Every review we hold for the Gillingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI very rarely leave reviews but I feel it is the least I can do for this agent and they are not even my agent!
I am currently purchasing through them and Franki has been an absolute star. She has been keeping me updated on every aspect of the chain and I have had more contact with her then I have with my own agent.
If I ever come to sell again, Morton New will be the agent of choice. Thank you Franki, you have been such a massive help and support to me so far.
Victoria · 20 September 2026
Agent replied · 11 October 2026
Thank you so much for taking the time to leave such a wonderful review!
Franki will be over the moon to read your generous feedback. Keeping every link in the chain informed, supported, and updated is essential for a smooth move, so it is fantastic to hear that her dedication has brought you so much peace of mind throughout the process.
Knowing that we have earned your trust for any future moves is the highest praise we could ask for. Thank you again for your kind words, and we wish you every happiness in the future!
★★★★★ 5/5
GoogleThe MN team provide a high level of service. They are efficient, professional and friendly. We were always able to speak to someone who could answer our queries and if they said they'd call back they always did. A special mention to Nathan who managed the negotiation stages of the sale. We wouldn't hesitate to recommend the MN team.
Sandra · 11 July 2026
Agent replied · 11 October 2026
Thank you so much for your kind review and for recommending the Morton New team. We are glad to hear that you experienced a high level of service and that our commitment to clear communication and calling you back made a difference. Nathan will be absolutely delighted to receive your special mention for his help during the negotiation stages of your sale. We truly appreciate you taking the time to share your feedback and wish you all the best.
★★★★★ 5/5
GoogleWow!
Honestly brilliant from start to finish! Georgia, Nathan and Franki were absolutely wonderful throughout the whole process. Especially as first time buyers not knowing anything about buying a property they made the whole process very simple. Could not recommend them enough. Truly brilliant thank you again to all of you.
All the best,
Aimee and William
Aimee · 8 December 2025
Agent replied · 14 April 2026
Thank you so much for your fantastic review, Aimee and William. We’re thrilled to hear that Georgia, Nathan, and Franki were able to make your first-time buying experience simple and enjoyable. Your kind words and recommendation mean a great deal to the team, and we wish you all the best in your new home!
★★★★★ 5/5
GoogleExcellent service, friendly, competent staff - strongly recommend.
As co-executor of an estate, we employed Morton New to sell a rural property. This has proved to be an excellent decision, as since the property has been marketed, we have had a steady stream of viewings culminating in 2 offers, all within a short space of time. The staff kept us up to date with comments made from all the viewings, and have followed up each viewing. They now have assigned an employee who will guide us through the next stage of selling.
I cannot recommend them strongly enough. They will do their best to sell your property quickly.
Kath · 11 June 2026
Agent replied · 11 October 2026
Thank you so much for your kind words and for your strong recommendation. We are very pleased to hear that choosing Morton New to handle the sale of the rural property proved to be such a positive decision.
It is great to know that the steady stream of viewings and quick offers met your expectations, and that you found our constant updates and follow-ups helpful during your time as co-executor. We believe that keeping a close eye on the process is essential, so we are glad you are feeling well supported as you move into the next stage with your dedicated guide. We truly appreciate your trust in our team.
★★★★★ 5/5
GoogleMorton New was a terrific help in our house sale. Their staff came across as professional and realistic in their assessment of the property and the estimation of sale deadlines. We felt we were in safe hands from the start and their high street office gave us confidence of good footfall to help the sale along. During the process, we were given weekly updates that were both helpful and reassuring.
Theo · 11 August 2026
Agent replied · 11 October 2026
Thank you so much for your fantastic review and kind words! We are delighted to hear that you felt in safe hands right from the very beginning. Delivering honest, realistic assessments and keeping our clients well-informed with regular, reassuring updates are key priorities for us, so it is wonderful to know this made such a positive difference during your sale. We are also thrilled that our high-street presence gave you added confidence throughout the journey.
We truly appreciate your trust in Morton New and wish you all the very best with your next chapter!
★★★★★ 5/5
GoogleI am writing this review for my mother in law. She sold her house with Morton New Gillingham and the whole experience was a great success. Without the whole team the sale would have been more difficult, so thank you very much for a smooth and well organised transaction. From the beginning to the end, everything was very professional, the viewings well done and the pictures taken for the advert and the wording were great! High recommended! Thanks to the whole team!
