Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotTrust the amount of one star reviews…
Trust the amount of one star reviews this company gets. The price they charge for the amount of brain power they applied is shocking. They are scam artists. The valuation team are useless and really need to be sorted out. I’m annoyed I have to give them one star. The gentleman that came to visit us, I won’t use his name but he wasn’t interested in anything that was being said. Never asked for information and simply just made up whatever he wanted to. Do not use this company. I cannot stress that enough!
Mr · 7 February 2024
★★★★★ 1/5
TrustpilotWould give no stars if I could
VICKY · 5 June 2026
★★★★★ 1/5
TrustpilotThis is truly the worst management Co ever …
This is truly the worst management company I have ever had to deal with. I say this owing quite a few properties for over 30 yrs and never have I ever received such bad service.
Guest · 8 October 2025
★★★★★ 1/5
TrustpilotPoor Communication & No Follow Up
Title: Poor Communication & No Follow Up
Muslim · 25 May 2026
★★★★★ 1/5
TrustpilotUnacceptable lack of service
Unacceptable lack of service, only interested in stealing money from people. If ever moving into a property and you find LSH as management company, avoid it, untrustworthy, dishonest scum
Joe · 1 November 2025
★★★★★ 1/5
TrustpilotAbsolute shambles
Absolute shambles! In process of selling house, spent £500 for a maintenance pack and they can't respond to enquiries. My solicitor keeps chasing them for a response and due to the delays the chain is on the verge of breaking. 5 months on and praying for a miracle! Total waste of time!!!!!!! Why can they not respond to a simple enquiry????
Donna · 30 August 2024
★★★★★ 4/5
TrustpilotService charge
I contacted LSH to make a payment. I was dealt with quickly and courteously by Sophie Drury who sent over all the paperwork I needed.
Ian · 28 October 2025
★★★★★ 1/5
TrustpilotI'm a leaseholder and after getting the…
I'm a leaseholder and after getting the invoices from hlm property management can see charges for 175 a time for paint work from this company that they didn't do. Not surprising to further find out the companies are connected. Do not trust this company they make us pay for a cleaning who dosent clean. Making the property lose value by not repairing the roof. We are currently getting help from the coucil to implement an order they sort out rats in the pipe work.
Amelia · 1 June 2023
★★★★★ 1/5
TrustpilotFareham Branch is a disaster zone
Fareham Branch is a disaster zone with the Regional Head Residential (T.R) having a severe case of email phobia and ignorance. Fareham is not a professional office and lacks integrity. I would avoid them at all costs.
KJSM · 22 October 2022
★★★★★ 5/5
TrustpilotShannon has been amazing in dealing…
Shannon has been amazing in dealing with me and has been very empathetic of my situation and her service has been amazing. I highly commend her for her services and she’s been a credit to the company
Shahin · 20 June 2022
★★★★★ 1/5
TrustpilotArdingly Court, Leicester
Hannah, I think my flat is in the same building. I concur on everything you have said. We need to get a residents group together. I haven't seen a property manager since 2005.
Lucinda · 13 June 2025
★★★★★ 1/5
TrustpilotHow on earth they are finalists for…
How on earth they are finalists for property managers of the year is beyond me.
Lindsey · 19 November 2025
★★★★★ 1/5
TrustpilotNot interested in working with the community.
This company manage commercial shopping malls around the UK. We have one of theirs in Newton Mearns near Glasgow 'The Avenues'. Their only interest is in their shareholders, and they don't even do a good job of that. They don't work with the communities around their malls and actively block members of the immediate community from advertising community events on their noticeboards. The manager of The Avenues Shopping Centre has an obvious need to control, so fits right in to this company. Not a good look from a Community perspective.
LizzyD · 21 August 2022
★★★★★ 1/5
TrustpilotA3 ?Lambert smith Hampton were…
A3 ?Lambert smith Hampton were appointed by my mother in laws insurer Zurich after a recent flood claim
MR · 2 July 2025
★★★★★ 1/5
TrustpilotFraudulent front of house for IBidder auctions
Just taken part in an online auction for plastic crates in Bideford Devon through Ibidder on behalf of Lambert Smith Hampton. (video Available).On the first occasion mine was the winning bid at 280.00 plus costs. Time had expired and mine was the winning bid...however another 10 mins was added to the auction.I became suspicious so began video and bidding...It happened again !!Clearly the auction is being run on an illegal system.Stay clear of these con artists.
Caroline · 25 January 2021
★★★★★ 1/5
TrustpilotWhy isn't there a No Star rating?
The only reason I gave them one star is because you can't give none. My flat has lost £175K value under their care.
Sue · 4 March 2025
★★★★★ 5/5
FacebookQuite frankly, they're so unbelievably awful. Too much to write but long story short, seeking legal advice as they are so poor. Avoid.
Charlotte · 13 February 2025
★★★★★ 1/5
TrustpilotI am writing to share my disappointing…
I am writing to share my disappointing experience with Laura Garner-Currie and Lambert Smith Hampton in Sheffield. Unfortunately, my interactions with this team have been marked by poor communication and unprofessionalism, which have left me feeling extremely dissatisfied.
Professional · 22 June 2024
★★★★★ 1/5
TrustpilotFareham Branch is not very good at all.
Fareham Branch is not very good I'm afraid to say. Tim appears to have an email-phobia.
Gary · 18 May 2022
★★★★★ 1/5
TrustpilotChasing me for fees for a property I…
Chasing me for fees for a property I sold 3 months ago, despite them telling me what I needed to pay as part of the ridiculously expensive management pack from them and HLM property. Shambles, said would call me and then claimed my phone wasn’t taking calls, got pretty much zero response unless I emailed the managers and never got through on the phone.
Prettygreen · 10 September 2021
★★★★★ 1/5
TrustpilotTotal incompetence
The incompetence, misplaced promises and just complete lack of care from these people is unreal.
Customer · 11 January 2025
★★★★★ 1/5
TrustpilotI would go lower if i could
Joe · 15 April 2025
★★★★★ 1/5
FacebookLSH are utterly awful - and have given no care for the safety of residents in my block.
At one point we had a broken front door for 3 weeks and bins constantly blocking another fire exit - leaving only 1 left.
Wholly incompetent and almost NEVER reply to emails without resending 5 times....
A dreadful company who MASSIVELY overcharge and don't care at all about their customers.
Ian · 15 June 2017
★★★★★ 1/5
TrustpilotI wouldn’t even put 1 star
I wouldn’t even put 1 star, but I had to put a rating to be able to go forward.
HB · 16 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
