Trusted Agent profile
★★★★★
37 reviews across 1 platform
4 The Bridge, Frome BA11 1AR
Swallows Property Letting Agency's Frome office at 4 The Bridge is rated 2.1 out of 5 across 37 reviews on 1 platform, including 37 Google reviews rated 2.1. Checked 9 October 2026.
Every review we hold for the Frome office, from every platform, shown as written. First names only.
1/5
GoogleShocking discrimination from this estate agents. In visiting their offices I was met by three women (one closest to the door and not particularly friendly, the others barely looking up from their desks) and was told that they couldn't help …
1/5
GooglePoor customer service, genuinely feel like they couldn't care less about the people renting from them. Made to feel like you're an inconvenience when ringing them, and generally takes weeks if not months to resolve matters. Steer clear.
1/5
GoogleAbsolutely no care for tennants, once something is broken or a problem needs addressing they stop replying to emails and just shy away from the responsibility. Never been so disappointed or shocked with a letting agency!
1/5
GoogleRating only, no written review.
1/5
GoogleAbsolutely no care for tennants, once something is broken or a problem needs addressing they stop replying to emails and just shy away from the responsibility. …
2/5
GoogleIncorrect contracts sent out. .Incorrect details. New contracts had to be issued .
5/5
GoogleSuper estate agents. Easy and smooth process from viewing to rental. Communicative and helpful staff too. Thank you!
5/5
GoogleI've used Swallows as a landlord for a number of years and the fees are well worth it. Good tenants and minimal aggrievation.
5/5
GoogleFriendly and professional staff in warm office in this cold weather.
5/5
GoogleGreat communication throughout, great knowledge of the area/demand and helped me so much in letting my property. Highly recommended.
1/5
GoogleRating only, no written review.
5/5
GoogleGood experience
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Swallows Property Letting Agency's Frome office has 37 reviews across 1 platform: 37 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Swallows Property Letting Agency Frome is rated 2.1 out of 5 across all 37 reviews, and 2.1 out of 5 on Google from 37 reviews, checked 9 October 2026.
Swallows Property Letting Agency Frome, 4 The Bridge, Frome BA11 1AR.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.