Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleParker have managed a flat that I rent out now for about 20 years or so. In that time they have been superb. Libby and the team constantly deliver well above what I would expect. I have had floods and leaks dealt with exceptionally quickly. They have provided great tenants over the years and it's all been so smooth. I would HIGHLY recommend anyone in the Glasgow area who wants to let out property, or to be a tenant, use Parker. They are consumate professionals who have made letting out property so so easy.
Gavin · 16 September 2025
★★★★★ 5/5
GoogleExcellent Property Agents. I viewed a Property on the 8th July with Linsey and was contacted on the 9th July by Kate for completion of the Application Form and from then onwards the processing of the Application to confirmation of being successful in my application on the 11th July was very Professionally dealt with and coupled with a very Welcoming, Friendly and Informative manner. Both Kate and Linsey are a credit to the Consultancy.
John · 16 July 2025
★★★★★ 5/5
GoogleAn excellent letting agency with excellent people! So care, kind and supportive, with a fair approach to all situtions. Special thank you to Kate, Laura and Sally, what a wonderful team of people and couldn't recommend them enough as tennants!
Ellen · 13 June 2025
Agent replied · 16 April 2026
Ellen thank you so much for the kind words. We appreciated you equally for being a great tenant. It’s not just work to us. It’s a family business and we like to treat our landlords and tenants as we would like our own family to be treated. Best of luck in the future. Libby parker.
★★★★★ 5/5
GoogleParker Property is the best letting company! Very straightforward, honest and easy to work with. We moved from the US to Glasgow and felt like we were in great hands from inquiring about the listing to getting the keys and eventually moving out. The whole process was great. They're a great team and I found each person we worked with to be extremely kind and human. Even the owner of the property was incredibly nice and the whole experience couldn't be better. Thank you Parker for a great 6 months!
Jen · 16 August 2025
Agent replied · 16 April 2026
Thanks Jen for such a lovely review and for being such great tenants.
★★★★★ 5/5
GoogleFrom the first viewing until we left a year later, Laura, Sally and the team were excellent and very professional!
Anything we requested was seen to straight away.
We would like to thank them for their hard work and professionalism!
ATPICZ · 23 April 2025
Agent replied · 16 April 2026
Thank you so much for saying this. It makes hard work worthwhile. And you were a pleasure to deal with. Libby parker
★★★★★ 1/5
GoogleParker Property have repeatedly failed to resolve repair issues properly and this has made me feel uncomfortable in my own home.
Issues noted in the move-in inventory were not resolved before the tenancy began. When repairs were later requested, temporary fixes were attempted that failed very quickly. For example, bathroom tiling was regrouted but failed again the same day.
A bathroom tap handle (likely very old) detached completely due to worn threading. When reported, the handle was taken away for two days, returned glued back together, and failed again within 24 hours.
Property inspections were carried out in line with the tenancy agreement, but the experience felt confrontational rather than constructive, and I left feeling criticised rather than supported.
I raised a formal complaint with a director. The response did not address all of the issues raised, repeated disputed interpretations of tenant obligations, and described the inspection conduct as merely “unfortunate”. The proposed resolution was a further inspection, which did not feel appropriate given the concerns raised.
A rent increase was proposed at the maximum permitted level. Comparable nearby properties were cited, but these appeared to be significantly more modern and recently refurbished. After escalating the rent issue independently, a lower increase was agreed, despite ongoing unresolved repair issues.
I would not discourage people from considering Parker Property outright, but I would strongly advise tenants to familiarise themselves with the Letting Agent Code of Practice and the Repairing Standard, and to document issues carefully. My experience has required escalation to resolve matters that I believe should have been handled routinely.
I have attached photos of the grout and tap in the condition after a repair had taken place
Ap · 16 February 2026
★★★★★ 4/5
GoogleI had four and a half years renting with Parker Property and the experience was a pleasure. Whenever there was an issue, they dealt with it quickly and with a smile. Any repairs were done promptly and properly and all in all we couldn’t have had a better relationship. Even when we decided to move at shorter notice than our contract demanded, they were happy to come and go. I’d thoroughly recommend Libby and her staff to anyone.
