Trusted Agent profile · Glasgow City

Savills Glasgow reviews in Glasgow City

4.1

★★★★★ Great

1,859 reviews across 2 platforms

163 West George Street, Glasgow, G2 2JJ, Glasgow City, G2 2JJ

Savills's office in Glasgow City, at 163 West George Street, is rated 4.1 out of 5 across 1,859 reviews on two platforms, including 89 Google reviews rated 4.6.

Google logo

4.6 / 5

89

Reviews on Google

This office

Trustpilot logo

1,770

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Glasgow City office, from every platform, shown as written. First names only.

5/5

Trustpilot

Claire Newbury Excellent

I sold my house in Sep 24 by Savills Newbury.Claire was dealing with the sale she was excellent and keep me up to date with what was going on. We had a few up and down but Claire keep calm and got it sorted.The day I was leaving Claire turned up I was so glad to see her I was so behind with getting thing done.Claire got stuck in done the hovering and cleaning the kitchen I have to say a big Thanks to her.

Susan · 22 September 2024

Agent replied · 23 October 2024

Thank you, Susan, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.

5/5

Trustpilot

Helpful and Prompt and Great Reah

We have had dealing with Savills for 5 years. We received very good service. Their reply was prompt and they were very good at sorting out the problems we faced which were quite a few. Reah our point of contact made it easy for us and always answered our queries and guided us through when we were not sure how to sort out the issues. Thanks Reah. Robert Shutt;erworth also helped when Reaf=h was not around.Overall we are very happy with the service we have received

Customer · 19 September 2024

Agent replied · 23 October 2024

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be.

4/5

Trustpilot

Great experience bith sales and lettings

I have had a great experience with Savills, both on the sales and lettings side. I have found them to be professional, responsive and trusted advisors throughout the process. Special mention to Emily and Tessa in the Battersea sales team and to Roshni on the letting side, who has been a great property manager, particularly recently when she helped to resolve a leak, dealing with the tenants, plumber and block management company and keeping me informed along the way. Thanks Roshni!

Sam · 17 September 2024

Agent replied · 23 October 2024

Thank you for taking the time to review our service, Sam - feedback is always incredibly helpful.I’m delighted that we met your expectations.

5/5

Trustpilot

Outstanding service from Chloe at Savills Tunbridge Wells

Our rental search came with complications - a non-standard financial profile and specific requirements for the right property. Chloe handled both with patience and professionalism throughout. She was responsive to every query, no matter how detailed, and proactive in keeping things moving. Most importantly, she guided us through a vetting process that our circumstances made genuinely challenging, advocating on our behalf and ensuring nothing fell through the cracks. It would have been easy for an agent to deprioritise a difficult application, but Chloe did the opposite. We'd recommend her without hesitation.

Jan · 6 March 2026

Agent replied · 23 October 2024

Thank you for your kind words and for taking the time to post a review, Jan. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

1/5

Trustpilot

What a terrible untrustworthy company

What a terrible untrustworthy company. They are responsible for Talbot Green Shopping Centre and they have employed SmartParking , an immoral and corrupt parking enforcement agency to monitor the parking there. After a couple of email exchanges with someone at Savills they stopped responding and refused to call back my enquiries. They are only interested in revenue from parking charges. Further showing why high street shopping is dying, because of Savills decision to use a highly dubious parking enforcement company that is completely without morals and acts illegally. I wouldn't trust them as a company at all.

Jay · 5 March 2026

Agent replied · 20 March 2026

Thank you for sharing your feedback. We’re sorry to hear about your experience at Talbot Green Shopping Centre and the frustration this has caused. Could you please email additional details about who you have been dealing with at Savills and we can investigate (email: socialmedia@savills.com).

1/5

Trustpilot

“Terrible experience with this agency

“Terrible experience with this agency. Over the course of a year and a half, I had more problems than anything else. Communication was very poor, issues were handled slowly, and the overall organisation seemed inefficient. It often felt like team members were not communicating with each other, which created even more confusion and stress. Overall, I found the service highly unprofessional. If it were possible to give 0 stars, I would.”

Luca · 8 May 2026

Agent replied · 27 May 2026

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and the frustrations you’ve described. Providing clear communication, efficient service, and a well-coordinated team is something we take very seriously, so it’s disappointing to learn that we did not meet those expectations in your case. We would genuinely appreciate the opportunity to look into this further and understand what went wrong, as this will help us improve our processes and prevent similar situations in the future. If you’re open to it, please contact us directly: socialmedia@savills.com.

5/5

Trustpilot

Thank YOU - Antony and Savills

It was amazing to work with Savills , particularly with Antony Cherriman. While he was utmost professional, he took time to understand our requirements and was very patient with all our questions , and being first time buyers in UK, we had a ton of them. Never at anytime did I feel that I was being brushed off. Antony was supportive right from the beginning of our search and even when I reached out to him after the purchase was complete , he was amazingly helpful. Thank you , Antony and Savills for not just finding us a house but also for ensuring that we found the home that we always dreamt of!!

