Every review we hold for the Glasgow City office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs a first time buyer I genuinely can't praise the team at Allen & Harris Dennistoun enough. Initially only called them up to ask if I could set up an email alert for new properties in the area, but Ross was so friendly and charming that before I knew it I'd agreed to a meeting with mortgage advisor Fraser, and I'm glad I did. We'd been let down by other mortgage advisors before, but he got us a fantastic deal and every time we met with him he cut straight through all the noise and got the job done. But the absolute superstar to me is David, who was (and even weeks after settlement, still is) an incredible source of knowledge, support, and advice on every step of the buying process. Thanks again for everything guys!
Jules · 8 September 2025
Agent replied · 8 October 2025
Thank you for choosing Allen & Harris Dennistoun! We take pride in our team's outstanding customer service, and we are thrilled to hear about your positive experience with Ross, Fraser, and David. It was our pleasure to help you with your mortgage and buying process. We appreciate your kind words and wish you all the best in your new home. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotI went to Allan&Harris on Albany Road
I went to Allan&Harris on Albany Road, during my visit, Liam Tresilian made some racial comments to me that he clearly thought were humorous. He was laughing while delivering his inappropriate remarks, seemingly oblivious to the discomfort he caused. Instead of fostering a welcoming atmosphere, his comments only served to highlight the insensitivity that can sometimes be present in social interactions. This experience left me feeling deeply ashamed and very uncomfortable, as I couldn't help but question why such remarks were deemed acceptable in any context. It was disheartening to encounter such ignorance, especially in a setting where I expected to feel safe and respected. I believe that everyone deserves to be treated with dignity and kindness, and it was disappointing to witness such a lack of awareness regarding the impact of words.
David · 26 March 2026
★★★★★ 5/5
GoogleAfter months of spinning the wheels and making no progress with finding a property for myself, I luckily walked into the office to book a viewing at a property, and also booked a meeting for the Help To Find service through Ross Elliot! A couple of days later, I had a meeting with Fraser Gough, who almost instantly found me a different property that was exactly what I was looking for, and got me an early viewing, an opportunity to put in an early offer, and that offer then being accepted before any other viewings even happening!
I can't recommend the team at Dennistoun enough. Both Fraser and Ross were such a good help, and went above and beyond with everything I put their way!
Thank you again to both of them!
Shawn · 10 January 2025
Agent replied · 8 January 2025
Thank you Shawn for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA big thank you to Fraser and the team at Allen & Harris Dennistoun!
I had an excellent experience working with Fraser on my mortgage. He was knowledgeable, professional, and incredibly supportive throughout the entire process. Fraser explained everything clearly, offered great insights, and made each step easy to understand. Highly recommend!
Blessing · 24 October 2025
Agent replied · 22 October 2025
Thank you for your kind words and recommendation! We strive to provide our customers with top-notch service and are thrilled to hear about your positive experience with Fraser and our team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleIt’s really difficult to find Estate agents who are knowledgable, honest & who will be there to guide and support throughout the process of selling your home. David has been great throughout the whole process for us & we will most certainly seek him out the next time we purchase a house. Thanks David, we will be in touch when we purchase our next home.
SO · 9 February 2025
Agent replied · 22 January 2025
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
TrustpilotHad an excellent time moving in with…
Had an excellent time moving in with Allen and Harris. Aaron was particularly helpful with setting things up! A couple details could have been clearer but otherwise a fantastic experience.
Daniel · 27 August 2026
★★★★★ 1/5
TrustpilotThe worst letting agent ever
The worst letting agent ever. They cannot manage your property and are very rude and provide the worst customer service ever. Being with this letting agent has been a nightmare, instead of helping landlords the so called letting manager Tiffany was very rude and explains she’s not a mind reader. She would never answer calls, disregard emails and also accidentally replies to a chain of emails to her colleague but includes us to say how we are ridiculous. Tiffany is so unprofessional and the service provided was appalling. We will never be using this letting agent and recommend not to use unless you want your house to be destroyed and not to have any support from the lettings agent you put your trust in to manage and maintain your property and to have the most appalling service. Stay clear and actually get your moneys worth with another agent.
Fahima · 26 April 2025
★★★★★ 1/5
TrustpilotRead the Contract!
I employed this company to sell a house. After 6 months and no sensible offers, I terminated their contract. A few months later, I sold the house through another agent, who were brilliant. However it turned out that the eventual buyers had seen the house originally several months before through Allen and Harris. The next thing I knew was their high powered solicitors demanding full payment of their selling fees, which according to their contract I have to pay indefinitely after they have sown anyone the house. This is criminal and they should be ashamed of themselves putting a clause like that in a legal contract. So beware, read all the small print. Don't use Allen and Harris as they are absolutely useless.