Bill · 12 June 2020
Agent replied · 11 June 2024
Bill what a lovely review. Can I just say you were both great tenants and wish you well in the future
★★★★★ 5/5
Googleme and my wife have been a tenant in a property where Parker Property acted as the letting agent for 2.5 years since my relocation to Glasgow. They treat there tenant as a family and I found them really helpful in all my dealings with them Whenever there was any issue with the flat ( and there weren't many ). Libby and her team are great and are always ready to help there tenants in the best possible way and at any point of the day or night . Parker maintenance team is just a phone call or a text away and responses a fantastic. my family was always made to feel like the flat was my home. I will request every tenant looking for a property to lease to try out Parker property as you would not regret your decision. one best thing about Libby is that every time you meet her the first question she ask with a smile is are you happy with the services and do you have any issues with the property. till I am in Glasgow I am not leaving PARKER's.
Manish · 13 June 2017
Agent replied · 11 June 2024
Thanks so much Manish and I'd just like to say that you have been fabulous tenants and I hope your stay is a long and happy one. Kind regards. Libby
★★★★★ 1/5
GoogleGave us a property that was dirty, made a point of giving keys in a car park to avoid being there when we saw the mess. Didn't get cleaners in for 3 days by which time we'd done everything except kitchen and bathroom. Turned up for inspection without prior arrangement, lying and said that they'd tried to call. Furthermore went over flat with a fine tooth-comb when returning it (despite the state we got it in) and then didn't return deposit straight away even though agreed to, had to fight to get most of it back. AVOID
James · 14 June 2014
Agent replied · 11 June 2024
James I know this was some time ago but if you remember we met you in the carpark at work ( Asda) as you couldn't make it to flat within our fairly extensive office hours. We did have cleaners come back in at the start of your tenancy who cleaned to your satisfaction . At move out it was pointed out to you that the flat was very dirty and I can send you photographs of the areas in dispute. May I point out also that it was a no smoking flat and this had not been adhered to as the place smelled badly of smoke and ashtrays were full. We left messages on your mobile phones re inspections but I believe that you changed the numbers without informing us. Please call me at office if you would like to see photos etc. or discuss this further
★★★★★ 5/5
GoogleIt's fouzia and Neef here
Wanna share our experience with Parker property we just visited them to hand in keys the all staff was very nice and supportive thank you very much all.
Fouzia · 16 November 2025
Agent replied · 16 April 2026
Thank you both fouzia and neef. It was lovely to see you and wish you the best in London. Libby parker.
★★★★★ 1/5
GoogleI can only describe this so called company as shambolic, there communication is non existent, if I was a landlord putting my property in there hands let's just say I would be concerned, you have been warned., p.s I would contact you but you would never get back to me.....
Jonathan · 28 March 2025
Agent replied · 16 April 2026
I’m sorry but we have no record of you being a tenant or a viewer with our company. Perhaps you are thinking of the English company company with a similar name. Our number is 0141 942 1964. Call any time and ask for me Libby Parker.
★★★★★ 5/5
GoogleWe had a great experience renting with Parker Property.
All of the staff were easy to deal with and quick to respond to any queries and always friendly and helpful. Their fuss-free and direct approach was always appreciated. We had some building works going on for a period of our tenancy which was well managed by Parker Property. We were always well informed and any issues were very quickly resolved.
We would certainly rent with them again and would strongly recommend them as an agency to anyone looking for a rental property. Having dealt with a lot of different rental agencies in the past (both good and awful!), I can happily say that Parker Property was up there with the best.
Many thanks to Libby and the team for a great experience living in one of their properties.
Sunna · 13 June 2018
★★★★★ 5/5
GoogleI wanted to send you a note to say thank you to you and all of the team at Parker Property for all the amazing work done managing my flats for coming up to 18 years.
I rely on all of you to provide so much for me and without fail you always deliver. It’s a real pleasure to have you representing my properties and I will continue to recommend you and your business to everyone.
Please let the team know how much I value their work, professionalism, responsiveness and amazing attitude.
Scott.