Prashanth · 28 August 2024

Agent replied · 23 October 2024

Thank you for your lovely review, Prashanth. It was a real pleasure being able to help you and hope you enjoy the new home.

5/5

Trustpilot

Millie was so helpful and extremely…

Millie was so helpful and extremely accommodating when it came to our property search. Thank you.

Kim · 18 June 2026

Agent replied · 23 June 2026

Thank you so much for your review, Kim. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Bailey was lovely to deal with and…

Bailey was lovely to deal with and resolved all queries and issues quickly and smoothly. He was very professional, friendly and always helpful.

Kirsty · 24 April 2026

Agent replied · 27 May 2026

We really appreciate your kind feedback, Kirsty. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Google

Caroleanne Gallagher in Savills Glasgow Office was an absolute pleasure to work with and could not have been more helpful. She made the stressful and emotional business of selling my parents' home so much easier and her communications were always warm, clear and prompt. Thank you so very much.

Mariota · 1 September 2025

Agent replied · 8 September 2025

Thank you for your feedback and for your kind words. We are delighted you are pleased and that your experience of Savills was such a positive one.

5/5

Trustpilot

Prompt & Professional

I have had a smooth and professional experience with Savills, right from first inquiry in a property through to Savills managing it. Our property manager Aliya Charnley has been very prompt and helpful in dealing with any queries or issues with the property. Certainly the most responsive and professional property manager / estate agent I’ve dealt with in my years of renting and will happily rent with Savills again in future as a result.

Jonny · 23 October 2024

Agent replied · 23 November 2024

Thank you for taking the time to review our service, Jonny - feedback is always incredibly helpful.I’m delighted that we met your expectations.

4/5

Trustpilot

Sale price beyond our expectations

Liam was excellent from the first conversation we had with him regarding the possible sale of our property. Savills achieved large number of viewers once the house eventually got on to the market, 8 notes of interest and 4 excellent offers with a sale price way beyond our expectations. The compliance processes held us up a little bit longer than we had expected but Liam and the Glasgow Savills team did everything within their powers to get it all moving in the right direction.There was a minor issue with the MySavills site which meant we could not see all the info we should have but that was a minor inconvenience as all the staff were very helpful. Liam and the team went above and beyond to get us a great sale price with other excellent offers too.

LizJ · 10 July 2024

Agent replied · 23 October 2024

Thank you for your feedback, Liz. It really helps us review our own performance and ensures our service is the best it can be.

5/5

Trustpilot

Tina & Team save the day!

After moving out of my rental property listed with Savills I’d made an error on the return deposit form (panic overload thinking someone else was going to get it definitely set in) but Tina and the team jumped into action straight away!The situation was resolved so quickly and I can’t thank them enough - thank you for helping me when being a sausage and typing double numbers!!Really swift and communicative, they definitely saved me a lot of stress and heart ache, thank you again!!!

Becky · 28 June 2024

Agent replied · 23 October 2024

We are so pleased that everything worked out successfully for you, Becky. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Wonderful Experience as a Tenant

As a tenant, I have been consistently impressed with the level of service and care that Tami has provided. From the moment we signed the lease, Tami has been responsive, professional, and proactive in addressing any issues present in the flat. From regular maintenance check-ins to addressing any concerns we've had (which, thankfully, haven't been any so far), Tami has shown a genuine commitment to providing excellent service. Tami keeps us informed about any changes or updates at the property, and is always available to answer any questions or concerns we may have.

Iman · 27 June 2024

Agent replied · 23 October 2024

Thank you for your feedback, Iman. It really helps us review our own performance and ensures our service is the best it can be.

4/5

Trustpilot

Comfortable with Savills

I have been with Savills for over 10 years. After a terrible experience with a previous Letting Agent, Savills has been a breath of fresh air. Communication was occasionally slow at the start, however improved immensely over the years. The team, namely Alex Worrall and Tristan Hickman are very good at what they do and go out of their way to help. I have no complaints a such, however I have held back on giving 5 stars as I would like Savills to be more rigorous in getting competitive quotes for maintenance works. At a time when costs are rocketing, guidance on cost saving opportunities are required more than ever.My main contact, Alex is a little gem. She is polite and quick to support, which is why I remain comfortable and at ease with using Savills

Moji · 19 June 2024

Agent replied · 23 October 2024

Hi there, thank you for your feedback. We take this very seriously and ask you to get in touch by emailing further detail to socialmedia@savills.com so that we can discuss your concerns.

5/5

Trustpilot

Excellent property management by Shan

I have been a resident for the past two years and feel compelled to share my positive experience with our property manager, Shan. Shan has been exceptional in managing the property, is always prompt, courteous, and highly professional. From the start, Shan consistently goes above and beyond to ensure the residents are comfortable and satisfied. For instance, when my heater broke down in the middle of winter, Shan had a repair technician at my apartment quickly ensuring my family stayed warm and safe. Additionally, Shan is proactive in addressing any issues before they become problems, and the communication is always clear and timely. Overall, Shan's dedication and professionalism make him an outstanding property manager. The commitment to providing excellent service has greatly enhanced my living experience at Property. I highly recommend Shan to anyone seeking a well-managed and pleasant place to live.

