Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSo I am a landlord and deal with mortgages for a living. I come into contact with pretty much all of the letting agents in and around Glasgow. In an age where more and more businesses talk the talk but don't walk the walk. Arc and Nick's team stand out from the crowd! They have been responsive, carry out tenancy visits, have good tradesmen with believable prices and pay me on time. First class in all respects.
Jonathan · 16 April 2025
Agent replied · 16 April 2026
Thank you for your detailed feedback Jonathan. We greatly appreciate your comments, particularly given your experience in the property and mortgage sector. It is encouraging to hear that our approach, responsiveness and the standard of our contractor network have stood out to you in comparison with other agencies.
We value the trust you have placed in us to manage your tenancy and are pleased to know that the service has met your expectations. Thank you again for your recommendation and for taking the time to share your experience.
Nick
Arc Property
★★★★★ 5/5
GoogleAnnette is a fabulous person, she is very supportive and a good professional. Flat was fantastic and we had a great time there. Huge thank you!!!
Milana · 16 April 2025
Agent replied · 10 November 2024
Hi Milana,
Thank you so much for your kind words! I’m thrilled to hear that Annette’s … More
★★★★★ 5/5
GoogleExcellent service, staff was very helpful. Documentation was quiet fast.
OMOSEEBI · 28 September 2025
Agent replied · 27 December 2025
Thank you for your feedback Omoseebi. We are pleased to hear that you found the service helpful and the documentation process efficient. We appreciate you taking the time to share your experience and are glad the move in process felt straightforward. If we can support you with anything further, please let us know.
Nick
Arc Property
★★★★★ 5/5
GoogleNick has been managing my property for more than a year. I used to self-manage but wanted to leave it in the hands of a professional with reliable trade contacts etc.... I am lucky I did. Recently a leak from upstairs caused lots of damage. Nick talked me through the insurance process which was a minefield and handled the refurbishment so that I had no hassle at all. He is always easy to get hold of and quick to act. When I signed up with him he said he would look after my property as though it was one of his own. He's been true to his word. The tenants are very happy with him also. Highly recommended and much more personalised service than the high street operators...
Ally · 15 June 2020
Agent replied · 14 June 2024
Much appreciated Ally. Just doing my job but I am delighted that you are happy with the service.☺️
★★★★★ 5/5
GoogleI was with Arc Property as a tenant for about a year. Their communication was always professional and prompt, and felt like I was in good hands. Extra shout out to Niall our property manager who went the extra mile to answer any questions. Highly recommend.
Brant · 16 March 2024
Agent replied · 10 November 2024
Brant, thank you for taking the time to leave such positive feedback! We’re delighted to hear that you felt well looked after during your tenancy and that our team’s communication met your expectations. Niall will be especially pleased to know his efforts made a difference and that you appreciated his support.
It was a pleasure having you as a tenant, and we’re grateful for your recommendation. Wishing you all the best moving forward!
★★★★★ 5/5
GoogleFraser Kelly pointed me towards Nick as i needed someone to help me find a tenant for my property, I was very happy with the personal service Nick and his team provided from start to finish, i would not hesitate to recommend Arc Property to anyone and i will certainly use them again
Sohail · 19 August 2023
Agent replied · 10 November 2024
Sohail, thank you for trusting us with your property and for the kind recommendation! I’m glad Fraser connected us, and it’s fantastic to know you were pleased with the personal service from start to finish. Helping you find the right tenant was a pleasure, and we’d be delighted to work with you again whenever you need.
Thanks once again, and all the best!
★★★★★ 5/5
GoogleI've dealt with numerous letting agencies over the years and have to say that Nick and the team have managed to do the impossible by making it simple. Never have I rented a property and enjoyed communicating with the agency until now.
Keep up the good work, folks!
Will · 17 November 2023
Agent replied · 10 November 2024
Will, thank you for such fantastic feedback! It’s wonderful to hear that we could make the renting process straightforward and even enjoyable, that’s exactly what we aim for. Knowing that we stood out among your experiences with other agencies really means a lot to the whole team.
We’ll certainly keep up the good work, and we appreciate you taking the time to share your experience with us!
★★★★★ 5/5
GoogleVery helpful and informative. Made the whole process of renting so easy and stress free. Very thorough in the whole process and offering services to ensure we as tenants are protected such as insurance and safe deposit schemes. If I rent again I would highly consider renting with Arc properties
Alexandra · 16 August 2025
Agent replied · 16 April 2026
Thank you for your feedback Alexandra. We are pleased to hear that you found the process clear, informative and stress free. It is important to us that tenants feel supported and protected throughout their tenancy, so your comments regarding the guidance on insurance and deposit schemes are greatly appreciated. If you choose to rent again in the future, we would be delighted to assist.
