Bairstow Eves Carlton Sales reviews in Gedling

★★★★★ 5/5

Trustpilot

A great experience made possible by Shanna Seaton.

Shanna Seaton made our experience looking for the perfect family home hassle free. Shanna went above and beyond to show us the property after hours at a time that was convenient for us. Shanna kept us informed of the process at all times and insured that everything fell into place timeously. We received the keys for our property a few days ago and could not be happier. Thank you Shanna for your great service! Regards Andre Myburgh

André · 14 April 2023

★★★★★ 5/5

Trustpilot

I want to give a glowing review for…

I want to give a glowing review for Chrissie Thompson …. My brother had a house fire and I was trying to sort him a rented accommodation out for Christmas…. It has been a long and stressful 3 weeks until I spoke to Chrissie …. In 3 weeks she is the only letting agent to call me back and was so helpful and supportive in trying to deal with the insurance company the claims department the rapid relocate people …. So as you can guess there was a lot of phone calls back and forward …. Chrissie was so patient with me and guided me through so emphatically….. So thank you Chrissie you are a massive asset to your company…. Have a great Christmas and the best for the new year

Clair · 20 December 2022

★★★★★ 5/5

Google

I would like to say a bit thank you to Jessica! The service I received from the Bairstow Eves was amazing and they are so supportive! More than happy with all process of renting my new house!

Mónica · 26 October 2023

★★★★★ 5/5

Google

Sharon Perkins was absolutely amazing. This was our first ever move and she was so lovely, helpful and always welcomed us to talk to her if we needed anything else. She was genuinely amazing and helped us get the place we really wanted. Would 100% recommend & will definitely be using them again when we eventually move again! :)PositiveResponsiveness, Quality, Professionalism

Millicent · 26 October 2020

★★★★★ 5/5

Google

I had an exceptional experience with Bairstow Eves, thanks to the outstanding service provided by Miss Tegan. She was instrumental in helping me land a fantastic property and made the entire process smooth and stress-free. Her professionalism, responsiveness, and dedication to customer satisfaction were truly impressive. I highly recommend Bairstow Eves and Miss Tegan for their excellent customer service and expertise in the real estate market. Thank you for all your help!

Saurabh · 27 June 2024

★★★★★ 5/5

Google

Recently sold a property, and although a buyer was found very quickly, they proved to be particularly challenging, changing their solicitor a number of times during the sale. Throughout the process, Holly was professional, but friendly and communicative, and kept on top of both the buyer and the various solicitors. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

Kevin · 26 October 2021

★★★★★ 5/5

Google

Great service received by Jess and the team, from start to finish the process was communicated well, nothing was a issue, and kept us informed of every part of the process - would highly recommend.

Paul · 26 October 2023

★★★★★ 4/5

Trustpilot

Professional

The team at Bairstoweves, especially Bethaney and Lucy were very professional and helpful during the search for my new home.

Precious · 30 September 2025

★★★★★ 5/5

Google

Great! Made the whole process smooth and plain sailing. Chloe and Katie did a fantastic job, many thanks

Ben · 10 March 2026

★★★★★ 5/5

Trustpilot

Excellent experience with the South…

Excellent experience with the South Woodford branch. Itayi, Hayley and Alicia were super helpful and responsive to all our communications and kept us guided and informed throughout the entire letting process from the very start to the finish. We just moved in to our new home and Itayi was there to meet and greet us and explained everything clearly. The whole experience was fantastic and Itayi and team are a real credit to Bairstow eves. This is first time we’ve used this agent having having dealt with other letting agent/companies in the past. Bairstow eves have raised the bar high in this industry - we can only highly recommend them to others.

Zubair · 29 August 2022

★★★★★ 1/5

Trustpilot

Had the following experience with…

Had the following experience with Bairstow Eves Rainham branch- Great staff (Demi was superb) and process seamless, she was the shining star.However, the gaping hole is that they made it as if i had to use their chosen Conveyancer, making it seem mandatory and saying it was a seller requirement, which wasn't the case, its just a sales tactic. I decided to follow their recommendation and was to be charged 2200, only to be charged 3,300 GBP later, for the purchase. I could have used another Conveyancer and paid 1600 for even a better experience.The legal firm they recommend is Countrywide Solicitors - I BEG YOU, PLEASE FOR GODS SAKE DO NOT USE THEM, THEY ARE CRAP AND SLOW.Buying a house is fine from them, but do not take any of their recommendations from them for legal work, it was a fricking sham and robbery.

