Trusted Agent profile · Glasgow City

Savills Glasgow reviews in Glasgow City

4.1

★★★★★ Great

1,881 reviews across 2 platforms

163 West George Street, Glasgow, G2 2JJ, Glasgow City, G2 2JJ

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Savills's office in Glasgow City, at 163 West George Street, is rated 4.1 out of 5 across 1,881 reviews on two platforms, including 102 Google reviews rated 4.5.

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4.5 / 5

102

Reviews on Google

This office

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1,779

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Glasgow City office, from every platform, shown as written. First names only.

5/5

Google

The Savills Glasgow Team were great to work with. Highly professional and lovely people. We hadn't planned to sell our home, but when we suddenly decided to, we wanted to move quickly and the Savills Team did just that. We were given an indication of the price range and how to market our home. We had a number in mind that was within that range. Our house went on the market on Friday and we accepted an offer on Monday that hit our target. No messing around The team also dealt with a few challenges on the way as always happens in property transactions and this was really appreciated and all part of the fantastic service. Many thanks to Peter, Vivienne, Erin and Ashley. Highly recommended!

Craig · 10 July 2025

Agent replied · 8 September 2025

Thank you for taking the time to review our service and for your kind words. We are delighted your experience of Savills was such a positive one and we were able to achieve such a successful outcome on your behalf.

5/5

Google

I was introduced to Peter Walker from Savills by my solicitor. We were selling a niche holiday home in Argyll and Bute. Unfortunately we were very unlucky and had 3 people pull out of the sale close to missives, I stuck with Savills and they managed to sell the property for me over the home report value in the end. Peter was great throughout the full process. I would recommend working with Savills Glasgow if you are looking to sell in Glasgow or further a field (our property was 1.5 hours from Glashow)

Jordan · 16 June 2025

Agent replied · 23 January 2026

Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased with our service and that we were able to achieve such a successful outcome on your behalf.

1/5

Trustpilot

Absolutely useless company

I have to say that if you are a buyer-forget about it, they are not interested in selling properties and if you are a seller,forget about it, they are not interested in selling your house. Absolutely disgraceful company. Why do you even want to list your property with them is the main question. They don't pass on messages or offers to the vendors and don't respond if you are interested in viewing either.

Tibu · 17 September 2026

Agent replied · 24 September 2026

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and are concerned by the issues you have raised regarding communication, property viewings, and the handling of messages and offers. As we are unable to identify your case from this review alone, we would welcome the opportunity to investigate your concerns further. Please email us directly at socialmedia@savills.com with your details so that we can look into what happened and address any shortcomings in our service.

5/5

Google

I had the absolute pleasure of working with Gil McNeill, Sales Negotiator, during my recent home-buying experience with Briar Homes, and I couldn’t be more pleased. From our first email exchange, to my first show home viewing, to the day I received the keys and even beyond Gil was consistently professional, approachable, and always happy to help - she really is a breath of fresh air! Gil was incredibly patient with me, as someone who is a massive overthinker and VERY indecisive - she showed patience and care when dealing with my many email queries and was ever so helpful when it came to things such as picking kitchen cabinets and bathroom tiles, which really was so helpful! I highly recommend Gil McNeill to anyone looking to buy a home. She was a pleasure to work with and really did show great care and dedication to her role. She made what can be a very difficult and daunting process smooth, simple and enjoyable. Thank you so much, Gil! You are a credit to Savills.

Emma · 21 May 2025

Agent replied · 9 June 2025

Thank you very much for taking the time to share your positive experience working with Gil McNeill during your recent home purchase with Briar Homes and Savills. We are pleased to hear that Gil’s professionalism, approachability, and dedication helped make what can often be a complex process more straightforward and enjoyable for you. We appreciate your recommendation and kind words, and we are proud to have Gil as part of our team. Should you require any further assistance in the future, please do not hesitate to reach out.

5/5

Trustpilot

Shikha was wonderful

Shikha was wonderful, really helped me move in and all the support that came after. She’s very responsive and problem solved quickly :)

Nora · 15 September 2026

Agent replied · 10 October 2026

Thank you, Nora, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.

5/5

Google

Caroleanne first alerted us to our new home in Portincaple, just as it came on the market in August 2024. We were at the end of our annual holiday to the west coast, and spent almost two hours viewing the house, as we knew we may not have another chance to see it before offering. Since the viewing, Caroleanne proactively kept us up to date with the vendors' timing and progress on other interests in the property. Her communication with us was incredible; she was friendly, informative, helpful, and available to chat when we needed to, offering suggestions, helping us to understand the vendors' needs, and answering all our questions. When the sale went to a closing date, we put in an offer, and were delighted (and quite emotional) when Caroleanne called to say that we had won the bid! Should we ever decide to sell (unlikely!) we would be honoured to have Caroleanne (and Savills) act as selling agent for us. Thank you so much Caroleanne!

