5/5
TrustpilotExcellent support
Moving is very stressful and I have found the help from Pattison extremely helpful in making this less stressful and I would continue to use these whether it was to buy or rent
Trusted Agent profile · Gateshead
Pattinson Low Fell reviews in Gateshead
★★★★★
1,228 reviews across 2 platforms
425 Durham Road, Low Fell, NE9 5AN, Gateshead, NE9 5AN
Pattinson's office in Gateshead, at 425 Durham Road, is rated 4.3 out of 5 across 1,228 reviews on two platforms, including 91 Google reviews rated 4.6.
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Reviews
Every review we hold for the Gateshead office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleThroughout the experience with Pattinsons, I've dealt with a young professional Joe. Joe has been amazing, keeping me informed of progress on a daily basis. I would highly recommend.
2/5
TrustpilotTerrible repairs service
Currently renting a property from them, they bend over backwards to get you in but that's it, report any maintenance issues to them and nothing happens its up to the tenant to do all the chasing to get anything resolved, terrible service
Agent replied · 27 October 2024
Hi. We are sorry that you have not had the experience we expect from our team. Please provide us with some more information, like the property address and your email address or contact number for yourself. Kindly share information with socialmedia@pattinson.co.uk so we can investigate further.
5/5
TrustpilotExcellent service
Excellent service, great communication skill, politeness and good personal relationship
Agent replied · 22 December 2024
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
5/5
TrustpilotExperience at Houghton branch
I have had an excellent experience within the Houghton branch, corresponding with Susan and Carole. Both have been extremely helpful and professional in their conduct. They respond in a very prompt manner to any of my queries. I am very happy to have them assisting me in the purchase of my property.
5/5
TrustpilotLouise and the Blyth team. Thank you.
I've used the team at Blyth branch on more than one occasion in helping sell properties or find new tenants and never felt I've needed to use anyone else to do this for me. Thank you Louise and the rest of the team. x
5/5
TrustpilotExcellent service from Pattinson in…
Excellent service from Pattinson in what was a challenging sale. Regular updates on progress and frequent contact and feedback from solicitors and purchaser. All the team were very friendly and approachable and demonstrated great patience. Also helpful in arranging things outside the normal service to assist in the sale. A big thanks in helping to get this sale over the line.
5/5
TrustpilotWendy Burbridge Pattinsons Sales team Newcastle
Hi , I’d like to thank and review my sales negotiator. Wendy Burbridge recently contacted me to let me know she was fromThe sale progress team . She was friendly very pro active in checking on the status Of my sale of my property . She made several calls to check as I was very disappointed with my solicitor whom I was using for the sale .Wendy managed to speak to the buyers solicitor too and bring together them both into agreement.As you well know the buying and selling of a house is very stressful indeed . But Wendy’s support was well needed and she went above and beyond to try get my sale completed more than my solicitor did . Thanks for your support in a very stressful time Wendy Sharon Stirzaker
4/5
TrustpilotPattinson Staff Helpful
The staff at Pattinson were very helpful, always friendly & polite & I give them 5 stars but my only reason for giving 4 stars is because the sale of our property fell through because of a buyer who for months kept giving mis-information that he was proceeding but in actuality was not. We have now decided to renovate first with a view to renting but again thank you Pattinson staff.
5/5
TrustpilotPattinson estate agents were brilliant…
Pattinson estate agents were brilliant throughout our house purchase process. In particular we dealt with Alison, who was great. She kept us updated throughout and was always really friendly and helpful.Thank you.
5/5
TrustpilotCarly was very professional and…
Carly was very professional and provided a really good service.Extremely polite around the house and seemed very knowledgeable.
5/5
TrustpilotSheila Brannen was wonderful throughout…
Sheila Brannen was wonderful throughout the process of me purchasing my pair of flats. Very efficient, friendly, helpful and always ready to answer any questions. She is happy to help through any inquiries aftersales too.
5/5
TrustpilotExcellent service
from the very first Pattinsons were excellent, very punctual and pro active and my house sold within a day due to the amount of viewings obtained for us. Follow up has been excellent, couldnt be happier
5/5
TrustpilotGreat from start to finish!
The agent, Simon, was a great help and made the whole experience stress-free, which when trying to look for a new home isn't always the case. He made sure to take the time with my mum and myself, making sure the property was right for her and suitable for her needs. He was knowledgeable and always happy to answer calls and questions no matter what. Thank you for such a pleasant experience.
5/5
TrustpilotAmazing customer service
Amazing customer service! Eloise was fantastic in answering all our queries and ensured we had everything ready in time for our move. Highly recommend! ☺️
5/5
TrustpilotGreat company
Great company. Found me a tenant within 1 week of requesting help. Natalie went above and beyond.
1/5
TrustpilotBeen in my new property for nearly 3…
Been in my new property for nearly 3 weeks now, I have asked 4 times via telephone to remove the sold sign, the manner of the staff I spoke to were not bothered in the slightest, totally unprofessional, still stuck with an 8ft Sign 🙄
Agent replied · 27 October 2024
Hi Darren Crutwell, We are sorry this hasn't been removed yet. Can we ask you to provide more information, like the property address in question and the email address you registered with us. Can you provide this information to socialmeadia@pattinson.co.uk so we can look into this matter further.
5/5
GoogleThe agent Joe that I spoke with took all I had to say or explain in what I was looking for in property and location and was extremely helpful in explain areas, and property potentials to me as I am new to the North East. He was able to share and explain some very good properties to my needs. I am greatly looking forward to a good buy with someone that actually listens.PositiveProfessionalism
5/5
TrustpilotCarly is an excellent agent and always…
Carly is an excellent agent at the Washington branch and always has good deals for investors.
5/5
TrustpilotExceptional Service
Purchased an online auction property. Joe Bennison from the low fell branch kept me updated prior to and on the auction day. His guidance and instructions enabled a successful outcome. I'm super impressed with the overall expertise. knowledge and friendliness of the team (including Drew) which included providing a solicitor. It's ultra rare to receive this professional level of service in the UK.
5/5
TrustpilotAuction Sale of property
I sold my late parents house through Pattinsons Auctions. My main contact was Caitlin. She kept me informed of the process on a regular basis, and any queries I had she was more than happy to help me. I would have no hesitation in recommending Keith Pattinsons
5/5
TrustpilotThe crew at Pattinson estate agents on…
The crew at Pattinson estate agents on the fell were so helpful when my wife and I called in to ask them questions about the areas we were interested in ,They have fantastic local knowledge and were extremely helpful in every action .Helen the manager pointed us in the direction we could take and Jordan Duffy our agent showed us what we asked to see .Nothing was too much trouble and we will definitely be doing future business with them .. a fab little team working very professionally
5/5
TrustpilotPattinson Heaton Branch OUTSTANDING
Pattinson Heaton Branch (NE6) to be precise were marvellous. Hayley in particular alongside the rest of the office diligently dealt with our requests, phonecalls, emails and kept well-updated in regards to our property purchase. They are a great team and will certainly look forward to working with them again God willing the chance opportunes again. Whilst I must confess I did contact and hassle them with bombarding phonecalls to devastating effect; Hayley dealt with me fantastically updating me more than my own lawyers! Thoroughly and genuinely recommended!
5/5
TrustpilotWe dealt with Lyndsey from the Whickam…
We dealt with Lyndsey from the Whickam branch & she kept us up to date every step of the way. She was very professional & are very happy with the service received. Would chose Pattinsons again
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Tell us what you need and we'll put you in touch. Pattinson Low Fell hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gateshead.