Jewel · 23 August 2022

★★★★★ 1/5

Trustpilot

South woodford letting team

Called regarding a property to rent from them at 9.37 And was arranged for 13:45.Called them back at 10:37 asked for viewing confirmation and the address as i was traveling from far. Gentlemen responded that confirmation will be send to me shortly and he confirmed the viewing once again with me. I had nearly 2h traveling time so i left and got to the area ( had no internet underground). There was not confirmation email yet, called the office about 10 times and no one picked up. Since i was there i followed right move address got to the road and saw another person waiting to view.I explained to the agent there and got refused to see the property as there was no booking. After waiting for 35 min in there by the property since the other agent was trying to get in touch to the person who booked it i left. about 30 min after i got a phone call from the person who booked the viewing saying oh the tenant didn’t want to do more viewing. I replied at least I should’ve received any email or call to say oh Its been canceled. He replied when u don’t have confirmation email why did u come? Yes after 2 times confirmation of the viewing on the phone i should’ve thought they would played me and waste my time.This agency? NEVER again.

Sanaz · 16 August 2022

★★★★★ 1/5

Trustpilot

Bairstow Eves great, but use your own Conveyancing firm

Bairstow Eves, were excellent, and could not have been more helpful. We had agreed to use Bairstow Eves conveyancing services as part of their package. Everything processed as normal, the flat I’d inherited was sold, and then….. on the day of completion (1st July) , Bairstow Eves conveyancing solicitors “Spiketts Battrick “, informed us that they were unwilling to transfer the funds from the flat sale into anything but an “executors Account”. We then had to wait 5 days for an appointment at the bank to set up the account , who in turn told us we had to wait 10 days for the account to be set up. 10 working days passed, we are still waiting for confirmation from the bank that we can access the executors account. In actuality, it’s now been 20 days since completion, so a new person is living in my inherited property , but I still have no money . It’s been 20 days since Spiketts deemed to inform us that we couldn’t inherit our money unless via an executors account. When questioned about this ( and NB, executors Accounts are NOT inshrined in law, only recommended) Spiketts were off hand, dismissive, and blocked speaking to us because “we had a dispute in the family” WHAT ???????…..eventually Spiketts did speak to us and were of next to no help, and Rude. Obviously we were a nuisance wasting their time, we had passed the point of usefulness as a client, and as they had our money, so Spiketts felt there was little point in speaking to usUsing Bairstow Eves own Conveyancing solicitors has been a false economy - anything we gained using them has been negated by the fact we’ve had to cancel work to our home because of their solicitors ineptitude. Spiketts will doubtless fall back in their T& CS, but their demands for an executors account should have been made obvious either by themselves or Bairstow eves..Irs now 20 days since our buyer moved into my mothers property. It is 15 days since we saw the bank. We have no idea when ( or indeed if) the banking account details will appear.As I write,I still have no money. Use Bairstow Eves, they are brilliant, but find your own convayencing solicitors, don’t say you weren’t warned.

ANNA · 20 July 2022

★★★★★ 5/5

Trustpilot

Thank you to all the team who made my…

Thank you to all the team who made my recent purchase of a buy-to-let property smooth. I have bought two properties from Bairstowe Eves in the area.Aimee was great. She informed me of a property that I didn't realise was for sale. They listened to me when I said that the price was too high as I had bought a similar property in the same block. The communication was smooth and they were very patient with me as I also am a surgeon running a private practice so had only small amounts of the time during the day.Julie was amazing at finding a tenant to move in only a few days after completion.Also, thank you to Camilla who sold me my first buy-to-let in the area.

