Every review we hold for the Gainsborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI've sold multiple properties with Dan…
I've sold multiple properties with Dan and its always been fantastic service from start to finish. He makes everything streamline and hassle free and was always available, throughout the sale. Would highly recommend him and Auction House North Wales.
Rich · 24 April 2024
Agent replied · 12 June 2024
Thank you for your review of Dan and our Auction House North Wales team. We are happy to hear you had a fantastic service, and thank you so much for the recommendation. All the best - Rachael
★★★★★ 5/5
TrustpilotJon from Auction house was exceptional…
Jon from Auction house was exceptional during our purchase, he was always available and helped us get an extension on completion which was vital for us!
Joe · 28 November 2024
Agent replied · 29 December 2024
Hi Joe, it's great to hear that you had a good experience of auction with Jon from the Scotland team, thanks for taking the time to leave a review! Best, Auction House
★★★★★ 5/5
TrustpilotI recently had a very good experience…
I recently had a very good experience selling my property in auction. It was a very smooth and efficient process. Thanks to the team at Auction House London for all their hard work.
John · 9 August 2024
Agent replied · 29 August 2024
Hi John, thanks for taking the time to leave a review. It's great to hear that you enjoyed a smooth and efficient process with the London team. Best, Auction House
★★★★★ 1/5
TrustpilotSo called vendors advertising fake…
So called vendors advertising fake property through the auction and keeping deposits it’s a regular occurrence but yet happens to unsuspecting bidders all the time. Needs to be investigated which is my next port of call the ombudsman.
Richard · 9 May 2024
Agent replied · 12 June 2024
Thank you for contacting us regarding your deposit for the property purchased at our auction over a year ago.We appreciate your engagement and understand your concerns. However, as per the terms and conditions outlined in the auction contract, the deposit is non-refundable in the event of failure to complete the transaction within the stipulated timeframe.We understand that unforeseen circumstances can arise, leading to challenges with transaction completion. Nevertheless, adhering to the contractual agreements established during the auction process is essential.Please do not hesitate to contact us if you require further clarification regarding the auction terms or have any additional questions.Auction House London
★★★★★ 5/5
TrustpilotDean and all staff were exceptional in…
Dean and all staff were exceptional in their help and support in a recent auction sale! Totally knowledgeable, professional and kept us in the loop every step of the way. Thank you! We really valued your help and support in every aspect of the process.
Sharon · 14 December 2023
Agent replied · 12 June 2024
Hi Sharon, thank you for your fantastic feedback. We're really pleased you had a great experience with the Auction House Manchester team. All the best - Sam
★★★★★ 5/5
TrustpilotGreat service from Jenny at Auction…
Great service from Jenny at Auction House as always. Thank you Jenny
Sally · 16 September 2022
Agent replied · 12 June 2024
Thank you for your feedback Sally. We will ensure this is passed on to Jenny - all the best, Abi
★★★★★ 5/5
TrustpilotI found both Chris and Cheryl to be…
I found both Chris and Cheryl to be very knowledgeable and professional when selling my house. Their valuation was spot on and the house sold quickly. I am happy to recommend them.
Patrick · 22 August 2024
Agent replied · 23 August 2024
Hi Patrick, thanks for your excellent feedback on Chris and Cheryl's knowledgeable and professional service! Best, Auction House
★★★★★ 1/5
TrustpilotNo due diligence
Wow where do I start Auction house advertisement Said flats for sale It’s turned out they are not flatsBut a house no separate utilities or council tax No separate entrance.No due diligence Absolutely criminal wait to see this on rip off Britain.Abi if check with Blackpool council they have never been flats no planning applicationEtc.We have list of discrepancies Regarding this sale.
T · 1 June 2022
Agent replied · 12 June 2024
Hello TariqWe are sorry to hear that you did not feel fully informed before purchasing a property at auction. Our records show that you didn’t view the property in person or download the legal pack before bidding. This meant that you missed critical information that would’ve enabled you to make an informed decision before choosing to bid. Our listing pages where we advertise the property share as much information as is made available to us and did state that the property used to be a flat and is now in shell condition. We do however strongly advise all bidders to download and carefully review the legal pack before bidding, as once the gavel falls, contracts are exchanged, and the purchase is legally binding. We hope that this information helps to clarify why you were not fully aware of the condition of the property you purchased. Abi
★★★★★ 5/5
TrustpilotProfessional conduct
My experience with Auction House was an extremely positive one. The service and communication was very caring and professional. In particular Jenny Austen, the person assigned to my property, guided me through the whole process from beginning to end. Nothing was too much trouble for her.I strongly recommend this company.
Audrey · 22 October 2021
★★★★★ 5/5
Trustpilotexcellant communication from all the…
excellant communication from all the staff that i dealt with i would highly recomend this auction site i would happily deal with them again
Nigel · 13 December 2024
Agent replied · 29 December 2024
Hi Nigel, thanks for the recommendation! Great to hear you had excellent communication throughout the process. Best, Auction House
★★★★★ 5/5
TrustpilotIdeal first time auction purchase experience
This was the first time I had purchased at auction and they were very helpful when I made my first enquiry about the process and very re assuring on the phone during the bidding process.