Mareen · 11 May 2026
Agent replied · 11 October 2026
Thank you so much for sharing your mother in law's experience with us. We are delighted to hear that the team in Gillingham made the sale such a success and that she found the transaction smooth and well organized. It is great to know the photography and wording for the advert hit the mark and that the viewings went well from start to finish. We truly appreciate the recommendation and will be sure to share these kind words with the entire team.
★★★★★ 5/5
GoogleAfter being completely let down by another estate agent in the area we were feeling so deflated, after many conversations with Morton new and Nathan in particular we were given the confidence to give it another go . Nathan and his team were amazing from start to finish from selling our house to finding
us another then chasing solicitors to move everything along asap . My only regret was not choosing Morton new first.
Highly recommend and will be my first choice we ever choose to go on this journey again . THANK YOU
Michelle · 11 October 2025
★★★★★ 5/5
GoogleWe had an excellent experience with Morton New! After struggling with a larger national estate agent, we were amazed at how quickly things moved once we switched, they had a sale agreed on our property in just one week of it going on the market.
The entire team was outstanding, with special thanks to Nathan, who was incredibly supportive throughout the process. They not only helped us navigate through to completion smoothly but also showed us some truly lovely properties as we searched for our next home.
The professionalism, efficiency, and personal touch from Morton New were second to none. We couldn't recommend them highly enough. Thank you for making what could have been a stressful process so seamless and successful!
Patrick · 11 October 2025
★★★★★ 5/5
GoogleI bought a bungalow through Morton New, and from start to finish I got excellent service and advice.
Georgia, Mia and the Sales Progressor Franki were all really friendly and efficient.
They dealt with all the enquiries I had swiftly and professionally.
I cannot rate them highly enough.
I felt I could approach them easily with my questions and requirements to the vendors, as they were so personable and friendly in conversation.
Thank you all for making the buying process such a breeze.
Raymond · 11 October 2025
★★★★★ 5/5
GoogleCaroline of Morton New came to take the photographs and make the floor plans of our house in preparation for it going on the market. She was absolutely charming, asked sensible questions and listened to our views. The whole experience was painless and thoroughly enjoyable thanks to Caroline’s professionalism.
The brochure was prepared incredibly swiftly and sent to us for approval. It looks amazing and the descriptions were thorough, straightforward and sympathetically written - made us wonder why we were moving!!
Thank you so much Caroline!
Julia · 11 October 2025
★★★★★ 5/5
GoogleThe entire team at Gillingham were excellent! right through from viewing to completion. They kept me informed of every stage of the process. Extra viewings for measuring up were never a problem, even at short notice.
Would highly recommended Morton New Gillingham.
Adrian · 29 November 2025
Agent replied · 14 April 2026
Thank you for your kind review. We’re delighted to hear that the Gillingham team provided excellent support from viewing through to completion and were happy to accommodate extra viewings when needed. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleWe met Georgia when she took us to a property in Shaftesbury her knowledge of Shaftesbury and the surrounding areas is very impressive and so informative. At the time we had an offer on our property which unfortunately fell through but Georgia has been so supportive keeping in touch and listening to our requirements and sending appropriate properties within our budget and our needs while we find a new buyer she is so helpful and we know she will help us find our new home.
Annie · 30 September 2025
★★★★★ 5/5
GoogleA trustworthy and reliable Estate Agent. Our property was marketed at a realistic price and sold quickly We were informed daily of the prospective buyers and subsequent visits by the various organisations involved with the sale. The whole team at Morton New were friendly and welcoming when we visited their office in Gillingham for updates on the progress of the sale. Daily reports from the various members of the team involved with our sale gave us confidence and assurance throughout our sale.
We would thoroughly recommend Morton New.
ANN & JOHN BARLOW
Elizabeth · 14 February 2026
Agent replied · 14 April 2026
Dear Ann and John, thank you so much for your kind words and for choosing Morton New. We are delighted that our focus on realistic pricing and daily communication gave you the confidence you needed throughout your sale. It was a pleasure having you visit our Gillingham office, and the whole team really enjoyed working with you both. We truly appreciate your recommendation and wish you all the best in your next chapter.
★★★★★ 5/5
GoogleWe have been looking for a bungalow for some considerable time. We booked a viewing and made an offer on the same day. This was entirely due to the presenting estate agent (Georgia).She was exceptionally well briefed, her local knowledge of clubs, entertainment, sports facilities and walking was superb. As indeed was her knowledge of the property.This was a professional who clearly enjoys her job, and is keen to support the selling/buying process in any way that she can. In short an exceptional operator Thank you Georgia, you are a credit to your chosen profession and your employers!