Anna · 22 May 2024

Agent replied · 23 October 2024

Thank you so much for your review, Anna. It's much appreciated. If you need anything further please don’t hesitate to contact us.

1/5

Trustpilot

Disappointing

I am extremely disappointed with the rental service provided by Savills. They placed a tenant in our property who attempted to leave after just two months, and the information we were given about them was inaccurate. The tenant themselves stated that Savills had misled them, which is deeply concerning.

Julie · 28 August 2026

Agent replied · 24 September 2026

Thank you for updating your review. We understand that our Customer Service team has thoroughly investigated the concerns you raised and provided detailed responses addressing each of the points set out in your review.

5/5

Trustpilot

Savills Petworth excellent service

Savills in Petworth,and David Vawdrey in particular, were brilliant in my recent house-house-selling experience. Always there for questions and updates and proactive in checking progress down the chain. All staff were courteous and friendly at all times, I would strongly recommend them , and thank David for his support.

Ms · 7 May 2026

5/5

Trustpilot

We bought a buy to let property through…

We bought a buy to let property through Savills St John’s Wood branchThereafter, Mr.Ben Varma sales Directorhave introduce us to their letting department all under one roofMr.Luke Hull Head of letting , he and his team are very friendly and helpful and easy to work with , Luke have advice us how to prepare and furnish the property within one day Luke have found us a Happy tenant Thank you Luke and your team

Doris · 8 August 2024

Agent replied · 23 October 2024

We are so pleased that everything worked out successfully for you, Doris. Thank you for providing us with an update and for taking the time to review our service.

1/5

Trustpilot

Worst letting agent I've ever dealt with

Savills manage a property I Iet, which I agreed to pay a premium for, for the sole reason that it was a new build, high end development. I just wanted everything to work and not have any problems. 9 months in and I had no heating all winter, no ventilation in the kitchen, which meant I couldn't cook (it's a studio) and no extractor in the bathroom, making that unusable. It took over 50 emails and 6 months to get any action on them. It was all an easy fix when they could get their act together. There has been no apology, no compensation and I have to email 5 times and wait weeks to get a single response. If you have the misfortune of ending up with Alex Worral managing your property, move out.

Alex · 17 April 2024

Agent replied · 23 October 2024

Hi Alex, we appreciate you bringing this to our attention.We would like the opportunity to learn more about the situation and address it directly. Please provide additional information via email: socialmedia@savills.com so we can investigate.

1/5

Trustpilot

Very poor experience as tenants

Very poor experience as tenants. Savills is continuing to withhold £170 from our deposit for a supposed “light clean”, despite the check-in report recording that the property was not clean when we moved in and the check-out report showing that many areas were left in a better condition.

Scott · 20 August 2026

Agent replied · 24 September 2026

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We take reports of maintenance issues and health and safety concerns seriously, and we regret that you feel these matters were not resolved satisfactorily during your tenancy. We also understand how frustrating deposit disputes can be. We value all feedback and are committed to continually improving the service we provide to both tenants and landlords. We would appreciate additional details in order to investigate, please email us at socialmedia@savills.com so we can raise with the appropriate departments.

5/5

Trustpilot

Fantastic service!

Angus has been a great property manager - very diligent and always responding to queries quickly and has remained on top of everything.

Amy · 3 March 2026

Agent replied · 20 March 2026

We are so pleased that everything worked out successfully for you, Amy. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Sandy and Ritesh are great

Savills are great. We've been with them a few years and they are super helpful. We had issues with one person a while back and they sorted it out quickly. Ritesh has been dealing with us and he's fantastic. As is Anthony and then Sandy overall managing things is amazing. - basically Savills are a bit more expensive than other companies for management but you get what you pay for.

Ben · 17 September 2024

Agent replied · 23 October 2024

Thank you for your kind words and for taking the time to post a review, Ben. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Trustpilot

Outstanding support from start to finish.

Sam at Savills was professional, efficient, helpful, and courteous throughout our home-buying experience. It was not an easy transaction, but she struck a good balance between protecting her clients' interests and providing us with outstanding service. She was honest, transparent, and communicative throughout the process, remaining calm and helpful, keeping things moving forward despite the challenges.

Sophie · 18 June 2026

Agent replied · 23 June 2026

Thank you for taking the time to leave feedback, Sophie. We’re so glad that you appreciate Sam. We’re delighted to hear that you enjoy being part of the Savills team…. We are always working on being even better, so if you have any feedback or suggestions, please email socialmedia@savills.com so we can review.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Savills's Google reviews

Questions about Savills Glasgow

How many reviews does Savills Glasgow have?

Savills's Glasgow City office has 1,859 reviews across two platforms: 89 on Google, 1,770 on Trustpilot (across the whole business).

What is Savills Glasgow's rating?

Savills Glasgow is rated 4.1 out of 5 across all 1,859 reviews, and 4.6 out of 5 on Google from 89 reviews.

Where is Savills's Glasgow City office?

Savills Glasgow, 163 West George Street, Glasgow, G2 2JJ, Glasgow City, G2 2JJ.

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