Mark · 17 June 2022

★★★★★ 5/5

Google

Amy and Sharon were absolutely fantastic, very friendly and helpful. I had a million questions and I could always count on Amy when it came to answering them. (Must have been extremely annoying!) My move was easy and I had absolutely no issues. I'm very happy with my new place. :)PositiveResponsiveness, Professionalism

Kitti · 26 October 2021

★★★★★ 5/5

Google

We are very pleased with all the help given by Amy, Tegan and the whole Bairstow eves Carlton. Amy made the whole process smooth and easy. Very dedicated in helping us from the beginning to end. Excellent service! We are very satisfied. Thank you very much and more power to your team! Highly recommended!

Lei · 28 May 2024

★★★★★ 5/5

Google

Thank you to Tegan Jones for the help in getting my family all sorted with our new tenancy it has made things so much smoother

Paul · 29 March 2024

★★★★★ 5/5

Google

We appointed Bairstow Eves as our letting agents and right from the beginning from viewing the property until tenancy agreed their staff acted professionally and were extremely helpful. We also appointed as agents to manage the property and have been very happy at the way they have dealt with the issues the tenants have faced in this new built property. The staff have always responded to problems in the interest of both landlords and tenants. We would highly recommend Bairstow Eves as letting and management agents.

Joyce · 26 October 2023

★★★★★ 5/5

Google

Great Service from Beth and Oscar on getting another one of my properties rented out. Very professional, great communication and super efficient. Nice friendly team, would definitely recommend.

Daniella · 15 November 2025

★★★★★ 5/5

Google

I used Bairstow Carlton to rent out my property, and as a first time renter Amy was very patient and talked me through the whole process. Any emails and questions were dealt with swiftly and professionally. Amy and Sharon were friendly and made the renting experience very simple. Would recommend!PositiveResponsiveness, Professionalism

Carrianne · 26 October 2021

★★★★★ 5/5

Trustpilot

Bairstoweves Biggin Hill, absolutely brilliant.

Bairstoweves Biggin Hill. Brilliant! From start to exchange Caroline was a dream. We haven't moved for 29 years so were very apprehensive. However Caroline and her team made it a great experience. She was always there when we needed her. She was able to answer or find answers to all our concerns. Caroline was always very friendly and put our minds at rest over the 5 months. Gary, the manager, gave us a very good deal from the ouset and from there on in the team worked hard, thoroughly deserving their fee. I would definitely reccomend the company to anyone wishing to move house effortlessly. Thank you Bairstoweves and thank you Caroline.

Paul · 5 April 2022

★★★★★ 5/5

Google

I would throughly recommend Bairstow Eves, having recently remarketed, and successfully let my rental property. Amy was most friendly, helpful, efficient and professional. My property had barely gone live on the website, before it had a multiple viewings and within a couple of days a new secured tenancy in place.

Joanne · 26 October 2021

★★★★★ 1/5

Trustpilot

Bairstow Eves Walthamstow branch

Please stay away from this company or instruct them with caution. Information was misrepresented to me when I handed over my property for let, they advertised on conditions I was not aware about and the whole process dealing with them was very distressing involving dishonesty and lies.After deducting their commission they also deducted unauthorised amounts that was not agreed, this included making up figures and deducting the same from the money they were required to transfer into my account. They refused to send across a statement when requested and I knew the money they paid was less than what was agreed, had to go through much stress to obtain this, when I did receive the statement, it included deductions that was never agreed and part of the money taken was a made up amount. If you do use this company (which I strongly advise against) check your statement once they deduct thier commission. The first time I used them £500 was dishonestly taken from my money, a sum that was legally mine, was shocked when I noticed this. The second time monies was deducted again with false information on the statement. On both occasions I had to request the money back, the £500 was returned, the other amount involved me going through a complaint procedure which was biased with no proper investigation. This company were dishonest and incompetent in their dealings with me. To get my money back took months. It's a repeated pattern with them so be cautious it's not worth the stress. It is the worst experience I have had and I will not recommend the company at all.

Uche · 30 December 2021

★★★★★ 1/5

Trustpilot

Would give them 0 if I could

Would give them 0 if I could. They have been showing up to my flat unannounced for the last 2 years since the Landlord is selling the property. They have ignored our boundaries as tenants, ignoring our requests to only do viewings on certain days. They show up whenever they want, claiming they have contacted us when in fact they’re have not. Absolutely ridiculous.

Victoria · 19 August 2023