5/5
Great Service
Chris and his team have just completed two transactions for me this month. Great service from start to finish.
Agent replied · 12 June 2024
Thanks for the feedback! Chris
Trusted Agent profile · Gainsborough
★★★★★
1,085 reviews across 2 platforms
124, Trinity Street, Gainsborough, DN21 1JD
Auction House's office in Gainsborough, at 124, is rated 4.8 out of 5 across 1,085 reviews on two platforms, including 10 Google reviews rated 3.8.
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Every review we hold for the Gainsborough office, from every platform, shown as written. First names only.
5/5
Great Service
Chris and his team have just completed two transactions for me this month. Great service from start to finish.
Thanks for the feedback! Chris
5/5
Excellent service
Excellent service. No hidden surprises and nice people to deal with. And they reply to emails and voicemail - that's a bit of a novelty these days. Customer avoidance seems to be flavour of the month for many businesses at the moment.
Hi, thanks for your excellent review of Auction House Birmingham's fantastic customer service! Best, Auction House
1/5
It’s a shame I cannot give a minus…
It’s a shame I cannot give a minus rating. Absolutely shocking. Stay away people. The property I was interested in was on for £40000. When I placed a bid for £40000, it told me that the reserve was not met. I increased the bid to £44000 and won the bid. They took £6200 before I could place the bid and told me if I won the bid then that would be used as deposit towards the property and the final balance would be reduced. Instead, I paid £58000 for the property as my solicitor told me that there are many many many hidden fees in their clause. So stay away unless you want to be ripped off. The solicitors acting on behalf of the seller are incompetent and thieves who charge tens of thousands of pounds for their fees. They deliberately delay the process so you may be in breach of the purchase agreement. And as for the keys of the property, I have no idea where they are and how to get access to them.
Hello,Please can you you confirm which property and Auction House team this is referring to, as the majority of our teams do not charge any money prior to bidding (most ring-fenced monies in the case you are the successful bidder, but this is not drawn down until after the auctions has closed). Without this information, we are unable to verify your claims are relating to a purchase through an Auction House franchisee.RegardsAuction House UK
5/5
It is the first time I’ve experienced…
It is the first time I’ve experienced auction property sales. I have nothing to say that’s negative about this company.Catherine, the Auction Co-ordinator was very good and very professional. Thank you to your team for making a matters simple.
Hi Debra, thanks very much for leaving a review. It's great to hear about your great experience with Catherine in the North East team. Best, Auction House
5/5
Very efficient, helpful and professional service from start to completion
Very efficient service from the start. Clear outline of service provided, charges and expectations. Communicated promptly at all stages of the process from preparation to completion. Regular updates on interest in the property with realistic expectations of the sale. Would recommend to anyone thinking of auctioning a property.
Thank you for your review of the Auction House South West team, it's fantastic to hear you found the experience efficient and helpful throughout. Best wishes - Rachael
5/5
Who knew selling by auction could be so easy!
After a long probate slog I was at last granted the Letters of Administration to sell my late sisters flat. By comparison the experience had with Joe at Auction House, was fast, efficient, trouble free and successful. His immediate response to every query made the sale so easy. I would recommend Auction House to anyone wanting to sell their property.
Thank you for your review. We'll be sure to share you kind words with Joe too. All the best - Sarah
5/5
South Yorkshire team James & Sam…
Look no further than the Auction House South Yorkshire for your property needs. James, Sam and the team are second to none with their advice and knowledge in what they do. There is no pressure put on unlike other agents and you feel looked after rather than another sale. Keep up the great work team SY and hope we speak again soon.
5/5
My sincere thanks to Sam Harris for a…
My sincere thanks to Sam Harris for a thoroughly professional service, He took on the property on Friday and had a offer on Sunday which I accepted and the sale completed in 28 days. I was completely blown away by the way he handled the sale from start to completion. I would totally recommend using Sam Harris and Auction House UK .
5/5
Sale 68-70 High St Stalham Norfolk
Brian Baxter is an excellent Auctioneer he kept me informed right up to and after the sale, and I would recommend him 100 pc.
Hi Ian, Thank you for your feedback regarding our wonderful auctioneer Bryan. Pleased you had a great experience communicating with the East Anglia team - Abi
5/5
The joy of selling at auction
Afer a year of being messed about it was a joy to sell at auction, and know the deal was done. Excellent experience from start to finish. The team really know what they are doing, and their advice and feedback throughout the process was really helpful. I would highly recommend based on my experience.
Thank you so much for your great feedback, we're so pleased we were able to deliver an excellent experience for you. All the best - Sam
5/5
A highly professional service
A highly professional service, with friendly, helpful and informative communications from Matt, Nicola and George at Auction House Scotland.They found a buyer quickly and the sale went through smoothly.Would absolutely recommend Auction House Scotland if you're looking for a trustworthy company to sell your home hassle-free.
