Every review we hold for the Gedling office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe’ve just received the keys for a rental property managed by Lesley Greaves, and Alison has been fantastic every step of the way. As a private renter of many years and many letting agents, this has easily been the smoothest and easiest process I’ve experienced, all thanks to Alison’s hard work. We picked the keys up from her colleague Amy, who was also incredibly friendly, professional, and efficient. We’re very happy tenants!
Sheringham · 27 September 2026
Agent replied · 11 October 2026
Hi Sheringham
Thank you for your kind review. We wish you well in your new home.
Many thanks
Alison and Amy
★★★★★ 5/5
GoogleMarta was really helpful throughout our experience with Lesley Greaves. She was friendly, approachable and took the time to answer our questions properly, while keeping us updated and giving us useful feedback along the way.
We really appreciated how easy she was to deal with and how professional she was throughout. A very positive experience overall and I’d definitely recommend Marta to anyone dealing with Lesley Greaves.
Mohsin · 6 October 2026
Agent replied · 11 October 2026
Thank you so much for taking the time to share your feedback! We’re thrilled to hear about your positive experience with Marta and really appreciate your recommendation. If you ever need anything else, please don't hesitate to reach out!
★★★★★ 5/5
TrustpilotPatient, Professional, and Genuinely Helpful Support
I really appreciated the patience, professionalism, and willingness of the support team to investigate an unusual billing issue. Both Maricor and Nyle took the time to review the account information, answer my many questions, and involve the billing team when needed. Although not every question could be fully answered, I felt they made a genuine effort to get to the bottom of things. Nyle was especially helpful in clarifying the situation and making sure my concerns were addressed. Thank you for the excellent customer service!
Audrey · 9 October 2026
★★★★★ 5/5
GoogleThis was the first time I've had any dealings with Lesley Greaves E&L and I have to say Marta was a breath of fresh air: She Had clearly done her homework and not only knew everything we needed to know about the property, She was well-versed in all the area's socio economic data And social infrastructure.
She was extremely accommodating and made the viewing a pleasant experience. Additionally, She was able to convey very well all that Lesley Greaves has to offer - An excellent company ambassador.
I'll certainly be using the company again.
Thanks Marta
Michael · 4 October 2026
★★★★★ 5/5
TrustpilotWhat I thought would be a headache to…
What I thought would be a headache to ask for a refund, turned out to be mindful and a great experience.
Linktree is a professional site with professional customer service when you contact them.
I didn’t require their services and used my private account to confirm the cancellation and refund.
Joann, the adviser, checked and advised whether I had another linktree account and that’s when I realised why my original message to cancel some time ago failed.
Joann was helpful and informative. They made my experience pleasant and the refund process commenced within a day.
Thank you Joann for showing me what a high end professional company Linktree is. If I ever need a business account again I’ll most definitely be using your site to link with people and products.
Absolutely fantastic and to the point.
Do not lose Joann, Linktree!
I gave 200% to customers when I worked in retail many years ago in my early 20’s. Thereby, recognise stupendous service when received.
Shahnaz · 26 September 2026
★★★★★ 2/5
TrustpilotI haven't ever subscribed to link tree…
I haven't ever subscribed to link tree and I didn't realise they were taking money out of my account. When I told them of my concerns and told them to not take out any more money out if my account. Guess what they did. Do not subscribe or ever visit ther site as this shows as you have subscribed steer well clear of this company. They did communicate really well telling me it was too late for refund. Ombudsman has been informed
Michael · 23 September 2026
★★★★★ 5/5
GoogleThanks so much for making the sale of my house so smooth
Great communication from start to finish and always made to feel welcome on the phone and in the office
Can’t thank you enough for everything, would recommend you guys to anyone wanting to sell their house
Can’t name everyone as I dealt with everyone in the office but special thanks to Kay for always getting back to me swiftly every time and being very professional in everything you did but most of all for putting up with me haha
Thanks Kay and thanks to the guys at Lesley greaves
Darren · 13 September 2026
★★★★★ 5/5
GoogleMe and my husband have had a wonderful informative experience with the lady who showed us the house we are very keen on. Her name is Marta. She is a lovely friendly person who explained very well on the house we saw. We are very happy with the service received. Marta is excellent in communication and explaining all aspects of the house viewing to us as first time buyers. We are very happy with the service received and she is friendly, approachable and was able to answer any questions we asked about our viewing. Thank you soo much for your help and service.