Scott · 12 June 2022
Agent replied · 11 June 2024
My goodness scott. Thank you. seriously that’s just lovely. It always helps us to have such a great landlord who understands the issues and is willing to work with us. Libby
★★★★★ 5/5
GoogleLibby and her team at Parker Property have managed my flat since 2009 and I have no hesitation in recommending them. I have found them to be friendly, very responsive to any requests, and any work required at the property has been dealt with very promptly and efficiently. They've kept me well informed with any issues at the property, and tenancy handovers were seamless from my point of view with very little lapsed time between tenancies. Great job.
Doug · 13 June 2018
★★★★★ 5/5
GoogleKate and the team at Parker Property are professionals in every aspect of their business. I can not recommend anyone more.
Charles · 12 June 2022
Agent replied · 11 June 2024
Thank you so much Charles. Glad we lived up to expectations Libby
★★★★★ 1/5
GoogleI had two experiences with two different flats manged by this agent (Parker Property). Unfortunately, I recommend every one who renting property from this agent to be very careful and take pictures in the first day in the property because they are not saying the truth when you move out. When you deal with this agent, please take care!
Reply to your comment:
I don't ask you to clear anything and I got all my own money by the law.
Regarding why I took another flat from the same agent as the first flat sold, the only reason is I like the area and neighbours. Also I don't know about this behaviour until I moved in to the second flat.
I highly recommend anyone dealing with this agent to use his camera (please ignore the agent photos, just protect yourself). Because I have many photos and witnesses when I moved in, this agent try to take some money from my deposit, but when they know about my photos, the Safe Deposit Scotland refuse to give them any single penny and I got all my full deposit back form the Safe Deposit Scotland (not from the agent).
Again, I recommend every one who renting property from this agent to be very careful and take pictures in the first day in the property and also in the end of tenancy.
Muqrin · 13 June 2019
Agent replied · 11 June 2024
I think until I look into this I can only say that the many photos taken at start and end of tenancy don’t lie and I think calling my team liars when you went on to take another flat from us is contradictory I will check all details and revert to you
. I have checked and the representative you sent To move out for second flat agreed with our findings and signed check out sheet. We have photos from inventory and move in that can be posted if required and photos from move out. This is all very disingenuous Murquin.
★★★★★ 5/5
GoogleAmazing service from PP over past 15 years and they went the extra mile recently when helping me prepare my flat for sale. Thanks so much to the team at PP.
I would 100% recommend them for property management, and be confident that they will look after your property really well.
Kirsty · 16 April 2025
★★★★★ 5/5
GoogleI was a tenant in a property which Parker Property acted as the letting agent for 4 years, I found them really helpful and professional in all my dealings with them Whenever there was any issue with the flat ( and there weren't many ) these were dealt with promptly and efficiently. I thought the attitude of Libby and her staff in any general dealings I had with them was always helpful. I also liked the way they respected the privacy of the tenant in that while they carried out the agreed flat inspections, I was always made to feel like the flat was my home. On conclusion of my tenancy, the final inspection was conducted fairly and the return of my deposit was expedited quickly. I was genuinely sorry that I couldn't lease my next flat through the company ( and that was purely down to them not having a suitable property at the time I had to move ). I would strongly recommend them and would have no hesitation in re-using Parker Property myself should the need arise.
K · 13 June 2017
Agent replied · 11 June 2024
Thank you Kevin for the lovely review. You were a great tenant and I’m delighted that you found us to be helpful and respectful
★★★★★ 1/5
GoogleAll fine up until moving out when they decided to charge us for cleaning of items that weren't even cleaned when we moved in, lulling us into a false sense of security throughout the process. Said we should have mentioned it, when we had mentioned things such as the heating/hot water not operating independently we were sent someone who said he would fix it but didn't and despite following up heard nothing back resulting in a large energy bill. Would not recommend.
Justin · 14 June 2015
Agent replied · 11 June 2024
In reply to Justin Low
Justin, you signed in front of two of our staff to agree that it wasn't clean enough and thereafter changed your mind. We can send you the photos at move in and move out . Apologies if there was a problem with heating but we rely on our contractors to repair any faults upon our tenants to update us with further problems and always deal with problems as quickly as possible.