Nick
Arc Property
★★★★★ 5/5
GoogleWe rented through ARC Property for two years and I honestly can't fault them. Any issues we had were acknowledged and dealt with quickly and professionally and Nick was always helpful and friendly. I would not hesitate to rent through ARC in the future and would definitely recommend them.
Jamie · 15 June 2023
Agent replied · 10 November 2024
Jamie, thank you for such kind feedback! It’s wonderful to hear that your experience with us over the two years was so positive. We’re committed to handling any issues promptly and professionally, and I’m glad to know that approach made a difference.
It’s been a pleasure working with you, and we’d be more than happy to help again in the future. Thanks for the recommendation!
★★★★★ 5/5
GoogleNiall Lambert from ARCProperty has been my letting agent for over 2 years. He has never failed to provide an excellent service and always conduct himself professionally and personably. I would recommend him and his acumen to anyone.
Ten · 27 November 2025
Agent replied · 27 December 2025
Thank you for sharing your feedback Ten. We are pleased to hear that you have received a consistently high standard of service from Niall over the past two years. His professionalism and commitment to supporting our clients is something we value greatly, and your recommendation is sincerely appreciated. If we can assist further at any time, please feel free to get in touch.
Nick
Arc Property
★★★★★ 5/5
GoogleI’ve been renting with ARC Property for more than 5 years , and I’m really happy with their service. ARC Property has always been kind, professional, and easy to reach whenever needed. Any maintenance issues were handled promptly. Highly recommended.
Ahmed · 28 October 2025
Agent replied · 27 December 2025
Thank you for taking the time to leave a review Ahmed. We are delighted to hear that you have been happy with the service over the past five years. It is excellent to know that you found our team professional, approachable and responsive with any maintenance needs. Your recommendation is very much appreciated. Please feel free to contact us if we can assist you in any way.
Nick
Arc Property
★★★★★ 5/5
GoogleI had to relocate to Glasgow at short notice to take up a new job, and Arc Property were very helpful and approachable as letting agents. I have no complaints from the service I received as the tenant of a small flat in Renfrewshire, any questions or concerns I had were responded to quickly by helpful and friendly staff. While I am now a home owner, I would be happy to use their services again in the future if required. Many thanks.
Ralph · 16 March 2024
Agent replied · 10 November 2024
Ralph, thank you for sharing your experience with us! We’re glad we could help make your move to Glasgow a little smoother, especially with the quick turnaround you needed. It’s great to know that our team was able to respond promptly to any questions or concerns during your tenancy and that you found our staff friendly and approachable.
Congratulations on becoming a homeowner! If you ever need our services again, we’d be more than happy to assist. Many thanks for your kind words!
★★★★★ 5/5
GoogleArc Property has been really helpful, with prompt responses and a great attitude. My new flat is in immaculate condition and Anette couldn’t have been more helpful in all aspects of organising the moving in. I highly recommend Arc as a letting agent.
Struan · 11 August 2025
Agent replied · 16 April 2026
Thank you for your feedback Struan. We are pleased to hear that you found the team helpful and responsive, and that your new flat was presented to a high standard. Annette will be delighted to know her support made your move in experience smooth. Your recommendation is greatly appreciated. If we can assist with anything further, please feel free to get in touch.
Nick
Arc Property
★★★★★ 5/5
GoogleWe, as a family, are very satisfied with Annette's work, as well as the ARC Property team in general. Every question and request we had was addressed promptly and efficiently. We truly appreciate your cooperation and the time you've dedicated to us. Wishing you continued success in all your future endeavors!
Inna · 16 April 2025
Agent replied · 10 November 2024
Thank you so much, Inna! It’s wonderful to hear that you and your family were pleased with Annette’s support and the entire ARC Property team. We’re thrilled we could address your questions and requests so promptly. Your kind words and well-wishes mean a lot to us, and we truly appreciate the opportunity to assist you. Wishing you all the best in the future!
