1/5
Disgraceful
Awful customer service. Lies throughout the whole process. If you want a new house in 2025 then with all means buy now with Avant and it might be ready, otherwise don't waste your time. Utter shambles.

Trusted Agent profile · Glasgow
★★★★★
1,716 reviews across 1 platform
Clyde Gateway, Oatlands, Glasgow, G5 0GY
Part of Avant Homes Scotland West, see every office.
Avant Homes Scotland West's office in Glasgow, at Clyde Gateway, is rated 3.7 out of 5 across 1,716 reviews on 1 platform.
Tell us what you need and we'll put you in touch. Avant Homes Scotland West hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Glasgow.
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
1/5
Disgraceful
Awful customer service. Lies throughout the whole process. If you want a new house in 2025 then with all means buy now with Avant and it might be ready, otherwise don't waste your time. Utter shambles.
4/5
Staff was friendly and was able to…
Staff was friendly and was able to guide us
5/5
Warm welcome
Warm welcomePlenty of time given for a viewing
2/5
AVOID AVOID AVOID !!!
AVOID AVOID AVOID !!!! Rip off merchants and will Do not thing about there shoddy work carried out by there contractors ! Sales team lie , aftercare/costumer care lie ! Any snags take months and months to be resolved!
4/5
Great sales team good top spec finish I…
Great sales team good top spec finish I moved in to house November 2021 it’s now august and I’m still waiting for a fault with the kitchen to be rectified apart fro that I’m very happy with house John
5/5
Fantastic service provided from Jessica…
Fantastic service provided from Jessica at Fairway view site. She made the whole process of buying our house seem so easy and enjoyable!
1/5
Snagging and customer service
The house its self is pretty good. The issues is the amount of snagging and the avant customer service department being inadequate at offering help. From contractors showing up out the blue to going 4 month without replying to emails or phone calls.
5/5
Vanbrugh Gate
Julie, Bill, Graham & the team at Vanbrugh Gate have been fantastic. Nothing was too much trouble and they ensured everything ran smoothly and kept us updated. New home is fantastic and any small issues have been resolved quickly.
5/5
visit today
1st visit James very helpful and answered all our questions .Liked the houses but a little undecided on the location.
5/5
very satisfactory
ms Angela had been very warm, clear and me & my partner very impressed. Even member at Stockton centre and the manager were very warm and receptive.
5/5
Helpful and not pushy on our tour of…
Helpful and not pushy on our tour of remaining houses for sale, Houses are nice but bedrooms are small with very little room for storage.
5/5
Very kind and polite dealing
Very kind and polite dealing. Superb hospitality.
5/5
The Avant representative was excellent…
The Avant representative was excellent answering all my questions. Also she was kind and considerate.The homes I viewed were lovely.
5/5
Great aftercare (Newtenlees, Dunbar)
After moving in the local Avant team have been really fantastic. A few things to resolve but in my experiences, they have been really helpful, quick to respond and always happy to assist and give you time.I would definitely use them again and recommend them to others!
5/5
Very informative
Popped in to Green Hammerton site without booking.The lady was very kind and helpful, showing us around 3 of the houses we showed interest in.Great experience
5/5
Great all round
Great all round. Caroline sold us the dream really. Lovely location and 3 bed detached home. Next we'll work through the final details and hope to close by the summer.
5/5
Very helpful and friendly sales staff
Very helpful and friendly sales staff. She helped us with our queries regarding the plot and to reach a final decision.
1/5
BEWARE
BEWARETerrible buildExpect this company to wriggle out and every opportunity and expect to have to get professionals to rectify.It has cost us nearly £20,000 to replace stuff within 3 years and we still have issues arising !
1/5
Below par ingredients
Below par ingredients. No stockists anywhere. Money laundering companyRidiculously high prices for low grade ingredients. Something not quite right going on here.
5/5
Wonderful customer experience
Very lovely customer service with agents very helpful to respond to questions asked
5/5
The lady was very warm friendly helpful…
The lady was very warm friendly helpful person. She answered all our questions
5/5
Very informative and friendly
5/5
Avant Homes - Knaresborough
A great smooth end to end experience and a fantastic home. Avant couldn't help us enough.
Many thanks for your review AndrewGreat to hear how positive your experience has been with us and how happy you are with your new home.If there is anything we can help with in the future do not hesitate to ask.Kind regardsAvant Homes
1/5
Avant unfinished infrastructure to Roads, footpaths and drains
We have been in our new Avant house at Barley Gate near Chester-le-Street for 3 years.Avant have still not finished the roads, footpaths and drains on the development.Beware of Avant
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Avant Homes Scotland West hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Glasgow.