Sadia · 11 September 2026
★★★★★ 5/5
TrustpilotEarl made our experience great
Earl made our experience great, and Linktree made it possible for him to do a terrific job for us. We found him easily, he was thoughtful, kind, knowledgeable and went out of his way to show us ways to use Linktree most effectively. Congratulations to Linktree for finding great people and not relying on robots to provide customer service - which wastes our time and is very frustrating. And thank you Earl.
Barbara · 6 September 2026
★★★★★ 5/5
GoogleMarta Santos was very welcoming and professional throughout my viewing at Towes Mount. She greeted me with a warm handshake and a genuine smile, instantly making us feel at ease. She came across as approachable, open-minded, and genuinely kind. Even my little girl commented that she was "extremely nice," which says a lot. I truly appreciate her efforts with the negotiations. Thank you for making the viewing such a pleasant experience.
Ruth.
Fyn · 11 August 2026
★★★★★ 1/5
Trustpilot“Your shop is ineligible for monetization”
Literally the most abysmal customer service. I have been getting a warning that my account isn’t monetizable. I have been contacting support about this issue for literally a month now!!! First my appeal was accepted, and it was supposed to be resolved. Nothing happened. Then, through contacting support again, it turns out my bank wasn’t connected properly. I fixed it. Now, once again, nothing happened and I am being referred to the “terms” of monetization which I am NOT breaking? There is nothing NSFW on my account, there is no copyrighted content, and NO I did NOT receive a notification of why my account’s monetization was taken away!!! Unbelievable and no one knows what is going on! Useless!
Victoria · 17 June 2026
★★★★★ 1/5
TrustpilotCustomer service is a joke
I cannot contact customer service to get my new phone number updated for 2SV. They answer chats 12-15 hours later when I am asleep then no reply. they send a code to my email and I respond in the chat, and then nothing happens. There is no other way to contact them. It is terrible customer service. I am not sure if I paid if I could get a resolution but even there, I cannot login bc of 2SV. Now I have an old linktree link on my IG and cannot use it.
Liza · 15 June 2026
★★★★★ 5/5
TrustpilotFollow up matters
Without support I would not have found the solution to my problem. Though I had to go thru various staff members the Linktree crew helped make my business possible again. I’d give them 10 stars if I could. I am not a paid spokesperson. If I make a sale on Linktree I’m still only receiving a small cut of the sale. Nonetheless I have no warehouse I own no products to sale. Linktree however provides me every avenue I need on a free account. Thank you Linktree for giving me hope for a brighter tomorrow. God Bless.
Terrell · 23 May 2026
★★★★★ 1/5
TrustpilotPaid Business Account Disappeared While Support Failed to Resolve Access Issue
Paid business page disappeared while support issue remained unresolved
I’ve been trying for over a week to get Linktree to resolve a login-loop issue on my paid business account. I was repeatedly told someone would respond within 24 hours.
While the issue was still unresolved, my Pro subscription was ended and my public Linktree page disappeared entirely and now returns a 404. Their own appeal system then told me it couldn’t even locate my existing username.
This is a business page linked across my social media and contains links to my products and services, so this is causing real disruption.
I’ve now submitted a formal complaint and account appeal. I’ll happily update this review if Linktree restores the account and resolves the issue properly.
Alexander · 7 September 2026
Agent replied · 10 October 2026
Hey Alexander, we're truly sorry for the frustrating experience you’ve had with us. I completely understand how upsetting this situation must have been, and I sincerely apologize for the stress and inconvenience it’s caused.