★★★★★ 5/5
GoogleI was very lucky to get an apartment in crazy time of the year in Glasgow. Thanks to Nick, he is such a great guy, very helpful and responded very fast to address any issue I had. I can’t recommend him enough. Thanks alot really.PositiveResponsiveness, Quality, Professionalism, Value
Mariam · 15 June 2022
Agent replied · 10 November 2024
Mariam, I’m so glad we could help you find an apartment during such a busy season in Glasgow! It was my pleasure to assist and ensure everything was addressed quickly for you. Your recommendation means a lot, and I truly appreciate your kind words.
Thanks again, and all the best.
★★★★★ 5/5
GoogleI have worked with Nick @Arc property on various property related projects. We have always found Arc excellent to partner with.
Nick will always be on hand with friendly advice and workable solutions.
A very trustworthy company, with vast experience in the property industry, perfect for managing your assets.
Highly recommendedPositiveResponsiveness, Quality, Professionalism, Value
Jamie · 15 June 2021
Agent replied · 14 June 2024
Thanks Jamie, likewise it is a pleasure to deal with you whenever we get the chance!
★★★★★ 5/5
GoogleNick and the team were very responsive throughout our tenancy, being very prompt with responses and continually professional. They made the whole process from viewings to moving in and then out, at the end of our tenancy, very easy and smooth. Would definitely recommend.PositiveResponsiveness, Professionalism
Alba · 15 June 2022
Agent replied · 10 November 2024
Alba, it’s wonderful to hear that you found the entire process with us, from viewings to moving out, so smooth and straightforward. Our team is dedicated to making each step as easy as possible, so I’m delighted that our responsiveness and professionalism made a difference for you.
Thank you for the recommendation, and all the best for the future!
★★★★★ 5/5
GoogleReally recommend using Arc Property to let your flat, excellent service which looks after both the tennent and owner fairly. Nick was always available to sort out any issues and provided regular updates on my property and I was delighted with the service he provided.
Elaine · 15 June 2022
Agent replied · 10 November 2024
Elaine, thank you for your fantastic feedback! I’m so glad to hear that you felt well-supported and that we could provide a service that met the needs of both you and your tenant. Keeping you updated and addressing any issues promptly is something we take pride in, so it’s great to know that made a difference for you.
Delighted to have worked with you, and thank you again for the recommendation!
★★★★★ 5/5
GoogleIt is a very cool area, we love the agent (Annette Smith) who helped us throughout the process of getting the property. She was really helpful and I would recommend this estate agent (Arc Property)
Funmi · 16 August 2025
Agent replied · 16 April 2026
Thank you for your feedback Funmi. We are pleased to hear that you are enjoying the area and that Annette provided helpful support throughout the process of securing your property. Your recommendation is greatly appreciated. If we can assist with anything further, please feel free to get in touch.
Nick
Arc Property
★★★★★ 5/5
GoogleNick is a genuine and honest estate agent. Listened to my questions, advised me on what improvements I should make to increase the rental value. Worked hard and found amazing tenants. The whole process was stress free, simple and from a reputable person who's passionate about property!PositiveResponsiveness, Quality, Professionalism, Value
Adeel · 25 August 2021
Agent replied · 14 June 2024
Thanks very much Adeel. It was great to work with you as an owner and landlord that cares about the condition of the property. The tenants have moved into a lovely refurbished flat .
★★★★★ 5/5
GoogleI have only good things to say about the people at Arc Property! I always got the help I needed everytime, complaints were handled at the speed of light (literally) and I always felt heard and seen, having been with a previous agent before …
Ivie · 16 April 2025
Agent replied · 10 November 2024
Hi Ivie,
I hope you are good. Thank you so much for your kind words! It means a lot to us … More
★★★★★ 5/5
GoogleI got a property to rent in East Kilbride, Glasgow through Arc Property. The whole process was smooth until the renting stared. Initial days it was challenging to get through them for any help until a new person was assigned to us l. Her …
Anupam · 16 April 2025
Agent replied · 10 November 2024
Hi Anupam,
Thank you so much for sharing your experience with us. It’s great to hear that … More
★★★★★ 5/5
GoogleThe whole process of renting my first property was handled with professionalism and simplicity.
They were very informative and kept me upto date on all matters concered.
My only concern was the blinds in the living room were too short for the windows but this was quickly dealt with by Abbi at Arc Properties.
Scott · 6 December 2025
★★★★★ 1/5
FacebookAn awful letting agency who can't solve issues in a rented property in a efficient timely manner. Does not put tenants needs first.
Difficult to get through to a phone call with the agents and staff have limited answers.
Wouldnt recommend renting with this letting agency.
John · 12 February 2026
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