Trusted Agent profile · Gainsborough
★★★★★
1,075 reviews across 2 platforms
124, Trinity Street, Gainsborough, DN21 1JD
Auction House's office in Gainsborough, at 124, is rated 4.8 out of 5 across 1,075 reviews on two platforms, including 10 Google reviews rated 3.8.
Every review we hold for the Gainsborough office, from every platform, shown as written. First names only.
5/5
TrustpilotVery proactive service
Very proactive service, which makes a very pleasant change when dealing with people in the purchasing of properties....
Hi Gordon, thank you for your five-star review! We are pleased to hear our service made a positive difference in your property purchasing journey. Best, Auction House
5/5
TrustpilotCatherine was excellent from start to…
Catherine was excellent from start to finish explained everything as we went along a pleasure to do business with would recommend selling your home this way had a massive increase of interest in the property compared to estate agents
Hi Alan, thanks for this excellent review and the recommendation! Best, Auction House
5/5
TrustpilotEfficient and professional
From beginning to end Gary Davison, regional manger, Peterborough made the whole experience of auctioning my father’s house really hassle free. I am very grateful for all his help and advice and would thoroughly recommend this company for their efficiency and professionalism.
Hi Sarah, thanks very much for taking the time to leave a review. It's great to hear you had a good experience with Gary in the East Anglia team. Best, Auction House
5/5
TrustpilotSmooth process even for a novice seller.
Had had many offers on property in the past which had fallen through, even at the point of exchange of contract. The Auction House made life simple and straight forward and we got a very acceptable result. Catherine was always prompt with communications and happy to help at any time. Thank you.
Thank you Wren for your review of Catherine & Auction House. We are thrilled to hear the process was made straight forward for you. We look forward to working with you in the future - Lauren
5/5
TrustpilotI have just bought a two bedroom flat…
I have just bought a two bedroom flat in Brighton through Auction house UK and found them incredibly helpful throughout, from the initial Viewing, through to the Auction and in the final Exchange.
Hi Paul, thank you for sharing your fantastic feedback! We are so pleased to hear you had a great experience with us. Best, Auction House
5/5
TrustpilotHouse sale
The fact that I had never sold a house before Auction House Scotland made the whole process very easy and there extremely friendly and helpful staff kept me informed every step of the way.I would recommend this company to anyone selling a house Thank you very much for your help
Thank you for your review of Auction House Scotland. We are so happy to hear you found the experience helpful and friendly. Thank you for recommending us, and we look forward to helping you again. All the best - Rachael
5/5
TrustpilotGeorge was excellent at dealing with
George was excellent at dealing with George was fantastic to deal with. Very easy to get on with and always on hand to answer any questions.He knows the local area like the back of his hand as he has lived there all of his life.He was professional at all times and wasn't "smarmy and slippery" like some other agents.He is 100% genuine, and I can not recommend his services highly enough.
Hi Duncan, Thank you for taking the time to leave a review. We're delighted to read about your experience with George and the team at Auction House Scotland. All the best - Abi
5/5
TrustpilotVery pleased kept in touch all the way…
Very pleased kept in touch all the way to the sale
Hi Michael, we're pleased to hear that our communication throughout the sale was appreciated. Thank you for your kind words. Best, Auction House
5/5
TrustpilotExcellent friendly staff made the…
Excellent friendly staff made the process very easy. Would highly recommend.
Hi Peter, we're so glad our friendly staff made your experience easy and positive. We appreciate your kind recommendation! Best, Auction House
5/5
TrustpilotExcellent speedy service
The staff were polite, knowledgeable and generally a pleasure to deal with
Hi Sarah, thank you for your wonderful review! We are so pleased to hear that our staff provided you with such a positive and pleasant experience. Best, Auction House
4/5
TrustpilotAuction was best for us
Helen Plumstead was very helpful in explaining everything fully, taking responsibilty for viewings etc. and achieving a good price for our property. We had tried for two years to sell through agents without success. Although market conditions meant accepting a more realistic price, this was achieved through Auctionhouse. Thankyou.
Thank you for your review of Helen & Auction House. We are so pleased to hear Helen was very helpful in explaining the process - Lauren
5/5
TrustpilotQuick and efficient purchasing of…
Quick and efficient purchasing of property with the help of Dan keeping things running smoothly
Hi Callum, thank you for your wonderful feedback! We are so pleased to hear that the property purchasing process was quick and efficient, and that our Dan was able to ensure everything ran smoothly for you. Best, Auction House
1/5
TrustpilotLack of Transparency of Online bidding …
Online bidding at AuctionHouse property auction does not seem to have clear cut off time.I monitored a property where it had very few bids in the days and hours on auction date, and in the last 5 minutes before the auction's advertised "END" time, we discover that there is no fixed "END" time. Auction House then keeps extending that supposedly "END" time by another 2 minutes and that kept repeating 5 or 6 times. Now, we assume another bid received, but despite the bid we made was in the last seconds before "END" time, we can not be 100% sure that any other bid took place, System is not transparent enough as Bidders can not really see whether other bidders actually exist.Bidders should trust that an an auction does have a real "END" time and not just a "Liquid" end time that can just go indefinitely.We do not feel that the bidding process is transparent enough and neither price bid at the "End" was a fair one, given the repeated "extension". Property Auction houses have a responsibility to make the process transparent if they decide to advertise and switch to Online bidding to safeguard the trust of bidders.