We’ve reached out to you via email with a detailed breakdown of what happened, along with the solutions we’re able to offer to help make things right.
Once again, we’re incredibly sorry for everything you’ve experienced. We genuinely appreciate your patience and hope we can regain your trust and continue having you as part of the Linktree community.
★★★★★ 5/5
GoogleMarta was amazing. She was very friendly, warm, spent a lot of time with us and forgave us when we were late! She spent a lot of time with us explaining things clearly and in detail. She was very professional and polite, but also warm, kind and relatable. She is great and also all the staff team we have had dealings with so far at Lesley Greaves. 😀
Rosie · 11 August 2026
★★★★★ 5/5
GoogleRecently viewed property advertised by LG and it’s a pleasure providing a review re the wonderful service and expertise received.
Kay organised the viewing and Marta met me at the property. Both were highly professional, very friendly and helpful going ‘out of the way’ to make the experience seamless. A big thankyou to Kay and Marta. I would definitely recommend Lesley Greaves.
Jackie · 11 September 2026
★★★★★ 5/5
GoogleI have had my two properties expertly managed by Lesley Greaves since 2017. Throughout that time I have had nothing but excellent service from Amy & Alison in the office there.
One of my properties recently became vacant. Before reletting, Lesley Greaves managed a programme of renovations to the property - keeping me informed at every stage of the works. The property looked wonderful when marketed on Rightmove and a suitable tenant was found in the first week of viewings! Thanks to all at Lesley Greaves
Al · 11 August 2026
Agent replied · 23 October 2024
Good afternoon, thank you for your lovely review and taking the time to comment, from all at Lesley Greaves Estate and Letting Agents ❤️
★★★★★ 5/5
GoogleMarta was absolutely fantastic throughout our house viewing. She was friendly, professional, and very accommodating, giving us plenty of time to inspect the property, test the keys, and take measurements without feeling rushed. She answered all our questions patiently and made the whole experience smooth and stress-free. Thank you, Marta, for your excellent service, I really appreciate all your help and would highly recommend you.
Vipul · 11 August 2026
★★★★★ 5/5
GoogleMarta was amazing, she understood exactly what our needs were and was able to direct us to an other property she has, which meant we didn’t need to go through the tedious effort of finding it through Rightmove. The additional property was exactly what we wanted, we are excited to keep working with Marta to find our home ☺️
Curtis · 11 September 2026
★★★★★ 5/5
GoogleMarta was incredible helpful throughout our home buying experience. We were kept well informed and had an overall pleasant experience with Lesley greaves.
Abdurrahman · 4 October 2026
Agent replied · 11 October 2026
Thanks so much, Abdurrahman! Marta will be delighted to hear your kind words. We're glad we could make the process smooth and easy for you!
★★★★★ 5/5
TrustpilotHighly recommended for boutique
You have to upgrade to a paid plan to unlock the best custom font and layout styling options, but Linktree is an exceptional traffic routing tool. It serves as the perfect digital window display for our Instagram bio, letting us guide our clientele straight to new lookbooks and seasonal arrivals from a single landing page. It keeps our brand visual alignment spotless and saves our team hours of updating individual bio URLs.
Lula · 30 May 2026
★★★★★ 5/5
GoogleMarta has been very easy to communicate with and knew lots about the property and surrounding area.
Chloe · 8 October 2026
Agent replied · 11 October 2026
Thanks so much, Chloe! Marta will be delighted to hear your kind words. We're glad we could make the process smooth and easy for you!
★★★★★ 5/5
GoogleMarta was great when viewing our potential new home, very friendly and approachable.
JY · 4 October 2026
Agent replied · 11 October 2026
Thank you so much! We're glad to hear Marta was friendly and approachable, and we hope to see you again soon!
★★★★★ 5/5
GoogleThese guys helped in every way they could to make sure we both sold our house and bought the house we wanted. Marta was really lovely and kept us up to date as quickly as possible with any information she’d got. Thank you all!
Evangeline · 4 October 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.