Please call office to speak to me if you are still not happy with the situation.
★★★★★ 1/5
GoogleReceived horrendous treatment from Parker. Rented a property through them for a year and a half with little issue as we mostly dealt with any problems through the landlord directly. However when they were required to act in absence of the landlord they were completely useless and insulting.
The bathroom in our property was refitted by a cowboy contractor provided by Parker who did a terrible job, leaving holes in walls and gaps in sealant. A few days later we realised the pipes had been leaking into the wall (as they had not been plumbed correctly) and we immediately notified them. They were slow to act and used the same contractor who didnt fix the problem, claimed he had, and as such the adjacent wall became sodden and consequently mouldy. The problem got worse and worse, Parker didnt seem to understand the severity and urgency of the issue and left us to live in mould and with a bathroom resembling a building site for months.
We told Parker this was significantly affecting our health and it was not acceptable to expect us to live in this condition. In reply the maintenance manager Gillian insisted that mould wasnt bad for us and that our health problems didnt exist! In the news at the time was a boy who died from living in a mouldy flat, which we notified Gillian of, explaining that mould was in fact a health risk and she still claimed it wasnt an issue. It was so bad that clothes/shoes left in there would grow mould in a day, of course we werent compensated for damage to our belongings.
Considering how petty they were about cleanliness on their monthly inspections we would have expected them to realise a sodden mouldy wall was an issue. Gillian decided that leaving the windows open in the house and running a dehumidifier would fix the mould (at this point serious structural damage was done to the house). This was during winter in an energy crisis and she didnt seem to understand the implications of her request and how we were now expected to foot a bill to repair damage they had caused. Eventually they provided us with a small lump sum towards bills but it didnt fix the issue and we were living in a freezing house with one of the rooms uninhabitable.
At one point a window in our house became jammed open, it being below zero meant this was very uncomfortable. Again Parker didnt act on this for weeks until we felt we had no option but to withhold rent, at which point the problem was fixed the next day.
Eventually we felt forced out of the property as Parker were making no effort to fix the problem, insisting on using the same cowboy contractor despite him causing the issue and being unable to fix it on multiple occasions. Got to the point where we werent even being told he was coming round, letting himself in, only realising someone had been in the house as it was left dirty.
They were petty about the checkout, dust on lightswitches and such, and had to argue our case to receive our full deposit back.
Maybe initially you could argue they were just clueless or that the bathroom being fitted incorrectly was just one of those things but by the end it was wilful negligence. Refusing to fix a window till we withheld rent and insistence by the property/maintenance manager that mould was not a health risk is truly disgusting behaviour. Parker caused us much distress over a period of months and would urge anyone considering dealing with these crooks to avoid them. Absolute stain on society.
Haakon · 12 June 2023
★★★★★ 5/5
GoogleI have rented many times in the past with other companies and have sometimes not had the best experience. However, since day one when I started renting with Parker Property, they have always been very responsive are always happy to help …
ヅCass · 16 April 2025
★★★★★ 5/5
GoogleRenting a property from parker properties couldn't be more straightforward. Very easy to deal with, make moving in and moving out very easy and respond promptly to any issues within the property. Very lovely people all round and always super helpful!!
Amine · 16 April 2025
★★★★★ 5/5
GoogleRented for several years with Parker Property and we have had an excellent experience with them. Communication was always timely and professional. Laura in particular was always helpful and very responsive to messages. Would happily recommend to any respective tenants.
Claire · 16 April 2025
★★★★★ 5/5
GoogleParker Property was an absolute dream of a letting agency. For about 2 years I lived renting this lovely flat in an old building near Glasgow city centre. Very polite and straightforward and if anything broke they were very helpful and quick with getting back to me and they'd always discuss things with me and keep me informed. I would definitely rent from them again.
Johanna · 12 June 2020
Agent replied · 11 June 2024
Thank you Johanna. I’m glad we were helpful. We always strive to treat our tenants and clients with respect and are happy to help in any way we can. We would be delighted to have you back any time
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