Trusted Agent profile · Gateshead
★★★★★
378 reviews across 2 platforms
429 Durham Road, Gateshead, NE9 5AN
Gordon Brown Estate Agents Ltd's office in Gateshead, at 429 Durham Road, is rated 4.8 out of 5 across 378 reviews on two platforms, including 297 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Gordon Brown Estate Agents Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Gateshead office, from every platform, shown as written. First names only.
5/5
FacebookSold my property in Washington through Gorden brown they were fantastic sold in no time at all and got full asking price staff at all times were courteous nothing was to much trouble for them would highly recommend using Gorden brown
Thankyou Mary for your kinda words
5/5
GoogleGreat Estate Agents. Sold within 10 days. Girls are lovely and had no problems. The lady who valued was really helpful too.
Thanks for the kind review John 😊
5/5
GoogleSuper easy communication and transfer of information and references. Would happily work with Jo and Helen again in the future
Thanks so much for this lovely review, it was a pleasure in helping you find your new home. We'll make sure to pass this onto Jo and Helen
5/5
GoogleEveryone was very friendly, efficient and professional, excellent service would highly recommend.
1/5
GoogleTerrible service. Zero interest or communication from them as i was on a fixed fee. Kept me in the dark about problem with the end of my sale chain, causing my buyers to pull out. Would NEVER use them again.
Can we just ask which property you were referring to and would it be possible to find out your name as we have not received any complaints from any of our clients. If you could provide us with this information we will gladly look into the matter for you.
5/5
GoogleGreat letting agency. Always easy to contact with fantastic communication and fast responses. Lovely staff too. Would definitely recommend.
5/5
GoogleGreat service, from a great team. Always kept us informed on progress. Efficient and painless process.
Thanks so much Malcolm for the kind review 😊 …
1/5
GoogleWhy provide tenants with an emergency contact number if you aren't going to answer it? I've experienced some outright shoddy estate agents over the years but you take the biscuit. Charlatans, hang your heads in shame.
5/5
FacebookAbsolutely fantastic service from start to finish. Highly recommend to all people wishing to sell their house. Many thanks Steve and Jill Chambers
5/5
GoogleWe recently sold our property through Gordon Brown and I can't rate our experience highly enough. From initial valuation via Cheryl and photographs from Liam to viewings and after sales care via Sharon the team were so professional and regularly kept us updated on progress. The costs were very reasonable and we felt we had great value for money.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleExcellent no hassle service from start to finish. After this experience i wouldn’t consider using any other agent.
Thanks for the glowing review, much appreciated 😊 …
5/5
GoogleAn incredibly friendly and professional team, lead by a one of a kind lettings manager. Great with communication and very thorough!PositiveResponsiveness, Professionalism
Thanks for this Jack, I’ll pass the positive comments into Joanne 😄 …
5/5
GoogleAmazing staff and a pleasure to deal with! Highly recommend!
Thanks Abbie, much appreciated 😊
5/5
GoogleAlways very professional and a pleasure to deal with. Highly recommend.
Thanks so much for the kind review Gemma 😊
5/5
GoogleExcellent service and customer care from the Letting side at Low Fell by Joanne and Helen. Will definitely return and recommend.
Thanks Debra, much appreciated.
3/5
GoogleCouldn't find what I was looking
Sorry to hear that Yvonne, can we help you find something ? if you would like to give us a call we would be happy to help, but if we don't know what you are looking for we can't assist you. Kind regards
5/5
GoogleGreat service. Lovely helpful staff.
Thanks Maureen 😊 …
5/5
GoogleJust listed my house in Westerhope and very impressed with the service i've received so far! Very reasonable priced and the pictures are amazing. Definitely would recommend.
Thankyou for your review Dan
5/5
GoogleBoth Joanne and Helen very professional and happy to help with anything found them very supportive I would definitely recommend.
Thanks Penelope for your lovely review !
5/5
FacebookWe recently sold and bought through Gordon Brown. They did a great job of marketing our house to the right people and got us a good price after only 5 days on the market.
You earned them
5/5
GoogleFantastic estate agents. Jackie is very friendly and great support
5/5
FacebookWhat a fantastic experience selling through Gordon Browns. Can't recommend highly enough. Service was exceptional as was the knowledge of all the staff. The viewings they arranged were all for people perfectly matched to our property and we achieved asking price within a short space of time. The after sales work was also top notch. I'd urge anyone thinking of selling to do so through Gordon Browns.
5/5
FacebookBrilliant experience buying with Gordon Brown. Sharon looked after my purchase from start to finish and she was amazing. She constantly chased everything up to keep the sale progressing and kept me updated every step of the way. With being a first time buyer it was very reassuring to have such amazing communication throughout. Thank you to you all !!
5/5
FacebookFantastic service from start to finish. Other estate agents need to take a leaf out of their book. Liam and Sharon are true professionals and give 100% effort throughout the process.
Fantastic Elaine, I’m pleased we got you moved in the end
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Gordon Brown Estate Agents Ltd, Gateshead won Trusted Agent.
