5/5
Friendly helpful staff, especially Sam. Thanks Hamiltons, we will definitely recommend.
Agent replied · 15 June 2024
You are too kind Roger, thank you for the review.

Trusted Agent profile · Frimley Green
★★★★★
53 reviews across 2 platforms
227-229 Road, Frimley Green, GU16 6LD
Hamiltons Property Services's office in Frimley Green, at 227-229 Road, is rated 4.2 out of 5 across 53 reviews on two platforms, including 45 Google reviews rated 4.2.
Tell us what you need and we'll put you in touch. Hamiltons Property Services hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Frimley Green.
Every review we hold for the Frimley Green office, from every platform, shown as written. First names only.
5/5
Friendly helpful staff, especially Sam. Thanks Hamiltons, we will definitely recommend.
You are too kind Roger, thank you for the review.
5/5
After much debate, we decided to downsize and move from our happy family home after 22 years. We decided to return to Frimley Green where we first lived after getting married. We had no idea what we would get for our money so we went to talk to Hamiltons. Robbie Ridgway arranged for us to view 3 very different properties, without our house being on the market, to give us an idea of what we could get for our money. We walked into the first one and that was it. ���That was at the end of January and on the 15th May, this home became ours!!! From day one we received honest, sensible and what we can only describe as excellent service. At the beginning of our house being on the market we were told by many other larger estate agents that this independent estate agents would not sell our house! Apparently they do not have the same data base!!! This is absolute rubbish! They had two offers for our house, at the price they told us we would achieve within 3 weeks of being on the market. Robbie advised us which buyers to go with and why and he was spot on with that advise too. Although we had a lovely home, it does back onto the motorway, so we knew it would not be for everyone. The key here was to get the right buyers through the door which Hamiltons did. We were kept informed throughout the process and kept sane during it with expert advise and information. Near the end of the process, at the bottom of the chain there were a couple of hiccups which could have resulted in the collapse of the chain. We have no doubt that Robbie Ridgway saved the day, doing the work which should have been done by another agent. We can't thank them enough. So do not be bullied by other estate agents into thinking that a smaller agent can't sell your house!!! It's rubbish. Listen to the valuation you are given, ours was spot on! If you want to be kept informed throughout the process, at weekends and evenings too then we cannot recommend Hamiltons enough. Robbie, Mike and Caroline go that extra mile. Thank you so much.
5/5
Hamiltons were fantastic, I would recommend them to anyone selling their property. Robbie was extremely helpful and supportive with excellent personal service. Many thanks to the whole team.
Hi Jane, Thank you so much for your review. We are always trying to make sure what we deliver is 5 star and its always rewarding to receive feedback and reviews like yours!
5/5
Robbie and his team have always been friendly, helpful and sensible - exactly what we look for in a letting agent!
Hi Liz, Thank you for taking the time to leave us a review, we really appreciate your comments!
5/5
Robbie and the team have been fantastic, I would highly recommend Hamiltons, a truly professional and knowledgeable service from start to finish. Thank you Robbie, Nick and Sam, for the support throughout.
5/5
Hamilton's estate agent and Rob in particular have been incredibly helpful , flexible , and accommodating in the process of buying my property. I have made many appointments since my offer was accepted regarding trades and surveys at the house. Rob always arrived early with keys and was very patient. Nothing was a problem. I have no hesitation in recommending Hamilton's.
Hi Hilary, We are so glad to hear that you had such a good experience here. We appreciate your taking the time to leave us a review and a great rating of our business, thank you.
1/5
Absolutely stay away. Rubbish service and they played me around for months then to not pay my deposit back for 3 weeks.
5/5
Excellent and very efficient service have already told all of my neighbours when they decide to sell they should use Hamilton's. Friendly professional and most of all extremely approachable. Went that extra mile to help me when my first sale fell through. Jumped straight back in and got me a second buyer within weeks. I had moments where I genuinely thought I couldn't go through with the process as I was selling as a single female. I received constant reassurance and quite honestly a shoulder to cry on when things got bad. A very personal service felt that my sale really mattered to them - not just a financial transaction. First person I will ring if I move again.