Hello,As is described throughout our website, as well as on the bidding page itself, if a bid is placed in the last 60 seconds of the auction, the end time will be extended to allow any under bidders to place another bid if they wish to (this also occurs where someone has placed a maximum bid, and the system is bidding on their behalf too). When there has been no bids for 60 seconds, the auction will then close. This is the most fair way for all buyers to get the opportunity to place their best bids, and for the sellers to achieve the best price for their property also. All bids, their amounts and time placed are all clearly displayed for anyone to see, and we are happy to discuss individual cases and provide audit trails for properties you have bid on if you feel there is a discrepancy. Please feel free to contact our Online Auctions team at any point to discuss this. Auction House Head Office
5/5
TrustpilotVery smooth process and Romilly from…
Very smooth process and Romilly from the office was always friendly and efficient.
Hi Tom, we are so glad to hear that the process was smooth and that Romilly was friendly and efficient. We appreciate your kind words. Best, Auction House
5/5
TrustpilotThe auction house made the sale house in Manchesterof our…
The auction house made the sale of our house so easy for us without any pressure nor problems ☆ Rachel kept us updated every step of the way ☆ highly recommended and trusted 5☆☆☆☆☆ service Thanks
Hi Marc, it's great to hear that the sale of your house went smoothly with Rachel and the Manchester team. Thanks for the recommendation! Best, Auction House
5/5
GoogleExpert auctioneer and our ‘go-to’ for property auction sales in Gainsborough, Grimsby and across Lincolnshire! Always been well looked after by Guy and his team Thanks again guys!
1/5
TrustpilotThe special coditions in the contract…
The special coditions in the contract were a disgrace
Thank you for taking the time to leave a review, and we're sorry to hear you were unhappy with the special conditions attached to this lot. The legal pack for this property was published on the Wednesday before the auction, and it set out all the special conditions, including any additional fees payable by the buyer. As with every lot we offer, buyers are responsible for reading the legal pack in full before bidding, and we always recommend having it reviewed by a solicitor so the terms and costs are clear before the auction. We understand these conditions can be unwelcome if they come as a surprise, and if you'd like to talk anything through, please get in touch with our team directly on 01603 508500 and we'll be happy to help. Best, Auction House
5/5
TrustpilotVery helpful team which made the…
Very helpful team which made the process of finding a property quick and efficient.
Hi Benjamin, thank you for taking the time to leave this feedback about how quick and efficient you found the auction process! Best, Auction House
5/5
TrustpilotExcellent service
Super helpful, friendly and efficient throughout the whole end to end process of selling our property. Adam in particular deserves a special mention for exceeding our expectations.
Hi Lisa, thank you for your wonderful review! We are so glad to hear Adam was so helpful throughout the process. Best, Auction House
5/5
TrustpilotBrilliant Service & Support
Absolutely brilliant service. From the initial explanation of how it works and the expert advice, right through to the sale of my property, the complete process was simple and stress free.Also a special thank you to Catherine who was most helpful, and always available to answer any queries
Thank you David Hunt for your review, we're really pleased you had a great experience with the Auction House North East team - Lauren
5/5
TrustpilotIt was a great experience although and…
It was a great experience and exciting too. The team at Auction House London were brill and very helpful. They kept me informed all the time and continued til the contract was exchanged.
Hi, it's great to hear that you had a good experience of auction and that the London team kept you informed throughout the process. Thanks for leaving a review! Best, Auction House
5/5
TrustpilotFantastic experience
Although I have purchased properties from Auction house, today was my first time selling through them.Olivia & her team have been amazing from start to finish. Olivia’s communication has been very professional & prompt regarding any queries that I had, she explained the process from start to finish and guided me through it. The marketing made sure they gained the most interest they could to enable maximising the sale amount. The team kept me up to date weekly regarding current interest on the lot which was for sale. I would highly recommend buying or selling through them.
Hi Chris, it's great to hear that you had a great experience of selling with the South West team. Thanks very much for taking the time to leave a review! Best, Auction House
5/5
TrustpilotFantastic work
Fantastic work Gary was great from day one, so helpfull and clear with the next steps.Things just worked out so easy.Thank you everyone at Auction House Uk and thank you Gary for all your help and support
Hi there, great to hear that you received clear and helpful service from Gary and the Auction House East Anglia team! Best, Auction House
5/5
TrustpilotProfessional seamless service
Professional, friendly and approachable from first phone call to completion. Never sold a house through auction before, highly recommend Catherine and team at Auction House NE, everything explained and process was seamless.
Hi Mike, it's fantastic to hear the team at Auction House North East made your first time selling at auction seamless and easy! Thanks for taking the time to leave a review. Best, Auction House
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Auction House's Gainsborough office has 1,075 reviews across two platforms: 10 on Google, 1,065 on Trustpilot (across the whole business).
Auction House Gainsborough is rated 4.8 out of 5 across all 1,075 reviews, and 3.8 out of 5 on Google from 10 reviews.
Auction House Gainsborough, 124, Trinity Street, Gainsborough, DN21 1JD.