Nigel · 17 June 2024
Agent replied · 19 June 2024
Thank you for your review of Auction House; we are so pleased to hear the team were very helpful. All the best - Lauren
★★★★★ 5/5
TrustpilotAuctionhouse Scotland masterclass
Auctionhouse Scotland masterclass events are top notch. Especially as they are free. Some of the best speakers from around the Uk come to chat property and then have an open table discussion with them afterwards.The auctions are also good. I have bought and sold properties through Auctionhouse Scotland and been very happy with the results on all sales/purchases.
Niven · 26 October 2022
Agent replied · 12 June 2024
Hello, thank you taking the time to share your feedback. We're so pleased to hear that you enjoy our masterclass events and we thoroughly enjoy delivering them! All the best - Abi
★★★★★ 5/5
TrustpilotWe have sold a property through Auction…
We have sold a property through Auction House Scotland which was far away from us. They have swiftly marketed the property, conducted the viewings, followed up the leads and concluded the sales.
Mohammad · 5 August 2024
Agent replied · 29 August 2024
Hi Mohammad, thanks for your great feedback regarding Auction House Scotland! We are pleased we were able to help you quickly sell your property. Best, Auction House
★★★★★ 4/5
TrustpilotEverything was good
Everything was good, nice employees
Gemma · 1 April 2023
Agent replied · 12 June 2024
Thanks for the feedback Gemma!
★★★★★ 5/5
TrustpilotFrom registration to purchase
The process to register, get the legal pack and bid is very straight forward. I had a few issues after and the staff were very kind and helpful - couldn’t have wished for more. Thank you!
M · 17 May 2024
Agent replied · 12 June 2024
Thank you for your review of Auction House; we are so pleased to hear you found our team to be very kind and helpful. All the best - Lauren
★★★★★ 5/5
TrustpilotThank you James Holding!
G2M Group would like to say a huge thank you to James Holding the Regional Manager for the AHSY team! James is very proactive and has supported G2M with many purchases. He is extremely professional and always happy to help. We hope to buy many more properties with you. Thank you James!
Emma · 26 March 2021
★★★★★ 1/5
TrustpilotProperty i was interested in sold prior…
Property i was interested in sold prior to auction. When i was asking them if i can buy the property prior to auction i was told there is no such option
Maz · 13 August 2024
Agent replied · 24 October 2024
Hello, thank you for sharing your feedback. Unfortunately, sometimes seller's will change their mind regarding accepting pre-auction offers which is beyond our control. Kindest regards Auction House Birmingham
★★★★★ 5/5
TrustpilotQuick sale at low outlay.
I was in a difficult position and had to sell up as quickly as possible with no up front outlay. John Loudon and his team were very helpful and offered me excellent advice which led to a quick sale.
Stephen · 17 January 2023
★★★★★ 5/5
TrustpilotImpressive service and result
Excellent - attentive, on the ball, professional, particularly from Gary Davison, Peterborough Office, who was my main point of contact. A seamless transition from marketing to fall of the hammer at a most satisfactory price in less than a handful of weeks. This not easily impressed, seasoned property professional with more than forty years experience was most impressed!
Nicholas · 23 September 2022
Agent replied · 12 June 2024
Hi Nicholas, Thank you so much for taking the time to leave your feedback. We're so pleased that you found the experience so seamless and were impressed overall. We look forward to working with you again in the future. All the best - Abi
★★★★★ 5/5
TrustpilotAbsolutely Fantastic!
Absolutely Fantastic!This was my first time buying a property and doing a live online auction and the team were simply amazing. The auction itself was really well set up, extremely user friendly. We exchanged within 1 month and got the keys. Couldn't recommend them higher - we are actually now always keeping an eye on the site for our next investment!
Christina · 30 April 2022
Agent replied · 12 June 2024
Hi Christina, Thank you for sharing your experience buying through Auction House Devon & Cornwall. Great to hear you found the process so easy and are considering auction for future investments - Abi
★★★★★ 5/5
TrustpilotThe staff
The staff George and Angela to name a few, from helping me to get the online account up and running to bid for the property.The smooth communications with my solicitor when I had been informed that I had bought the property.All questions answered and dealt without delay an excellent team for Auction House Scotland
Ricky · 12 January 2023
Agent replied · 12 June 2024
Hi Ricky, Thank you for feedback. Great to hear about your positive experience as a bidder! All the best - Abi
★★★★★ 5/5
TrustpilotThey kept theying to get the best price…
They kept theying to get the best price if it didn't sell in the last auction they put it in again in the next auction
GRAHAM · 25 October 2024
Agent replied · 29 December 2024
Hi Graham, thanks very much for leaving a review! Best, Auction House
★★★★★ 5/5
TrustpilotIt was nice and easy, everything was explained properly..
It was nice and easy, and there was great communication from the company, and I achieved the price I was happy with.
Izzet · 6 December 2024
Agent replied · 29 December 2024
Hi Izzet, it's great to hear that you achieved a great price at auction with the South West team. Thanks for taking the time to leave a review! Best, Auction House
★★★★★ 4/5
TrustpilotWish to see some changes in preparation of auction contract.
Many thanks to Auction negotiator for offering a great helping support to the customers is truly amazing. Auction negotiator is truly knowledgeable, investible person and wishing all the best ahead.
Prashant · 2 August 2024
Agent replied · 23 August 2024
Hi Prashant, Many thanks for your review! Great to hear you had all the support you needed. Best, Auction House
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