5/5
Hamiltons are a very friendly and professional team, they couldn’t of help us more with our move and would highly recommend to everyone.
Thank you for taking the time to leave the review. Hope you are enjoying your new home.
5/5
We loved working with Nick and Robbie at Hamilton's. Very friendly and listened to our needs and requirements when needed.
Thank you for the review Dan, we hope you and the family are happy in your new home.
5/5
An outstanding service! A big thank you to all. I can highly recommend Hamiltons.
Thank you so much for your kind words Jean.
1/5
Having read the reviews I think we bought through a different Hamilton’s! It took 7 weeks to get our memos out, and then they were sent in the wrong names. The-issued to us with corrected names, but not to the solicitors so exchange docs in wrong names too.. I didn’t have a single proactive call from them, although Mel returned my calls when I called them. They are lovely people, but I wouldn’t not use them to sell a house. Some issues with the property details and state of the house we bought, I asked a couple of questions 2 weeks ago and Robbie still hasn’t called me back. It’s disappointing
1/5
Been waiting over 4 months for our central heating to be sorted out, also 2 months for our refrigerator to be replaced, still both on going, we’ve never been late paying our rent and keep our flat clean, the team at Hamilton have been useless and taken no responsibility after multiple phone calls and emails, in particular The owner and maintenance man.
5/5
The team at Hamiltons are very professional and incredibly knowledgeable about the local area. They are honest, fair and responsive, and I would recommend them to anyone.
Hi Zoe, thank you for leaving such a positive review. We are always pleased to get such feedback and are glad that you found us to be helpful and that you would recommend us!
5/5
As they are my current rent management company I am happy to say they are lovely lovely people :) Everytime I have had a problem they have helped me. Quickly.
Hi Darrell, Thank you for taking the time to rate and review us. This is an important part of measuring our experience delivery and its always a boost when we see that we have managed to make a positive impact.
5/5
The team have always responded quickly to any queries and are very professional and great communicators.
Hi Liza, Thank you for taking the time to leave us such a positive review, we are so glad to have been able to help you!
5/5
Excellent, friendly, trustworthy. See Robbie, he's the best agent I've ever dealt with.
Hi Charles, Thank you for your review and feedback, Robbie will be hugely pleased to hear this. We appreciate your time to rate us and for using our business to help you.
5/5
Excellent service and very informative. Friendly staff
Hi Keith, Thank you for your rating and review. It is vital to understand and learn from each of our client’s experiences. All the better when we learn that we have made a positive impact!
5/5
You are all great thank you
5/5
Lovely Estate Agents! Very refreshing to deal with an estate agent that doesn’t tell porkies! Excellent service! Would always recommend! 👍🏻👍🏻
5/5
Rating only, no written review.
Thank you so much Denise for the review
1/5
Rating only, no written review.
1/5
Rating only, no written review.
Hi Keith, Thank you for leaving us a review. Of course, we are very sorry to see that we have only managed to get 1 star on this occasion. Good or bad, it is vital for us to receive feedback, in order that we may understand each individual’s experience. Please, if you have the time to do so, either email me, rob@hamiltonspropertyservices.co.uk or give us a call on 01276 409 449 to allow us to understand where we went wrong here and see if there is anything to be done to rectify the situation for you.
1/5
Rating only, no written review.
Hi Mohammed, thank you for leaving a review for us. I have looked at our database and I cannot see that we have ever interacted. Given that there is no feedback on your review, would you mind contacting me on rob@hamiltonspropertyservices.co.uk as and when you have the opportunity, to allow me to understand what went wrong here and look to improve our service for others?
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Hamiltons Property Services hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Frimley Green.