Thank you for your review of Matt, Nicola and George, and the Auction House Scotland team. We are so happy to hear you found the service to be friendly, helpful and informative. Thank you for recommending us, all the best - Rachael
5/5
We found Auctionhouse very helpful
We found Auctionhouse very helpful. From the first meeting with mark who showed us around the property and offered us a second viewing if we wanted one. Then after the auction had finished I had the pleasure of dealing with Elaine who couldn’t be more helpful, guiding me through the necessary paperwork and procedures. This has been a pleasant experience. Thank you
Hello Tony, thank you for taking the time to share your feedback and congratulations on your purchase at auction! All the best - Abi
5/5
Mel was amazing throughout
Mel was amazing throughout! She was happy to answer my 101 questions and help me through the whole process. Thank you again!
Hi Yasmine, thank you for your review. We're delighted to hear that Mel was able to support you through the sales process. All the best - Abi
5/5
We would like to thank Jenny & the team...
We would like to thank Jenny & the team at Auction House for a very friendly & professional service. Jenny was so helpful throughout the whole process, a real credit to the team! Always keeping us well informed along the way, would definitely recommend you & would definitely use your services again in the future should the opportunity arise. Thanks again.
5/5
Amazing five-star service
Amazing five-star service! Melanie and Adam are always very attentive and extremely professional. They continuously keep us updated throughout the auction process, making sure that any questions we have are answered swiftly. If you are looking to sell your property at auction I would definitely recommend using them.
Hi John, thank you for your fantastic feedback and recommendation! We're so please you had a great experience with the Auction House Sussex and Hampshire team. All the best - Sam
5/5
Couldn’t ask for more from an…
Couldn’t ask for more from an auctioneer Dan has gone above and beyond typical duties to meet my requirements and save me an eye watering sum of money. Forever grateful for a good, honest businessman.
Hi Joseph, thanks very much for your review of Dan in the North Wales team! Best, Auction House
5/5
Excelent service as an auction buyer
Excelent service as an auction buyer. Efficient online bidding experience, and post sale worked with the friendly, professional and experienced team who pulled out all the stops to help us complete our purchase before closure of the stamp duty deadline. Thoroughly recommended - thank you Auction House Sussex, and in particular Melanie and Kate !!!
1/5
awful experience the description was…
awful experience the description was not as accurate as it should have been it is very disappointing. The Consumer Rights Act 2015, Transparency and Accurate Descriptions Auctioneers and sellers have a legal obligation to provide accurate and transparent descriptions of the items being auctioned.
Hello, please could you let us know which property you are referring to so we can investigate your feedback further?
5/5
The simplest and most straightforward transaction imaginable
We purchased a property with Dean at the Auction House. It was the simplest and most straightforward transaction imaginable. These guys are professional, thorough and on the ball. Every question and query was answered quickly and efficiently. Nothing was too much trouble. A great team.
Thank you for your review of Dean and the Auction House Manchester team. It's fantastic to hear you had such a positive experience and felt everything was handled efficiently, we hope you see you again. All the best - Rachael
5/5
Veyr helpful and polite staff who kept…
Veyr helpful and polite staff who kept me informed of all the proceedings. They took time to explain everything to me. Their costings were presented clearly, so that there were no hidden surprises. After the sale, they were prompt in communicating with me. The whole process was easy and straight forward due to their expertise.
Thank you for your review. All the best - Sarah
5/5
Excellent service
Excellent service from Auction House I dealt with some very experienced people who kept me informed, advised and assured all through the process, I fully recommend using Auction House to anyone selling property or land.they’re professionalism’s second to none.
Hi Lynne, thank you for leaving such a positive review. The Auction House East Anglia team really appreciate the feedback and your recommendation. Best, Auction House
5/5
Great first time experience
First class service from the Auction house and Dan helped me from start to finish. Nothing was too much and always on the end of the phone for any queries , even in his own time. Fantastic professional service . Definitely use again .
Thank you for your review of Dan & Auction House. We are so pleased to hear you received a first class service. All the best - Lauren
5/5
Excellent service received during the sale of my property
Excellent service received during the whole process. From start to finish, Jenny has been truly brilliant, not only with her professionalism but also with her genuine caring attitude and going the extra mile to ensure everyone is happy with the end result.I would not hesitate to recommend Jenny or Auction House for future sales and purchases.
5/5
Auction House Kent & Essex - Best Auction Company
Highly recommend Auction House Kent & Essex to anyone considering selling their property, they sold my flat in less than 1 month, their service is outstanding from marketing to sales, the team are very professional & knowledge, their insight into the property market is really impressive. Special thanks to Andrew, Sikander & Lucy.
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