 3 months ago my ceiling collapsed causing major disruption and damage to personal property . Reported water leakage again to Jay at regent and via call. Again woke up this morning to heavy leak therefore nothing done about it. Someone could have got seriously hurt last time maybe you should look after tenants better Jay.
Kevin · 13 October 2023
Agent replied · 11 June 2024
We are sorry you have had problems with your property and, as you know, substantial repairs have already been made to your ceiling. We have been in contact with you throughout and workmen have attended promptly when you have reported an issue. We have kept you up to date with the situation but it now looks like more investigations need to be carried out in order to get to the source of the leak which has caused all the problems.
★★★★★ 5/5
GoogleI had a fantastic experience renting through Regent. The entire process, from viewing the property to signing the lease, was seamless and professional. The team was always responsive, helpful, and genuinely cared about ensuring a smooth tenancy. Moving out was just as easy, with a fair and straightforward deposit return process. I would highly recommend to anyone looking for a letting agency!
Alistair · 20 March 2025
★★★★★ 5/5
GoogleIve let my flats through Regent for a few years now and find the service efficient with good communication.
Gary · 16 April 2025
Agent replied · 10 December 2024
Thank you! It's great to have you on board.
★★★★★ 5/5
GoogleExcellent, professional and conscientious.
Martin · 17 August 2025
Agent replied · 14 January 2026
Hi Martin, Thank you for taking the time to post your review. It is a pleasure to look after your property and we look forward to continuing our partnership for many years to come.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