Ken · 23 April 2026
★★★★★ 1/5
TrustpilotPoor, poor service
I recently asked for a Home Report to be e mailed, someone st their office decided to phone to arrange a viewing, they couldn’t get through because they dialed the wrong number. I explained I wanted to see the Home Report before arranging a viewing and adked, for the second time, van I have the Home Report, again this didn’t arrive, I gave it another go and still nothing happened.
Marie · 6 June 2026
★★★★★ 5/5
GoogleThe team at the Dennistoun branch - David, Ross & Katie - handled my property sale excellently from beginning to end.
I wanted an estate agent who understood the value of my property, would communicate well and was invested in my sale.
The A&H team at Dennistoun provided a helpful, empathetic, professional service and exceeded my expectations.
Communication was excellent throughout the process.
They went to great lengths to make sure I was happy with the photographs and schedule details before marketing the property.
They handled all viewings and I was confident that they would conduct them with professionalism and care.
I used their in-house conveyancers at Mov8 and this meant A&H were able to continue to support me right to the end of the sale.
Post offer, they were just as attentive and helpful, answering all of my queries with patience and care.
I couldn't have asked for more from this team and would recommend them to anyone wishing to sell their property.
Giovanna · 16 April 2025
Agent replied · 9 May 2025
Thank you so much for your kind words! The team at the Dennistoun branch is truly dedicated to providing excellent service and we are thrilled to have exceeded your expectations. We pride ourselves on communication and ensuring our clients' needs are met throughout the process. Thank you for choosing A&H and for trusting us to handle your property sale. We wish you all the best! Kind regards, Lucy, Customer Relations.
★★★★★ 2/5
TrustpilotAllen and Harris
Allen and Harris, WhitchurchJust put my parents house on the market with Allen and Harris and not impressed with communication at all. An Open House was arranged but on the day of the Open house no communication with either myself or my brother)who lives in the house) so I was a bit concerned. I rang the office and was told one of their colleagues should have got in touch with me to say it had been pushed back two weeks. I had not received a phone call or message of any kind. I was then told it was rearranged for two weeks later, again no communication and nothing materialised.Early days but already thinking of finding someone else to sell the house.
Jacqueline · 27 August 2024
★★★★★ 1/5
Trustpilot60% 1-star reviews at the time of…
60% 1-star reviews at the time of writing, this should be the only red flag you need. Firstly, they mis-sold the tenancy, and assured certain facts that were conditional on my signing were true, that turned out not to be true. There is no way I would have signed the tenancy if they had not been misleading. When confronted, they made demands from me which were unreasonable, including ‘not to open the window’ of which there is only one in the apartment. Corey is especially corrupt, and the biggest scammer, stay clear as he will gaslight anyone and back track/say whatever he feels like to cover himself. Stay clear. Remember, 60% 1-star reviews. That is the majority of all reviews. Please don’t waste your time.
Anonymous · 6 July 2024
★★★★★ 5/5
TrustpilotExcellent Service from Yupy, Roath Branch
I’m incredibly pleased with the service I received from Yupy Sarwar at Allen & Harris Estate Agents for our recent home purchase. The home buying process can be daunting, but Yupy was fantastic every step of the way.From finding potential properties to helping me negotiate an ideal contract, Yupy was always available and communicated how each part of the whole process would move forward. He also understood the housing market in our search area, which allowed us to get an incredible deal that exceeded our expectations.Yupy answered all my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary, going the extra mile and assisting me with obtaining numerous specialist reports on the condition of the property and ensuring that when access was required for these inspections to take place the property was accessible, even at short notice.His knowledge and experience, combined with his patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend him to anyone.
Al · 2 July 2024
★★★★★ 1/5
Googlewhat they done to me was blatant robbery david came out had the sales patter they then arranged to have my house valued and listed I agreed (get independent valuation) I complained the house was under valued david said he would take this up with the surveyor (he didn't) and my house went on to get sold then 3 month after I sold it the person who bought it then sold it through alan and harris with a 10k higher valuation so if you like to have 10k stole from you these people are for you
John · 25 February 2025
Agent replied · 10 April 2025
Hello John,
Thank you for sharing your experience with us. I'm sorry to hear about your concerns regarding the valuation and sale of your property. Please reach out to us at complianceresidential@sequencehome.co.uk so we can address your concerns directly and work towards a resolution.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
TrustpilotDefinitely recommended
Definitely recommended! Tried PeterAlan first to sort my mortgage and after almost 9 months and wasted over £1000 I just gave up. Very disappointed! Thanks to Liam Tresilian at Allan&Harris Albany road who managed to sort my mortgage within a week. very pleased!