Mike · 14 August 2025
★★★★★ 5/5
GoogleThe team at Gillingham have been brilliant. Nathan came to value the property and explained the selling process clearly and professionally. There was great communication from Georgia, Olivia and Franki at every stage of the process, keeping us informed of all viewing and offers. Our sale exchanged contracts today and we are extremely grateful to the team at Gillingham Morton New.
Sue · 30 September 2025
★★★★★ 5/5
GoogleI would highly recommend Morton New Gillingham.
I received a very professional service, regular updates and a great customer experience.
I would particularly like to mention Georgia Read who was excellent.
Barrie · 11 September 2026
Agent replied · 11 October 2026
Thank you so much for your wonderful review and recommendation!
We are delighted to hear that you experienced such professional service, regular updates, and a great overall customer journey with our Gillingham team. Clear and consistent communication is something we pride ourselves on, so it is fantastic to know it made such a positive impression.
We truly appreciate you taking the time to share your feedback and wish you all the very best!
★★★★★ 5/5
GoogleI have just bought a house through Morton New and the whole team have been fantastic but I do have to give a special mention to Georgia and Frankie who I dealt with the most. Both answered my multitude of questions, are highly professional, helped things along when they were a little slow and were great with their communication. Thanks MN!
Danielle · 31 August 2025
★★★★★ 5/5
GoogleI used Morton New to sell my home in Gillingham last year, and they were fantastic. From the valuation through to the sale completion they were attentive and helpful, and I would highly recommend them.
Andrew · 11 July 2026
Agent replied · 11 October 2026
Thank you so much for your kind review and for recommending us. We are delighted to hear that you had a fantastic experience selling your home in Gillingham last year. It is wonderful to know that our team was attentive and helpful every step of the way, from the initial valuation all the way through to completion. We truly appreciate you taking the time to share your feedback and wish you all the very best.
★★★★★ 5/5
GoogleThe best customer service ever received from the whole team but especially from Bryony, Olivia and Charlie. Clear communication about the sales process, and extremely slick and efficient in putting our house on the market. It truly feels we are part of a team - great collaboration. My husband and I cannot recommend this agency highly enough.
Sarah · 19 January 2026
Agent replied · 14 April 2026
Thank you for such a wonderful review. We’re thrilled to hear that Bryony, Olivia, Charlie, and the rest of the team made you feel supported and part of the process. Clear communication and smooth, efficient service are exactly what we aim for, so your kind words and recommendation mean a great deal to us.
★★★★★ 5/5
GoogleOlivia, Nathan and Georgia have done a wonderful job helping us with the sale of our mother's property. They are a true team - and include us as part of it. Their belief in the property shines through - to viewers and also to us. They've achieved a very high number of viewings, communicated feedback, offered advice - we could not be in better hands.
Andrew · 30 October 2025
Agent replied · 14 April 2026
Thank you for your kind words. We’re thrilled to hear that Olivia, Nathan, and Georgia provided such dedicated support throughout the sale and made you feel part of the process. Your feedback means a great deal to the team, and we’re delighted they were able to achieve such great results for you.
★★★★★ 5/5
GoogleInitially I contacted 4 Gillingham Estate Agents when selling my late mother's property. I was very impressed with the meeting I had with Morton New and felt confident they would do a good job. That has been the case! Nathan and his team have been brilliant people to work with. After each viewing I have had feedback the following morning. Once an offer was accepted Julie in the Sales Progression Team was so helpful too. I certainly recommend the Morton New Team at Gillingham.
Sherilyn · 11 October 2024
★★★★★ 5/5
GoogleWe have had nothing but fantastic customer service with Morton New. From renting our house out and having Lorraine & Mark look after everything for us to then selling the property with Georgia. Everyone was always helpful, checked in with us and did what they could to make things smooth and stress free.
Thank you all xx
Kelcie · 22 December 2025
Agent replied · 14 April 2026
Thank you so much for your lovely review. We’re delighted to hear that Mark, Georgia, and the whole team provided such fantastic support throughout your rental and sale. Making the process smooth and stress-free is exactly what we aim for, and your kind words mean a great deal to us.
★★★★★ 5/5
GoogleA big thank you to Olivia and her team at Morton New Gillingham. They were efficient, friendly and most importantly communicated with us and the solicitors regarding the progress of our sale across the chain. Especial thanks to Frankie, sales progressor
Janet · 11 October 2025
★★★★★ 5/5
GoogleMorton new Gillingham were so friendly and very professional in the sale of my house, this was the first time for me and as a widow and they made me feel relaxed in the sale x thank you once again x would highly recommend x
Jackie · 14 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