Jane · 11 May 2025

Agent replied · 8 September 2025

Thank you for your kind words and for taking the time to post a review. We are delighted your experience of Savills was such a positive one.

5/5

Google

We’ve had our fair share of challenges over the years dealing with commercial letting agents, but working with Megan from Savills has been a game-changer. As a female business owner, it’s refreshing to finally experience a professional, respectful, and genuinely supportive service. Megan was incredibly helpful, communicative, and efficient throughout the entire process. She really took the time to understand our needs and made everything feel straightforward and stress-free. Because of her, we’re looking forward to a long-term relationship with Savills. Highly recommend!

Elle · 5 May 2025

Agent replied · 9 June 2025

Thank you for your kind words and for taking the time to post a review. We are delighted your experience of Savills was such a positive one.

5/5

Trustpilot

Savills have managed my property for 10…

Savills have managed my property for 10 years. I would like to thank Sarah Fernandes for her outstanding work -the management is now smooth and well organised and I appreciate her proactive role and timely responses.

Claire · 13 June 2026

Agent replied · 23 October 2024

We are so pleased that everything worked out successfully for you, Claire. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Rental experience

Our property manager Ilinca Ioanovici was amazing throughout the rental process. Always quick to solve and issues and queries, much appreciated!

Mattie · 15 September 2026

Agent replied · 10 October 2026

Thank you for your feedback, Mattie. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.

5/5

Trustpilot

Property managed by Sarah

Property managed by Sarah. We had no real isssues during the tenancy however Sarah was great in helping with whatever was needed.

Mr · 3 September 2026

Agent replied · 24 September 2026

Thank you so much for your review, Mr.Cameron. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Fiona Wither Review

Fiona Wither has been a great help throughout my entire tenancy of two years. Savills and Fiona have been helpful when faced with problems with my apartment, communication has been very smooth and they’ve been quite supportive. I highly recommend Savills to anyone looking for a reliable agency.

Sveva · 9 October 2026

5/5

Google

I can't thank Gil enough for her excellent service when purchasing our new home! It was quite a stressful process at times and absolutely nothing was a problem for Gil, she is always happy to help with any questions! Special mention to Pamela who helped with my last minute panic the day before we moved in! Would highly recommend this team! 😊

Tracey · 11 October 2025

Agent replied · 11 October 2026

Thank you very much Tracey. We wish you all the very best in your new home. Warm regards, Gil, Pamela and the New Homes team.

5/5

Trustpilot

Great proactive service from the…letting team at hampstead

Great proactive service from the letting team especially Muhammad Carr who has brilliantly looked after my property and me (!)

Irene · 8 September 2026

Agent replied · 24 September 2026

We really appreciate your kind feedback, Irene. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Google

Emma was an absolute delight to work with when buying our property. She was super accommodating when we had any questions and last minute changes which I know can be a nightmare! She made a stressful situation so much more manageable by simply being herself and making everyone around her feel more at ease. No ask was ever too big, and she was super responsive and reassuring every step of the way. I can't imagine how we would have managed without Emma, she's just the best at what she does!

Rund · 23 March 2025

Agent replied · 11 October 2026

Thank you so much for your kind words! We're thrilled to hear that Emma from our New Homes team was able to make your experience smoother and more manageable. It's wonderful to know that her efforts made a difference during what can be a stressful time. We wish you the very best in your new home. Thanks again for sharing your experience!

5/5

Google

We recently sought services from Savills who helped us to sell our property in Glasgow west end and the entire process was quick, relatively speaking and seamless. Right from initial property review, marketing and advertising to scheduling viewing appointments and key hand over, it was handled professionally. We were kept updated at all times. Shoutout to Ms Lauren Smith who was very professional in managing the entire process. The communication throughout was excellent from her end - this is so important. We highly recommend Savills to assist in any property related business as a professional service is assured.

Neelesh · 11 June 2026

Agent replied · 11 October 2026

We are delighted you are pleased with our service and that we were able to achieve such a successful outcome on your behalf. Thank you for taking the time to review our service - feedback is always incredibly helpful.

1/5

Trustpilot

Appalling experience

Appalling experience. Savills at Margaret Street cancelled a fully signed, legally binding tenancy agreement just 5 days before move-in because they sold the property. This breach of contract cost me money in non-refundable flights. Agents Natasha Spitz and Mey Hafiz promised to sort out the reimbursement, but then completely ghosted me for over months. Management ignores all formal complaints. While unforeseen circumstances can happen, how can this be justified?