Halil · 8 September 2025
★★★★★ 5/5
GoogleDavid and the team were excellent! Clear communication from start to finish and everything done quickly and smoothly. Highly recommended!
Andy · 1 June 2025
Agent replied · 25 July 2025
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotPoor communication
We previously used Allen and Harris to market our property and had a terrible experience. Today, we arranged to view a property marketed by them. I had reminder text messages confirming the viewing and when I arrived the owner said he accepted an offer 4 days ago and he was told Allen and Harris would inform anyone who had arranged to view - which they did not. Total waste of time and confirms my views.
RD · 16 January 2026
★★★★★ 5/5
TrustpilotWe used Allan and Harris’ mortgage…
We used Allan and Harris’ mortgage advisor service. The lovely Alanna Docherty helped us with honestly everything for buying our new house. She was amazing we could not fault her. She really went above and beyond and as for many people, all the things that come with buying the house can be very confusing but Alana explained everything so well and just made the whole process stress free to be honest. She always answered any messages or query’s quick and was always so friendly and polite. Her knowledge is great as well. We are so happy with the service provided and cannot recommend Alana enough. If you are looking for a mortgage advisor she is the one, we will be using her again for future housing things. Thanks so so much again Alana 😊
Yaz · 31 October 2023
★★★★★ 2/5
TrustpilotIncompetent.They assured me it was a good tenant
They assured me it was a good tenant. When I received the referencing it turned out she wasn't earning enough to pay the rent, had lied about her job and salary, had seven addresses in eight years. I only learned this three days before she was supposed to move in. I stopped the deal and decided to sell. Allen and Harris still want their fee. The demand is £300 more than on the contract. Total incompetence.
Jean · 5 November 2025
★★★★★ 5/5
TrustpilotI just want to thank Dylan for getting…
I just want to thank Dylan for getting my house he has been amazing to me and all my family. Wouldn’t have this house if was not for Dylan. Thank you so much Dylan. You are such a lovely gentleman thanks for everything . Many thanks Jessica and family
RUBEN · 20 March 2025
★★★★★ 1/5
TrustpilotSo poor experience with them!
So poor experience with them. Before peyment was taken, the Sequence Brooker was ringing every day. After payment made, totally change atitute. Lack of communication, no reply, ignoring, waiting forever. Because not receiving support from broker I made bad mistake pull out from property I was hoping to buy. Always been worrying when problem because this broker is not with you when really need.They change big amount of money for lifetime service. But no service after payment.
Marcin · 12 October 2023
★★★★★ 5/5
TrustpilotBest estate agent ever
I used Allen and Harris to purchase a house and Connor Sherman was my estate agent. He was so friendly and helpful. Kept me updated throughout the whole process and would chase up any enquiries that I had immediately.Also, Liam Tresillian, the mortgage broker at Allen and Harris, was extremely helpful and found me the best mortgage deal. I highly recommend using Allen and Harris.
Lisa · 9 May 2024
★★★★★ 1/5
TrustpilotReally poor experience with Allan &…
Really poor experience with Allan & Harris Roath. I had a house valuation booked, and because I’m away on business, a family member took half a day off work to attend. Just a few hours before the appointment, they cancelled by email with no phone call, no proper explanation, and no attempt to rearrange.
Guest · 1 April 2026
★★★★★ 5/5
GoogleFrom the first call to set up a valuer to come out, we were impressed by Kieran. His warm, genuine, professional manner blew me away. Then when David the valuer came to the property he sealed the deal and we knew we were going to use Allen and Harris. Davids sincerity and care for what he does shone through and he knows his properties inside out. He spoke complete sense and valued our property correctly based on facts and figures from surrounding similar like for like properties. His approach was a breath of fresh air as we have dealt with many other estate agents and been exceptionally unimpressed by their sales pitch and the nonsense they spoke. The entire process was fast, efficient, our property was on the market straight away, they organised the home report directly along with the solicitors quote. Then there is Paula the dark horse in the back ground who pulls the whole thing together adding her professional touch! Even the viewers were all qualified and no time wasters.
A huge thank you to you all for selling our property in under one week.
We could not rate this team and this branch highly enough!!!
Julie · 15 May 2024
Agent replied · 24 October 2024
Julie McCulloch thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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