Анна · 22 August 2026

Agent replied · 24 September 2026

Thank you for taking the time to share your feedback. We are sincerely sorry to hear about your experience and understand how frustrating and disappointing this situation must have been, particularly given the proximity to your planned move-in date and the additional costs you incurred. While property sales and changes in circumstances can occasionally arise unexpectedly, we recognise the significant impact this had on you and appreciate your concerns regarding both communication and the handling of your reimbursement request. If you could email further context to socialmedia@savills.com we will investigate.

5/5

Trustpilot

Excellent Property Management

We have had a very positive experience with the Savills Lettings and Property Management team. In particular, our property manager, Bailey Chan, has been professional, responsive and proactive in managing a long-running maintenance issue involving the management company. He followed matters up consistently and kept us well informed throughout. We really appreciate Bailey’s support, and look forward to continuing to work with him.

Krista · 25 September 2026

Agent replied · 10 October 2026

We really appreciate your kind feedback, Krista. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Positive experience as a tenant!

Positive experience as a tenant dealing with Savills. They were responsive and attentive during both the move in and move out of our tenancy. Our property manager Maria was ace - no complaints!

Lewis · 20 May 2026

Agent replied · 23 June 2026

We really appreciate your kind feedback, Lewis. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Savills has been great

Savills has been great as our lettings agent, especially Cato Ng, who's very responsive and on top of everything for our unit. I've been very impressed with Cato.

Ian · 20 June 2026

Agent replied · 23 October 2024

We really appreciate your kind feedback, Ian. We are very pleased we were able to help and wish you all the very best for the future.

1/5

Trustpilot

Savills are the management company for…

Savills are the management company for the house next door which is rented out. Over 18 months ago, a brick post on the drive which belonged to that house toppled over onto my path. This was reported by previous tenants, new tenants and myself on several occasions but the brick post has not moved and is too heavy for me to pick up and move onto their drive. The inconvenience is to me not the house it belongs to. I cannot use my path to take bins in and out as this prevents it. Apparently, the landlord is also aware. I rang Savills, the management company, several times last year and was fobbed off or advised it will be sorted that week...and it never was and nobody came back to me. Happy to take the fee but not taking up problems caused. If anyone trips over and hurts themsleves (and lets face it any trip can result in a potential death) the claim will be on Savills. I hadn't left feedback earlier as wanted to give them a chance but this is ridiculous!!!! I could only put date of experience as May 25 but it happened in December 24.

Collette · 18 May 2026

Agent replied · 27 May 2026

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and the frustration this situation has caused you over an extended period. We would like to investigate this matter urgently and ensure it is resolved without further delay. Please could you contact us via email to socialmedia@savills.com with your address and any reference details, so we can escalate this to the appropriate team immediately.

5/5

Trustpilot

Thank you

From the start, working with Christianne has been an absolute pleasure. Her professionalism, knowledge, and dedication set a new standard for what great estate management should look like. Every detail of our experience was handled with care, integrity, and genuine enthusiasm.

Lucas · 18 February 2026

Agent replied · 20 March 2026

Thank you so much for your review, Lucas. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Since Vivian Yip (MARLA Property…

Since Vivian Yip (MARLA Property Manager) being my property manger, she has all along tried her best to help me in the most efficient and effective way. Her responses and advices given to me are always clear, useful and up to point. It has saved me a lot of time and resources in resolving my problems, in particular I live overseas and am not familiar with the UK operation. Her assistances are valuable and is the best staff whom I come across in Savills. She is definitely a valuable asset to Savills and a role model for the colleagues to learn from. I trust she could have a bright future and she is the one whom Savills and her colleagues could always depend on.

Joyce · 1 May 2026

Agent replied · 27 May 2026

Thank you for your kind words and for taking the time to post a review, Joyce. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Trustpilot

I have had Savills as my property…

I have had Savills as my property manager for close to 9 years now and I must say I have had some exceptional agents covering my account - I want to particularly shout out Atticus Leung who has been incredibly helpful across a wide array of repairs/ replacements/ general Qs. The turnaround time is very efficient and all my questions are answered, the approvals from the landlady obtained and all the necessary works are initiated asap which minimises any inconveniences. We can’t always control other things going on in the apartment/ building/ residential area but having a helpful residential manager and agent helps a great deal.

Anastasiya · 30 April 2026

Agent replied · 27 May 2026

Thank you so much for your review, Anastasiya. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Elliott Jones was very helpful

Elliott Jones was very helpful. The information we required arrived quickly and his liaising with others in the team on our behalf was effective. He is also very nice to work with.

Clare · 28 April 2026

Agent replied · 27 May 2026

We are so pleased that everything worked out successfully for you, Clare. Thank you for providing us with an update and for taking the time to review our service.

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